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지상파 UHD 방송에 대한 인지된 유용성과 용이성이 시청태도 및 의향에 미치는 영향에 관한 연구 - 확장된 기술수용모형(ETAM) 중심으로 -

A Study on the Viewing Attitude and Intention for Perceived Usefulness and Ease of use of Terrestrial UHD Broadcasting - Center for Extended Technology Acceptance Model(ETAM)-

  • 전병종 (단국대학교 커뮤니케이션학과) ;
  • 김종무 (단국대학교 커뮤니케이션학부)
  • 투고 : 2017.09.13
  • 심사 : 2017.11.20
  • 발행 : 2017.11.28

초록

본 연구는 지상파 UHD 방송에 대한 인지된 유용성과 용이성이 시청태도 및 의향에 얼마나 영향을 미치는 지 알아보기 위해 외생변인으로 혁신성, 상대적 이점, 몰입도, 접근성 및 친화성을 사용하였으며, 이를 위해 191명을 대상으로 설문조사를 실시하였다. 연구결과 인지된 유용성에 영향을 미치는 외생변인은 '친화성' '상대적 이점' '혁신성' 및 '몰입도' 이었으며, '접근성'은 유의미한 영향을 주지 못하는 요인으로 확인되었다. 또한 외생변인 중에서 '혁신성'이 UHD 방송에 대한 인지된 유용성에 가장 영향력이 있는 요인이었고, '상대적 이점', '몰입도' '친화성' 순으로 인지된 유용성에 영향을 주는 것으로 확인되었다. 특히, UHD 방송에 대한 인지된 용이성이 인지된 유용성에 영향을 미치는 중요한 요인이며, UHD 방송 시청태도와 시청의향에 영향을 미치는 것은 '인지된 유용성'이었고, '인지된 용이성'은 시청태도에 "시청태도"는 시청의향에 유의미한 영향을 주지 못하는 요인으로 확인되었다. 이러한 결과로 볼 때, UHD 방송에 대한 '인지된 유용성'은 UHD 방송 '시청태도'와 '시청의향'에 큰 영향을 주고 있음을 알 수 있다.

This research was conducted to find out about the effects of a perceived usefulness and a perceived ease of use on the viewer's attitude and their intention to use of the Terrestrial UHD Broadcasting. The survey was conducted with 191 respondents while innovativeness, relative advantage, active engagement, accessibility and affinity were considered as the external variables for this research. As the result shows, the external variables that affect the perceived usefulness are affinity, relative advantage, and innovativeness. However, it was confirmed that the accessibility has no major effect on the perceived usefulness. Among the external variables, the innovativeness has the highest level of effectiveness on the perceived usefulness of UHD broadcasting. Relative advantage, active engagement, and affinity were followed in orderly fashion. Especially, the perceived ease of use on UHD broadcasting has a major effect on the perceived usefulness. Also, the perceived usefulness affects the viewers' attitude and their intention to use. And the research verified that there is no correlation between the perceived ease of use vs. attitude and between attitude vs. intention to use. Therefore, we can safely say that the perceived usefulness of UHD broadcasting has main effects on viewers' attitude and their intention to use of UHD broadcasting.

키워드

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