• Journal of Digital Convergence
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• v.19 no.12
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• pp.463-468
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• 2021

This paper verified the relationship between the emotional labor and the job satisfaction of workers in senior employment agencies. And this paper verified the mediating effect of self-efficacy between the both variables. We conducted a survey of 261 employees of the 21 agencies in Daejeon and Chungcheong area. According to the analysis : 1) employees' emotional labor influenced job satisfaction negatively. 2) the self-efficacy mediated between emotional labor and job satisfaction. As a result, we need to establish a management system for emotional labor, to carry out a crisis intervention of prompt therapy, and to provide education to cope with emotional labor for decreasing the emotional labor. It is important to lower the proportion of irregular workers, to improve the level of treatment, and cultivate self-leadership for promoting self-efficacy.

• Journal of the Korea Convergence Society
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• v.12 no.12
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• pp.349-354
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• 2021

This study made an analysis of the relationship between the emotional labor and the organizational commitment and the mediating effect of job satisfaction of employees in senior employment agencies. A survey of 253 employees in Daejeon and Chungcheong areas was conducted. The important analysis methods are confirmatory factor analysis and bootstrap verification. The analysis results are employees' emotional labor had a negative effect on organizational commitment and the mediating effect of self-efficacy was proved significantly. For reducing emloyees' emotional labor, it is important to offer guidelines for improvement of emotional labor, regular inspection and education, and the proper measures of the administrators. To advance their self-efficacy, we need to offer education for the improvement of practice-based professionalism, education and administrative support to improve ethical consciousness, and appropriate emotional support service.

• Journal of Internet of Things and Convergence
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• v.8 no.6
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• pp.65-73
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• 2022

This study identified the level of awareness of dangerous accidents by empirically analyzing the possibility of hazardous accidents at work and the possibility of dangerous accidents due to COVID-19 targeting the participating seniors who are active in the Senior Club, an organization dedicated to job placement for the elderly. The purpose of this study is to provide basic data for preparing measures to improve risk accidents that may occur in organizations in charge of job placement for the elderly and to suggest countermeasures to prevent dangerous accidents. For this purpose, data were collected from the elderly participating in 16 senior clubs in Busan, and 425 of the collected 430 were ultimately used. As a result of this study, first, it was found that the elderly who participated in a job-dedicated institution for the elderly generally perceived the possibility of occupational risk accidents and risk factors due to COVID-19 to be low. Second, it was found that there was a statistically significant difference in the probability of occurrence of hazardous accidents at work according to demographic characteristics during the participation period, and the probability of occurrence of dangerous accidents with COVID-19 was found to have statistically significant differences in the classification and age of the participating elderly. Based on the results of this study, the project manager suggested creating a safety accident management record sheet, preparing a risk management manual, and establishing a risk management system reflecting the individual characteristics of the participants.

• Industry Promotion Research
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• v.5 no.3
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• pp.73-79
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• 2020

This study aims to study the problems and solutions of institutional support for the elderly living alone, focusing on the General Support for Living Alone Elderly announced by the Ministry of Health and Welfare in 2018. Results, First, a customized support system for the elderly living alone should be introduced. In order to improve the life satisfaction of the elderly living alone, it is necessary to develop a program that meets the most basic daily life needs, and a specific plan and a support system to link services should be prepared. Second, it is necessary to increase social interest in the elderly living alone. Solving problems for the elderly living alone should be preceded by social interest in the elderly living alone. For this, it is necessary to strengthen the social network. Third, it proposes legislation and amendment for the elderly living alone. Some revisions of existing laws have limitations, and are resolved through individual laws, such as standards and definitions for various types of elderly jobs, reorganization of the delivery system including agencies dedicated to elderly jobs, workers-related regulations, and preferential purchase systems for senior products. It is desirable to do. In conclusion, welfare support for the elderly living alone should be comprehensive and comprehensive. For the welfare of the elderly living alone, personalized care services should be provided first, and social support for the elderly living alone should be promoted on the basis of increasing social interest, and laws and revisions must be actively and proactively made for the elderly living alone.