• Journal of the Korean BIBLIA Society for library and Information Science
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• v.31 no.1
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• pp.21-42
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• 2020

This study aimed to analyze library anxiety among international users in various aspects and make suggestions for alleviating library anxiety. Subjects were 'international users using the academic library' not only including international students but also including international professors and researchers to analyze library anxiety in various aspects. S university with most international users was selected for the study, and the surveys were distributed. The questionnaires completed by 369 international users were analyzed. The overall average of library anxiety among international users is 2.96, and 'knowledge of the library' appears to be the greatest source of library anxiety among international users. An analysis revealed that variables including status, nationality, library instruction, the reason for using the library, Korean proficiency, and cultural understanding contributed significantly to the library anxiety level. Based on these findings, recommendations for library service, staffing, environment, and resources were made to help alleviate library anxiety.

• Journal of the Korean Society for information Management
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• v.23 no.1 s.59
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• pp.243-259
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• 2006

This paper examines the values of various library functions according to users' points of view. To execute this study, the several 'circumstance', related variables and 'condition' variables that lead to factors or functions of academic libraries were measured. Analysis was carried out in three stages. In the first, factor analysis was used on the three multi variable dimensions to ensure that the groups of variables loaded significantly and uniquely on the respective dimensions. The second phase of analysis involved the use of binary logistic regression analysis to complete research models. In the third phase, t-test was used to identify significant differences in the independent variables for additional explanation of the models. Books, competition & effectiveness and fee verses free (fee-free hereafter) are the three main factors that distinguish not only the purpose of using an academic library but also the degree of influence on knowledge, information and library facilities for the users. In addition, the fee-free factor related to digital library facilities was also uncovered.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.26 no.1
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• pp.5-33
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• 2015

While a number of studies have been conducted on the multimedia rooms in academic libraries, they have limitations both in the research scope and in the data analysis methods. The principal limitations are: (1) Lack of investigation on the variation in user satisfaction by users' major areas and utilization behaviors; (2) Insufficiency of examining the variation in user satisfaction with diverse library areas; (3) Lack of consideration of service providers' opinions. Accordingly, this study aimed to examine the follows: (1) investigating how users' major fields and utilization behaviors affect user satisfaction; (2) determining the relationships between the area satisfaction factors and satisfaction in general; and (3) discovering what to improve, as indicated by users and service providers. On the basis of the results, the suggestions relate to the improvements of the followings: (1) the existing system; (2) equipments and facilities; (3) resources; (4) user education; and (5) administrative and legal support.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.30 no.4
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• pp.135-156
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• 2019

The purpose of this study is to examine the influence of perceived relational benefits of senior library users on the relationship quality and intent to relationship continuity. This study was conducted 50+ public library users through the survey, and 185 subjects were analyzed. The results showed that relational benefits mediated by relationship quality affect intent to relationship continuity. Particularly, functional benefit among the relational benefits had a great effect on intent to relationship continuity, mediated by relationship quality. Commitment among relational quality had a great effect on intent to relationship continuity. These findings suggest marketing policy implications to develop service policy for senior library users.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.4
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• pp.35-55
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• 2018

The purpose of this study is to suggest how to activate the school library by examining how the users' perceive teacher librarians. For this purpose, questionnaires and in-depth interviews were conducted for students in 10 middle and high schools in Seoul and Gyeonggi. Analyses lead to these findings: the image types of teacher librarians were classified as professional image, active image, and simple-work image. Multiple regression analysis was used to examine the effect of teacher librarians images on school library user satisfaction. In order to enhance the teacher librarians images and school library user satisfaction, it is necessary to strive to cultivate the active attitude and professionalism of teacher librarians. Also, as the frequency of use is lower, the teacher librarians' images are viewed as simple work. Therefore, it is required to consider various reading events and reading education to raise the frequency of use. This study shows that the teacher librarians' images have a positive effect on school library users' satisfaction and suggests improvement plan for school library activation.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.13 no.2
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• pp.169-182
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• 2002

This paper looks at several areas in which American public libraries are beginning to transform themselves. These include : (1)their mission and roles in the community；(2)the provision of Internet access；(3)remote user access；(4) customer-driven services； and (5) the changing roles and functions of librarians. It also examines some of the other controversial issues that are confronting public libraries as they implement technological change.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.2
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• pp.115-132
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• 2012

The purpose of this study is to examine the current status of user-contributed reviews for the Next Generation Library Catalogs, and the potential impact of user reviews available from the external sources, including Amazon.com and GoodReads.com. During the period of February 16th through April 4th, 2012, the number of holding libraries and user-contributed reviews, tags and reading lists of ten selected books were examined from the WorldCat. Also the user-contributed reviews for the same books available from Amazon.com and GoodReads.com were examined, and a case of reviews for one book was analyzed. The result shows that only a few users participated in the WorldCat, and user-contributed reviews were rarely used, when compared with tags or reading lists. Several hundred to thousand user-contributed reviews for the same books were available from Amazon.com and GoodReads.com directly linked with bibliographic records. A case of one book from Amazon.com reveals the possibility of distorting the function of user-contribution. With the introduction of the function of user-contribution, it is expected that its growth rate should be carefully observed and its potential impact on users should be thoroughly and systematically analyzed in the near future.

• Journal of Korean Library and Information Science Society
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• v.40 no.4
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• pp.31-60
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• 2009

The purpose of this study is to evaluate propriety of remodeling and present improvement as a case study of a school library. For this, we analyzed investigation of the process of it by selecting a school library which has been completed recently and surveyed user satisfaction after remodeling. According to the survey result, is shows that the user satisfaction of information service and education activity that are library's function and role are efficiently increased by remodeling. In case of the school library, on the other hand, it shows that the users still need not only the improvement of the space structure and aesthetic environment of the exterior and interior but also the expansion of the stuff and facility.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.28 no.3
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• pp.45-66
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• 2017

To resolve the problem that multicultural people in Korea suffer from difficulties especially with prejudice and discrimination, it is necessary to raise the cultural diversity in communities in Korea through cultivating multicultural awareness among non-multicultural people. In this vein, public libraries, as cultural exchange institutes, can affect multicultural awareness of the people. This study investigated how characteristics of public libraries and their local communities are related to the users' multicultural awareness. The study found that multicultural awareness of library users was significantly influenced by the characteristics of public libraries but not by the characteristics of communities. It is suggested that public libraries should consider cultural diversity on overall library services for their general users to support their multicultural awareness.

• Journal of the Korean Society for Library and Information Science
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• v.36 no.3
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• pp.93-113
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• 2002

The Study focused on the four areas First, the Study examined the changing identity of the LIS Professionals, and change in LIS curricula. Second, the study addressed the transition from the traditional library to the virtual model. Third, the study asked how the traditional technical service of LIS professionals is changing to user-centered service. Finally, the study viewed the skills and the roles of the LIS professionals.