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http://dx.doi.org/10.14699/kbiblia.2020.31.1.021

A Study on Traits and Remedy of Library Anxiety among International Users in Academic Library  

Yoo, Jiyoon (서울대학교 중앙도서관)
Jeong, Dong Youl (이화여자대학교 문헌정보학전공)
Publication Information
Journal of the Korean BIBLIA Society for library and Information Science / v.31, no.1, 2020 , pp. 21-42 More about this Journal
Abstract
This study aimed to analyze library anxiety among international users in various aspects and make suggestions for alleviating library anxiety. Subjects were 'international users using the academic library' not only including international students but also including international professors and researchers to analyze library anxiety in various aspects. S university with most international users was selected for the study, and the surveys were distributed. The questionnaires completed by 369 international users were analyzed. The overall average of library anxiety among international users is 2.96, and 'knowledge of the library' appears to be the greatest source of library anxiety among international users. An analysis revealed that variables including status, nationality, library instruction, the reason for using the library, Korean proficiency, and cultural understanding contributed significantly to the library anxiety level. Based on these findings, recommendations for library service, staffing, environment, and resources were made to help alleviate library anxiety.
Keywords
Library Anxiety; International User; International Students; Academic Library; Library Anxiety Scale;
Citations & Related Records
Times Cited By KSCI : 5  (Citation Analysis)
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