• The Journal of the Korea Contents Association
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• v.16 no.5
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• pp.533-547
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• 2016

The goal of this study is to analyze the effect of the working environment of elderly care facility employees on the care service quality and the mediation effect of social support. The results of the research were as follows: First, it has been confirmed that a high level of average monthly salary and the salary satisfaction theref have a positive correlation with an improvement in care service quality in the working environment variables of elderly care facility employees. Second, it has been confirmed that the average monthly salary and the salary satisfaction level among the working environment variables of elderly care facility employees have a positive correlation on the parameter of social support. Third, a partial mediation effect of social support has been confirmed in the effect that average monthly salary and the salary satisfaction level variables have on the quality of care service in the working environment of elderly care facility employees. Thus, this study actively reflects the social situation of an aged society and uses "Self-checking Management Measures" capable of suggesting the management direction for the elderly care facility to measure its service quality and proposes a method to improve the working environment of the elderly care facility employees.

• Journal of Digital Convergence
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• v.20 no.4
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• pp.661-666
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• 2022

This study verified the influence of supervision on job burnout and mediating effect of self-efficacy of workers in leisure welfare centers for the elderly. A survey of 275 employees of 15 facilities of Daejeon and Chungnam area was conducted. Main analysis methods are confirmatory factor analysis and structural equation model analysis. The analysis result is that supervision influences job burnout and mediating effect of self-efficacy is proved. Considering the analysis result, some countermeasures can be proposed to alleviate the job burnout. For improving the supervision of workers, the strengthening of educational and evaluational supervision, the provision of education and training for supervisors and individualized supervision, and the inclusion of supervision in facility evaluation are necessary. To improve employees' self-efficacy, it is necessary to provide capacity-building programs and emotional support services, education and administrative support for improving ethical awareness, and self-leadership.

• The Journal of the Korea Contents Association
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• v.18 no.5
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• pp.58-70
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• 2018

This study aimed to investigate the positive and negative appraisals of care work held by care workers in elderly care facilities and to analyze the mediating effect of care worker's appraisals of care work on the relationship between job environment and service quality. For the purpose of the study, the data were collected from 298 care workers by using non-random and purpose sampling method. The results of the study showed job environment was a significant predictor in explaining in the variances of care work appraisal and service quality. In addition, care worker's positive and negative appraisals of care work were statistically significant mediators in the association of between job environment and service quality. Finding of the study indicated that service quality could be improved by not only improving job environment but also strengthening care worker's positive appraisal of care work. Finally, based on the findings of the study, implications and limitations of the study were discussed.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.7 no.2
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• pp.207-214
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• 2012

This research study examined the relationships among perceived social support, self-esteem, and depression. The study examined whether self-esteem mediates the relationship between social support and depression. This research study used a convenience sampling method, and the sample of this study was drawn from 7 child welfare facilities in Gyeonggi-Do. A total 240 surveys were completed. The research study shows that there were strong, significant relationship between most of the variables. There was a positive relationship between social support and self-esteem. Also, social support was negatively associated with depression. This research study also shows that self-esteem mediated the relationships between perceived social support and depression. Findings suggest that increased levels of social support were associated with increased self-esteem, which in turn decreased depression. Implications of the findings are discussed.

• The Journal of the Korea Contents Association
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• v.20 no.12
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• pp.370-382
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• 2020

In a recent investigation of mental health professionals, since the reported rate about turnover intention was 54.5%, immediate management for related specialists is requested. This study attempted to validate the mediating effect of positive psychological capital in the process that job stress of mental health facility workers regulates turnover intention. A questionnaire survey on work stress, turnover intention, and positive psychological capital was conducted for 250 participants among mental healthcare staffs in Gwangju Metropolitan City and Jeollanam-do. Analyses were conducted to identify mediation effects and significance using with SPSS 21.0. As a result, job stress of workers in mental health facilities showed a significant positive (+) correlation with turnover intention. Second, we confirmed that positive psychological capital such as anticipation and optimism has a considerable mediating effect in the job stress and turnover intention of employees in mental health facilities, respectively. Based on statistic analysis, limitations on this study and suggestions for further studies were discussed.

• Journal of the Korea Convergence Society
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• v.13 no.5
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• pp.173-179
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• 2022

The purpose of this study is to investigate the effects of human rights awareness and types of employers on the service quality of long-term care facilities for the elderly. In this relationship, the study is also to analyze the mediating effects of self-efficacy. The results showed that human righrs awareness had significant direct effects on the service quality, while types of employers did not. Additionally, the mediating effects of self-efficacy was found to be partially significant; mediating effects of self-confidence and task-preference as sub-factors of self-efficacy were significant beween human rights awareness and service quality. Based on the results, it was suggested to develop an education system that raises human rights sensitivity and to secure professionalism through continuing education on human rights.

• Journal of Korea Entertainment Industry Association
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• v.13 no.7
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• pp.549-556
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• 2019

The purpose of this study is to explore the factors affecting the satisfaction level of the disabled and their families. As a major variable, the mediating effect of the change of the disabled was examined in the relationship between residential facilities satisfaction and family life satisfaction. A total of 810 responses were collected by conducting a questionnaire survey on 856 persons with disabilities and their parents. As a result, the facilities satisfaction for the disabled has a significant influence on the family life satisfaction and the change of the handicapped. In the relationship between facility satisfaction and family life satisfaction, the change of disabled showed partial mediating effect, and it was confirmed that the effect of facility satisfaction on family life satisfaction increased when there was a change in the disabled. The results of this study can be used as the basic data to structure the discussion of living facilities for people with disabilities and their families, as well as can be used to restructure policies and practices for residential support services for the disabled. In particular, it is meaningful as a basic data for proposing various future types of residential facilities required by parents of adults with disabilities.

• Journal of Digital Convergence
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• v.20 no.1
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• pp.343-347
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• 2022

This research tested the relationship between professionalism perception and organizational commitment of social workers in welfare centers for disabled persons. And this analyzed the the mediating effect of job satisfaction. We surveyed 239 social workers in 14 centers of C Province and D City. The analysis result is that social workers' professionalism perception influenced the organizational commitment and the job satisfaction mediated between the variables. According to this study result, we can suggest some plans to improve social workers' organizational commitment. For improving social workers' professionalism perception, it is important to carry out strengthening of professional remuneration education, recruitment scores for calling as a professional, and reasonable operation reflecting their opinions. To promote social workers' job satisfaction, we need to actively provide counseling to social workers who experience emotional labor, to offer appropriate supervision and job training, and to develop and disseminate programs to improve the leadership of the facility's chiefs.

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.233-234
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• 2016

본 연구는 노인요양시설 요양보호사들의 조직몰입을 높이기 위하여 노인요양시설 최고관리자의 리더십과 조직미션의 동의정도가 정서적몰입, 규범적몰입에 미치는 영향을 실증 분석하셨다. 분석결과 변혁적리더십, 조직미션의 동의 정도는 모두 정서적 몰입과 규범적 몰입에 모두 긍정적 영향을 나타냈다. 특히 규범적 몰입에 대해서는 변혁적 리더십이 조직미션에 대한 동의정도를 통해 영향을 미치는 매개효과가 검증되었다.

• Proceedings of the Korea Contents Association Conference
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• 2016.05a
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• pp.223-224
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• 2016

본 연구는 노인요양시설의 서비스 질 향상을 목적으로 최고관리자의 리더십과 요양보호사의 조직몰입이 서비스질에 미치는 영향을 실증분석하였다. 분석결과 변혁적리더십과 조직몰입은 서비스 질에 긍정적 영향을 보였고, 특히 변혁적리더십은 조직몰입을 통해 서비스질에 영향을 미치는 매개효과도 검증되었다.