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http://dx.doi.org/10.4275/KSLIS.2021.55.4.023

A Study on Library Anxiety of Public Library Users  

Kim, Bo il (한남대학교 문과대학 문헌정보학과)
Publication Information
Journal of the Korean Society for Library and Information Science / v.55, no.4, 2021 , pp. 23-43 More about this Journal
Abstract
This study analytically examined library anxiety that various users felt when they use public libraries, by measuring it on K-LAS. The findings show that the library anxiety is varied depending on users' age, gender, academic careers, usage purposes, frequency of use and size of libraries. It suggested the guidance and education about the use of libraries, environmental improvement based on the remodeling of libraries, wearing of nameplates written in big characters for identifying librarians and the education for users' understanding and the provision of device and equipment manuals according the levels of users' experiences, as measures for overcoming the library anxiety, enhancing usage satisfaction and activating usage.
Keywords
Library Anxiety; Library Anxiety Factor; Library Anxiety Scales; Public Library;
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Times Cited By KSCI : 4  (Citation Analysis)
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