• Journal of the Korean Society for information Management
• /
• v.40 no.2
• /
• pp.263-282
• /
• 2023

The purpose of this study is to understand the current status of AI literacy education for users of Korean university libraries and the perception and justification of AI literacy education in university libraries in relation to AI literacy, which is emerging as a key capability in the changing intelligent information society. To this end, this study analyzed the change in the concept of AI literacy and the self-awareness of AI literacy, including generative AI by students who are university library users. As a result of the analysis, positive responses were mainly confirmed in the case of willingness to take AI literacy education and generative AI literacy education in university libraries, and this study suggests that AI literacy education in university essential curriculum is conducted in connection with essential basic education.

• Journal of the Korean Society for Library and Information Science
• /
• v.55 no.4
• /
• pp.23-43
• /
• 2021

This study analytically examined library anxiety that various users felt when they use public libraries, by measuring it on K-LAS. The findings show that the library anxiety is varied depending on users' age, gender, academic careers, usage purposes, frequency of use and size of libraries. It suggested the guidance and education about the use of libraries, environmental improvement based on the remodeling of libraries, wearing of nameplates written in big characters for identifying librarians and the education for users' understanding and the provision of device and equipment manuals according the levels of users' experiences, as measures for overcoming the library anxiety, enhancing usage satisfaction and activating usage.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.29 no.4
• /
• pp.35-55
• /
• 2018

The purpose of this study is to suggest how to activate the school library by examining how the users' perceive teacher librarians. For this purpose, questionnaires and in-depth interviews were conducted for students in 10 middle and high schools in Seoul and Gyeonggi. Analyses lead to these findings: the image types of teacher librarians were classified as professional image, active image, and simple-work image. Multiple regression analysis was used to examine the effect of teacher librarians images on school library user satisfaction. In order to enhance the teacher librarians images and school library user satisfaction, it is necessary to strive to cultivate the active attitude and professionalism of teacher librarians. Also, as the frequency of use is lower, the teacher librarians' images are viewed as simple work. Therefore, it is required to consider various reading events and reading education to raise the frequency of use. This study shows that the teacher librarians' images have a positive effect on school library users' satisfaction and suggests improvement plan for school library activation.

• Journal of Korean Library and Information Science Society
• /
• v.41 no.4
• /
• pp.269-293
• /
• 2010

Opening university library doors to the community is essential to meeting their demands and it is also the duty of university libraries. Since opening doors of university libraries have become more and more significant, this study analysed the conditions of the university libraries that have the open-door policy to external users and carried out an analysis of problems caused by the open-door policy. The following alternatives were suggested : the introduction of the membership system about the external users, the role division of university library and local public libraries, reinforcement of external library user education, and access management about external users.

• Journal of Information Management
• /
• v.39 no.3
• /
• pp.49-71
• /
• 2008

This study aims to develop more user-oriented information literacy education for medical libraries in Korea. For this purpose, we benchmarked some advanced models in and out of Korea, and examined a case of C medical library which is medium size in Korea. Especially, we looked into the actual condition of information literacy education of C medical library and the information need of its users. We suggested some ideas to construct the programs for information literacy education of medical libraries in Korea. Especially, we proposed some considerations, contents and flow for the programs. The results of this study can be useful references whenever each medical library in Korea will start or make up for its information literacy program.

• Proceedings of the Korean Society for Information Management Conference
• /
• 2004.08a
• /
• pp.141-145
• /
• 2004

Help-Desk 서비스는 도서관 현장에서 사서가 이용자와 직접 대면하는 서비스로 이용자가 도서관을 이용할 때 일어나는 커뮤니케이션이다. 이는 최초의 지식관리활동이다. 이용자의 요구에 따라다양하게 제공되고 발생되는 Help-Desk 서비스는 이용자 질문-해답서비스, 이용자 교육서비스, 참고정보서비스, 전자우편서비스, 전자게시판, 개인정보관리, SDI, 공개자료, 교수연구지원서비스 등이다. 이 연구는 국내 대학도서관의 Help-Desk 서비스 실태를 조사·분석하여 사서와 이용자 사의의 바람직한 지식관리유형으로서 Help-Desk 지식관리를 제시하고자한다.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.27 no.3
• /
• pp.255-271
• /
• 2016

It's been taken a profound interest in the user eduction of the children's libraries, as they have taken the conveniences, resources, children's librarians after 2000. The purpose of this study is to consider whether the children's library can use the story-telling in library use education, to develop the instructional model based on the story-telling method for children, users in children's libraries. After all, it's reviewed to understand the concept and principle of story-telling method, to consider whether the method can be adopted to the user education in children's libraries, and to propose the instructional model based on the story-telling. The result of this study will give the good examples for the user education, especially the planning of user education in children's libraries and public libraries in Korea.

• Journal of Korean Library and Information Science Society
• /
• v.52 no.4
• /
• pp.229-253
• /
• 2021

The service strategy of the public library needs to be established based on the users who are the actual beneficiaries of the services, including the perspective of changes in the social environment. This study investigated and analyzed the users' perceptions of the library functions and services currently provided and the demand for future services, targeting public library users in the Busan area. The data were collected through a questionnaire, and the respondents were 733 public library users in Busan. The main result is that first, the role and function of the public library that Busan users consider most important was still in material collection and provision. Second, in the information service type, the demand for cultural/lifelong learning program service was the highest, and in the service program, the demand for new IT technology experience and education was the highest. Third, as a result of ISA analysis of information service type, material provision service and information literacy education service were types to be maintained, and reading related service was type to be managed intensively. Fourth, in the analysis of service demand by age, those aged 41 to 50 years old were the generation with the highest demand in all types except for the information literacy education service type, and the demand for information literacy education was the highest among the elderly generation over 61 years old. And the user group in the western part of Busan was higher than the user group in other regions in demand for almost all service types. The results of this study can be used as basic data when establishing strategies to optimize community public library services for users.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.24 no.3
• /
• pp.121-134
• /
• 2013

This study investigated and analyzed the status of difficult patrons, and examined the most effective response measures targeted the public libraries in Busan. A survey on 128 people who served to the public libraries in Busan carried out for analysis of problem behaviors of public library users, and brainstorming and AHP method by 9 librarians for seeking of the effective response plan. This study shows that the most effective response ways for difficult patrons is to enact detailed regulations and the appropriate notification and education to the users about the regulations. In addition, education for communication skills to library staffs should be conducted on a regular basis, like as using positive language, listening techniques, the appropriate response techniques with angry users.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.25 no.3
• /
• pp.119-137
• /
• 2014

This study aims to evaluate status and features of lecture-type programs run by public libraries in Seoul. It is examined the current state and features of lecture-type programs of public libraries in Seoul for recent 6 years and also examined the topic, the target user specific trends and their changes based on this feature. The results showed that the number of lecture-type programs were decreased and, it was found that the programs were operated with a specific target users for each of them. The lecture-type programs were analyzed by subject categories and the characteristics were presented based on the subjects. It is concluded that careful planning and operations required for lecture-type programs since they could provide a good opportunity for the library with the potential users of it.