• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2018.10a
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• pp.213-216
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• 2018

As the advantages of smart devices based on artificial intelligence and voice recognition become more prominent, Virtual Assistant is gaining popularity. Virtual Assistant provides a user experience through smart speakers and is valued as the most user friendly IoT device by consumers. The purpose of this study is to investigate whether there are differences in people's perception of the key virtual assistant brand voice recognition. We collected tweets that included six keyword form three companies that provide Virtual Assistant services. The authors conducted semantic network analysis for the collected datasets and analyzed the feelings of people through sentiment analysis. The result shows that many people have a different perception and mainly about the functions and services provided by the Virtual Assistant and the expectation and usability of the services. Also, people responded positively to most keywords.

• Human Ecology Research
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• v.59 no.1
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• pp.23-43
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• 2021

This study looked through the text mining analysis to check the status of the virtual assistant service, and explore the needs of consumers, and present consumer-oriented directions. Trendup 4.0 was used to analyze the keywords of AI services in Online News and social media from 2016 to 2020. The R program was used to collect consumer comment data and implement Topic Modeling analysis. According to the analysis, the number of mentions of AI services in mass media and social media has steadily increased. The Sentimental Analysis showed consumers were feeling positive about AI services in terms of useful and convenient functional and emotional aspects such as pleasure and interest. However, consumers were also experiencing complexity and difficulty with AI services and had concerns and fears about the use of AI services in the early stages of their introduction. The results of the consumer review analysis showed that there were topics(Technical Requirements) related to technology and the access process for the AI services to be provided, and topics (Consumer Request) expressed negative feelings about AI services, and topics(Consumer Life Support Area) about specific functions in the use of AI services. Text mining analysis enable this study to confirm consumer expectations or concerns about AI service, and to examine areas of service support that consumers experienced. The review data on each platform also revealed that the potential needs of consumers could be met by expanding the scope of support services and applying platform-specific strengths to provide differentiated services.

• The Journal of the Korea institute of electronic communication sciences
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• v.18 no.6
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• pp.1285-1290
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• 2023

Although the environment in virtual space (hereinafter referred to as VR) has the problem of being difficult to access compared to existing PCs and smartphones, it has the advantage of being more realistic and providing endless experiences and functions compared to existing environments. In this VR environment, there is a need to develop technologies that help people handle tasks more conveniently in the virtual world by studying interfaces and interactions using ChatGPT, a recently popular AI technology. The ChatGPT interface and interaction in the VR environment are also studied to provide personalized services. Through this, users can choose the interface that suits them and the secretary interface can also provide customized services optimized for users. Accordingly, in this study, we design a convenient interaction method by linking the ChatGPT system in a VR environment and use it as a previous study for the development of an AI assistant.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.23 no.6
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• pp.631-636
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• 2019

In recently, various kinds of services utilizing the location information of the user's smart phone have appeared. Based on this trend, we designed a new type of learning assistant system that utilizes geofencing technology, which is a field of location information technology. This system identifies the location of the classroom using the location information of learner's the smart phone and automatically provides the necessary learning contents to the learner's smart phone when the learner enters the classroom set as the virtual fence area while carrying the smart phone respectively. Our system provides learning contents in a form similar to the form of a message or a mobile coupon and learners are used to such mobile service environments very much. So the use of learning contents provided by our system is expected to help improve the learning effect of learners.

• Journal of Korea Multimedia Society
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• v.23 no.10
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• pp.1296-1306
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• 2020

Childhood verbal communication impacts children's language skills and has a positive effect as partners use more vocabulary. But reduction in family time, caused by lowered age for private education and so on, has reduced the chance for children to speak with partners who have a proficient language skill. This vacancy was naturally occupied by the media, which has become one of the cornerstones of the growth of kids' contents. Kids contents are making various attempts to expand the breadth of services. But most contents still focus on unilateral visual information delivery yet, so there is a limit to satisfy the vacancy of conversation partners. Therefore this paper suggests an ECA(Embodied conversational agent) to induce children's spoken conversation using a virtual character frequently used in kids contents. This system is implemented by the voice bot and agent model produced using an IBM assistant and Unity. As a result of using ECA for 66 children of 5-9 years old, it showed meaningful results in terms of induction of verbal communication.

• KIPS Transactions on Software and Data Engineering
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• v.2 no.9
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• pp.621-628
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• 2013

This paper presents a framework for context-aware smart phone applications based on Android. The mobile context-aware system is composed of a low level context collection module, a high level context generation module and a service provision module. Existing android system cannot provide an appropriate application framework to integrate these independent modules. In this paper, we provide an application framework which make each module a component, and provide appropriate services to each component. This framework hides the Android platform, so that the complexity for organical combination can be minimized and the application developers can make the mobile context-aware applications easily.

• Journal of information and communication convergence engineering
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• v.8 no.4
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• pp.437-442
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• 2010

Ubiquitous mobile computing is becoming easier and more attractive in this ambient technological Internet world. However, some portable devices such as Personal Digital Assistant (PDAs) and smart phones are still encountering inherent constraints of limited storages and computing resources. To alleviate this problem, we develop a cost-effective protocol, iATA to transfer ATA commands and data over TCP/IP network between mobile appliances and stationary servers. It provides mobile users a virtual storage platform which is physically resided at remote home or office. As communications are made through insecure Internet connections, security risks of adopting this service become a concern. There are many reported cases in the history where attackers masquerade as legitimate users, illegally access to network-based applications or systems by breaking through the poor authentication gates. In this paper, we propose a mutual authentication and secure session termination scheme as the first and last defense steps to combat identity thief and fraud threat in particular for iATA services. Random validation factors, large prime numbers, current timestamps, one-way hash functions and one-time session key are deployed accordingly in the scheme. Moreover, we employ the concept of hard factorization problem (HFP) in the termination phase to against fraud termination requests. Theoretical security analysis discussed in later section indicates the scheme supports mutual authentication and is robust against several attacks such as verifiers' impersonation, replay attack, denial-of-services (DoS) attack and so on.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.15 no.2
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• pp.153-169
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• 2020

A new way of shopping based on virtual assistant, so called voice shopping, is drawing attention. The voice shopping market is growing around the world, and Korea is on the verge of full-scale commercialization of this new shopping. For the development of voice shopping-related industries, it is necessary to research on specific issues related to this new shopping methods, such as the quality of services, efficient processes tailored to new ways, and ways to build customer relationships. As part of such an attempt, the study seeks to determine the factors that affect consumers' perception and attitudes toward voice shopping. The study conducted the analysis based on survey response data of 171 online shopping users. In addition to the typical factors of the technology acceptability model(TAM) such as perceived usefulness and ease of use, the impact of perceived playfulness was included for analyzing the intention on the acceptance of voice shopping. In particular, this study focuses on the impact of user attributes. For the spread of voice shopping, it is necessary to set up a valid target customer and understand users for establishing an effective customer relationship. Therefore, this study tries to analyze how the perceptions on the voice shopping(perceived usefulness, ease of use, and perceived playfulness) are affected by users' attributes, such as user innovativeness and user knowledge level. The result of analysis shows that user innovativeness have a positive relationship with all of perceived usefulness, ease of use, and perceived playfulness. The user knowledge base, however, was not significant to all these three variables. The user knowledge base is shown to have a positive effect on user innovativeness which is the source of positively significant factor for the variable of the perceptions on the voice shopping. Meanwhile, among the variables of extended technology acceptance model, perceived usefulness and perceived playfulness have positive effects on the acceptance of voice shopping, while ease of use has no significant impact on the voice shopping acceptance. Ease of use has a positive relationship with perceived usefulness and playfulness. This study is meaningful in providing implications on the development of voice shopping platforms and related services, and establishment of customer relationship.