• Journal of the Korean Society for Library and Information Science
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• v.47 no.3
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• pp.73-96
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• 2013

This study investigates how librarians view library user privacy. To this end, a four-part survey was conducted: respondents' opinions about the privacy of library users, the degree to which library records violate the users' privacy, the role libraries and librarians fulfill to ensure user privacy protection, and librarians' need for privacy education. Results showed that librarians were very aware of privacy issues, but they perceived that library users' privacy awareness was not high. In particular, they had little knowledge of what library records or which library tasks might have the potential to violate users' privacy. In addition, awareness efforts of librarians to ensure user privacy was very low. On the other hand, the need for library user privacy educational programs was shown to be very high, and the willingness to participate was also relatively high.

• Journal of the Korean Society for information Management
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• v.32 no.1
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• pp.63-84
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• 2015

Library users must provide their personal information to libraries. This study surveyed these library users' perception of privacy and the effect of the education after providing library user privacy education. As a result, first, it was found that after education, users were more interested in their privacy, rated the problem of library user privacy as more severe, and rated library user data collection as more likely to be considered privacy invasion. Second, we investigated users' perception of how much user service records being collected in libraries violate users' privacy, which showed a great perception change in 25 questions after the education. Third, in the survey about library and librarians' efforts for protecting library user privacy, it was found that all 15 questions were rated as significantly more important after education. Fourth, library users have recognized that is necessary to process and handle the library record and are more sympathetic to the need for this procedure. Fifth, library users felt the possibility of a library record leak was a very serious threat.

• Journal of the Korean Society for Library and Information Science
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• v.56 no.3
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• pp.181-211
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• 2022

This study designed the research model to identify whether the characteristics of cultural programs of public libraries and middle-aged people's experience of the programs impact on their life satisfaction. To verify our model, we conducted our survey to random middle-aged users of five public libraries in Gyeonggi-do and nine public libraries in Seoul, and 246 valid samples are used. Our analysis showed that the characteristics of cultural programs and middle aged people's experience of the programs affect their perception of cultural programs, and the regional perception of public libraries had a significant effect on fulfilling personal needs for life satisfaction. Our analysis also showed the change in values of public libraries that spread to the realm of daily life. This study is meaningful in suggesting directions for national and local public library policies and public library cultural programs.

• Journal of the Korean Society for Library and Information Science
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• v.55 no.3
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• pp.239-258
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• 2021

The study examined citizens' information needs, perception and expectations of their public library services in Daejeon. The study analyzed citizens' demands and satisfaction(or dissatisfaction) of library services and facilities to develop comprehensive library plans and detailed strategies to satisfy the diverse users' needs (including non-users' needs) in the middle of rapidly changing socio-technological environments. To achieve the goal, the study collected the data by using both quota sampling and online and offline survey methods, and analyzed the 1,383 data through the statistical processes. The study found out the significant results and features, and suggested the implication and main points to apply the results to developing comprehensive library plans and strategies.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.3
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• pp.115-139
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• 2020

The purpose of this study is to evaluate the effectiveness of the theme collection service in public library from the user's perspective. To this end, based on prior research, the effect elements of the theme collection were derived from the service use, librarian, and library level. A questionnaire survey was conducted on 294 users of A public library. The collection satisfaction of users who know the theme collection was higher than those who did not, and showed high recognition for the satisfaction with the use of new and unexpected books. In addition, it was found that the positive recognition tended to be high among users who have been using the library for a long time and frequently use the library service. Based on the users' perception and evaluation of the theme collection, the direction of development of the theme collection service was suggested in terms of collection development, collection use and information service, user-centered classification, and awareness improvement of libraries and librarians.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.25 no.3
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• pp.263-293
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• 2014

In this study, the operation condition of the U-library services is identified, and after confirming if there is any difference in the recognition from librarians, based on the results, the U-library services explore ways improvement plan to be operated reasonably. This study selected 10 local governments supported of the Ministry of Culture was performed in U-library services as a subject of study. Whether is any difference in the perception of librarians were measured according to demographic factors of librarians, presence or absence of work independency, employment pattern difference of librarians mainly operating U-library service as U-library services operating difference. For this study, united research methods (survey, visit, phone call) were used.

• Proceedings of the Korean Society for Information Management Conference
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• 2016.08a
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• pp.67-70
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• 2016

빅데이터 시대로 변화함에 따라 도서관 및 정보서비스 분야에서도 데이터 분석에 대한 중요성이 점차적으로 증대되고 있다. 본 연구는 도서관 분야에서의 데이터 분석활용 현황 및 분석서비스에 대한 인식수준을 파악하고, 이를 바탕으로 데이터 분석 기반의 도서관 운영을 지원할 수 있는 빅데이터 분석 서비스 개선방안을 모색하고자 하였다. 먼저, 도서관 분야 데이터 분석 교육 전후 인식조사를 토대로 현재 데이터 분석현황 및 인식변화를 분석하였다. 또한 개인적 특성과 분석서비스 인식과의 관계를 분석하였고, 추가적으로 인식수준이 교육 및 분석서비스 만족도에 미치는 영향에 대해 살펴보았다. 분석결과를 기반으로 향후 데이터 분석 교육 및 분석서비스의 발전방향을 제시하였다.

• Journal of Korean Library and Information Science Society
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• v.50 no.4
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• pp.581-610
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• 2019

The purpose of this study is to analyze elementary, middle and high school teachers' perceptions and experiences on school library services, to obtain basic information and to draw implications for setting the contents and direction of school library services. For this purpose, a survey was conducted on 498 teachers working at elementary, middle and high schools in the Incheon Metropolitan Office of Education for reading status, recognition and emotion of the school libraries, school library experience, teaching experiences using school libraries, and the role of teacher-librarians. As a result of the analysis, there was a difference in teachers' perceptions, emotions, and experiences of school library services according to school level and school library personnel. In particular, the school library personnel was found to have a significant influence on teachers' perception, emotion and experience of school library service.

• Journal of the Korean Society for information Management
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• v.33 no.1
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• pp.111-137
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• 2016

The roles of public libraries have been diverse not only provision of information but also provision of cultural programs. According to this trend, the spatial composition of public libraries have been also changed to reflect the diverse roles. This study is conducted to explore the spatial characteristics in public libraries with two objectives: 1) to suggest spatial types in public libraries based on their physical characteristics, and 2) to explore the relationships between the spatial types and users' perception. To accomplish these objectives, we adopted observation and questionnaire survey as research methods. Consequently, three spatial types of public libraries are identified based on an investigation of several public libraries: divided, partially integrated, and integrated. Then, several statistical analyses, including one-way analysis of variance (ANOVA), are conducted with the questionnaire survey data. The results from the statical analyses show that there are significant differences in users' perceptions and behaviors between the spatial types. That is, the spatial type influences user's perceptions. This study is meaningful in terms of its first attempt to explore the relationships between spatial factors in libraries and users' perceptions. Based on this, it is suggested that libraries should consider their spatial structures for developing user's positive perception on the libraries.

• Journal of the Korean Society for information Management
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• v.32 no.3
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• pp.237-260
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• 2015

This study attempts to investigate the perception of professionalism of librarians in public libraries and difference in that regard between librarians and library users in terms of branding and brand communication. To achieve this goal, a series of statistical analysis was conducted using a questionnaire survey of librarians in public libraries and library users. The results showed that brand communication between public librarians and library users is inactivated for each element. Therefore, they need external branding that relates to the public libraries and librarians characteristics in professionalism for library users and internal branding that relates to librarian's professionalism and the expertise of librarians so as to improve brand communication further.