• 제목/요약/키워드: 만족도 영향요인

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A Study on the Role Conflict and Job Satisfaction (역할갈등과 직무만족에 관한 연구)

  • Jeong, Sang-Wan;Han, Jin-Hwan
    • The Journal of the Korea Contents Association
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    • 제6권2호
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    • pp.127-135
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    • 2006
  • The object of this study is to improve the police administration service and the work performance of police officers, through the analytic ground to increase job satisfaction and to solve the role conflict by setting the role conflict as a main factor among many factors to influence the job satisfaction between the role conflict and the job satisfaction of police officers and explaining the factors of the role conflict.

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The Relationships between Physical Environment, Consumer Satisfaction, and Consumption Behavior: Focused on College Students (커피전문점의 물리적 환경, 소비자 만족, 그리고 소비행태와의 영향관계: 전국 대학생 소비자를 대상으로)

  • Kim, Hyojin;Kim, Hyun-Zu;Lee, Sang-Mook
    • Culinary science and hospitality research
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    • 제21권4호
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    • pp.325-338
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    • 2015
  • The purpose of this study is to analyze service factors, particularly physical environment factor, that influence consumer satisfaction, and to identify how coffee consumption behavior is affected in relation to an increase in consumer satisfaction. For the study, factor and regression analyses were employed. As a result, five factors were derived relating to physical environment, while four factors impacted on consumer satisfaction. In addition, the three factors extracted from consumption behavior were influenced by consumer satisfaction. Additional discussion and implications for future study were provided.

A Study on the Effect of Small and Medium Enterprise Workers' Welfare Environment on Job Satisfaction (중소기업 근로자의 복지환경이 직무 만족도에 미치는 영향)

  • Kwak, No-Hag;Kim, Moon-Jun
    • Industry Promotion Research
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    • 제1권1호
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    • pp.19-25
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    • 2016
  • This study is to determine the status of satisfaction and well-being and work environment aimed at SME workers, deficiencies is to improve the overall satisfaction improvement. As a result of the confidence analysis to verify the reliability of the measurement tool, all of the factors is somewhat higher reliability coefficient was found to less than 0.6. Job factors, relationship factors, compensating factors are subjected to multiple regression analysis as job satisfaction and welfare duties factors to determine the impact on satisfaction, relationship factors, the compensation factor as an independent variable and dependent of each job satisfaction and welfare satisfaction variable result of three factors, job factors and compensation factors, two factors had significant influence on job satisfaction. When the job factor ${\beta}$ value(0.584), the compensation factor(0.369) showed a net impact on job satisfaction big. By improving the business environment and well-being through improved employee satisfaction, it came to a positive attitude to business is expected to have a positive impact on the satisfaction of external customers.

A Study on the Effect on the Satisfaction of Pet Hospital (반려동물병원의 이용만족에 미치는 영향에 관한 연구 )

  • Cho, Sung-Min;Ha, Kyu-Soo
    • The Journal of the Korea Contents Association
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    • 제21권9호
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    • pp.258-269
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    • 2021
  • This study was conducted to determine the effect on the satisfaction of pet hospital. For this research, the study was conducted on customers who raise dogs and cats nationwide and use pet hospital. Specialties, human factors, efficiency, physical factors, and pet satisfaction were derived from factors that affect pet hospital use satisfaction. Human factors included three factors as veterinarian, staff, and pet hairdressers, and regression analysis was performed. Research shows that professional, efficiency, and physical factors have a positive (+) effect on user satisfaction, veterinarians and staff, which are detailed factors of human factors, have a positive (+) effect on user satisfaction, and pet hairdressers do not. Overall, it was analyzed that it affects the satisfaction of use in the order of efficiency, professionalism, staff, veterinarian, pet satisfaction, and physical factors. This study is meaningful in that it divided human factors into occupational groups and developed and analyzed pet satisfaction factors as factors that affect pet hospital use satisfaction, and it is expected that pet hospital can help establish strategies to improve customer satisfaction.

The Effect of Active Aging on the Life Satisfaction in Elderly People (고령자의 활동적 노화가 삶의 만족도에 미치는 영향요인)

  • Yu, Chae-nam
    • 한국노년학
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    • 제36권4호
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    • pp.1075-1088
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    • 2016
  • This study aimed to identify the effect of the active aging on life satisfaction and present an improvement strategies to increase life satisfaction in elderly people. Active aging is divide into three aspects; health, participation and security. The subjects were people older than 55 years who were enrolled in Korean Retirement and Income Study. The influencing effect was analyzed by a hierarchial regression. Key factors associated with active aging influencing life satisfaction were subjective health, mental health, participation in the labor market, income, and housing while subjective health was a determinant factor that best describes the effect of the active aging on life satisfaction. On the basis of above result, this study suggests that there needs to be an effort in improvement of physical and mental health, participation in the labor market, and housing at national and regional levels.

A Comparative Study on Factors Influencing Residential Satisfaction by Types of Public Rental Housing (공공임대주택 유형별 주거만족도 영향요인 비교연구)

  • Mee-Jung Lee;Chan-Ho Kim;Chang-Soo Lee
    • Land and Housing Review
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    • 제15권1호
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    • pp.39-55
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    • 2024
  • The aim of this study is to analyse housing satisfaction among residents of different types of public rental housing-permanent, national, and happy housing-following the integration of housing types upon the full-scale supply of integrated public rental housing. By identifying key factors that influence residential satisfaction, our goal is to inform the planning of public rental housing complexes and derive policy implications. The study focuses on analysing discrepancies in residential satisfaction among residents of different types of public rental housing and comparing the factors influencing this satisfaction. Microdata from the Ministry of Land, Infrastructure, and Transport's 'Housing Situation Survey' in 2021 is utilized for analysis, employing one-way ANOVA and binomial logistic regression methods. Empirical analysis reveals variations in residential satisfaction levels between residents of permanent and national rental housing, with national rental housing residents exhibiting higher satisfaction. The influencing factors of overall condition satisfaction are consistent for permanent and national rental residents but differ for happy housing residents. Additionally, the influencing factors of overall residential environmental satisfaction vary across all three housing types. Nonetheless, common factors across all types include housing noise and facility accessibility, highlighting their significance in complex planning. Subsequent studies may involve time series analysis to assess changes in influencing factors over time.

Research on Factors for Job Satisfaction of Library Volunteers for the Disabled (도서관 장애인서비스 자원봉사자의 직무만족 영향요인에 관한 연구)

  • Jang, Bo Seong;Nam, Young Jun;Lee, Jun Ki
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • 제25권1호
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    • pp.217-237
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    • 2014
  • The research analyzes the factors that influence the job satisfaction of library volunteers for the disabled. Based on comparable literature review, this research extracts comprehensive factors that affect job satisfaction. The research found that job satisfaction depended on marital status, age, education and the channel that a volunteer went through to participate in assisting the disabled. Self-motivation also influenced the job satisfaction, but altruistic motivation did not. For environmental factors, compensation, prior experience, and roles did not influence the job satisfaction. For the factors related to the awareness of the value of volunteering, overall expectation and fitness of tasks were found to be passive with job satisfaction.

The Influence of Work Environment, Job-related Environment and Burnout on the Satisfaction with Life among Nursery School Teachers (사회지지와 근무환경이 어린이집 교사의 삶의 만족도에 미치는 영향 : 업무요인과 소진을 매개로)

  • Kwon, Hwa Sook
    • Korean Journal of Childcare and Education
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    • 제8권2호
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    • pp.157-174
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    • 2012
  • The purpose of this study was to explore factors associated with life satisfaction among nursery school teachers. To accomplish the study purpose, this study first classified several variables into three broad categories including work environment (social support & work environment), job-related environment (work-related stress & job satisfaction), and burnout. And then, 302 nursery school teachers across the country were surveyed in order to explore whether those factors were associated with life satisfaction. The overall results were as follows. First, social support and work environment had a direct impact on the satisfaction with life. Second, social support and job satisfaction had a direct influence on job satisfaction. Third, social support, work-related stress and job satisfaction directly influenced burnout. Fourth, job-related environment, job satisfaction, and burnout had a direct impact on life satisfaction. Overall, it was found that job-related environment, job satisfaction, and burnout had a direct influence on life satisfaction among nursery school teachers and social support and work-related stress had an indirect effect on life satisfaction via burnout.

Effect of the Daily Living Factor on the Satisfaction of Life for the Aged (일상생활요인이 노인의 삶의 만족도에 미치는 영향)

  • Rhee, Hae-Gun;Ha, Kyu-Soo
    • The Journal of the Korea Contents Association
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    • 제12권6호
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    • pp.280-292
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    • 2012
  • In this study, I tried to find out the effect of the daily living factors(social support, economical status, health condition, leisure activity, communication, consumption activity) on the element life satisfaction(self-respect, personal relations, emotional condition, physical health, consume activity) of life for the aged. For the study, I collected 280 samples from people of 60 year-old adults who reside of in Gyeonggi-do. I used factor analysis, reliability analysis, multi-regression, t-test, ANOVA with SPSS 18.0. The results are as follows. First, satisfaction about aged population sociological character level of significance were difference in factors except gender, statistically. Second, daily living factors and element satisfaction between analysis positive relation. Third, Aged of daily living factors effect to element satisfaction, social support and leisure activity effect to self-respect, are social support, health condition, leisure activity effect to personal relations and physical health satisfaction. and communication effect to Emotional condition and economical status, communication and consume activity effect to economical living satisfaction.

The Effect of Class Satisfaction among Students in the Department of Security Services on Career Decision Efficacy (경호학과 학생들의 전공수업만족도가 진로 결정 효능감에 미치는 영향)

  • Paek, Kyung-Hwa;Ji, Chi-Hwan
    • Korean Security Journal
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    • 제21호
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    • pp.19-33
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    • 2009
  • This study attempted to investigate the effect of class satisfaction of the students majoring in the studies of security services on the efficacy of career decision. To do this, I chose 430 security services of the students majoring by the systematic stratified cluster random sampling as the subject of study. All data were analyzed the causal relationship of the collected equation. In order to do a data analysis used descriptive statistics analysis, t-test, one-way ANOVA and multiple regression analysis of SPSS. As a result, the following conclusion was drawn: First, it was found that there was not a statistically significant(learning factor, interpersonal relation, aptitude factor) difference in their major class satisfaction and career decision efficacy(goal choice, future plan, working information) according to gender. Second, it was found that there was a statistically signifiant difference in such factors as learning, interpersonal relations and aptitude, in relation to the difference in subfactor such as major class satisfaction and career decision efficacy. Third, it was found that the learning, aptitude and career factors of major class satisfaction had a statistically significant effect on the future plan. Fourth, it was found that he learning and career factors of major class satisfaction had a statistically significant effect on the resolution of the goal. Fifth, it was found that the aptitude and career factors of major class satisfaction had a statistically significant effect on job information. Sixth, it was found that the career factors of major class satisfaction had a statistically significant effect on the problem-solution. Therefore, we must first give priority to improve the class satisfaction. By doing this, we can raise the efficacy level of career decision.

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