• Title/Summary/Keyword: 마케팅관리

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Cluster Analysis of Climate Data for Applying Weather Marketing (날씨 마케팅 적용을 위한 기후 데이터의 군집 분석)

  • Lee, Yang-Koo;Kim, Won-Tae;Jung, Young-Jin;Kim, Kwang-Deuk;Ryu, Keun-Ho
    • Journal of Korea Spatial Information System Society
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    • v.7 no.3 s.15
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    • pp.33-44
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    • 2005
  • Recently, the weather has been influenced by the environmental pollution and the oil price has been risen because of the lack of resources. So, the weather and energy are influencing on not only enterprises or nations, but also individual daily life and economic activities very much. Because of these reasons, there are so many researches about management of solar radiation needed to develope solar energy as alternative energy. And many researchers are also interested in identifying the area according to changing characteristics of climate data. However, the researches have not developed how to apply the cluster analysis, retrieval and analytical results according to the characteristics of the area through data mining. In this paper, we design a data model of the data for storing and managing the climate data tested in twenty cities in the domestic area. And we provide the information according to the characteristics of the area after clustering the domestic climate data, using k-means clustering algorithm. And we suggest the way how to apply the department store and amusement park as an applied weather marketing. The proposed system is useful for constructing the database about the weather marketing and for providing the elements and analysis information.

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Moderating Effects of Internal Marketing on the Relationship between Job Stress and Turnover Intention among Dental Hygienists (치과위생사의 직무스트레스와 이직의도의 관계에서 내부마케팅의 조절효과)

  • Lee, Byung-Ho;Kim, Jung-Sool
    • Journal of the Korea Convergence Society
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    • v.7 no.5
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    • pp.79-87
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    • 2016
  • The purpose of this study was to determine the moderating effect of internal marketing on the relationship between job stress and turnover intention of dental hygienists. The subjects of the study were dental hygienists in Ulsan, Busan and Kyungnam(N=191). The data were analyzed using SPSS for windows version 18.0. In conclusion, we obtained the next results. First, the influencing factor in turnover intention showed next sequences, job demand, organizational system, job insecurity and interpersonal conflict(R2=.321) Second, internal marketing showed had moderating effect on the relationship between job stress and turnover intention. Third, empowerment and reward system in sub-domain of internal marketing has moderating effect on the relationship between job stress and turnover intention. In conclusion, the results of this study will contribute to the future dental human resource management.

Order of Priority Analysis of Internal Marketing Factors in Construction Company by Using AHP Method (AHP기법을 통한 건설기업의 내부마케팅 구성요인 간의 우선순위 분석)

  • Lee, Jong Sun;Cho, Han Byung;Son, Kiyoung;Yoo, Jicbae
    • Korean Journal of Construction Engineering and Management
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    • v.16 no.1
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    • pp.44-51
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    • 2015
  • In recent years, the domestic construction business is continuously stagnated caused by housing depression, global financial crisis etc. To overcome these difficulties, the construction companies should reinforce the internal marketing like the service business. However, it is not easy to conduct active internal marketing reinforcement since the companies do not directly receive customers under special situation like construction. Therefore, it is necessary to resolve the urgent issue by selecting order of priority among internal marketing factors. To address this issue, the objective of this study is to analyze the internal marking factors by using Analytic Hierarchy Process. As a result, the first and second factor represents the internal communication and working condition and environment respectively. The findings of this study will contribute to apply the internal marketing into construction industry.

Grundfos Pumps Korea Inc.: Localization and Differentiation (한국그런포스펌프 (주): 마케팅활동의 현지화 및 차별화)

  • Park, Seong-Yeon;Rhee, Hong Jai;Joo, Young-Hyuck
    • Asia Marketing Journal
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    • v.8 no.3
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    • pp.101-121
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    • 2006
  • This case study explores various marketing strategies of Grundfos Pumps Korea Inc. that has become a front-runner in the industrial pump market of Korea as the enterprise that got into the business later. Grundfos Group, a multinational company with its head office in Denmark, has acknowledged diversity of each country and has granted its subsidiary companies with discretionary power so that they can establish marketing strategies suitable for the market they were competing in. Grundfos Pumps Korea has been very successful in its localization and differentiation of marketing strategies. First, Grundfos Pumps Korea achieved the trust of their customers by its high quality and consistent pricing strategies and has expanded its market very successfully with continuous product innovation and new product ideas. Second, it increased its brand awareness and recognition by brand differentiation along with the product differentiation strategy, which is exceptional in industrial market. It has conducted creative marketing activities and strategies to build brand equity and successful customer relationship management.

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지방 중소형 백화점의 중간관리 축소 및 개선방안

  • Yun, Myeong-Gil;Nam, Gung-Seok
    • Journal of Global Scholars of Marketing Science
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    • v.6
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    • pp.93-110
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    • 2000
  • 본 연구에서는 지방 중소형 백화점이 왜 서울의 대형백화점과의 경쟁에서 뒤질 수밖에 없는지를 규명하고자 노력하였다. 특히, 유통시장개방 이후, 곧바로 닥친 환란 등의 여파로 지방의 중소형 백화점들이 우후죽순 거의 몰락의 수순을 거쳤다. 따라서, 늦은 감은 있지 만, 현재 지방의 중소형 백화점이 왜 몰락의 길을 걷게 되었는지 규명하는 노력이 필요하 기 때문에 이를 위한 분석을 하였다. 본고는 이중에서 피상적으로 나타나지 않은 매우 중요한 문제, 즉, 중간관리의 존재에 대하여 논하고자 하였다. 먼저, 중간관리의 문제점을 도출하면, 거래처의 수도권 집중현상, 마진률저하의 문제, 이 노베이션 동기유발 저해환경, 채산성악화로 인한 경영악화 심화 등의 문제를 들 수 있겠다. 이를 통하여 대응방안을 모색하면 다음과 같다. 첫째, 매입형태를 특정매입에서 상품특성 에 맞는 직매입등으로의 전환이 필요하다 둘째, 지방의 중소형 백화점은 대형백화점과 영 업시스템이나 상품가격, 품목이 비슷하다. 그렇다면 상품의 구색이나, 특성을 강는 자사(PB) 상품 개발 촉진이 필요하다. 셋째, 중소형 백화점에 대한 인식을 새롭게 하고 자금 및 정책 지원의 확대가 필요하다 넷째, 조직화 협업화 협동화가 필요하다. 다섯째, 지방의 유망 브랜드를 개발하고, 육성하는 노력, 즉, 지방 산업 육성책이 필요하다.

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The Application of Customer Relationship Management(CRM) into Libraries (고객관계관리(CRM)의 도서관 도입)

  • Yoo, Kil-Ho
    • Journal of the Korean Society for Library and Information Science
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    • v.36 no.2
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    • pp.25-38
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    • 2002
  • Libraries today have to investigate the methods connecting the results from continuously collected customer information with their activities, policies, and procedures. In other to prevent customer secession and to obtain new customers, it is necessary to effectively offer the processes for every customer related service, that is, the contact, the reguest, satisfaction, etc. This is Customer Relationship Management(CRM). This study aims to introduce the concept, the constitution elements, and theories for importation and application of CRM, and to investigate the possibility for library application. Also, it is emphasized the necessity for new marketing strategy Putting the customer value Preferentially in libraries.

A Study on Customer Relationship Management in Special Libraries (CRM 기법의 전문도서관 적용 방안에 관한 연구)

  • Park, Yau-Won
    • Journal of Information Management
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    • v.35 no.1
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    • pp.51-69
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    • 2004
  • Libraries have been made effect to satisfy customer by reflecting information need of customer on libraries. They have considered introducing the data mining techniques to analyze complicated and massive data of libraries and the Customer Relationship Management(CRM) to produce suitable services to each customer segmentation. The purpose of this study is to apply the CRM and data mining techniques to a library, ultimately intends to suggest rules for the collection management and the customer management.

Case Study on the Success Factors of Sport Marketing Companies in Korea (국내 스포츠 마케팅 기업의 창업 성공요인에 관한 사례연구)

  • Lee, Hyung-Kwon;Park, Jeong-Keun
    • Journal of Digital Convergence
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    • v.11 no.5
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    • pp.245-256
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    • 2013
  • The purpose of this study was to investigate the success factors of sports marketing companies in Korea. Four sport marketing companies were selected as research targets. Also, several data were collected through the books, articles, related literatures, and internet. In addiction, three in-depth interviews were conducted for the qualitative study. The results of this study was as follows. First, some sports marketing companies had been successful in business with big fund. Second, they used choice and focus strategies. Third, they had strategic and careful plans, and their own know-how for the blue ocean markets. Finally, they had expanded its business market by developing various strategies through the media.

구전 커뮤니케이션 유형에 따른 의료서비스 만족도에 관한 연구

  • Park, Hoe-Ja;Gang, Seok-Jeong
    • Journal of Global Scholars of Marketing Science
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    • v.6
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    • pp.313-337
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    • 2000
  • 오늘날 병원마케팅에서 간호서비스는 병원 내 어느 전문직보다도 가장 많은 시간을 고객인 환자와 합께 나누며 환자의 욕구 충족을 위하여 고도의 분업화된 제반 부서들간의 활동을 조정하고 융화시키는 역할올 통하여 환자들이 지각하는 병원서비스의 만족도에 종요 한 부분을 차지하고 있으므로 병원마케팅의 전략적 초점으로 전환될 필요가 있다. 의료 서비스는 특성상 전문성이 강해서 정보가 소비자에게 공유되지 못하고 있으며 비영리조직이라는 인식하에 의료 서비스에 대한 광고를 제한합으로써 실제적으로 소비자에게 필요한 의료 관련 정보들마저도 제한을 받는 경우가 많이 있다. 그리고 의료서비스의 무형성, 비분리성, 이질성, 소멸성의 특성으로 어떠한 의료 서비스를 이용할 것인지해 대한 결정을 고객이 하기 어렵기 때문에 오늘날 의료 소비자들이 의료제공 기관을 선택 할 때는 밑올만한 다른 사랑의 추천에 크게 의존하고 있는 것으로 알려져 있으며, 국내의 연구에서도 의료소비자들이 병원을 선택하는 주된 정보 획득 원천이 주변의 제 3자인 것으로 알려져 있다. 이러한 정보 전달에 구전 커뮤니케이션이 주요한 제3자적 억할을 한다. 이러 한 관접에서 불 때 의료 소비자둘 사이의 구전 커뮤니케이션은 마케 팅 전략상 매우 종요하 며 마케팅 관리측면에서 의료 소비자들의 구전 커뮤니케이션 형태톨 파악하는 것은 매우 중요한 일이라고 할 수 있다. 이에 본 연구는 구전 커뮤니케이션의 내용 및 경로 그리고 유형을 파악하고 이들 유형간 의료서비스의 만족도를 알아봄으로써 효파적인 병원 마케팅 전략을 수립하는데 필요한 자료를 제공하고자 한다. 본 연구의 결과를 증합해 보면 의료소비자들이 연령 성별 학력, 소득, 직업, 주거지가 비슷한 사람과 구전이 활발하게 일어냐는 것을 파악 할 수 있어 특히 상업적 광고가 제한 된 병원의 마케팅 전략에 oH우 유용한 것이 훨 수 있다. 또한 불만족한 소비자일수록 발신 자적 입장에 서서 주위의 사람들에게 활발한 구전 활동을 수행하고 었음을 알 수 있다. 이 는 의료 소비자들이 만족한 경우보다는 불만족한 경우에 더욱 구전을 수행하려는 의지가 강해짐올 시사한다. 따라서 병원은 소비자들의 불만을 감소시키기 위해 노력해야 한다. 특히 의료인의 친절함이 가장 많이 구전이 되는 것을 알 수 있었는데 의사나 간호사는 치료 나 간호의 직접적인 제공자로서 의료 소비자들의 만족도에 중요한 영향을 미치므로 의료소 비자들의 요구에 부응하는 서비스를 충족시켜 줄 수 있도록 노력해야하며 이러한 바탕 위에 병원마케팅 전략이 수립되어야 할 것이다.

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Effects of Internal Marketing, Organizational Commitment and Business Performance : Focused on the Nurses (내부마케팅과 직장애착도가 경영성과에 미치는 영향 : 간호사를 중심으로)

  • Lee, Seon-Hye;Moon, Myeong-Ja;Kim, Ji-Mee
    • The Journal of the Korea Contents Association
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    • v.11 no.8
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    • pp.300-310
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    • 2011
  • The purpose of this study was to examine the relationship between internal marketing, organizational commitment and business performance. Therefore this study is helped to build the strategies that is more efficient internal marketing and organizational commitment for the hospital business. A cross-sectional design was used, with a convenience sample of 284 registered nurses from two university hospitals, two general hospitals and two maternal-child hospital in one region. Collected data were analyzed by descriptive statistics, Pearson's correlation coefficient and multiple regression through the SPSS WIN program. The predicting factors for communication and organizational commitment had the explanation power of 41.5% in business performance by the individual. The hospital size, compensation and segmentation system comprise about 53.2% of business performance by the organizations. So, nursing leaders should be interest in the strategies for good business performance. It is possible that they implement the policies to suitable internal marketing strategies and the program to improve organizational commitment for nurses.