• The Journal of the Korea Contents Association
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• v.12 no.2
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• pp.369-387
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• 2012

Based on the survey data, this study focused venture firms examines how organizational resources and capabilities along with its external environmental conditions have an effect on its strategy and performance. In particular, this article attempts, by performing a binary logistic regression analysis, to identify the venture-specific importance and priority of the factors that may influence firms' strategy patterns, with multiple regression analysis on the relationships between some variables included in the model. The survey was conducted from October 1, 2010 through October 30, 2010. The results of this study are the following. First, the more firms are exposed to high industry growth and low competitive intensity, the higher chance they get to pursuit aggressive strategy. And then a firm seeks aggressive strategy, when it has more technological resources and human resources. Third, environmental uncertainty, industry growth, technological resources, human resources, financial resources and marketing capabilities have positive effects on firm's performance. But, competitive intensity has no direct influence firm's performance. Finally, CEO competence directly influences firm's performance, but the interaction. of CEO competence with other variables is not significant.

• Journal of the Korean Institute of Intelligent Systems
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• v.26 no.6
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• pp.498-504
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• 2016

This study investigates the relationship between human resource capacity and financial and non-financial performance. We examine the previous studies on human resources and corporate performance, the performance factors of SMEs, financial performance and non-financial performance. Based on this research, model and research hypothesis were set up. According to study result, CEO's competency influences on both of non-financial and financial performances. The period of CEO's experience in one industry positively effects on filing number of intellectual properties(IPs). Firm's basic competency positively effects on non-financial performance but has meaningless impact on financial performance. The extent of education and experience of executive managers positively influences on filling number of IPs. The extent of education and experience of R&D personnel also positively effects on technology innovation output. Executive managers specialties may influence on long term performance but are identified that those have no influence on financial performance.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.18 no.1
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• pp.237-251
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• 2023

This study tried to understand the effect of internal resources, capabilities, and business model innovation of venture enterprises on industrial property performance, as based on previous studies that securing industrial property rights has a positive effect on the technology commercialization of venture companies. Venture company capabilities were classified into intrinsic elements of a company (company's research resources) and creative elements (commercialization capabilities) that implement them, and they were intended to show that they could lead to a company's potential competitiveness through innovation in business models. In order to verify this research purpose, an empirical analysis was conducted on 1,733 corporate companies among venture confirmation companies subject to the 2019 venture company precision survey. It was confirmed that the systematic research organization and commercialization capabilities of venture companies were significant (+) in industrial property performance. However, in the final research model that applied both the rules of the business model's innovation variable, commercialization capability and business model innovation were significant (-), and research organization × business model innovation showed significant results (+). This means that venture companies' excellent resources and capabilities can have a positive impact on industrial property performance individually, but when applying the level of innovation in the actual business model, they must interact with the business model. The results of this study are meaningful in that it is necessary to pursue business model innovation that secures clear differentiators compared to competitors as well as strengthening the company's internal resources and capabilities to secure industrial assets and innovation growth.

• 한국벤처창업학회:학술대회논문집
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• 2024.04a
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• pp.67-73
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• 2024

유니콘기업을 목표로 하고 있는 국내 스타트업들이 아직까지 국내 투자유치와 코스닥시장 IPO를 목표로 삼고 있고, 해외 판로개척, 해외투자 유치 및 M&A를 통한 글로벌 진출이 활성화 되어 있지 않기 때문에 현재까지의 제2벤처붐은 절반의 성공이라 볼 수 있다. 현 정부에서도 스타트업의 글로벌 진출을 중요한 정책 아젠다로 보고 있는 바, 중소벤처기업들의 글로벌 진출 및 사업화 성공 요인을 분석하기 위한 연구가 필요한 시점이라 할 수 있다. 본 논문은 중소벤처기업의 글로벌 경영성과에 미치는 요인들을 살펴보기 위해 국제경영이론 중, 글로벌진출 성공요인과 관련된 자원기반관점과 동적역량관점의 선행연구를 검토해보고, 기업의 혁신역량과 개방형 혁신활동이 기업의 글로벌 성과에 미치는 영향을 실증분석을 통해 살펴보고자 한다. 아직까지 스타트업 또는 벤처기업들을 대상으로 글로벌 진출 성공요인을 도출한 연구가 부족하다는 측면에서 본 연구는 기존 연구들과 차별성이 있음을 밝힌다.

• Knowledge Management Research
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• v.21 no.3
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• pp.123-140
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• 2020

In call centers where customers contact a firm's customer service without face-to-face interaction, customer service representatives (CSRs) determine its service competitiveness. In other words, a firm's service excellence relies on its CSRs. Drawing on the concept of agility from service and information technologies studies, this study conceptualizes customer response capability as a variable consisting of customer response expertise and customer response agility, and further verifies its effects on customer service performance. Moreover, this study examines whether a firm's digital and human knowledge resources are related to CSRs' customer response capability. To empirically test the proposed hypotheses, the partial least squares analysis is conducted with a total of 371 responses collected on CSRs from two insurance call centers. The findings indicate that a firm's digital and human knowledge resources enhance CSRs' customer response expertise and customer response agility, thereby increasing customer service performance. The results draw the conclusion that CSRs' customer response capability is a key antecedent of superior customer service.

• 한국벤처창업학회:학술대회논문집
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• 2019.04a
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• pp.167-170
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• 2019

최근에는 거의 모든 분야에서 ICT와 같은 기술기반 산업과의 융합을 통한 창업현상이 두드러지고 있어, 이들을 대상으로 한 연구는 개인 수준뿐만 아니라 팀 수준의 특성을 함께 살펴보는 것이 더 현실적인 상황을 반영하고 실무적인 시사점을 제공해 줄 것으로 판단된다. 팀창업일 경우 기업의 성과는 개인-팀 역량의 혼합 결과로 볼 수 있기 때문이다. 기존 선행연구에서는 창업기업의 성공과 실패를 가름하는 다양한 요인들을 제시해왔으나, 이러한 요인은 창업자의 개인적 특성, 보유하고 있는 자원 등에서 찾는 선행연구가 대부분이다. 관련 연구들을 종합하면 창업기업의 성장은 창업가 특성, 자원, 전략, 산업, 그리고 조직 구조 및 시스템의 함수로 정리된다. 그러나 창업팀에 대한 연구는 제한적이다. 이에 본 연구는 초기 창업기업의 성과에 영향을 미치는 핵심 요인으로 창업가의 특성인 창업역량(entrepreneurial competency)에 초점을 두고, 창업팀의 역량에 따라 어떠한 영향을 미치는 살펴본다. 개인의 특성에 집중해온 기존 연구에서 더 나아가 창업역량의 영향력을 창업가 개인 수준 및 팀 수준으로 구분하여 함께 살펴보고자 한다. 본 연구 결과를 통해 예비 창업가 및 초기 창업기업이 안정적인 사업화를 위해 팀구성을 어떻게 해야하는지 가이드라인을 제시할 수 있을 것으로 기대된다. 또한, 정부 지자체 민간 등에서 창업지원사업 운영 시 팀구성이 잘 된 창업기업을 선발하는 기준을 수립하기 위한 참고자료로 활용될 수 있을 것으로 기대된다.

• Journal of Service Research and Studies
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• v.6 no.4
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• pp.101-118
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• 2016

With regards to CSR, Proactive CSR has been less researched in small & medium enterprises(SMEs). This research examines empirically the relation between SME's organizational capabilities, proactive CSR and corporate performance as well as a mediating role of proactive CSR between capabilities and corporate performance. Using quantitative data collected from 485 SMEs in Korea, we find that all specified capabilities are positively related with adoption of proactive CSR by SMEs and that proactive CSR is, in turn, associated with an improvement in corporate performance. In addition, we also find a mediating role of proactive CSR on the relationship between organizational capabilities and performance. The study is likely to contribute to both SMEs CSR strategy and RBV research.

• The Journal of the Korea Contents Association
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• v.17 no.8
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• pp.274-289
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• 2017

Recently many companies are utilizing CSR as an important strategic means because of increasing concern about CSR from society and securing a sustainable competitive advantage. With this background, this study conducted an empirical investigation using a statistical tool based on survey data about a casual relationship between organizational capabilities, proactive CSR, reactive CSR and Business Performance from a RBV perspective. The result of this empirical study is as follows, First, SME's specified organizational capabilities have positive and significant effect on a proactive CSR. Second, the proactive CSR is positively related with business performance but reactive CSR is not like that. Third, SME's organizational capabilities do not have a positive and significant effect on business performance directly but have a indirect effect on business performance through proactive CSR which is a value creating activity. This research is likely to give some contribution to both SME's CSR study and resource based view (RBV) research.

• Proceedings of the Korea Technology Innovation Society Conference
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• 2017.11a
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• pp.915-940
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• 2017

본 연구는 산업조직이론과 자원기반관점을 통합하여 사업 다각화에 대한 산업환경요인과 기술역량의 결정요인들로 구성한 통합모형을 설계하고, 제안한 모형을 스마트공장 ICT융합기술(애플리케이션 및 플랫폼 분야) 특허 출원기업 272개사의 6개년(2010년~2015년) 특허 및 재무데이터를 이용하여 실증적으로 분석하였다. 고정효과 패널모형을 분석한 결과, 기업의 사업다각화 의사결정에 영향을 미치는 요인들 가운데 기술경쟁력은 사업다각화 수준을 높이는 긍정적 효과가 검증되었다. 추가적으로 2단계 최소자승 고정모형을 분석한 결과, 출원특허수 보다 특허의 기술융합수준이 기술경쟁력을 증대시키는 유의미한 긍정적 효과가 있음을 검증하였다. 본 연구 결과에 근거하여 기업의 ICT융합기술자원 및 역량을 바탕으로 한 사업 다각화 전략기획방향과 정부 R&D 정책과 관련하여 융합기술자원의 사업화 지원방안에 대한 시사점을 제공하고자 한다.

• Information Systems Review
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• v.20 no.2
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• pp.87-110
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• 2018

This study reviews previous studies about the effects of RFID capabilities on strategic supply chain competence and business performance in the Chinese context. This study introduces a new perspective that measures the degree to which RFID capability levels contribute to business performance. Such an assumption is based on the fact that companies build their own capabilities through RFID capabilities and that these capabilities provide a competitive advantage for enterprises. Data on all sorts of logistics, distribution, and manufacturing companies that introduced RFID system in China were collected for data analysis. This study analyzes the structural equation modeling using Smart-PLS 2.0 program. This study confirms that internal reliability, convergent validity, and discriminant validity are satisfied. The hypothesis test result on the relationship between RFID capacity and strategic supply chain competence and strategic supply chain competence and company results is partially adopted. This study aids in establishing a RFID system construction strategy to enhance supply chain competence by suggesting guidelines for the successful introduction of RFID system through identifying the causal relationship between RFID capacity and strategic supply chain competence. This study also suggests the influence of RFID competency on visibility, agility, flexibility, and collaborations.