Journal of Digital Contents Society (디지털콘텐츠학회 논문지)

Digital Contents Society (한국디지털콘텐츠학회)
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A Study on the Relationship Between Smart Mobile Devices Use and Work Performances of Public Agencies: Focused on verification of the relationship between performances using TAM

공공기관 근무자의 스마트 모바일기기 사용과 업무성과의 관계에 관한 연구: TAM 모형을 활용한 업무성과와의 관계 검증을 중심으로

  • Lim, Sung-Jin (School of Business Administration, Soongsil University) ;
  • Han, Kyeong-Seok (School of Business Administration, Soongsil University) ;
  • Jung, Mi-Ra (School of Business Administration, Soongsil University)
  • Received : 2017.11.10
  • Accepted : 2017.11.25
  • Published : 2017.11.30
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Abstract

The study analyzed how the user uses the smart mobile device to assess the effects of the user's acceptance factor and user-factors affecting the work performance of Public Agencies. And Prove that leveraging smart devices can improve your business performance, It was aimed at making strategic recommendations to improve the suitability of smart mobile devices and Tasks. Smart mobile devices User Innovation has affected Usefulness, such as B=.296. p.000, it also affected Perceived Ease-of-Use, such as B=.326, p.000. job fitness has affected Perceived Ease-of-Use, such as B=.261, p.001. Usefulness and Ease-of-Use had a positive affect on work performance. Each of affect on much of B=.382 and B=.488(p.000). At the conclusion, it has been validated that the effects of smart mobile devices user Innovation and job fitness on work performances are mediated by perceived usability and perceived ease of use of the smart mobile device.

본 연구는 스마트 모바일 기기를 업무에 활용하는 공공기관 근로자 집단을 대상으로 사용자의 사용자요인과 수용요인이 업무성과에 미치는 영향을 검증하고, 스마트 모바일 기기 활용과 업무성과의 긍정적 관계를 확인함으로써 스마트 모바일 기기의 직무적합성을 향상하기 위한 전략적 제언을 하는 것을 목적으로 수행되었다. 연구결과, 스마트 모바일 기기의 수용자 혁신성은 인지된 유용성에 B=.296, p=.000, 사용용이성에 B=.326, P=.000의 영향을 미치고, 직무적합성은 인지된 유용성에 B=.261, p=.001의 영향을 미치고 있었으며, 인지된 유용성 및 인지된 사용용이성은 각각 B=.382, 488, p=.000으로, 업무성과를 긍정적으로 개선하고 있었다. 또한 이러한 관계를 인지된 유용성과 사용용이성이 매개하고 있음을 결론적으로 확인할 수 있었다.

Keywords

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