• Knowledge Management Research
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• v.25 no.3
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• pp.73-98
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• 2024

Chatbots are becoming increasingly popular as interactive communication tools that provide not only convenience but also a friendly and humanized experience. Due to the interactive nature of chatbots, they can exchange information with users to perform various tasks, and users sometimes intentionally provide inaccurate information. Considering social presence of conversational agents, perceived risk of providing personal information, and trust in algorithms as key influencing factors, this study explores the effects of those factors on the intention to provide inaccurate information in the context of online dating services and examine whether these effects vary across types of conversational agents. We conducted an analysis of structural equation model using data collected from Amazon Mechanical Turk (MTurk). The analysis results showed significant relationships between factors related to the intention to provide inaccurate information and empirically confirmed that those relationships vary by types of conversational agents. Out findings have academic implications for the behavior of providing inaccurate information in online environments and practical implications for designing chatbots to reduce such intentions. We also discuss the ethical implications of the consequences of inaccurate information online.

• Journal of Korean Academy of Nursing
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• v.36 no.7
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• pp.1253-1264
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• 2006

Purpose: The purpose of this study was to understand conversations and to identify typical conversational problems between nurses and patients with dementia. Method: A conversation analysis method was used. The data was collected in a geriatric institutional setting, using a videotape recorder, and transcribed. The transcribed data was analyzed in terms of expressions, contents, and relationships to identify communicative problems and their resolutions, Results: Among a total of 532 episodes, 440(82.7%) we're identified as nurse-involved episodes. In addition, 66 of the 440 episodes were selected based on the significance of the conversation. The communicative problems between nurses and patients in terms of expressions were identified as 'directive and authoritative expressions', 'emotional and competitive expressions', 'evasive and on-looking expressions', and 'excessive use of title only', such as calling them granny or grandpa without proper names. In terms of content and relationships, 'lack of themes in psychosocial areas' and 'nurse-led relations' were identified respectively as communicative problems. Conclusion: The results of this study will provide substantial guidelines for nurses in caring for elderly patients with dementia by deeply understanding linguistic structures and problems of everyday conversations between nurses and patients with dementia.

• Korean journal of communication and information
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• v.79
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• pp.70-103
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• 2016

In the face of crisis in the news media industry, many people prospect that new technology can save it. But there is no discussion about how new technology works and what is its limitations and which direction of development is needed. In view of media, this article analyzed 'news chatbot' as new technology. Firstly, this article defined bot and discussed bot's agency based on actor network theory. Secondly, it analysed bots which are acting as media and discussed features of the messenger platform as a communication tool. Thirdly, it presents examples of news chatbot and analyzed how they work. Finally, it predicts the future of news chatbot and discussed the possibility of journalism.

• The Safety technology
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• no.163
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• pp.12-14
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• 2011

(주)한양의 고속국도 60호선 동홍천~양양간 16공구 현장이 위치해 있는 강원도 양양군 서면 범부리. 이곳은 겨우 39가구가 옹기종기 모여 사는 산골마을로, 높은 산 위에서 마을을 내려다보면 범선모양으로 생겼다하여 '범부리'라는 이름을 붙었다고 한다. 명당으로 꼽는 배산임수의 지형을 갖춘 이곳을 옛 동네어른들은 '큰골'이라 칭할 정도로 높은 애향심을 보였다. 그런 이 범부리에 2015년까지 교량1개, 터널2개, 터널관리동 1개소를 짓는 다는 대규모 토목공사계획이 2008년 발표됐다. 지역민들의 반대가 극심했다. 지역민들은 '범선모양의 마을 동산에 터널을 낸다는 것은 곧 배에 구멍을 뚫어 배를 가라앉게 만드는 행위"라며 공사의 진행을 완강히 저항했다. 현장 임직원들은 공사를 시작도 못하고 지역민들의 마음 돌리기에 매달렸다. 대화와 설득의 과정이 반복됐고, 현장 임직원들은 농기구를 고쳐주는 등 외지인이 아닌 이웃으로 다가가고자 노력했다. 그 결과 지역민들의 마음을 얻을 수 있었고, 어렵사리 공사가 진행됐다. 힘들게 시작한 공사에서 사고가 발생한다면 지역민들의 원성이 다시 커질 터, 김태희 현장소장을 비롯한 모든 현장 임직원은 '완벽하지 않다면 안전하다고 말할 수 없다'는 각오로 안전활동을 펼치기 시작했다. 그로부터 2년 반이 지난 지금, 이곳 현장은 지역을 넘어 전국에서도 손꼽히는 우수한 안전현장으로 우뚝 섰다.

• Proceedings of the Korea Information Processing Society Conference
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• 2000.04a
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• pp.175-180
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• 2000

분산 가상 환경은 고속 통신망과 컴퓨팅 환경의 고급화로 응용 분야를 넓혀 가고 있으며, 보다 현실감 있는 상호작용으로 인해 만남과 대화, 협력 작업, 상거래, 오락 등의 인간의 사회적 활동을 지원하는 새로운 수단으로 자리잡고 있다. 가상 도시와 같은 대규모의 가상 환경에는 공원이나 거리, 건물의 로비 등과 같은 개방적인 공간과 사무실과 같은 업무 공간, 그리고 쇼핑몰과 같은 상거래 공간들이 공존하게 되므로 접근 제어와 보안이 보다 중요한 문제로 대두된다. 따라서, 이 논문에서는 분산 가상 환경내의 모든 사물들을 객체로 인식하고, 객체에 대한 역할을 기반으로 하는 접근 제어 모델을 제안하고, 제안한 모델을 기반으로 접근 제어 관리자를 설계하였다. 설계된 접근 제어 관리자는 가상 환경내 공간의 객체 뿐만 아니라 공간 자체도 하나의 객체로 인식하여 접근 제어를 하였다. 또한, 대규모 공간에서의 중요한 특징인 관리의 용이성과 동적인 변경을 가능하게 하기 위해, 역할을 기반으로 참여자와 객체를 연결하고, 객체가 갖고 있는 행위까지를 제어할 수 있었다.

• Cross-Cultural Studies
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• v.37
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• pp.361-382
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• 2014

This study aims to investigate the change of functions of duibuqi and analysis other fuctions of duibuqi apart from apology from pragmatics and conversation analysis perspectives. Duibuqi consists of dui(face) and buqi(be not capable of performing), and means 'be not capable of facing'. After that, it is assumed to have changed to 'ashamed' and finally 'sorry'. In terms of functions, duibuqi is generally regarded as meaning 'sorry' typically, so mei guanxi is considered to consist adjacency pair with it, but in this investigation, mei guanxi is very little adjacent to duibuqi contrary to expectation(n=2/28, per.=7.1/100). About half of duibuqi(n=15/28, per.=53.6/100) functions in apology action sequence, and in the sequence, duibuqi functions much more for take the lead in apology(n=11/15) but not for a reaction against scolding(n=4/15). And the other half of duibuqi(n=13/28, per.=46.4/100) functions for softening the impact of reject or direct action, or for switching situations, e.g. from favorable situation to unfavorable situation, or for expressing speaker's emotion to the other's repair etc. Consequently, duibuqi has being changed its meanings and its functions is being changed accordingly.

• Science of Emotion and Sensibility
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• v.24 no.2
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• pp.13-24
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• 2021

In level 5 (mind-off) of autonomous driving, the autonomous vehicle passengers are expected to have various activities such as face-to-face meetings, working, relaxing, and watching movies. In particular, various changes in the interior space of the vehicle are expected. Moreover, according to the survey conducted by the American Automobile Association, 73% of the respondents reported that they were afraid to board autonomous vehicles. In level 5 of autonomous driving, the subject of safety was expected to be transferred to autonomous vehicles; thus, research should be conducted from the user's perspective. Recently, various studies have been conducted to secure the safety of fully autonomous vehicles. However, there are limited studies addressing the psychological safety of actual passengers. Therefore, this study conducted a questionnaire based on the AHP technique. Consequently, the automobile safety system's priority for securing passengers' psychological safety according to each type of indoor behavior was derived, and the interior space for securing the psychological stability of passengers was suggested based on the obtained results. This study offers a new direction for interior space design, satisfying the psychological safety of passengers. This study is important because it advocates that the interior environment of fully autonomous driving cars is expected to be designed to secure the user's psychological safety.

• Journal of Korea Entertainment Industry Association
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• v.15 no.3
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• pp.243-250
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• 2021

The purpose of this study is to discuss the implicit meaning of advertising content with highly persuasive language formats from a communication perspective and its interpretation process in relation to communication education, while simultaneously developing interpretative codes for media literacy education in modern society. For a successful discussion, I assumed the narrative content of advertising content that implements a special purpose as a general conversational act, and raised the issue anew that regularity exists for implicit semantic expressions. It also said that in order for media literacy education in the present society to proceed correctly, linguistic interpretations of implicit meaning cannot be guided as a principle of communication in prior research. As a solution, we confirm that socio-cultural sharing knowledge and recognition are essential interpretation codes. For further discussion, the analysis of advertising media languages with special purposes in terms of language usage was conducted to verify the process of interpreting the implicit meaning shown in them. After analyzing the implicit advertising language that I arbitrarily typified, I found that the linguistic meaning implicit with the intention of persuading the speaker can be provided mostly as media literacy education as a framework for analysis by various information and cognitive effects. In other words, acceptors should not perform only literal interpretations in the process of interpreting the implicit meaning inherent in the media language. If guided by including native language materials and background knowledge, socio-cultural customs, and general common knowledge, efficient media literacy education can be expected.

• The Journal of the Convergence on Culture Technology
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• v.9 no.3
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• pp.731-736
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• 2023

Recently, the medical field has been applying mandatory Electronic Medical Records (EMRs) and Electronic Health Records (EHRs) systems that computerize and manage medical records, and distributing them throughout the entire medical industry to utilize patients' past medical records for additional medical procedures. However, the conversations between medical professionals and patients that occur during general medical consultations and counseling sessions are not separately recorded or stored, so additional important patient information cannot be efficiently utilized. Therefore, we propose an electronic medical record system that uses speech recognition and natural language processing deep learning to store conversations between medical professionals and patients in text form, automatically extracts and summarizes important medical consultation information, and generates electronic medical records. The system acquires text information through the recognition process of medical professionals and patients' medical consultation content. The acquired text is then divided into multiple sentences, and the importance of multiple keywords included in the generated sentences is calculated. Based on the calculated importance, the system ranks multiple sentences and summarizes them to create the final electronic medical record data. The proposed system's performance is verified to be excellent through quantitative analysis.

• The Journal of the Convergence on Culture Technology
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• v.9 no.2
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• pp.221-226
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• 2023

Can art really change the way people understand and interact with nature in order to reduce the possibility that ecological disasters will continue to expand due to failure to correct human actions that damage the global environment? What is the artistic methodology to realize environmental justice and sustainability of life on Earth? This paper seeks to find answers to these questions. Finding ways to look at, feel, understand, and act for the global environment, that is, the process of considering the way of orientation toward the global environment will lead to critical thinking of the history in which human centered behaviors treated nature as a resource for exploitation rather than a source of life. Therefore, this paper pays attention to the ecological art of The Harrison Studio, which is called the 'pioneer of the environmental art movement'. In the main body, The Harrison Studio's major projects are analyzed to find ecological implications and aesthetic strategies. In particular, their dialogical methodologies are demonstrated in detail. To this end, the significance of various collaborative practices of The Harrison Studio is explained. The Harrison Studio contributed to expanding the scope of practical experience and understanding of the value of eological art. They have the power to look back on the direction of ecological consciousness by constantly producing mutually connected and overlapping epistemic dimensions without being limited to any uniform rules of exchange.