• Journal of Digital Convergence
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• v.12 no.9
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• pp.177-192
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• 2014

Telematics is a compound word derived from telecommunication and informatics, which provides wireless data service such as traffic information, living information, remote control, maintenance and etc. in a vehicle using GPS(Global Positioning System) and telecommunication. Telematics acceptance was investigated to analyze characteristics of telematics service and its market by using a theoretical technology acceptance model based on literature review. In this paper, valid factors, influencing telematics service acceptance, have been drawn in terms of user ease-of-use, usefulness and service characteristics. Modified measuring variables were used by referring to previous researches.

• Journal of Information Management
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• v.37 no.3
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• pp.85-97
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• 2006

In a Digital Age contents are comprized of knowledge and information. Also distinction between the sinner and loser is very clear thus only those who can rise up to challenge of changes can become the strong and a principal player. In this study this author presented a model for forecasting information service program(FISP) which is devised for the purpose of innovation of service pattern related to providing information which is ultimate goal of a library. This model is an innovative strategy escaping boldly from negative and inactive information service pattern known in analog age. Through this model this author attempted to outline methodology for heightening ideal of professional librarians and for assuring success in organizational system.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.4
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• pp.413-433
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• 2010

The purpose of this study is to portray the current condition of digital reading rooms in public libraries in specific terms of information resource constituencies. With the growth in numbers of public libraries in Korea, emphasis was also put on digital information services using digital reading rooms in public libraries. However, it is also recognized that these digital reading rooms are merely traditional reading rooms with equipment. In this regard, the objective for the study was to identify and describe the types of electronic information resources in order to determine the rationale for the development of digital information resource management in public libraries. The focus was especially put on investigating the quality and the degree of perceived importance of electronic resources. Data for this case study was collected from four relatively big public libraries in three cities. The investigation was conducted by the document reviews and surveys and interviews with librarians and patrons. The study found that digital resource management should be put on a new stage, especially in terms of education and reliable information for the regional community. The study also added some suggestions for the future development and refinement of electronic resource management in public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.43 no.3
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• pp.313-333
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• 2009

Offering subject-oriented services by subject experts is an effective method of enhancing the quality of digital reference services in university libraries. However, it is not easy to implement due to the Korean librarian education system and a shortage of human resources. Thus, as an alternative, we proposed an SDI (selective dissemination of information) profiler system using the concept of a profiler which is used in crime psychology as a specialist who studies a person's behavior for clues to psychology to aid in capturing them, under the assumption that conducting SDI services is one of the subject experts' key roles. And we also mentioned the procedures and methods of how to apply it to the reference services of university libraries. The proposed SDI profiler system can change the roles of university librarians from passive to active. Furthermore, it also allows librarians to provide their clients with customized SDI services, thus improving reference services.

• Journal of the Korean Society for information Management
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• v.27 no.1
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• pp.229-248
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• 2010

Research has taken priority of many activities in universities and it has eventually brought the heat on research support services of libraries to meet high expectation of university researchers. To identify the major content areas and service methods of research guides serviced through digital libraries of universities, this study investigated research guides of 60 university libraries in North America and Korea. As a result, 13 categories for research guide contents were identified and 5 crucial areas for the contents development were suggested. It also analyzed providing methods of online research guides and communicating methods between librarians and users. Librarians were identified as the prime human resource to develope and manage research guides, which will play an important role in expanding diversity of librarians' roles in the future.

• Journal of Korean Library and Information Science Society
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• v.40 no.1
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• pp.133-155
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• 2009

To deal with a new environment of information technologies in the 21 Century, many libraries around the world have made great efforts to develop online knowledge-information services. In Korea, the National Library initiated an online knowledge-information services, in 2008. Through case studies and practical tests of online knowledge-information services, this article discusses plans for developing . The article explores definitions and types of online knowledge-information services, and analyzes online knowledge-information services in Denmark, Sweden, Finland, and Korea. Futhermore, practical reviews on the four services are conducted through 'question-answer' tests. As a result, the article discusses present and future tasks for improving .

• Journal of Information Management
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• v.37 no.2
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• pp.137-156
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• 2006

To evaluate the performance of the question and answer services provided through the internet portals in Korea, question and answer transcript of four major services were sampled systematically. Using the digital reference evaluation framework, number and types of questions, response rate, timeliness, accuracy for information questions and user satisfaction were measured and analyzed. The level of the service performance is identified and compared. The conclusion includes suggestions for service improvement.

• Journal of Information Management
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• v.37 no.1
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• pp.57-81
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• 2006

The new service of Korean public library, ASK_a service model suggests a new management practice in collaborative digital reference services. The model has three functions: input transaction, process transaction, and output transaction. The best form for input is the web form. The best form for process is a model with a hybrid type of public libraries(hierarchical and lateral type). The output suggests the archiving policy for gathering the query-answer data. The core of this model is providing an advanced information service to its users through cooperation with public libraries and external manpower.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.29-47
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• 2004

As affective barriers to library and information use, library anxiety(Mellon, 1986) has been studied in reference/information services and bibliographic instructions. The paper revisits Mellon's theory of library anxiety and Bostick's(1992) Library Anxiety Scale(LAS) in the digital library environment. In particular, this study attempts to address the inadequacy of the continued applications of LAS in the digital library environment, although the scale has been used unquestionably as the instrument measuring library anxiety. This contention was substantiated by three service trends in digital libraries(i.e., digital reference services, remote access, and transition from bibliographic instructions to information literacy) and by re-analyses of published library anxiety research papers in recent years. This study addresses the need for scale development that could measure anxieties of digital library users. It also suggests Information Literacy Anxiety Scale(ILAS) as a direction for the new scale.

• Journal of the Korean Society for Library and Information Science
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• v.38 no.2
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• pp.49-74
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• 2004

In this study, It designated to grasp and analyse the status and problem regarding whole information service system in the object of specialized information center in scientific and technological fields which is designated and supported by KISTI(Korea Institute of Science and Technology Information). And with this basis, it presented the efficient information service plan which reflected and adopted recent information technology, of specialized information center in scientific and technical fields To acquisite and analyse about the status and problem regarding whole information service system of specialized information center in scientific and technical fields, it executed a preceding research analysis, a questionnaire investigation, conversation which leads a direct visit to corresponding agency, website analysis of home page related corresponding agency, and the brainstorming method which leads the conference of the regular discussion with specialist in related fields in parallel.