• 제목/요약/키워드: warranty system

검색결과 126건 처리시간 0.021초

Warranties for Products with Varying Usage Intensity

  • Kim, Jae Soong;Kim, Ji Sung
    • 산업경영시스템학회지
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    • 제24권64호
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    • pp.29-38
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    • 2001
  • Most warranty studies assume that the usage intensity is the same for all buyers. However, in real life the usage intensity varies across the population of buyers. In the general case, one can divide the population into $\kappa$ categories. This has implications for manufacturers of products. Should a manufacturer produce one product and offer different warranties for the $\kappa$ groups or produce different products (one for each group) and offer the same warranty. A warranty cost analysis is needed to choose between these options. The analysis complicated by factors such as adverse selection , buyers attitude to risk and the price structure. In this paper we develop models to study the expected warranty cost for products with free replacement warranty with varying usage intensity. Numerical examples are presented.

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A Bayesian Approach to Optimal Replacement Policy for a Repairable System with Warranty Period

  • Jung, Gi-Mun;Han, Sung-Sil
    • Communications for Statistical Applications and Methods
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    • 제9권1호
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    • pp.21-31
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    • 2002
  • This paper considers a Bayesian approach to determine an optimal replacement policy for a repairable system with warranty period. The mathematical formula of the expected cost rate per unit time is obtained for two cases : RFRW(renewing free-replacement warranty) and RPRW(renewing pro-rata warranty). When the failure time is Weibull distribution with uncertain parameters, a Bayesian approach is established to formally express and update the uncertain parameters for determining an optimal replacement policy. Some numerical examples are presented for illustrative purpose.

단계별 보증제도에서 응급수리 모형에 관한 보증비용 분석 (Cost analysis for minimal repair model in stepdown warranty policy)

  • 김재중;김원중
    • 산업경영시스템학회지
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    • 제16권27호
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    • pp.21-25
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    • 1993
  • This article is concerned with cost analysis in stepdown warranty policy. The repair of item is divided into two policies. First, perfect repair can be considered that the failurerate is the same as new item. Second, minimal repair is shown that the failurerate is the same as just before the item failure In this paper, the minimal repair model is introduced. And it is assumed that manufacturers repair the item failure within the warranty periodn. But warranty period is not renewed at all. At this point the warranty cost is analyzed in manufacturer's and customer's point of view.

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정시중단 고장자료를 이용한 신뢰성예측 연구 (A Study on a Reliability Prognosis based on Censored Failure Data)

  • 백재진;이광원
    • 한국자동차공학회논문집
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    • 제18권1호
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    • pp.31-36
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    • 2010
  • Collecting all failures during life cycle of vehicle is not easy way because its life cycle is normally over 10 years. Warranty period can help gathering failures data because most customers try to repair its failures during warranty period even though small failures. This warranty data, which means failures during warranty period, can be a good resource to predict initial reliability and permanence reliability. However uncertainty regarding reliability prediction remains because this data is censored. University of Wuppertal and major auto supplier developed the reliability prognosis model considering censored data and this model introduce to predict reliability estimate further "failure candidate". This paper predicts reliability of telecommunications system in vehicle using the model and describes data structure for reliability prediction.

유료 재생교체-비재생수리보증이 종료된 이후의 최적의 교체정책 (Optimal replacement policy following the expiration of payable RRNMW)

  • 정기문
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제11권4호
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    • pp.409-417
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    • 2011
  • In this paper, we consider a replacement model following the expiration of warranty. In other words, this paper proposes the optimal replacement policy for a repairable system following the expiration of payable renewing replacement-non-renewing minimal repair warranty. The expected cost rate per unit time from the user's perspective is used to determine the optimality of the replacement policy. Thus, we derive the expressions for the expected cycle length and the expected total cost to obtain the expected cost rate per unit time. Finally, the numerical examples are presented for illustrative purpose.

교체-수리보증이 종료된 이후의 예방보전정책 (Preventive maintenance policy following the expiration of replacement-repair warranty)

  • 정기문
    • 한국신뢰성학회지:신뢰성응용연구
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    • 제12권2호
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    • pp.57-66
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    • 2012
  • In this paper, we consider the periodic preventive maintenance model for a repairable system following the expiration of replacement-repair warranty. Under this preventive maintenance model, we derive the expressions for the expected cycle length, the expected total cost and the expected cost rate per unit time. Also, we determine the optimal preventive maintenance period and the optimal preventive maintenance number by minimizing the expected cost rate per unit time. Finally, the optimal periodic preventive maintenance policy is given for Weibull distribution case.

소비자 보호를 위한 우리나라 공동주택 품질보장체계의 문제점과 개선방안 연구 (A Study on the Improvement of Housing Quality Control System for the Protection of Consumer)

  • 최재순;장성수
    • 한국주거학회논문집
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    • 제14권3호
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    • pp.77-84
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    • 2003
  • This study analyzes the necessity and situation of the improvement of housing quality control system for the consumer. we find several defeats of the Housing Quality Control System in Korea. Especially there is no any organization that manange the total housing quality control. So this study suggest the home warranty system should be established as soon as possible for protectings home-buyers and improving housing quality.

그린 보증시스템을 위한 지식기반 퍼지로직 구축 (Construction of Fuzzy Logic Based on Knowledge for Greenery Warranty Systems)

  • 이상현;이상준;문경일
    • 한국컴퓨터정보학회논문지
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    • 제16권3호
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    • pp.17-25
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    • 2011
  • 환경을 의미하는 녹색(Green)과 정보기술(IT)을 합성한 용어인 그린 IT는 에너지 절감과 탄소배출 감축을 목표로 IT 기술을 활용하고 있다. 그린 IT는 IT산업을 친환경화 하기 위한 범위를 벗어나서, 최근에는 IT를 활용한 타 산업분야의 그린화를 포함하여 기후변화 대응 방안으로까지 개념이 확장되고 있다. 전체 온실가스 배출량의 85%를 에너지 부문이 차지하고 있으며, 그 중에서도 수송부분이 20%를 차지하고 있는 만큼 자동차 산업 분야를 위한 IT의 연구가 필요한 시점이다. 본 논문에서는 자동차와 같이 보증 클레임이 빈번하게 발생되는 산업 분야의 온실가스 배출과 관련된 수명주기 분석을 제공하기 위하여 지식 기반 퍼지 로직을 이용한다. 온실가스 배출 관련 자동차 배기 시스템에 대한 보증 전문가 지식, 과거 오작동 테스트 결과, 과거 현장 분석 및 보증 데이터를 이용한 보증 클레임 분석 방법을 제안하였다. 또한, 수명 지식 기반의 GWS(Greenery Warranty System)를 제안하였다. 지식기반 퍼지 로직을 직접 구현하여, 실무에 적용함으로써 친환경 자동차 산업에 IT의 적용성을 증명하였다.

비 재생무료교체-수리보증이 종료된 이후의 교체모형 (Replacement Model Following the Expiration of NFRRW)

  • 정기문
    • 응용통계연구
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    • 제23권6호
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    • pp.1147-1156
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    • 2010
  • 본 논문에서는 비 재생무료교체-수리보증이 종료된 이후의 수리가 가능한 시스템에 대한 교체정책을 제안한다. 이를 위해서, 비 재생무료교체-수리보증을 정의하고, 사용자 측면에서 비 재생무료교체-수리보증이 종료된 이후의 보전모형이 고려된다. 최적의 보전정책을 결정하기 위한 기준으로는 사용자 측면의 단위시간당 기대비용이 고려되고, 보증 기간이 종료된 이후에 발생되는 시스템의 유지비용은 사용자가 모두 지불하게 된다. 즉, 시스템의 운영기간 동안 사용자가 지불하여야 할 비용들이 주어져 있을 때, 비 재생무료교체-수리보증이 종료된 이후의 최적의 보전주기를 결정한다. 마지막으로 본 논문에서 제안된 보존정책을 설명하기 위해서 수치적 예를 살펴본다.

가정용(家庭用) 가스 보일러의 보증기간내(保證期間內) 수리율(修理率)에 관(關)한 실증적(實證的) 연구(硏究)(I) (An Empirical Study on the Repair Rate of Domestic Gas Boiler within Warranty Period(I))

  • 한재훈;김봉선
    • 대한안전경영과학회지
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    • 제16권1호
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    • pp.139-146
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    • 2014
  • As Crosby notes, the most companies spend 15 to 20% of their sales dollars on quality costs. Generally the most effective way to manage quality costs is to avoid having defects in the first place. In this paper we have studied about the repair(service) problem of domestic gas boiler within warranty period. We develop a system, which man could find the cause of the problem at an early stage and could devise a countermove to the problem under supposing that the service(repair) rate follows exponential distribution and the product is manufactured lot-for-lot continually. Using the developed early sensing system. it is expected to improve the reliability of the product, to save expenses of company and to improve customer's satisfaction. And the system will be expended to incorporate information technology, which can detect the repair rate automatically.