• 한국지능시스템학회논문지
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• 제25권6호
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• pp.607-614
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• 2015

본 논문은 항공기 정비사의 핵심역량 16개에 대하여 정비능력향상을 목적으로 FSM을 이용하여 구조분석을 실시하여 최상층 3개, 중간층 3개, 하위층 10개로 분류되는 계층별 구조를 핵심역량간의 연결상태와 중요도를 파악하였다. 또한 항공기 정비사의 핵심역량은 업무를 통해서 정비품질 및 생산성이 향상될 수 있다는 관점에서 핵심역량과 업무를 퍼지관계를 이용하여 100명의 항공기 정비사의 설문을 통하여 퍼지관계행렬을 구하여 업무를 평가하는 기준으로 사용하고자 하였다. 본 논문에서는 모델링데이터 100개와 체킹데이터 67개를 사용하여 모델의 유효성을 보였다.

• 한국안전학회지
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• 제34권6호
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• pp.76-87
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• 2019

This study was conducted to check the cabin crew's safety perception in relation to the airline's safety climate and cabin crew's safety action and to verify that the safety perception's mediation effects. The results of the study confirmed that all three factors of the safety climate have a significant impact on safety perception, and among them, safety practice is the most significant. Accordingly, Airlines need to establish a community that enables real-time information exchange for air accidents so that the cabin crew can present real-time examples of safety-related accidents. In addition, it will be necessary to work with external safety agencies to form an active attitude for the establishment of safety procedures in order to prevent recurrence of safety problems while considering the causes of such incidents internally in the event of an airline safety accident. In addition, it was confirmed that safety training was the most significant factor to safety action, among which all three elements of the safety climate had a significant effect on safety action. Therefore, airlines need to expand practical training on aircraft to full-scale safety training to build an immediate resolution for cabin crews in the event of an air accident. In addition, safety training should be established to encourage collaboration among aviation safety-related personnel to participate in safety training together to address aviation safety from a diverse point of view. Safety perception was has a significant effect on safe action. Therefore, airlines should reinforce the airline's safety management system by checking the status of the cabin crew's safety perception extending the level of punishment to the scope of retirement or disqualification to establish a firm awareness of safety. Finally, the safety perception has demonstrated partial mediation effects in relation to the safety climate and safety action. Therefore, the airline needs to improve the duties of the cabin crew that interferes with cabin safety duties. In addition, airlines should utilize advertisements emphasizing that safety is first.

• 한국의류산업학회지
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• 제22권6호
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• pp.844-852
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• 2020

This study is to understand the preferences of pilots, flight engineers and crew who work in the same aircraft but are exposed to different working environments and perform different mission operations in order to develop an ergonomic flight jacket. Based on a preliminary investigation, a survey of 107 pilots and 36 flight engineers and crew was conducted. The results are as follows; Pilots can control the temperature inside the cockpit, so they are less exposed to the cold when working, while flight engineers and crew are exposed to the cold more because they have many external tasks. The reason for the problem of the current flight jacket was a difference in ranking between two groups, but the highest ranking was poor dimensional suitability due to the habit of wearing layers of clothing. As a result of preferred design, there were significant differences between groups in the item of overall style. Pilots preferred a bomber jacket style(P:68.2%, E&C:44.4%), on the other hand, flight engineers and crew preferred a field jacket style(P:26.2%, E&C:55.6%)(p<.01). They preferred a stand collar(P:71.0%, E&C:86.1%), a fastener slider for a front fastening(P:62.6%, E&C:61.1%), fastener tape cuffs(P:54.2%, E&C:47.2%), a jacket with a softshell(P:86.9%, E&C:83.3%), fleece as softshell material(P:88.8%, E&C:69.4%), and fastener sliders as a attaching method(P:69.2%, E&C:61.1%). A hem fastening will be selected differently according to the overall style of outshell. Additionally, they preferred more than 5ea pockets(P:51.4%, E&C:44.4%), fastener sliders as pocket's fastenings(P:48.6%, E&C:61.1%), armpit ventilations(P:62.9%, E&C:58.5%). The results of above will be considered to design an ergonomic flight jacket.

• 융합정보논문지
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• 제10권11호
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• pp.156-167
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• 2020

본 연구에서는 마인드셋의 긍정적 역할과 객실승무원 스트레스 관리의 필요성을 인식하여 마인드셋이 스트레스, 직무성과에 미치는 영향관계을 분석하고자 하였다. 분석을 위해 K 항공사에 재직 중인 객실승무원을 대상으로 설문을 실시하였으며, 총 266부를 최종분석에 사용하였다. 연구의 가설을 검증하기 위해 설문을 바탕으로 빈도분석, 탐색적 요인분석, 신뢰도 분석, 확인적 요인분석, 측정모형분석, 측정모형의 타당도 검증, 구조방정식 모형분석을 하였다. 분석결과는 다음과 같다. 첫째, 마인드셋은 객실승무원의 스트레스 하위요인인 역할 스트레스, 보상 스트레스, 관계스트레스에 모두 부(-)의 영향을 미치는 것을 확인하였다. 둘째, 객실승무원의 스트레스가 직무성과에 미치는 영향을 살펴본 결과 보상 스트레스는 직무성과에 부(-)의 영향을 미치는 것으로 나타났다. 반면에 관계 스트레스는 직무성과에 긍정적인 영향관계를 확인하였으며, 역할 스트레스와의 관계에서는 유의미한 결과를 갖지 못하였다. 셋째, 마인드셋은 직무성과에 유의미한 긍정적 영향관계를 나타냈다. 이러한 연구결과는 마인드셋의 긍정적인 효과를 확인하고 조직성과에 기여함을 나타내는 결과이다. 또한, 항공사 객실승무원의 마인드셋 변화를 위한 프로그램을 마련하고 실전 업무에서 적용될 수 있도록 해야 할 것이다.

• 대한토목학회논문집
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• 제42권5호
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• pp.729-740
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• 2022

본 연구는 야간 근무 도시철도승무원을 대상으로 직무스트레스와 수면장애가 낮 시간대 졸음에 미치는 영향을 분석하였다. 분석결과 낮 시간대 졸음 지수는 타 근무시간대 보다 높게 측정되어 졸음 정도가 심한 것으로 나타났다. 이후 일반적으로 수면장애 및 스트레스 완화에 도움이 된다고 알려진 아로마에센셜 오일을 야간근무 근무자들에게 처치하여 스트레스와 자율신경계에 미치는 효과를 검증하였다. 아로마테라피를 처치 받은 실험군은 아무것도 처치하지 않은 대조군과 비교하여 스트레스의 감소, 자율신경계의 전체 활성도가 개선되는 것으로 나타났다. 본 연구는 도시철도승무원의 야간근무가 스트레스 증가와 자율신경계에 부정적으로 영향을 미치며, 이를 완화하기 위하여 아로마테라피 처치가 좋은 대안이 될 수 있음을 입증하였다. 본 연구를 통하여 야간 근무자들의 스트레스를 완화시켜 잠재적인 안전사고 예방에도 도움이 될 것으로 기대된다.

• 수산해양교육연구
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• 제3권1호
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• pp.44-49
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• 1991

The IMO has made constant efforts for global safety control of fishing vessels operation. As the result varieties of documents, for example, the international conventions, the resolutions, the recommendations and codes were adopted by the Organization. And the Organization contributed to preparing the international standards of marine safety by persuading the member countries to ratify and enforce the documents. The author inspected the content of IMO's activities and recent movement to ensure the safety of fishing vessels and their crew, and obtained the following results in connection with domestic regime. The first is the future prospect and countermeasure against revision and effectuation of "The Torremolinos International Convention for the Safety of Fishing Vessels, 1977". The Authority of Korean Government should make preparations to receive into national legislation as a performance of liability of a party country to the Convention. Secondly, the current domestic legal system has not any serious issues on the education and training for the fishing vessels crew. It is merely necessary to establish and operate the training course for the low grade marine officers.

• 융합경영연구
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• 제9권2호
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• pp.21-31
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• 2021

Purpose: This study aims to provide marketing implications for training and face-to-face service employee communication by analyzing how communication by Korean crews at foreign airlines affects passengers' perception and how this perception relates to airline service quality and customer satisfaction. Research design, data: The collection of questionnaires for the demonstration in this study has collected 300 questionnaires for about a month for Korean passengers who are aware of the presence of Korean crew on board aircraft. Results: The study analyzed the relationship between the communication ability, customer satisfaction, and reuse intention of foreign airlines. An empirical analysis of the relationship between quality of airline service, customer satisfaction, and intention of re-use can suggest the following implications based on the language and non-verbal communication capabilities of the Korean crew working for foreign airlines. Conclusions: We studied the impact of communication between Korean crews working for foreign airlines on the quality of airline service, customer satisfaction and reuse intention. The Korean crew should also work for overseas airlines and consider communication as important and expand their overall foreign language education and communication skills to have a positive impact on not only Korean passengers but also their own citizens.

• 품질경영학회지
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• 제47권4호
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• pp.861-873
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• 2019

Purpose: The purpose of this study is to investigate the effects of organizational culture, personality Traits, work addiction and workplace family conflict on the life satisfaction of Korean Air crew. Methods: The collected data through the survey were analyzed using structure equation model analysis The sample used for the empirical analysis is a total of 578 questionnaires. Results: Empirical analysis summarized next. Organizational culture and personality characteristics have some effects on work poisoning. However, the compulsion of work driven does not affect work-family conflict, Family-Work Conflict does not affect Life Satisfaction. Conclusion: This paper has a contribution in that it extends the range of the academic research concerning Workaholic. Also this paper provides implications on effective human resource management method suitable for airline industry.

• Journal of Construction Engineering and Project Management
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• 제5권1호
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• pp.40-46
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• 2015

This study presents the results of our analysis and recommendations for process and productivity improvements. The project studied consists of a 5-story research building, with a structure of steel frames supporting concrete slabs. The observations focused on the analysis of the overall erection and framing process. The methods used for the analysis consisted in intensive visits on site, where construction processes were observed in term of resources, activities, durations, materials' handling procedures, and technology used. Back to the office, authors used the information captured to model the different trades' activities, using work sampling and 5-minute rating technique. The work sampling provides insight into the activity, hence allowing for process improvements. The productivity of various trades is strongly dependent on the organization of the work process and work site conditions. Improving the productivity of the entire project or company is not possible until everyone is committed to improvement.

• 문화기술의 융합
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• 제10권2호
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• pp.257-266
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• 2024

본 연구는 항공사 객실승무원에게 요구되는 역량을 파악하기 위해 객실승무원들의 주관적 인식 유형과 유형별 특성을 Q-방법론을 활용하여 분석하였다. 33개의 Q-표본과 33명의 P-표본을 대상으로 하여 Ken-Q Analysis 프로그램으로 분석한 결과, '체력 및 외모적 자질 중시형', '직무수행능력 중시형', '의사소통능력 중시형', '직업정신 중시형' 등 4가지 유형을 확인하였다. 대부분의 유형에서 체력적인 요소, 비상상황 대처능력, 업무 책임감의 중요성에 대해 높은 동의를 나타내었다. 연구 결과의 유형별 특성을 기초자료로 항공사 교육훈련 및 항공서비스 전공 학과의 효과적인 교육과정 개발에 활용할 수 있을 것이며, 객실승무원을 희망하는 취업 준비생에게 직무 이해를 돕고 필요한 역량을 함양할 수 있는 참조자료가 될 수 있을 것이다.