• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.2
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• pp.151-169
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• 2012

This research analyzed and compared the public library satisfaction level between South Korea and USA public library user. This research looked at the public library user's nominal complains to the library from various countries and analyzed the impact variance of customer satisfaction level by using four key factors(faculty, facility, online service, books). The results were, first, overall customer satisfaction level of USA average(m=3.91) was higher then South Korea average(m=3.08) with a difference of m=0.83. Second, in the outcome of the survey conducted in South Korea, all four key factors were strongly related to customer satisfaction level, whereas the survey conducted in the USA, only two key factors showed relation to the customer satisfaction level which were facility and online service. Lastly, In the survey conducted in South Korea, out of the four key factors, Faculty(${\beta}$=.838) and online service(${\beta}$=.496) were the only two key factors that influenced the customer satisfaction level. In the survey conducted in the USA, Facility(${\beta}$=.441) and online service(${\beta}$=.471) were the two key factors that influenced customer satisfaction level. Therefore, South Korea should invest in increasing online service and educating faculty service as well as managing more intensively in software type field policies.

• Journal of Korean Library and Information Science Society
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• v.47 no.4
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• pp.309-337
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• 2016

The purpose of this study was to identify research trends on librarians' behaviors(LB) in Korea. 163 papers were selected in four representative journals published in Korean LIS, 1970-2015. The papers were analyzed in terms of period, journal, theme, purpose of research, research method, areas, type of author. The findings are as follows. 1) LB of University library were 28.8% and then that of public library were 26.9%. 2) Organizational behaviors of librarians were 52.7%, and then work behaviors were 31.9%. 3) Purposes of research were to examine librarians' perception (52.7%) and then to improve of current state of libraries(41.1%). 4) Quantitative research method was heavily found(82.2%). 5) Research purpose on LB of University library was related to identify perception of librarians, and that of Public library was related to improve current state of libraries. It discussed four strategies for sustaining growth of LB study aspect of research subject, research purpose, research method, and editorial strategies of four journals.

• Journal of Korean Library and Information Science Society
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• v.45 no.2
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• pp.361-394
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• 2014

The purpose of this study is to analyze the trends in researches of public service of the library. The subjects of analysis are a 'Journal of the Korean Society for Library and Information Science', 'Journal of the Korean Library and Information Science Society', 'Journal of the Korean Society for Information Management' an 'Korean Biblia Society for Library and Information Science' ; and the standards of analysis are approach, research method, service delivery stage and service objects. The analysis results are as follows: First, as for the approach, it is consisted of 46(19.4%) normative orientation study, 93(39.2%) empirical orientation study, 64(27.0) practical orientation study and 34(14.5%) others, so it was being carried out empirical orientation study mostly. Second, as for the research method, it was consisted of 94(38.1%) quantitative researches, 123(49.8%) qualitative researches and 30(12.1) others, so it was carried out quantitative researches about 10% more. Third, as for the service delivery stage, while there were 124(35.7%) researches on input stage such as manpower, budget and facilities etc, there were 187(53.9%) researches on result stage such as effects and satisfaction etc, so there were many researches on the result element. Fourth, as for the providers of service objects, there were 211(89.0%) researches on public libraries mainly which exceed much more than other libraries, and as for the recipients, there were 183(77.2%) researches on general users which show overwhelming superiority more than such as children, the elderly and multi-cultural family etc. As the results to analyze the trend in researches on public service of the library during 15 years like above, it was possible to know that it was carried out empirical researches than normative researches and practical researches, and researches for general users of public libraries.

• Journal of the Korean Society for Library and Information Science
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• v.52 no.1
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• pp.65-86
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• 2018

This study was conducted to analyze the characteristics of records related to Korea shown in the cataloging records of national libraries of the main 10 developing countries in Asia and Africa. The results are as follows. To begin with, Korea-related records in most national libraries are very poor and under 0.1% of the library. Except for National Library of Viet Nam, the figure is under 3,000 volumes and generally 2 times less than Japan related records. Second, except for National Library of Iran and Viet Nam most national libraries romanize Korean materials, there are not marked with the original Korean language and unfeasible Hangeul search. Third, on investigation of the subject distribution in sub criteria of Korea-related records, subject related to history and economy is largely shown in the highest rate. Fifth, among the Korea-related subject heading, Taekwondo is marked with distinction from Karate in most libraries except for 7 national libraries. Dokdo is marked with the geographical name of 'Korea' in 7 national libraries and East Sea (Donghae) already is marked with 'Japan, Sea of' in 7 national libraries. Amnokgang, Dumangang, and Baekdusan-related records did not search at all in most national libraries.

• Journal of Korean Library and Information Science Society
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• v.52 no.1
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• pp.55-77
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• 2021

Based on the analysis of historical backgrounds and terms of Taekwondo, this study was conducted to analyze the characteristics of cataloging records related to Taekwondo in 53 national libraries of each country. The results are as follows. To begin with, while most of the Taekwondo-related records are concentrated in some specific national libraries such as the United States, Germany, Republic of China, United Kingdom, and Spain, there are four libraries that do not have one. Second, the title keyword of Taekwondo-related records was 93.5% for the term that directly meant Taekwondo and 6.5% for Korean martial art, Korean art of self-defense, and Korean karate etc. The frequency of materials by language is 38.7% for English and 8~9% for German, Spanish, Chinese, and Korean, respectively. The Roman translation for Taekwondo is 50.3% for 'Taekwondo', and 18.5% for 'Tae kwon do'. Third, the subject heading of Taekwondo-related records was 86.9% for 'Tae kwon do' or 'Taekwondo' etc. 7.6% for 'karate', 5.7% for general subject heading, and 12.0% for blank. This means that some national libraries misunderstand Taekwondo as karate.

• Journal of the Korean Society for information Management
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• v.27 no.3
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• pp.241-264
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• 2010

This study aimed to construct the Library Map Information System(LMIS) based on the Wiki theory of Web 2.0. We built this system because there was no collective source of information about every library in the world. Also, this system was developed to provide a library location information service by mashing-up with the Google Map. Through this study, the metadata applied to the newly constructed system was developed by using the Delphi method. A total of 13 experts including librarians of schools, public, academic, special, and national libraries as well as LIS faculty members and researchers, were commissioned as Delphi experts. Through three rounds of a Delphi survey analysis, the addition, modification, and deletion of the initial metadata elements was accomplished, and then the library contact/location information, library information, collection information, and event information was proposed. The metadata for LMIS was organized into four sectors and then 49 elements, each assigned to a sector.

• Journal of Korean Library and Information Science Society
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• v.29
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• pp.443-464
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• 1998

21세기를 맞이하여 대학도서관은 정보기술의 도입, 업무내용의 변화, 이용자의 요구변화등 급격하게 변화하는 새로운 환경에 직면해 있다. 본 연구는 한국의 대학도서관 조직구조의 현황에 대한 분석과 함께 다양한 조직이론들과 정보환경의 변화에 기초해서 도서관조직을 활성화시키기위한 개념적인 조직모델을 제시하고자 한다. 한국의 대학도서관은 거의 10년동안 법적인 제약과 조직내외의 환경적인 한계 등으로 인해 전산화시스템의 도입, 도서관부관장의 임명, 그리고 도서관과 컴퓨터 센터와의 통합시도와 같은 약간의 변화외에는 거의 변화가 없었다. 전형적인 한국의 대학도서관은 수서, 기술서비스, 열람과 참고봉사 부문으로 조직되었다. 여기서 수서 기능을 기술서비스의 부문으로 간주한다면, 본 연구의 대상인 대학도서관 114개관 중 95개관(82.5%)이 전통적인 도서관조직의 형태인 기술서비스와 공공서비스 부문으로 조직된 것으로 나타났다. 본 연구에서는 전통적인 도서관조직의 문제점들을 급복할 수 있는 21세기의 개념적인 대학도서관 조직모델로서, 네가지 부문 - 서비스 부문, 서비스지원 부문, 기술지원 부문, 그리고 통합·조정부문-을 대학도서관의 개념적인 기본 구성요소로써 제안하였다. 그러나 모든 도서관의 서비스나 업무과정에 대해 적합한 잉상적인 조직구조는 없으며, 조직의 재조직과정은 도서관의 형태와 목적, 업무과정에 따라 매우 다양하다. 따라서 도서관의 재조직화는 환경의 변화에 따라 끊임없는 과정이 될 것이며, 도서관조직의 성공은 이러한 변화에 적응할 수 있는 개인과 조직의 역량에 달려있다고 하겠다.대한 순서에 있어서 차이가 있다. 4) 도서관에 대한 태도에 있어서 두 집단은 상이한 입장을 보이고 있다. 학자들의 과반수는 중요 정보원으로서 자신의 개인장서를 활용하며, 도서관의 장서 및 그 조직방법에 대해서도 별로 만족하지를 못하고 있다. 반면에, 실무가들은 도서관에 대하여 비교적 만족하며 따라서 도서관에 대한 이용도도 높다. 5) 두 집단 모두 보조인을 적극적으로 활용하지 않으며 사서의 도움을 받는 경우도 극소수에 불과하다. 이러한 조사결과를 기초로 하여 볼 때 법률전문직을 둘러싼 정보환경을 개선하기 위하여는, 인쇄된 일차적 정보자료의 검색방법등을 개선하고, 나아가서는 법령과 판례정보를 위한 효율적인 시스템을 구축하며, 뿐만 아니라 이용자의 요구에 충분히 대처할 수 잇는 도서관으로 변화되는 것이다. 이와 함께 가장 중요한 것은 법과대학과 사법연수원에서 법학 연구방법에 관한 강좌를 개설하여 각종 법률정보원의 활용 내지 도서관 이용방법에 관하여 교육하는 것이다.글을 연구하고, 그 결과에 의존하여서 우리의 실제의 생활에 사용하는 $\boxDr$한국어사전$\boxUl$등을 만드는 과정에서, 어떤 의미에서 실험되었다고 말할 수가 있는 언어과학의 연구의 결과에 의존하여서 수행되는 철학적인 작업이다. 여기에서는 하나의 철학적인 연구의 시작으로 받아들여지는 이 의미분석의 문제를 반성하여 본다. 것이 필요하다고 사료된다.크기에 의존하며, 또한 이러한 영향은 $(Ti_{1-x}AI_{x})N$ 피막에 존재하는 AI의 함량이 높고, 초기에

• Journal of Korean Library and Information Science Society
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• v.41 no.1
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• pp.121-147
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• 2010

The purpose of this study is to develop and prove service quality measurement model and indicators which are able to measure objectively service quality of digital libraries in Korea. Literature review and Delphi survey are used to investigate service quality dimensions. User perceived service quality performance was measured to validate DL-SQI model with three digital libraries. Finally DL-SQI(Digital Library-Service Quality Index) model was developed which is composed of four primary dimensions. The survey results reveal that reliability coefficient is 0.8 which means high reliability of survey and it suggests that DL-SQI model based on the above dimensions is proved through confirmatory factor analysis.

• Journal of the Korean Society for information Management
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• v.38 no.4
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• pp.1-23
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• 2021

The purpose of this study is to analyze the effects of the bestseller ranks on the book circulations in public libraries. To achieve this goal, the weekly data sets of 179 books' library circulation and bestseller list from January 1, 2018 to December 29, 2019 were constructed based on the data collected from BigData MarketC and YES24. Three methods for analyzing panel data including linear regression, fixed-effect, and random effect models were compared, and it turned out that fixed-effect model was better than other methods. The results show that the average ranks of bestsellers were associated with their public library circulations visually. Also, the analysis of fixed-effect model showed that the single rank decline of a book on the bestseller list decreases its average circulation of 0.108 while the size of effect varied depending on subject of books. The study empirically demonstrated the impact of a bestseller list on people's book circulation behavior, suggesting that public libraries need to reference sociocultural context as well as bestseller book lists to predict library user needs and to formulate collection development policy.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.2
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• pp.155-172
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• 2015

This study, by case investigation of book review, one of user-participation services in university library, and questionnaire investigation on librarians, aims at suggesting current statuses, problems, and improvement. This study investigated the services performed at 35 4-year universities establishing the department of library and information science. This study, except 7 ones which doesn't offer the service, investigated the service offered by 28 universities, classifying with 3 contents. As a result, the publicity and method in university library including event had an influence on use. This study was performed to increase participation rate and to promote reading activity. This study judged that book review is indispensible to university libraries. Libraries presented the opinions that, for the purpose of promoting active book review, libraries have to perform positive publicity, attractive event, support in the level of schools, librarians' wills, expansion of discussion cultures, offer of unified book review among universities, and linkage method with other organization reading program.