• 월간 기계설비
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• s.299
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• pp.70-81
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• 2015

경포호는 우리나라의 대표적인 자연호수이자 대관령과 더불어 강릉을 상징하는 대표적인 관광지이다. 거울같이 맑아서 '경호(鏡湖)'라고도 한 경포호수를 두고 송강 정철은 관동별곡에서 "이보다 갖춘 데 또 어디 있단 말인가"라고 할만큼 빼어난 경관을 자랑한다. 이처럼 자연경관이 뛰어난 경포 해수욕장 일원에 강원도에선 유일한 6성급 호텔에 준하는 '씨마크 호텔(경포대 현대호텔)'이 오는 6월 26일 그랜드 오픈을 한다. 현대중공업이 조성 중인 경포대 현대호텔은 강문동 옛 현대호텔 부지(5만$144m^2$)에 지상 15층, 지하 4층 규모로 150개의 객실과 컨벤션센터, 야외공연장, 수영장, 전시장, 한옥호텔 등을 갖추고 있다. 우리나라 호텔 중 가장 아름다운 해변경관을 갖췄다는 평가를 받고 있는 경포대 현대호텔은 세계적인 건축가로 꼽히는 리처드 마이어와 제임스 코너가 설계를 맡아 화제를 모았었다. 특히 리차드 마이어의 백색 건축물은 강릉 앞바다의 풍경과 어우러져 아름다운 절경을 만들어냈다고 평가받고 있다. 오는 2018년 평창에서 개최되는 동계올림픽이 열리면 약 30분 거리에 겨울바다를 조망할 수 있는 경포대 현대호텔의 대형 연회장에서 다양한 행사를 개최, 경포대를 전 세계에 알릴 수 있는 기회가 될 것이며 숙박난 해소 등 동계올림픽의 성공적인 개최에 이바지할 전망이다. 본지는 5월 30일 준공을 향해 막바지 작업에 심혈을 기울이고 있는 경포대 현대호텔 현장에서 현대건설 손정모 설비공구장과 무경설비(주)[대표 김원열] 유경열 소장을 만났다.

• The Safety technology
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• no.180
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• pp.20-21
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• 2012

천혜의 아름다움을 간직한 곳, 삼다도라고 불리는 곳. 바로 제주도에 대한 이야기이다. 이런 수식어에 걸맞게 제주도에는 볼거리가 다양해 국내는 물론 국외에서도 많은 관광객들이 찾고 있다. 특히 옛 탐라국으로부터 오늘날까지 형성된 셀 수 없이 많은 유적들과 제주도만의 독특한 문화는 이들을 불러 모으는 요인으로 꼽힌다. 이 가운데 백미는 단연 한라산이다. 한라산은 2007년 세계자연유산으로 등재될 만큼 그 가치를 인정받고 있다. 각양각색의 오름과 한라산에만 서식하고 있는 동 식물은 지구촌 모든 이들의 유산으로 자리매김했다. 이런 한라산을 온몸으로 느낄 수 있는 곳이 바로 '한화호텔앤드리조트 제주'다. 한라산 기슭 400~500m 높이에 위치한 이곳에서는 리조트 주변을 병풍처럼 둘러싸고 있는 오름을 한눈에 감상할 수 있다. 또한 제주 주변 바다의 아름다움과 도심의 야경까지도 볼 수 있다. 즉 한라산은 물론 제주도를 즐기기 위한 최고의 입지를 자랑하고 있는 것이다. 한화호텔앤드리조트 제주는이와같은 뛰어난 경치를 관광객들에게 제공하기 위해 25평형 기준으로 397개의 객실을 갖추고 있다. 또한 150여 명에 달하는 근로자 모두는 고객들이 편안한 휴식을 취할 수 있도록 매 순간 최선을 다하고 있다. 헌데 이런 서비스가 제공되기 위해서는 안전이 반드시 밑바탕에 깔려 있어야 한다. 이곳이 '친절, 청결, 안전의 생활화'를 경영방침으로 내세우고 있는 이유가 바로 여기에 있는 것이다. 안전을 토대로 고객만족을 실현하고 있는 한화호텔앤드리조트 제주를 찾아가봤다.

• Journal of the Korean Society for Aviation and Aeronautics
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• v.30 no.3
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• pp.65-75
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• 2022

This study tried to confirm whether the public's negative emotions such as fear and anxiety about corona virus infection caused by the spatial nature of the aircraft were alleviated due to factors of in-flight services focusing on hygiene and quarantine and further had a positive effect on the formation of Rapport between cabin crews and passengers. We also investigated the impact on passengers' perceptions such as Reliability and Safety which can be viewed as a new measure and standard of customer satisfaction in the Pandemic era through Rapport. A survey was conducted online in December 2021 for passengers with experience in boarding aircraft after the COVID-19 outbreak, and a total of 211 responses were used for analysis. As a result of the analysis of the data, it was confirmed that aircraft in-flight service had a positive (+) effect on Rapport, and Rapport between passengers and cabin crews had a positive (+) effect on passenger Reliability and Safety.

• Journal of Korean Society for Quality Management
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• v.46 no.4
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• pp.939-958
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• 2018

Purpose: The purpose of this study was to propose useful suggestions by analyzing causal effect relationship between quality of followership, perceived style of leadership, job satisfaction and team commitment in the aviation industry. Methods: For the analysis of this study, a survey was conducted on local flight attendant. A total of 364 surveys were collected and 336 effective samples were used for analysis. And the collected data were analyzed using Structural Equation Modeling. Results: The results of this study were as follows : First, In the relationship between quality of followership and perceived leadership styles, independent thinking has a positive effect on all six sub-factors of transformational and transactional leadership and active engagement has negative influence on all six sub-factors of transformational and transactional leadership. Inaddition As a result of total and direct and indirect effects, Idealized Influence of perceived leadership style indirectly influences between Quality of Followership and job satisfaction, Idealized Influence, Inspirational Motivation, Intellectual Stimulation, Individualized Consideration, Contingent Reward of perceived leadership style have been shown to have indirect effects on team Commitment Conclusion: Based on the characteristics of followers and the type of leadership, it is necessary to develop ways to develop job satisfaction and team commitment of airline crews. In addition, flight attendant act as leaders and followers of each other depending on their work characteristics. Therefore, it is necessary to understand the relationship between leadership and followership based on the results of this study.

• Journal of the Economic Geographical Society of Korea
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• v.14 no.1
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• pp.19-32
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• 2011

This study compares the results of two Importance-Performance Analyses (IPA) on the convention destination images in Korea by meeting and exhibition planners. Meeting and convention planners carefully evaluate convention destinations by considering meeting room facilities, hotel service quality, safety/security, air transportation access and hotel room availability as the most important attributes of a convention destination. On the other hand, night life, exhibition facilities, scenery/sightseeing opportunities, food and lodging costs and restaurant facilities are considered as the least important attributes of a convention destination. The study revealed that convention destination attributes ranking is dynamic and continuous evaluation should be done to determine the current perception of the meeting and exhibition planners. Meeting and exhibition planners' importance grid of the convention attributes is dynamic and changed with the environment and needs of their clientele. In this study it was noted that the ranking for some attributes has dramatically changed.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.15 no.12
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• pp.7204-7213
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• 2014

This study examined the impact on work life on health recognition and health behavior practices. The data was collected from 314 flight attendants from June to July 2014 in A airline. Questionnaires were used to measure the levels of health recognition, health behavior practice, Stress index, external image, and the impact on the work life. The data was analyzed using descriptive statistics, T-test, ANOVA, Pearson's correlation, structural equating model using the SPSS AMOS 18.0 program. The research showed that health care influences the external image and work life, and the health behavior practice influences the stress management. A survey of the various influencing factors of work life will be needed in terms of human resource management to provide quality service to customers, and health care programs for flight attendants in workplace will be needed.

• The Journal of the Korea Contents Association
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• v.7 no.10
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• pp.293-301
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• 2007

As hotel industry lately recognize that food and drink industry produces more profits than hotel rooms, multi-various and scientific management policies are required along with the management of profitability. Particularly, as hotel services have become more alike due to the development of technology and sharing information, opportunities for differentiation have decreased. In light of such circumstances, creating new customers and maintaining existing customers are very important to reinforce competitiveness. To have such a management of customers and to increase sales, promotional events are carried out in the department of food and drink. This study aims to conduct theoretical investigation of seasonal menu and Japanese restaurant menu in seasonal menu of Japanese restaurants that is a type of such promotional menu. The purposes of the study are to reorganize the concepts and to seek for methods of sales promotion and to suggest efficient management of Japanese restaurant seasonal menu by conducting empirical analysis on the effects of seasonal menu on customers and their intention to reorder.

• The Journal of the Korea Contents Association
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• v.13 no.10
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• pp.533-546
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• 2013

This study analyzed the contents of online hotel reviews of Benikea hotels. The results were as follows: First, the outstanding customer value were functional value, emotional value, price/value for money and epistemic value, conditional value are next. Social value was not found. Functional value was provoked by the functions of hotel room, room amenities, room view, room cleaness, restaurant service, and hotel staff friendliness as human services. Emotional value was the emotional response to the qualities of hotel's functions. Price/value for money was a perceived value of hotel user by the comparison of what to invest with what to receive. From the results, it can be proposed that hotel should maintain the basic qualities of core functions of hotel.

• Journal of Advanced Navigation Technology
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• v.22 no.4
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• pp.288-294
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• 2018

The entertainment system of the aircraft has changed its paradigm in the form of using passenger electronic devices instead of using a fixed monitor. This has simplified the on-board equipment while the risk of safety has increased with the electric charging of portable electronic devices. Unlike personal portable electronic devices that do not have a transmission function, the use of Wi-Fi enabled electronic devices(T-PED) is allowed and the battery is required to be charged in the cabin. In this study, we used the NASA Aviation Safety Reporting System to investigate the effects of changes in wireless environment and entertainment service. Based on this, we analyzed the risks of personal electronic devices by sharing event occurrence cases caused by in-flight electronic equipment or passenger portable electronic devices(especially smart phones) from the viewpoint of aircraft safety management. This analysis includes identification of potential hazards and risk assessment, and finally the strategies for risk mitigation for safe use of portable electronic devices are suggested.

• The Journal of the Korea Contents Association
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• v.14 no.1
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• pp.455-465
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• 2014

This study focuses on some institutional improvement for revitalization of change in building use of officetel to lifestyle lodging industry. First as analysis method, this study establishes a failure factor for change in building use of officetel to lifestyle lodging industry. Second, analyzes an urgent importance to improve it in aspect of a legal institution or management for revitalizing a change of building use of officetel to lifestyle lodging industry. As a result, a failure factor of change in building use from officetel to lifestyle lodging industry is deducted in 4 articles with 13 detailed index. As a result of AHP, 'existing contractor's 100% agreement condition' is the first place, 'commercial /semi-residential area in zoning' is the second place, 'relative cleanup zone' is the fourth place, 'late changes of building use by a complex licensing procedure' is the fifth place, 'operational risk of consignment' is the sixth place, 'deficiency in publicity of related institution' is the eighth place, 'lack of concept in lifestyle lodging industry of building code' is the ninth place, 'basic constructional condition such as parking lot sewage and fire protection system' is the tenth plce, 'installation of ventilation facility' is the eleventh place, 'installation of bathroom and shower room in each room' is the twelfth place, 'installation of kitchen facility' is the thirteenth place.