• Title/Summary/Keyword: voluntary service

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Effect of Service Quality and Revisit Intention for Servicescape in the Wine Restaurant (와인전문 레스토랑의 서비스스케이프(SERVICESCAPE)가 서비스 품질과 재방문의도에 미치는 영향)

  • Choi, Min-Soo;Seo, Yong-Mo;Lee, Hyong-Rae
    • The Journal of the Korea Contents Association
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    • v.12 no.3
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    • pp.391-400
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    • 2012
  • The primary purpose of this paper was carried out to investigate the casual relationship between the servicescape factors and customer`s voluntary behavior, and revisit intention on the wine specific restaurant. For this purpose, a research was developed based on the relevant literature reviews. Data have been collected from 103 a real economic actors who was visited in Daejeon region and were tested by various statistical methods. The results of this empirical study was summarized as follows. The relations between the quality of servicescape of the wine specific restaurant and customer satisfaction have an effects on revisit intention significantly. As a result, a satisfied customers have more intention to revisit the wine specific restaurant. In contrast, there is no significant relationship between servicesacpe and revisit intention in the wine specific restaurant. Therefore, restaurants were required to provide to suitable servicescape by suggesting customer`s revisit inducement strategy. This study of servicescape and customer satisfaction in the wine specific restaurant can provide useful information to growing the wine market and wine specific restaurant specifically.

The Relations between Participation Motive and Satisfaction Level of the Volunteer Activities of the Elderly People (노인의 자원봉사활동 참여 동기와 활동만족도 간의 영향관계)

  • Kim, Chang-Sug;Choi, Soo-Il
    • The Journal of the Korea Contents Association
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    • v.12 no.4
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    • pp.315-326
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    • 2012
  • The purpose of this study is to examine the motivation of elderly people to participate in volunteer activities and to analyze the effect of participation motivation on satisfaction with volunteer activities of them. The 297 questionnaires which were collected from persons over 60 years old who were doing voluntary service activity in welfare center for the aged, Silver police in Goyang and Paju city. The frequency, factor and regression analysis were used for the research. The results are as follows: First, the motivations to participate in volunteer activities had four factors: self-realization, social activities, social responsibility, and personal achievements, and these factors had positive effect on satisfaction with volunteer activities. Second, the motivation to participation in volunteer activities and the degree of satisfaction with them were found to be different in accordance with age, education, income, religion and health.

Case Report on the Activities for Cost Reduction and Performance Improvement in the Central Supply Room in A University Hospital (종합병원의 비용절감과 업무개선을 위한 중앙공급실의 활동)

  • Song, Kyu Nam;Song, Sun Ok;Hwang, Un Soon;Koo, Bon Up;Choi, Hye Sook;Lee, Sang Yun
    • Quality Improvement in Health Care
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    • v.6 no.1_2
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    • pp.150-160
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    • 1999
  • Background : Because hospitals had to faced with financial hardship, we have to have more effective hospital management. In this study, we tried to improve job performance and to reduce cost maintaining safety in fields of patients care. Methods : Central Supply Room(CSR) staffs taught strategy of material cost reduction to middle level managers and staffs 14 times. All staffs and voluntary service workers, working in 33 nursing units, participated in this activity. We developed questionnaire to check the degree of participate in cost reduction activity and job performance in CSR, and quality improvement in the wards. Two hundred questionnaires were distributed and 197 returned. Results : Because CSR staffs developed new items and every item was managed at each department, stocks of each department were reduced. Overall, by comparing before and after cost reduction activity, almost 1.2 billion won reduced for one year. Staffs' loyalty and spirits of cost reduction were improved by changing clothes and duty environment. Furthermore, these activity improved patients' satisfaction. Conclusion : We suggest that CSR activity in a university hospital contributes to improve job performance and to reduce cost without any problem in patient care.

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A Study on Social Responsibility Practices of Fashion Corporations (패션기업의 사회적 책임 활동 연구)

  • Choi, Min Kyoung;Sung, Heewon
    • Korean Journal of Human Ecology
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    • v.22 no.1
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    • pp.167-179
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    • 2013
  • In recent years, Corporate Social Responsibility (CSR) has received particular attentions from both practitioners and scholars. This study focused on Korean national fashion businesses and identified various types of CSR practices in addition to social contributions. Besides, comparison in corporation by size of the number of full-time employees and sales volume were examined. A total of 1054 cases of 147 brands, 86 corporations between 2000 and 2012 were collected from internet articles and brand home pages. Findings were as follows. First, the types of CSR activities were categorized into the following six: economic responsibility, legal responsibility, consumer protection, protection of worker's right, protection of environment, and social contribution. Social contribution took largest portion of CSR activities (67.7%), followed by environmental protection (14%), and protection of worker's right (6.2%). The other three types presented limited cases but included negative aspects of CSR. Social contribution consisted of six sub categories (culture & art, sports, education, donation, voluntary service, and campaign), and donation took the largest part of social contribution area. Second, comparing 86 corporations by the size of the number of full-time employees, companies more than 300 employees (38.1%) were more likely to practice CSR activities. Similarly, companies with more than 500 billion won sales (13.1%) were more active in their CSR activities than their counterparts. Suggestions are given for improving CSR practices to fashion business.

The Effects of Participation of Lifelong Education Activities on the Self - Consciousness of the Elderly -Focused on Mediating Effect of Life Satisfaction and Volunteer Activity- (노인의 평생교육활동참여가 자아통합감에 미치는 영향 -삶의 만족도와 자원봉사활동의 매개검증을 중심으로-)

  • Ahn, Hwasoon;Moon, Jaewoo
    • The Journal of the Korea Contents Association
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    • v.18 no.5
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    • pp.592-599
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    • 2018
  • The purpose of this study is to examine whether the participation of lifelong learning activities of the elderly is a part of the self - The questionnaire consisted of 12 items of general characteristics, 5 items of lifelong education, 6 items of volunteer activity, 15 items of life satisfaction, and 10 items of self - integration. The subjects of this study were 300 elderly people aged 60 or older living in Seoul, Gyeonggi - do, and Incheon, and participated in lifelong educational institutions such as the elderly welfare center, elderly university, and ward. As a method of analysis, the structural equation model of AMOS 22.0 was applied. The results obtained by applying the structural equation analysis are as follows. First, general characteristics were tested and the reliability of the items was tested. The reliability of the items, predictability, accuracy, and validity were analyzed by principal component analysis. Second, the research hypothesis was verified by verifying the fit of measurement variables through participation factor of lifelong education, self - integration, life satisfaction, and voluntary service. Statistical analysis was performed using the SPSS WIN 22.0 and Amos 22.0 programs.

A Study of Sexual Assaults on Children and Adolescents: Based on Data from a One-Stop Service Center (소아.청소년 성폭력 피해의 실태 : 원스톱 지원센터 대상자를 중심으로)

  • Song, Sook-Hyung;Kim, Shin-Young;Chung, Young-Ki;Shin, Yun-Mi
    • Journal of the Korean Academy of Child and Adolescent Psychiatry
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    • v.19 no.3
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    • pp.162-167
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    • 2008
  • Objectives: The aim of this study was to identify characteristics of children and adolescents who were victims of sexual assault in Korea. Methods: The subjects were 60 children and adolescents who visited the one-stop center as victims of sexual assault. The medical records of victims of sexual trauma were retrospectively reviewed. We studied the demographic data of the victims, their relationship to their perpetrator, the characteristics of the assault (frequency, duration, place, type), and the process from sexual assault to treatment. We also paid special attention to how the characteristics of the victims or perpetrators affected the characteristics of the assault or follow-up treatment. Results: There were several differences between sexual assaults committed by strangers and those committed by acquaintances. Sexual assaults committed by acquaintances lasted for a longer period of time than those committed by strangers. In addition, it took more time for victims of sexual assaults committed by acquaintances to seek treatment than those who were victims of sexual assaults committed by strangers. The majority (55.0%) of victims were between 10 and 15 years of age. Forty percent of the perpetrators were teenagers, and two of them were under the age of 10. Voluntary discontinuation of treatment was more frequent in adolescents than in children. Conclusion: All teenage victims of sexual assault need some sort of urgent intervention. In addition, approachable methods are needed in order to prevent sexual abuse by strangers or acquaintances.

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Barriers to Health Service Utilization Among Iranian Female Sex Workers: A Qualitative Study

  • Asadi-AliAbadi, Mehran;Abolghasemi, Jamileh;Rimaz, Shahnaz;Majdzadeh, Reza;Rostami-Maskopaee, Fereshteh;Merghati-Khoei, Effat
    • Journal of Preventive Medicine and Public Health
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    • v.51 no.2
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    • pp.64-70
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    • 2018
  • Objectives: In most countries around the world, sex work is an illegal activity. Female sex workers (FSWs) in Iran hide their identities, and they are known to be a hard-to-reach population. Despite free access to HIV testing, fewer than half of FSWs receive HIV testing. The purpose of this study was to characterize the reasons for which FSWs do not seek testing at drop-in centers (DICs) and voluntary counseling and testing (VCT) centers in Iran. Methods: A qualitative study was conducted in 2016. The participants were 24 FSWs who received services at VCT centers and DICs for vulnerable females in the north of Iran and 9 males who were the clients of FSWs. In this study, we made use of purposive sampling and carried out a thematic analysis. Results: We found 4 major and 6 minor themes. The major themes were: fear of being infected (with HIV), stigma, indifference, and knowledge. Conclusions: Despite the significant efforts made by the government of Iran to establish and expand DICs for vulnerable females, the number of FSWs receiving services at these centers has not been very considerable. Consequently, by introducing and implementing training programs for peer groups, it may be possible to take steps toward establishing strategic programs for the control and prevention of HIV/AIDS.

Analysis on Production Processes between Conventional and Commissary School Foodservice Systems in Kyunggi-do (경기도지역 학교급식시스템 유형별 생산관리 실태조사)

  • 양일선;이진미;이보숙;한경수
    • Korean Journal of Community Nutrition
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    • v.2 no.2
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    • pp.206-217
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    • 1997
  • This study was designed to analyze and compare production management practices and labor productivity between conventional and commissary school foodservices and 46 dietitians of commissary school foodservices in Kyunggi-do. The response rates were 89.7% and 91.3$\%$, respectively. The number of meals served was ranged from less than 100 to over 1, 900 in conventional school foodservices and from 200 to 1, 600 in commissary foodservices. Thirty three conventional foodservices(42.3%) produced less than 300 meals per day. Numbers of satellite school per central kitchen were ranged from 1 to 5 schools ; fifty percent of commissary foodservices have contained 3 satellite schools. Meals for satellite schools were transported between 11:00 a.m.and 12:00 a.m ; transportation time was from 10 to 90 minutes. Waiting time before service in satellite schools was between 10 minutes and 80 minutes. Part time employees supported by parents were hired in 37.3$\%$ of conventional and 50$\%$ of commissary school foodservices. Voluntary workers were supplied for 64.9$\%$ of conventional and 52.4$\%$ of commissary school foodservices. Labor productivity was calculated from work schedule. Labor productivity(labor minutes per meal)was lowest in foodservices with 101-4-- meals(8.48 min)was lower than that of foodservices with above 401 meals ; no significant differences were found among 401-700(6.02 min), 701-1, 100(4.01 min), 1, 101-1, 500(3.41 min), and 1, 501-1, 900(3.15 min)meals in conventional foodservices. Labor minutes per meal of foodservices which served less than 400 meals(6.90 min) per day was significantly lower than those of foodservices which served 401-1, 900 meal(3.41-4.92 min) in commissary foodservices(p<0.05)

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The Adoption Model of Institutional Repositories: Which Constructs Attract Scientists to Share Their Research Outputs? (기관리포지터리 수용모형 연구: 과학분야 연구자를 중심으로)

  • Hwang, Hyekyong;Lee, Jee Yeon
    • Journal of the Korean Society for information Management
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    • v.34 no.2
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    • pp.47-80
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    • 2017
  • The purpose of this study is to develop an adoptive model of institutional repositories (IRs) by identifying the key factors affecting adoptive intention of IRs and explaining the relations among these factors. Through a survey of 270 researchers and 12 in-depth interviews in the field of physics, mathematics, and life science in Korea, performance expectancy, perceived risks, socio-organizational influence, and individual characteristics were found to have substantial influences on the adoptive intention of IRs. Among the key factors, individual characteristics showed the greatest effect on the adoptive intention of IRs, followed by performance expectancy and other socio-organizational influences except for the perceived risks. Strategies to enhance the adoptive intention of IRs based on analyses of the results were suggested, in terms of the reformation of research assessment system at the national level, strengthening of role of the operational institution, and the need for voluntary scientists-participating service.

Evaluation of oral health service program for disabled persons in Ulsan, Korea (울산광역시 장애인 구강진료사업의 성과 분석 : 초중고 학생을 중심으로)

  • Kim, Min-Ji;Jun, Eun-Joo;Han, Dong-Hun;Jeong, Seung-Hwa;Kim, Jin-Bom
    • Journal of Korean society of Dental Hygiene
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    • v.13 no.2
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    • pp.297-303
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    • 2013
  • Objectives : The purpose of this study was to evaluate the oral health status of the disabled people in Ulsan. Methods : Two dentists taken a calibration training for national oral health survey examined the Oral health status on 110 disabled people in Ulsan, in 2009. The surveyed disabled people, 6 to 19 years old, have been supplied with the oral health care services by dentists, oral hygienists and volunteers at dental clinics of schools and a dental clinic supported from Ulsan Metropolitan City Nam-Gu Health Center since 1997. The obtained data from these surveys were analyzed with the SPSS statistical package. Results : Among subjects aged 12-14 years, DMF rate was 38.2%; Active D rate, 17.6%; DMFT index, 1.15; DT rate, 33.33%; MT rate, 0.00%; FT rate, 66.67%. Oral heath status of disabled people in Ulsan were evaluated to be a similar level to the Ulsan non-disabled citizens from 2010 Korean National Survey. Conclusions : The oral health care programs for disabled people using voluntary dentists, oral hygienists and other workers in Ulsan are evaluated to be effective for the disabled people.