• 한국환경생태학회지
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• 제19권2호
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• pp.139-143
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• 2005

본 연구는 월악산국립공원을 방문한 탐방객들의 탐방만족도를 통하여 만족요인과 예측모형 을 분석하여 효율적인 공원관리의 기초자료를 제공하는데 있다. 만족도에서는 이용료부담감, 시설청결 및 부족, 바가지요금, 쓰레기 문제에 다소 불만족하는 것으로 나타났다. 만족요인으로는 '일반관리요인'이 만족도에 가장 큰 영향을 미치는 것으로 나타났고, 예측모형에 있어서도 휴양활동의 안전, 주차문제, 쓰레기 문제 등이 만족도에 큰 영향을 미치는 변수인 것으로 나타났다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제16권10호
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• pp.3419-3437
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• 2022

Anonymization technology is an important technology for privacy protection in the process of data release. Usually, before publishing data, the data publisher needs to use anonymization technology to anonymize the original data, and then publish the anonymized data. However, for data publishers who do not have or have less anonymized technical knowledge background, how to configure appropriate parameters for data with different characteristics has become a more difficult problem. In response to this problem, this paper adds a historical configuration scheme resource pool on the basis of the traditional anonymization process, and configuration parameters can be automatically recommended through the historical configuration scheme resource pool. On this basis, a privacy model hybrid recommendation algorithm for user satisfaction is formed. The algorithm includes a forward recommendation process and a reverse recommendation process, which can respectively perform data anonymization processing for users with different anonymization technical knowledge backgrounds. The privacy model hybrid recommendation algorithm for user satisfaction described in this paper is suitable for a wider population, providing a simpler, more efficient and automated solution for data anonymization, reducing data processing time and improving the quality of anonymized data, which enhances data protection capabilities.

• 한국컴퓨터정보학회논문지
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• 제20권11호
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• pp.143-150
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• 2015

Social network services can be defined as an individual web page which enables online, human-relationship building by collecting useful information and sharing it with specific or unspecific people. Recently, as the social network services(SNS) such as Twitter and Facebook have been paid attention in many fields of the society. SNSs are also one of the fastest channels to get news which people may not be able to see on TV or newspaper. The number of people who feel they are benefiting from social network services are increasing dramatically. A number of researches about SNS are underway. The study based on the Technology Acceptance Model empirically investigates the relationship between characteristics of SNS (system, service, information, and emotional) and user satisfaction of SNS. The study also analyzes how the relationshipa between SNS characteristics, satisfaction and user acceptance are moderated by country type of SNS users and inclination toward SNS acceptance. To achieve these research purposes, the study conducted various statistical analyses using questionnaire of the Korean and Chinese SNS users. The results of the study are followings. First, SNS characteristics have a positive effect to the user satisfaction. Second, SNS satisfaction have a positive effect to the user acceptance. Third, the relationship between SNS characteristics and user satisfaction is moderated by the country type of SNS users and inclination toward SNS acceptance. The study results could provide some implications to researchers who have interest in studying SNS, also could help business managers to operate and develop their SNS site more effectively.

• Agribusiness and Information Management
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• 제5권1호
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• pp.42-54
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• 2013

Information System (IS) Success Model proposed by DeLone and McLean is applied as a successful operation tool of information system, with its basic assumption of symmetric relationship between independent variables and dependent variables of the structural equation modeling. However, because previous studies have proved asymmetry of quality factors' influence structure on dependent variable by applying three-factor analysis, this study examined asymmetry of impact structure of quality factors introduced in IS Success Model on user satisfaction. Also the study applies structure equation modeling (SEM), three-factor analysis and importance and performance analysis (IPA) to develop resource allocation strategy for IS success. The study is able to provide IS practitioners with strategic implications for allocating and managing limited resources more effectively.

• 한국산업정보학회논문지
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• 제4권3호
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• pp.59-70
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• 1999

정보시스템의 성과변수로서 사용자만족을 측정하고자 하는 연구가 많이 수행되어졌으나 사용자만족의 개념정의, 변수, 측정방법 등의 상이함으로 인해 이론적 검증이 명확하게 이루어지지 않고 있는 실정이다. 본 연구는 측정에서의 차이발생의 원인을 규명하고 개념적 모형을 제시하는 것을 목적으로 수행되어졌다. 연구는 다음과 같이 진행되어졌다. 첫째, 심도 깊은 선행연구 분석을 통해 각 연구의 개념, 측정방법, 한계점을 제시하였다. 둘째, 선행연구에 대한 시사점을 토의하였다. 셋째, 시사점에 토대를 두고 개념적 모형을 제시하였는데, 모형의 특징은 영향요인들을 독립변수로서, 측정요인들을 종속변수로서 명확히 분리하여 각 변수간의 명시적 상관관계를 분석하고, 영향요인들 중 관련성을 갖는 요인을 채택하여 요인들간의 상관관계, 상대적 중요도, 상호작용효과를 분석할 수 있는 데 있다.

• 한국정보시스템학회지:정보시스템연구
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• 제20권3호
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• pp.81-109
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• 2011

The increase in the number of smartphone users has recently been steep, which started to offer companies and individuals more opportunities to enter into a new business field. Furthermore, the smartphone applications have become one of the hottest topics inside and outside the mobile industry. Still the market is in its infancy and intention to pay of charged application of most smartphone users is relatively low. However, rate of charged application in appstore is expected to be increase steadily for some years to come. In this perspective, it is important to consider the smartphone mobile application. Research on smartphone application is still in its early stage. Thus, the purpose of this study is to find what are the effective factors on user satisfaction and intention to pay of mobile application. Based on information system success model, we proposed system quality(stability, usability, security), information quality(timeliness, accuracy, enjoyment) and service quality(reactivity, reliability, empathy) as factors to effect on user satisfaction in mobile application. The results showed that stability, usability, timeliness, accuracy, enjoyment, reactivity and empathy affected significantly user satisfaction. The relationship among satisfaction and intention to pay of mobile application was significantly supported. The implications of the findings is that firms and individual developers of mobile application should focus on customer retention through enhancing satisfaction and quality.

• 통상정보연구
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• 제10권3호
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• pp.59-73
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• 2008

The current research utilized as its target population who are current users of global small to medium sized companies in Korea. The research validated the innovative dimensions by studying the two constructs within the context of the SMB user population. Correlation was found between innovative dimensions retained as components of a Comprehensive Model. It was determined that these four dimensions-Content, Intrinsic Interest, Control, and Timeliness-are significant predictors of user success. The Comprehensive Model was validated, and it is therefore suggested as a basis for further study of user success indicators in the innovative manufacturing enterprise environment.

• 정보관리학회지
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• 제20권1호
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• pp.75-91
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• 2003

본 연구는 정보기술의 발전과 사용자 중심의 개발환경으로 인해 변화된 정보환경 속에서 정보센터의 새로운 방향 설정을 위해 정보센터의 관리 특성요인과 사용자의 만족도를 중심으로 그 상관관계를 살펴보았다. 본 연구가설의 검증을 위해 서로 다른 정보센터를 활용하고 있는 41명의 사용자로부터 설문을 받아 활용하였다. 조직의 정보서비스에 대한 사용자의 만족도 향상에 유의한 영향을 미치는 것으로 파악된 정보센터와 관련된 활동들을 살펴봄으로써 최근의 사용자 중심의 정보환경 속에서 새롭게 고려되어야 할 사항들에 대해 논의하였다. 본 연구결과는 시스템측면에서 새롭게 변한 정보센터가 사용자들에 대한 서비스활동의 강화를 위해 고려해야 할 사항에 대한 식견을 제공할 것으로 사료되어진다.

• 벤처창업연구
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• 제16권5호
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• pp.189-203
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• 2021

기술 발전과 산업 생태계 변화로 고객의 욕구를 만족시킬 수 있는 서비타이제이션(servitization)의 필요성이 강조되고 있다. 본 연구는 첨단기술이 융합된 자동차를 이용하고 있는 사용자의 사용전 기대와 사용 후 만족이 지속사용의도에 어떠한 영향을 주는지 살펴보기 위해 기대일치모형(Expectation Confirmation Model)을 적용하여 연구하였다. 본 연구의 목적은 첨단기술기반 자동차와 관련된 제품과 서비스를 제공하는 기업이 연관 기관과 협력하여 빠르게 변화하는 기술과 환경을 소비자에게 전달할 수 있도록 기초자료를 제공하는데 있다. 연구의 목적을 달성하기 위해 첨단기술이 포함된 자동차를 이용하는 사용자를 대상으로 자료를 수집하였고 수집된 자료의 분석은 SPSS 26.0 프로그램과 SMART PLS 2.0의 통계패키지를 이용하여 가설을 검증하고 논리적 근거를 알아보았다. 이에 본 연구는 사용자의 사용 전, 후 관계에 대한 기대일치(Expectation Confirmation), 지각된 용이성(Perceived Ease), 지각된 유용성(Perceived Usefulness), 사용자만족(User Satisfaction), 습관적 이용(Habitual Use), 지속사용의도(Continuance Usage Intention)를 사용하여 모델을 구성하였고, 가설 검증결과 모두 유의미한 영향을 미치는 것으로 검증되었다. 첨단기술을 접목한 자동차의 사용은 일상생활의 편의와 업무능률의 향상을 가져오며, 사용자의 만족과 더 나아가 지속사용의도로 이어지는 것으로 조사되었다. 본 연구의 시사점으로 새로운 자동차 시장의 확대와 더 편리한 기능, 많은 기능을 가진 자동차를 쉽고 편리하게 사용할 수 있도록 자동차 회사와 연관 기관의 지속적인 성장과 변화의 흐름을 파악하는데 영향을 줄 것으로 기대한다.

• 한국정보시스템학회지:정보시스템연구
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• 제19권3호
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• pp.75-103
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• 2010

This study analyzes a model appling value in the mobile learning. We investigate the interaction, ease of use, hedonic value, and utilitarian value considering importance factors in the mobile learning, and the customer values are found to influence the customer satisfaction. We analysis a relationship between these factors and the customer satisfaction, and the relationship between the customer satisfaction and the loyalty. Finally, we research difference among gender of the satisfaction on the mobile learning. To fulfill this purpose, the research model was designed from literature review, and the structural equation modeling technique was used to evaluate hypotheses. The major results of this study are as follows. First, the ease of use, hedonic value, and utilitarian value positively influenced the satisfaction, and the satisfaction had positive influences on the customer loyalty. But the interaction didn't have positive influence on the satisfaction. Second, gender difference was found for some path coefficient. Male user's interaction and ease of use has effect on the satisfaction, and Female user's hedonic value and utilitarian value have influenced the satisfaction. When it consider the market share or the growth potential of the mobile learning industry, the results of this study will provide the useful information to manage mobile learning.