• 제목/요약/키워드: 'Perceived Ease of Use'

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스마트홈 제품 구매의도에 영향을 미치는 요인 분석 연구: 기술적 신뢰를 매개변수로 (A Study on Factors Influencing the Intention to Purchase Smart Home Products: Using Technological Trust as a Mediating Variable)

  • 조남재;이혜자;정은정;유기섭
    • Journal of Information Technology Applications and Management
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    • 제28권6호
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    • pp.23-43
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    • 2021
  • This research is a study on smart homes products, which interest and research are being conducted, because of the recent development of the Internet of Things. Consumer's Purchase intention was set as a dependent variable, and technological trust was used as a mediating variable. We used Technology Acceptance Model as background theory. Perceived ease of use, Perceived usefulness, Security, and Brand were set as independent variables. The results of this study are as follows. First, it was found that perceived ease of use, perceived usefulness, and security significantly affected technological trust that consumers feel. Second, technological trust also had a significant effect on purchase intention, and it was found that perceived ease of use, perceived usefulness, and product security, excluding brands, had an indirect mediating effect on consumers' purchase intention through technological trust. This study is meaningful in that by conducting user-centered research, and results that are partially contrasted with existing studies are derived from increasing the interest of factors we used.

공공기관 근무자의 스마트 모바일기기 사용과 업무성과의 관계에 관한 연구: TAM 모형을 활용한 업무성과와의 관계 검증을 중심으로 (A Study on the Relationship Between Smart Mobile Devices Use and Work Performances of Public Agencies: Focused on verification of the relationship between performances using TAM)

  • 임성진;한경석;정미라
    • 디지털콘텐츠학회 논문지
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    • 제18권7호
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    • pp.1465-1474
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    • 2017
  • 본 연구는 스마트 모바일 기기를 업무에 활용하는 공공기관 근로자 집단을 대상으로 사용자의 사용자요인과 수용요인이 업무성과에 미치는 영향을 검증하고, 스마트 모바일 기기 활용과 업무성과의 긍정적 관계를 확인함으로써 스마트 모바일 기기의 직무적합성을 향상하기 위한 전략적 제언을 하는 것을 목적으로 수행되었다. 연구결과, 스마트 모바일 기기의 수용자 혁신성은 인지된 유용성에 B=.296, p=.000, 사용용이성에 B=.326, P=.000의 영향을 미치고, 직무적합성은 인지된 유용성에 B=.261, p=.001의 영향을 미치고 있었으며, 인지된 유용성 및 인지된 사용용이성은 각각 B=.382, 488, p=.000으로, 업무성과를 긍정적으로 개선하고 있었다. 또한 이러한 관계를 인지된 유용성과 사용용이성이 매개하고 있음을 결론적으로 확인할 수 있었다.

N스크린 서비스 잠재적 수용자의 수용의도 영향요인 연구 (Determinants of Intention to Use toward N Screen Service for Potential User)

  • 오경수
    • 한국콘텐츠학회논문지
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    • 제12권9호
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    • pp.80-92
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    • 2012
  • 본 연구는 N스크린 서비스가 기존 서비스와 차별성을 가진 새로운 서비스라는 점에서 기술수용모델에 입각하여 N스크린 서비스 수용의도에 영향을 미치는 요인을 탐색하는 것이다. 이를 위해 온라인 서베이를 통해 435명의 N스크린 서비스 잠재적 수용자로부터 자료를 수집했다. 연구결과 자기효능감과 지각된 상호작용성은 지각된 사용용이성에 그리고 서비스 다양성, 지각된 상호작용성, 지각된 사용용이성은 지각된 유용성에 정적 영향을 미쳤다. 반면 사회적 영향은 지각된 유용성에 부적 영향을 미쳤다. 한편, 지각된 사용용이성과 지각된 유용성은 N스크린 서비스 수용의도에 긍정적 영향을 미치는 것으로 나타났다. 이런 점에서 N스크린 서비스 확산을 위해서는 시간과 장소에 관계없이 수용자 중심의 다양한 콘텐츠를 양방향으로 편리하게 이용할 수 있다는 인식을 갖게 하는 것이 필요하다.

개인 특성이 인터넷 쇼핑몰 사용의도에 미치는 영향 (Individual Characteristics Affecting User's Intention to Use Internet Shopping Mall)

  • 서창교;성석주
    • Asia pacific journal of information systems
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    • 제14권3호
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    • pp.1-22
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    • 2004
  • Technology acceptance model(TAM) has been widely used to predict the end-user's acceptance of a new IT/IS. We used TAM as a theoretical foundation to explain user's intention to use an Internet shopping mall. The theoretical model is tested with the questionnaires from 308 users of an Internet shopping mall. Results show that several individual characteristics such as Internet skills and self-efficacy have a significant impact on user's perception of usefulness and ease of use. Results also show that both perceived enjoyment and perceived usefulness of Internet shopping mall strongly predict intention to use the Internet shopping mall. However, perceived ease of use has no direct influence on intention to use the Internet shopping mall. Personal innovativeness and Internet skills also have a positive effect on perceived enjoyment. Therefore, Internet shopping mall managers have to consider intrinsic motivational factor(enjoyment) as well as extrinsic motivational factor(usefulness). In addition, individual characteristics should be emphasized to form the positive beliefs about using the Internet shopping mall.

확장된 기술수용모델에 따른 그룹웨어의 사용의도에 영향을 미치는 요인 (The Extended TAM(Technology Acceptance Model) and Groupware Usage Intention)

  • 함유근;이석준;안준모
    • Journal of Information Technology Applications and Management
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    • 제13권4호
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    • pp.89-107
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    • 2006
  • With the increased importance of groupware in organizations, groupware acceptance is regarded as an important outcome in the efforts of firms to leverage the potential of this information technology in their business activities and strategies. Despite significant investments in groupware, considerable diversity exists in how well firms have been able to implement groupware and leverage the business value of groupware. This study identifies important factors influencing user acceptance of groupware by extending TAM(Technology Acceptance Model) which includes perceived control, intrinsic motivation, and concentration as well as perceived ease of use and perceived usefulness from original TAM. The proposed model is tested in an organization among 104 employees using previous research measurements. According to the findings from the study, the usage intention of groupware can be explained by intrinsic motivation, perceived control, perceived ease of use, and Perceived usefulness. However, it fails to explain the effect of concentration on the intention.

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브랜드앱(Branded App)의 사용의도에 영향을 미치는 요인에 관한 연구 : 기술수용 모델(TAM)을 중심으로 (An Investigation of Factors Affecting Consumer Intention to Use Branded App : Focused on Technology Acceptance Model(TAM))

  • 장성현;이정기
    • 한국IT서비스학회지
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    • 제13권3호
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    • pp.51-76
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    • 2014
  • As the smart phone devices gain popularity, companies no longer consider mobile application marketing as an auxiliary marketing tactic. The branded mobile application (branded app) becomes an important part of marketing strategies. This study is an attempt to investigate antecedents of the use intention of the branded app from the perspective of TAM (Technology Acceptance Model). This study takes a macro perspective in explaining the adoption process by incorporating a set of new, yet promising additional variables into the TAM model such as flow experience, benefits, innovation inclination, and customization features. Data were collected by using a survey research. A total of 270 responses were collected. Questionnaires from 25 individuals were removed from the data set due to the insincere responses, leaving the final sample size of 245. Findings support all but one hypotheses of the study. Both perceived utilitarian benefits and customization features of the branded app were found to have positive influences on the perceived usefulness of the branded app. Also, the innovation inclination and perceived entertainment of branded app users showed positive influences on the perceived ease of use of branded app. In addition, it was shown that the perceived usefulness about the use of the branded app influenced positively the flow experience and the users' attitudes toward branded app. Also, the ease of use perceived by branded app users had positive influences on the perceived usefulness and the user's attitude toward branded app. However, the ease of use of branded app did not have a significant influence on the flow experience among users. Moreover, the flow experience from the use of branded app users influenced positively the user's attitude toward branded app. Finally, the users' attitudes toward branded app had positive influences on their intention to use the branded app. Implications for practitioners and academicians are provided.

스마트폰 기반 쇼핑몰에 대한 정보프라이버시 염려와 개인적 혁신성이 유용성과 사용편이성 및 만족에 미치는 영향 (Influences Information Privacy Concerns and Personal Innovation of Smartphone-based Shopping Mall on Usefulness, Ease-of-Use and Satisfaction)

  • 신미향
    • 디지털융복합연구
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    • 제12권8호
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    • pp.197-209
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    • 2014
  • 본 연구는 기술수용모형을 근거로 정보프라이버시 염려와 개인적 혁신성이 스마트폰 기반 쇼핑몰에 대한 인지된 유용성과 사용편이성 및 만족에 미치는 영향을 분석하였다. 스마트폰 기반 쇼핑몰에서 구매경험이 있는 사람들을 대상으로 설문조사를 실시했고, 구조방정식 모형분석 기법을 사용하여 가설검증을 했다. 연구결과는 첫째, 정보 프라이버시 염려는 스마트폰 기반 쇼핑몰에 대한 유용성에는 유의적인 부(-)의 영향을 주지만, 사용편이성에는 유의적인 영향이 없었다. 둘째, 개인적 혁신성은 스마트폰 기반 쇼핑몰의 유용성과 사용편이성에 유의적인 정(+)의 영향을 주었다. 셋째, 스마트폰 기반 쇼핑몰의 사용편이성은 유용성과 만족에 유의적인 정(+)의 영향을 주었다. 마지막으로 스마트폰 기반 쇼핑몰의 유용성은 만족에 유의적인 정(+)의 영향을 주는 것으로 나타났다. 이러한 연구결과는 스마트폰 기반 쇼핑몰의 수용에 있어서 정보프라이버시 염려와 개인적 혁신성의 중요성을 밝혔다.

지상파 UHD 방송에 대한 인지된 유용성과 용이성이 시청태도 및 의향에 미치는 영향에 관한 연구 - 확장된 기술수용모형(ETAM) 중심으로 - (A Study on the Viewing Attitude and Intention for Perceived Usefulness and Ease of use of Terrestrial UHD Broadcasting - Center for Extended Technology Acceptance Model(ETAM)-)

  • 전병종;김종무
    • 디지털융복합연구
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    • 제15권11호
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    • pp.413-424
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    • 2017
  • 본 연구는 지상파 UHD 방송에 대한 인지된 유용성과 용이성이 시청태도 및 의향에 얼마나 영향을 미치는 지 알아보기 위해 외생변인으로 혁신성, 상대적 이점, 몰입도, 접근성 및 친화성을 사용하였으며, 이를 위해 191명을 대상으로 설문조사를 실시하였다. 연구결과 인지된 유용성에 영향을 미치는 외생변인은 '친화성' '상대적 이점' '혁신성' 및 '몰입도' 이었으며, '접근성'은 유의미한 영향을 주지 못하는 요인으로 확인되었다. 또한 외생변인 중에서 '혁신성'이 UHD 방송에 대한 인지된 유용성에 가장 영향력이 있는 요인이었고, '상대적 이점', '몰입도' '친화성' 순으로 인지된 유용성에 영향을 주는 것으로 확인되었다. 특히, UHD 방송에 대한 인지된 용이성이 인지된 유용성에 영향을 미치는 중요한 요인이며, UHD 방송 시청태도와 시청의향에 영향을 미치는 것은 '인지된 유용성'이었고, '인지된 용이성'은 시청태도에 "시청태도"는 시청의향에 유의미한 영향을 주지 못하는 요인으로 확인되었다. 이러한 결과로 볼 때, UHD 방송에 대한 '인지된 유용성'은 UHD 방송 '시청태도'와 '시청의향'에 큰 영향을 주고 있음을 알 수 있다.

관광정보서비스, 결재서비스, 만족도, 재이용의도의 구조적 관계: 중국 시에청을 대상으로 (Structural Relationships among Tourism Information, Payment Service, Satisfaction, and Intention to Reuse: Focused on the Ctrip APP in China)

  • 이옌링;김영국
    • 아태비즈니스연구
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    • 제9권2호
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    • pp.123-136
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    • 2018
  • The purpose of this study is to investigate the effects of six factors (accuracy, perceived usefulness, perceived ease of use, security, instant accessibility, and ease of use) on re-use intention; and then to help to establish future marketing strategy. In order to achieve the study's objectives, this study conducted an online questionnaire on the Internet, Wenjuanxing. The total of 270 copies through APP-Wechat (Wicket), and 245 were used for analysis. For statistical processing, SPSS22.0 is used to analyze the influence relationship amongst factors for mobile tourism information service, a variety of analysis, such as factor analysis, reliability analysis, mass regression analysis, simple regression analysis were employed. The results of this study are summarized as follows. As a result of analyzing the factors affecting the satisfaction of consumers using chinese Ctrip mobile app, the perceived usefulness and perceived ease of use of mobile tourism information service attributes have a significant effect on user satisfaction. The accuracy of mobile information service were found to have no significant effect on satisfaction. The security, immediacy of access, and usability of the payment service of mobile APP were found to have a significant effect on satisfaction. And customer satisfaction has a significant effect on re-use intention.

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Effects of Positive Characteristics of SNS on Use Satisfaction and Using Reluctant Intention: A Path Model for the Role of Trust and Value

  • Yang, Hoe-Chang;Kim, Hwa-Kyung
    • 융합경영연구
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    • 제5권3호
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    • pp.21-29
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    • 2017
  • This study was conducted to examine the effects of interactivity, entertainment and ease of use, which are positive characteristics of SNS, on SNS using satisfaction and using reluctant intention and the roles of perceived values and trust among users in the relationships among these variables, in order to find a clue to contribution to positive use and development of SNS. For this study, a survey was performed targeting normal people in Seoul and the metropolitan area and a total of 224 effective questionnaires were acquired. Then frequency analysis, descriptive statistic analysis, correlation analysis and structural equation path analysis were carried out. As a result of analysis, interactivity and ease of use increased SNS using satisfaction and decreased using reluctant intention via trust and users' perceived values respectively. The result of analyzing the modification model showed that interactivity and entertainment directly increased SNS using satisfaction. These findings imply that SNS providers fully need to reflect the needs of consumers for interactivity, entertainment and ease of use for improving consumers' perceived values and trust. It is also concluded that consumers can enjoy positive SNS activities by increasing trust with SNS users through a positive understanding of interactivity and participation.