• The Journal of Asian Finance, Economics and Business
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• 제8권11호
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• pp.67-77
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• 2021

The aim of this study is to investigate the role of employee engagement as a mediator between the High-Performance Work System and the Service-Oriented Organizational Citizenship Behavior (Service-Oriented OCB). Furthermore, work-life balance as a moderator, the impact Service-Oriented OCB on customer satisfaction will be investigated. This study employs a quantitative methodology for which questionnaires were distributed to sixty restaurants in Karachi, and a sample of 418 responses was collected for structural equation modeling analysis. Smart PLS software was used to analyze the structure model. The results show that HPWS has a positive impact on Service-Oriented OCB. It is assumed that the role of work engagement as a mediator between HPWS and Service-Oriented OCB is significant. This study found that Service-Oriented OCB has a positive impact on customer satisfaction. Work-life balance was also found to have a moderating influence. The findings confirmed the black box mechanism and the HPWS procedures in restaurants. This study suggests implementing effective HPWS practices to influence employees' work engagement, which leads to Service-Oriented OCB and employees being able to optimize their performance to influence customer satisfaction. The study contributes to the existing body of knowledge in human resource management.

• 가족자원경영과 정책
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• 제23권2호
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• pp.41-59
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• 2019

The purpose of this study was to explore a typology of time use and analyze differences in life satisfaction according to the types of time use in the rural elderly. The research subjects were 1,000 people aged 65 years and over living in the rural areas of Korea. The data were collected through structured questionnaires and a time-use diary. The statistical methods used in the analysis included calculation of the mean and the standard deviation, ANOVA, Duncan's multiple range test, cluster analysis, and multiple regression analysis. The time use practices of the rural elderly were classified into three types: work-leisure balance, work-oriented, and leisure-oriented type. Life satisfaction of the rural elderly differed according to the type of time use. The work-oriented types showed the highest scores of life satisfaction, and leisure-oriented types showed the lowest.

• 대한가정학회지
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• 제46권1호
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• pp.103-116
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• 2008

The purpose of this study was to empirically describe the everyday life of middle-aged adults in terms of their time-use activities. From the original '2004 Time dairy' Data, developed by the Korean National Statistical Office (KNOS), 17,684 respondents aged between 35-59 were selected. In order to categorize their activity patterns, work/labour, domestic labour, and spare leisure time were classified according to the action classification system. As a result, four dominant types were found: namely work-leisure, work-oriented, family-oriented, and leisure-oriented activities. Results of multinomial logistic analysis revealed that gender, age, socioeconomic status, job characteristic, and family structure were the major determinants on time-use. Compared with work-leisure, young middle aged women holding a part-time job with less income tended to be involved in a family-centered time use. Dual earners with lower SES status were likely to have work-oriented time schedules. Older men with relatively lower income were more likely to be involved in leisure-oriented activities rather than work-leisure activities. Multitasking behavior was a significant variable in explaining the four different types of time-use. Work-oriented group showed the highest level of time pressure as well as fatigue. Group differences in these measures, however, was not as large as expected.

• 지식경영연구
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• 제16권2호
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• pp.139-172
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• 2015

Employee's agility is becoming a primary factor of improving individual work performance. Employee's agility refers to responsiveness or behavior of employees in the context of work environment change. The purpose of this study is to examine the relationship between employee's agility and work performance in the perspective of agility's influence factors(absorptive capacity, IT resource use, readiness to change) and knowledge-oriented leadership, A survey was conducted for gathering data (a total of 262 employees from 35 industrial organizations) to test the relationships. The results of analysis show that employee's agility is a driving force leading to individual work performance, that employee's absorptive capacity, IT resource use, readiness to change, and knowledge-oriented leadership are the significant influential factors of employee's agility, and that knowledge-oriented leadership strengthens the link between employee's absorptive capacity and agility. For theoretical and practical contributions, the research presents the grounds for arguments that employee's agility is employee's dynamic capability for individual work performance under work environment change, and that organizations trying to improve employee's agility need to explore employee's behavioral attitudes under individual, leader, and organizational dimensions. Limitations arisen in the course of the research and suggestions for future research directions are also discussed.

• 한국콘텐츠학회논문지
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• 제14권10호
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• pp.403-415
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• 2014

연구는 서울시내 소재의 사이버대학교 사회복지전공자들을 대상으로 학습참여동기 유형의 수준과 학습참여동기가 학업만족도에 어떠한 영향을 미치는지를 살펴보기 위해 수행되어졌다. 본 연구는 총 196명의 자료를 실증적으로 분석함으로써, 사이버대학교 사회복지전공자들의 학업만족도를 향상시키는 방안에 대한 시사점을 제시하고자 하였다. 주요한 결과는 다음과 같다. 첫째, 학습참여동기의 수준은 목적지향동기, 학습지향동기, 활동지향동기의 순으로 높게 나타났다. 둘째, 학습참여동기가 학업만족도에 미치는 영향을 살펴본 결과, 연령, 그리고 세 가지 유형의 학습참여동기가 모두 학업만족도에 영향을 미치고 있었다. 그리고 설명력의 크기는 목적지향동기, 학습지향동기, 활동지향동기의 순이었다. 이러한 결과를 바탕으로 다음과 같은 제언을 하였다. 첫째, 사이버대학교 사회복지전공 성인학습자들은 목적지향동기를 충족시킬 수 있는 교과과정의 충실을 포함한 교육환경개선 방안에 대한 노력이 필요하다. 둘째, 비교적 학업만족도 수준이 낮게 나타날 수 있는 젊은 연령층 학생의 학업욕구의 파악과 반영이 필요하다. 셋째, 배움과 자격증, 학위 등의 동기 외에 사회복지전공자들의 이타적인 성향을 반영한 활동지향적 동기를 충족시킬 수 있는 방안 등의 모색이 필요하다.

• 간호행정학회지
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• 제15권4호
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• pp.506-514
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• 2009

Purpose: Nowadays nursing is facing a constantly increasing shortage of employees. While there are many causes for the present nursing shortage, a major contributing factor is the revolution in fundamental values what we expect in life. An understanding of the change can assist in identifying interventions that can be used to address this crisis in healthcare. The purpose of this study is to identify the features they look for in work and the underlying factors of the work values domain. Methods: Using Q methodology, 37 nurses rated 34 selected Q-statements on a scale of 1-9. The collected data were analyzed using pc-QUNAL software. Results: The results showed that work values, which nurses indicate as most important through working, were perceived as 4 factors; 'compensation oriented', 'security oriented', 'professional role oriented' and 'freedom oriented' work value. Conclusion: Providing for these findings will result in greater job satisfaction among nurses, better nurse retention and enhanced patient care within a supportive and harmonious organization.

• 인터넷정보학회논문지
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• 제21권1호
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• pp.57-70
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• 2020

본 연구는 Q-sort 방법론을 통해 직무행복에 관한 SW 인력의 주관적 인식을 조사하였다. 63 명의 응답자들을 분석하여 매우 차별화된 특성을 가진 4 개의 직무행복 유형들이 도출되어 '안정추구 직장생활형', '도전적 자기주도 기술지향형', '현실적 전문가추구형', '순수 기술지향 업무몰입형'으로 명명되었다. '도전적 자기주도 기술지향형'과 '순수 기술지향 업무몰입형' 유형은 최신 ICT 에 흥미를 가지고 전문성으로 인정을 받으며 자아실현 하는 것을 직무행복이라 생각한다. 반면 '안정추구 직장생활형'과 '현실적 전문가추구형'은 직무행복에서 급여와 복지혜택, 승진 등이 더 중요하며 기술자 경력경로로 성장하는 것에는 큰 관심이 없었다. 오늘날은 우수한 SW 개발인력이 경쟁력의 핵심이다. 국가와 기업은 국내 ICT 인력들의 직무행복 추구 성향과 특성에 대해 정확하게 이해함으로써 행복 증진방안을 현실감 있게 마련하여야 한다. 우리나라는 제 4유형과 같은 '순수 기술지향 업무몰입형'인력들이 부족한 만큼 SW 개발자들이 기술전문가로서 자부심과 긍지를 가지고 창의성을 발휘하며 고품질의 산출물을 생산할 수 있도록 행복한 직무 생태계를 조성해주어 4차 산업혁명 시대의 경쟁력을 확보하여야 한다.

• 지식경영연구
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• 제23권1호
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• pp.165-185
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• 2022

이 연구의 목적은 원격근무 환경에서 조직구성원의 업무수행에 있어 긍정적인 영향과 부정적인 영향을 미친 상사의 리더십 행동 및 원격근무 시 기대되는 상사의 역량을 구명하는데 있다. 이를 위해 경력 1년 이상의 19명 사무직 종사자를 대상으로 중요사건기술법(CIT)을 활용하여 인터뷰를 실시, 분석하였다. 이 연구의 결과는 다음과 같다. 첫째, 원격근무 시 조직구성원의 업무수행에 긍정적인 영향을 미치는 상사의 리더십 행동은 10개의 행동특성으로 분석되었고 관계중심적 행동, 과업중심적 행동, 변화중심적 행동 순으로 언급빈도수가 높았다. 둘째, 원격근무 시 조직구성원의 업무수행에 부정적인 영향을 미치는 상사의 리더십 행동은 9개의 행동특성으로 분석되었고 관계중심적 행동, 과업중심적 행동, 변화중심적 행동 순으로 언급빈도수가 높았다. 셋째, 원격근무 시 상사에게 기대되는 역량은 13가지로 분류하였다. 이를 바탕으로 결론을 도출하고 후속 연구를 위한 제언을 하였다.

• 한국간호교육학회지
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• 제25권4호
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• pp.424-435
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• 2019

Purpose: The purpose of this study was to investigate the relationship among nursing organizational culture, work performance, and workplace bullying of nurses, and to identify the factors that affect workplace bullying. Methods: The design of this study was descriptive research, and the data were collected from October 26 to November 5, 2018. The research participants were 210 nurses in six general hospitals in G province. The data were analyzed by descriptive statistics, a t-test, one-way ANOVA, Scheff? post-hoc test, Pearson's correlation coefficient, and a stepwise multiple regression using SPSS 22.0. Results: The workplace bullying type showed negative correlations with innovation-oriented culture, relation-oriented culture, and work performance. The workplace bullying consequence showed negative correlations with the innovation-oriented culture, relation-oriented culture, and work performance, and showed positive correlations with the workplace bullying type. The factors influencing the results of the workplace bullying consequence were workplace bullying type followed by relation-oriented culture, and unmarried status. Conclusion: Workplace bullying among nurses was related to the nursing organizational culture and work performance. Therefore, in order to reduce the turnover rate of nurses and to help them adapt well to the nursing organizational culture, a bullying prevention and intervention program is necessary.

• 가족자원경영과 정책
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• 제23권1호
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• pp.115-128
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• 2019

The purpose of this study was to explore factors influencing on work values of female college students focusing on parental effect to enhance their participation in labor market. The respondents were asked to answer a questionnaire, and the collected 400 data were analyzed using SPSS 23.0. The results showed that the students and their parents had more leisure-oriented and extrinsic work values than labor-oriented and intrinsic work values. The labor-oriented and intrinsic work values appeared to be high in the group with experience of part time jobs, with high educated father or with middle household income. The influencing factors on college students' work values were parental work values, gender consciousness, self-efficacy and major. The results from this study suggest that parents of college students should be educated to change their work values.