• Journal of the Korean Society of Food Culture
• /
• v.21 no.6
• /
• pp.623-628
• /
• 2006

• Journal of Applied Tourism Food and Beverage Management and Research
• /
• v.14 no.2
• /
• pp.39-63
• /
• 2003

Hotel Enterprises are coping with changing circumstances by utilizing ABM and are downsizing for the sake of Innovation Results by setting up ERP(Enterprise Resource Planning) system. This study is intended to explore the correlations between Activity Based Management(ABM) of Strategic Management and ERP System Satisfaction, and the relations between ERP System Satisfaction and Downsizing. And through this, the methods of effective Strategic Management Development and efficient Downsizing will be suggested The objectives of this study are as follows: (1) to research the definition of Tourist Hotels' ABM (2) to examine the correlations between AMB and ERP system Satisfaction (3) to study the relations between ERP System Satisfaction and Downsizing Study Hypotheses, referring to preceeding study of Doo-jin Kong(2002) and DeLone & McLean, were set up to verify the Study Model. Data Analyses include the questionnaire survey of the Hotels using ERP system, reliability analysis, and regression analysis: for these analyses was used SPSS 10.0, the statistics package program. The conclusions show: First, ABM influences ERP System Satisfaction. Second, ERP System Satisfaction influences Downsizing. Therefore, ABM of Tourist Hotels needs to systematically take advantage of the Information Factors from ERP system and to maximize results by executing Downsizing through System development.

• Journal of Applied Tourism Food and Beverage Management and Research
• /
• v.10
• /
• pp.159-186
• /
• 1999

This study attempted to present the ways of improving relationship marketing activities of tourist hotels. The field survey was carried out at six deluxe hotels in Seoul to find out their relationship marketing activities and analyze the problems of the activities. The problems were analyzed as follow; 1) lack of adequate understanding of the importance of relationship marketing, 2) poor contents of customer file information, 3) insufficient service encounter management, 4) negative inducement of guests' complaints, 5) insufficient survey of guests' satisfaction, 6) insufficient relationship maintenance programs and regaining program of lost guests. This study relationship marketing activities should be improved with customer information file establishment, service encounter mangement, and communication enforcement as follow; 1. Customer Information File Establishment As relationship marketing Is marketing for individual, it needs customer file information. The guest information files should be made in detail in all the market segments. Hotels have to make use of the information strategically for establishing relationship with their guests. 2. Service Encounter Mnagement Because the guest-oriented mind and professionalism of hotel staff are prerequisite for relationship continuity, hotel should make efforts to make its staff keep the mind and cultivate expert service technique of the staff. 3. Communication Enforcement Communication enforcement consists of communication activities and communication programs which are focused on contact intensity and two-way communication.

• Culinary science and hospitality research
• /
• v.10 no.3
• /
• pp.32-50
• /
• 2004

The purpose of this study was to examine what caused bakery employees at tourist hotel to leave their job. It's basically meant to lay the foundation for increasing personnel management efficiency and reducing turnover rate, as an attempt to prevent workers from quiting their jobs would be a successful way to take advantage of human resources more efficiently. Both theoretical and experimental approaches were utilized to serve the purpose of this study. First, concerning salaries, their turnover intention was under the influence of whether they were properly paid or gained a sufficient living. Second, as for environmental factors, their turnover intention was affected by performance appraisal and interpersonal trust with colleagues. Third, regarding job-related factors, their turnover intention was impacted by whether their job was clearly defined, how much they were satisfied with their job and whether their posts were suitable. Forth, the change of job was subjected to the influence of the desire for job in another region, job in another company and another kind of job. And there should be a clear distinction between sales and other works, and they should carefully be treated so that they could find their job more satisfactory.

• International Journal of Computer Science & Network Security
• /
• v.21 no.5
• /
• pp.48-51
• /
• 2021

The article discusses the use of modern technologies in the learning process. It has been determined that the modern period of the development of society is characterized by a strong influence of computer technologies on it, a new education system is being formed, focused on entering the world information and educational space. This process is accompanied by significant changes in the pedagogical theory and practice of the educational process associated with making adjustments to the content of learning technologies, which should be adequate to modern technical capabilities, and contribute to the harmonious entry of a teenager into the information society. Computer technologies are designed to become not an additional "makeweight" in training, but an integral part of a holistic educational process, significantly increasing its effectiveness

• The Transactions of the Korea Information Processing Society
• /
• v.3 no.5
• /
• pp.1027-1036
• /
• 1996

X.500 Directory is an application level protocol in the Open Systems Interconnection(OSI) 7 layer's reference model adopted by the international Standards Organization (ISO). It manages effectively needed information for the communication service, and is a service to support the functions that the user can approach conveniently. Tourist information is distribution on several locations. The access of distributed information is similar to X.500 directory service. Therefore, we design of Tourist Information System(TIS) and directory schema using X.500 directory services. To define tourist information, we also propose Directory Information Tree(DIT) of locality architecture and several new object classes, such as museum, mountain, sea, hotel, etc.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.17 no.2
• /
• pp.501-510
• /
• 2016

Because hotels contain the cultural and artistic information of an era and plays a role as an iconic building to experience the unique regional culture, they are more than just a building. In recent years, as Jeju is emerging as a popular tourist city, a multi-functional and systematic plan for hotels is needed. Therefore, this study provides basic design data for hotel construction in the future by analyzing the public space of the luxury tourist hotels on Seogwipo-si. The public space of hotels, divided into service, food and beverage, banquet, leisure and convenience space, are categorized in terms of the cross combination type, entrance space form, plan type, unit space form to understand their relativity in the public space of hotels. This study reviewed the hotel construction based on the reference and literature, and, visited the sites to determine the current general status of hotels and then analyzed the architectural planning factors and spatial composition types.

• Culinary science and hospitality research
• /
• v.11 no.4 s.27
• /
• pp.150-163
• /
• 2005

If a licensed cook of a special-deluxe hotel restaurant and n family restaurant receives stress psychologically and physically, it will influence the interaction with customers who eat their food. Job stress is known to affect the kitchen operation and cause negative formation of interior and exterior customer management. This study wishes to present the method that can minimize the negative effect caused by stress, leading to an elevation of service quality that is offered to customers by removing those factors related to the stress of a licensed cook. This study established the range of targets to compare the cooks of super-deluxe hotel restaurants and those of family restaurants and to apply result of this research to whole licensed cooks is considered to have some limitations. Therefore, estimating job stress and turnover intention of general licensed cooks through comparison with tourist hotels and general restaurants should be significant hereafter.

• The Journal of the Korea Contents Association
• /
• v.7 no.3
• /
• pp.79-86
• /
• 2007

Firstly the Linux was an open dragon operation system, but it is operation system this which Is efficient which the use is increasing gradually, and is used as current server and a personal computer. Design actualization is going to do a Hotel casino information system of a Linux server base for foreign casino tourist childishness and efficient business management of a national casino enterprise in a paper to have seen in this.

• Journal of Integrative Natural Science
• /
• v.14 no.2
• /
• pp.35-40
• /
• 2021

In this paper, we proposed a multi-subject-level sentiment analysis model for user reviews using the Latent Dirichlet Allocation (LDA) method targeting user-generated content (UGC). Data were collected from users' online reviews of hotels in major tourist cities in the world, and 30 hotel-related topics were extracted using the entire user reviews through the LDA technique. Six major hotel-related themes (Cleanliness, Location, Rooms, Service, Sleep Quality, and Value) were selected from the extracted themes, and emotions were evaluated for sentences corresponding to six themes in each user review in the proposed sentiment analysis model. Sentiment was analyzed using a dictionary. In addition, the performance of the proposed sentiment analysis model was evaluated by comparing the emotional values for each subject in the user reviews and the detailed scores evaluated by the user directly for each hotel attribute. As a result of analyzing the values of accuracy and recall of the proposed sentiment analysis model, it was analyzed that the efficiency was high.