• Korean Security Journal
• /
• no.42
• /
• pp.335-360
• /
• 2015

Police is an organization that provides service to the public. Police service is focusing on enforcing the law and solving the problem to improve the relationship between police and the public within the society. To accomplish their goal, police should build a better relationship with the public. In the current study, the researcher focused on factors of police service quality, community policing, fear of crime, police-citizen relationship, and the relationship among citizens. The current study used the interview methods for collecting data of 371 individuals from Seoul metro area and resulted that each factors had a causal relationship but police-citizen relationship and citizen-citizen relationship did not show the statistically significant results. Based on this study, the research provided critics and implications.

• Journal of Digital Convergence
• /
• v.12 no.4
• /
• pp.133-143
• /
• 2014

This paper investigate how transaction cost factors affect organizational performance both directly and indirectly, through cooperative relationship lasting factors and degree of relationship satisfaction. The results can be summarized as follows: First, asset uncertainty directly influenced financial and non-financial performance. Also asset specificity and opportunism did not influence financial and non financial performance directly. Second cooperative relationship lasting factors were connected with transaction cost factors direct variables on cooperative relationship lasting factors are asset specificity and uncertainty, but opportunism did not directly influence. Third, degree of relationship satisfaction were connected with transaction cost factors direct variables on degree of relationship satisfaction are asset specificity and opportunism, but uncertainty had not affected degree of relationship satisfaction. Fourth, cooperative relationship lasting factors and degree of relation satisfaction had affected financial performance and non financial performance. In summary, this study find that transaction cost factors had indirectly influenced organizational performance through mediated variables such as cooperative relationship lasting factors and degree of relationship satisfaction.

• The Journal of the Korea Contents Association
• /
• v.16 no.6
• /
• pp.726-738
• /
• 2016

This paper aims to examine structural relationship between the influence factors of customer loyalty, hypothesizing that m-CRM characteristics, market orientations, relationship quality and relationship length plays a crucial role in achieving customer loyalty in insurance companies. Total of 255 valid sample data were used to test study hypotheses. By using Structure Equation Modeling(SEM) method, the results show that m-CRM characteristics and customer orientation significantly influence to relationship quality except competitor orientation and all relationship quality are very significantly influence to customer loyalty being consisted of customer retention and word of mouth effect. In addition, the modulation effect of relationship length is confirmed about relationship between relationship quality and customer loyalty. A real situation we conducted our research may enable academics and practitioners to understand the antecedents and outcomes of m-CRM implementation in terms of market orientation.

• Journal of the Korea Convergence Society
• /
• v.10 no.7
• /
• pp.87-92
• /
• 2019

This study was to investigate the convergence relationship of self-esteem, empathy ability and interpersonal relationship ability of 351 dental hygiene students in Jeollabuk-do area. The data were analyzed using SPSS software program 22.0. In case of interpersonal relationship ability, there were significantly different means with health state(p=0.005) and major satisfaction(p=0.004). Self-esteem, empathy ability and interpersonal relationship ability was positive correlated(r=0.600, p<0.01). The factors influencing interpersonal relationship ability were self-esteem and empathy ability(p<0.001). The explanatory power of the study was 38.0%. It is necessary to develop a dental hygiene education program for improving self-esteem, empathy ability and interpersonal relationship ability.

• The Journal of the Korea Contents Association
• /
• v.21 no.1
• /
• pp.579-589
• /
• 2021

The study is to verify the mediating effect of self-compassion in the relationship between abandonment anxiety and relationship addiction. To this end, a questionnaire survey was conducted on 250 men and women in early adulthood, using the scales of abandonment anxiety, self-compassion, and relationship addiction, of which 237 were used for the final analysis. Descriptive statistics and correlation analysis were performed using the SPSS 21.0 program, and mediating effects were confirmed using the PROCESS macro. The results of the study are as follows. First, abandonment anxiety showed negative correlation with self-compassion, and positive correlation with relationship addiction. Self-compassion showed negative correlation with relationship addiction. Second, in the relationship between abandonment anxiety and relationship addiction, self-compassion showed a partial mediating effect. Through this study, the relationship between abandonment anxiety and relationship addiction and the effectiveness of self-compassion to manage it were confirmed. Based on the results of this study, the significance and limitations of this study and suggestions for subsequent studies were presented.

• Journal of Convergence for Information Technology
• /
• v.11 no.6
• /
• pp.99-106
• /
• 2021

This study examined whether relationship marketing activities affected relationship satisfaction and ultimately relationship continuity intention for 180 online store users. As a result of hypothesis test through path analysis, it was found that financial activities and structural activities such as delivery services in shopping malls had a positive effect on relationship satisfaction. In particular, it was found that the influence of structural activities was greater. This suggests that fast delivery or easy-to-search traffic is more meaningful to relationship satisfaction than economic benefits. At the significance level p<0.05, it was found that social activities did not have a significant effect on relationship satisfaction. Because it is not easy to develop social bonds between salespeople and customers at online stores, but the direction is considered positive. Therefore, if online stores can form social bonds with customers, this will have a positive effect on relationship satisfaction, but it is expected that this will become a factor that can differentiate them from competitors.

• Journal of the Korean Applied Science and Technology
• /
• v.40 no.4
• /
• pp.616-630
• /
• 2023

This study attempted to investigate the influence of relationship marketing on the quality of educational services and learners' relationship commitment, and the goals are to provide basic data needed to develop business management strategies and promote the growth of beauty education industry. For this, a questionnaire survey was performed against the students from beauty academies in Yeongnam region, and a total of 503 copies were used for final analysis. The study results found the followings: First, there were differences by each factor among relationship marketing, quality of educational services and learners' relationship commitment. Second, relationship marketing revealed a statistically significant effect on the quality of educational services. Third, relationship marketing showed a significant influence on learners' relationship commitment. Fourth, the quality of educational services showed a significant effect on learners' relationship commitment. It is anticipated that the study results would be available as basic data needed for beauty academies to develop business management strategies and promote the growth of beauty academy industry.

• Journal of the Korean Home Economics Association
• /
• v.48 no.3
• /
• pp.15-30
• /
• 2010

The objective of this study is to identify the relationship quality and relationship benefit, which has greater explanatory power in predicting fashion consumers' future loyalty. This study is particularly interested in the different explanatory power of each relationship quality with various relationship partners of fashion consumers. The participants were 507 female consumers over 20 years old and they responed questionnaire. The result showed that relationship quality types and relationship benefits having greater explanatory power in predicting consumers' loyal relationship intention varied with multi-loyal relations. Consumers' intention to be loyal to an apparel brand and apparel company was more explained by self attachment than by any other relationship quality types, whereas the intention to be loyal to specific department store was predicted by low involved relationship quality types such as habitual alternative and compensational bind. Trusted intimacy was the only relationship quality type that was significant in predicting consumers' intention to be loyal to salesperson in the future. Among relationship benefits, the influence of convenience benefit was significant in predicting consumers' future loyalty in most relations.

• Korean Journal of Culture and Social Issue
• /
• v.10 no.spc
• /
• pp.87-115
• /
• 2004

This paper examines the influence of interpersonal relationship on delinquent behavior among adolescents. The role that parent-child relationship, teacher-student relationship, and relationship with friends play on delinquent behavior is reviewed. Review of empirical studies reveal the following results. First, adolescents who perceive their parents as being hostile and rejecting are more likely to engage in delinquent behavior. Second, those adolescents with parents, who have low expectations and who are less likely pressure them to succeed academically, are more likely to engage in delinquent behavior. Third, adolescents who feel that they have been abandoned by their parents are more likely to engage in delinquent behavior. Fourth, those adolescents with low social support from parents and teachers and high social support from their friends are more likely to engage in delinquent behavior. Fifth, those students who feel hostility from their teachers, have negative relationship with teachers, and experience greater punishment are more likely to engage in delinquent behavior. The results indicate that punishment can have adverse effect on some adolescents, further damaging the teacher-student relationship. Punishment can further reinforce the existing negative cycle that can increase the likelihood of adolescents engaging in delinquent behavior. The results indicate that a lack of support from parents and teacher leads to low academic and self-regulatory efficacy, which leads to low academic performance, which can results in punishments that could further damage their relationship with their parents and teachers and bring them closer to their friends. Adolescents caught up in this negative cycle are more likely to engage in delinquent behavior. These results indicate the need to reform the relational, social, and cultural environment of adolescents who are engaged in delinquent behavior.

• The Journal of the Convergence on Culture Technology
• /
• v.9 no.1
• /
• pp.557-564
• /
• 2023

The purpose of this study was to examine the relationship between perceived stress, college life adjustment, and interpersonal relationship ability in nursing college students and investigate whether or not interpersonal relationship ability mediate the relationship between perceived stress and college life adjustment. Data were collected from 281 nursing students in B city and analyzed by t-test, ANOVA, Pearson correlation coefficient, multiple regression, and sobel test using SPSS/WIN 23.0. The degree of college life adjustment in nursing students was 3.38±0.58. There was negative correlation between college life adjustment and perceived stress(r=-.478, p<.001), positive correlation between college life adaptation and interpersonal relationship ability(r=.617, p<.001). The interpersonal relationship ability had partial mediating(β=.629, p<.001) effect between perceived stress and college life adjustment among nursing students. Therefore, in order to promote college life adjustment of nursing students, and decrease perceived stress, it is necessary to development education and program that to improve interpersonal relationship ability.