• 한국과학예술포럼
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• 제29권
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• pp.189-201
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• 2017

본 연구의 목적은 기억에 남는 관광경험을 구성하는 요인을 규명하고 기억에 남는 관광경험과 관광목적지 브랜드 자산 및 관광목적지 충성도 간의 영향관계를 파악하는데 있다. 연구의 범위와 방법은 방한 외국인 관광객을 대상으로 한 설문조사를 통해 수집한 자료를 탐색적 요인분석을 통해 요인을 도출하며, 신뢰성 분석과 타당성 분석을 진행하고 요인들 간의 관계를 회귀분석을 통해 검증하였다. 개인관심 이국적 즐거운 경험, 현지 가이드에 대한 경험, 개인자아 발견 경험, 예상하지 못한 즐거운 경험, 지역전통 고유문화 경험, 여행 동반자 유대강화 경험, 지역주민 환대경험연구결과, 기억에 남는 관광경험 요인 중 개인관심 이국적 즐거운 경험, 현지 가이드에 대한 경험, 지역주민 환대경험만 관광목적지 브랜드 자산에 유의한 영향을 미치는 것으로 나타났다. 이를 바탕으로 학문적·실무적인 시사점을 제공하였다.

• The Journal of Asian Finance, Economics and Business
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• 제7권4호
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• pp.185-195
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• 2020

The study aims to assess the impact of destination image, satisfaction and loyalty of tourists at mountain destinations in Thanh Hoa province, Vietnam. The study involves questionnaire surveys and multivariate data analysis methods (Cronbach Alpha test, EFA, CFA, SEM). Research results from 500 tourists in the mountain destinations of Thanh Hoa province demonstrate that all factors have imposed a positive impact on tourist satisfaction, specifically: The most influential factor is Natural features, followed by Human factors while the least influential factor is Infrastructure; On the other hand, research results also demonstrate that satisfaction has a substantial impact on tourist loyalty. Based on the research results, we also proposed some key solutions to enhance the destination image, thereby contributing to increased satisfaction and loyalty of tourists, including: (i) Promoting Natural Tourism Resources. (ii) Raising Awareness of Environmental Protection. (iii) Building Local Cultural Identity. (iv) Building Exclusive Tourist Products. (5) Strengthening the Support of Local Authorities for Tourism Activities. (vi) Developing a Price Policy.

• 마케팅과학연구
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• 제16권4호
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• pp.75-95
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• 2006

This study attempted to determine the influence of organizational structure on the novelty preference for corporate meeting destination choice. The three dimensions of structure incorporated were formalization, centralization and complexity. A total of 75 corporate meeting planners drawn from public listed services organizations were involved. The main method of data collection was questionnaire survey and multiple regression analysis was employed as the main statistical technique. The results revealed that both formalization and centralization were negatively correlated with novelty preference while complexity was positively correlated. However, only complexity contributed significantly to the prediction of novelty preference for corporate meeting destination choice. The main implication of this study is pertaining to the segmentation and targeting of the corporate meeting market. This study helped in bridging the gap between tourism marketing and organizational research. It also contributed by developing the measurement for novelty preference from the context of experiential marketing.

• Asia pacific journal of information systems
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• 제25권4호
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• pp.746-762
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• 2015

This study developed a conceptual model that integrated psychological and physical reactions resulting from online tourism reviews through a longitudinal trust-satisfaction model (LSTM) developed based on the extended valence framework and expectation-confirmation theory. Online reviews are essential factor of consumer's purchase decision. This phenomenon is well applied in a tourism context. However, investigations on online reviews in a longitudinal approach in a tourism context are quite limited. Therefore, this study suggests a conceptual model based on LTSM and several propositions about how online tourism reviews, which are divided into factual and experiential reviews, influence the future travelers' perceptions and attitudes, such as expectation, confirmation, and destination loyalty, in a longitudinal format by examining previous related studies. Finally, expected results were discussed and several implications were described theoretically and practically.

• 한국항해항만학회지
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• 제34권8호
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• pp.635-640
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• 2010

제품의 특성을 기준으로 개발된 Aaker(1997)의 브랜드 개성 척도가 공간의 개성을 측정하기에는 논리적으로 문제가 있다는 기존 연구결과를 바탕으로 저자들이 새로이 연구한 해양관광지 개성측정 척도를 이용하여 국내의 대표적인 해양관광지인 해운대를 배경으로 새로 개발된 개성항목들이 이미지에 미치는 영향을 다중회귀분석을 통해 분석하였다. 분석결과 서비스이미지에 영향을 미치는 개성요인은 매력과 신뢰였으며, 관광자원 이미지에 영향을 미치는 개성요인은 매력과 여유 그리고 능력 요인으로 그리고 편안함 이미지에 영향을 미치는 개성요인들은 신뢰와 여유 그리고 매력요인 등으로 도출되었다. 이러한 연구결과를 통해 관광목적지 가지고 있는 정확한 특성을 규명하고 이에 적합한 해양관광지 개발전략 및 마케팅 전략을 수립하는데 기여하리라 본다.

• The Journal of Asian Finance, Economics and Business
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• 제7권10호
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• pp.255-265
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• 2020

This study aims to test the interrelationship among perceived value, tourist satisfaction, quality of life, and tourist loyalty in an Indonesian tourist adventure destination. The respondents were recruited from Bromo Mountain, East-Java Province, Indonesia. For this study, 250 questionnaires were distributed, of which 240 could be used for analysis, yielding a response rate of 96%. Data was analyzed using Partial Least Squares with smartPLS 3 software. Both outer model and inner model evaluation were conducted to ensure the robustness of the proposed model. The findings showed that perceived value does not have a direct significant effect on tourist loyalty. However, tourist satisfaction and quality of life have significant effects on tourist loyalty. The mediating effect test indicated that tourist satisfaction and quality of life significantly mediated the effect of perceived value on tourist loyalty. The multi-group analysis test found that the demographic factor does not have any influence. By accomplishing its research objectives, this study provides both theoretical and practical contributions. From a theoretical standpoint, this study provides a comprehensive conceptual model in explaining Indonesia adventure tourist loyalty. From a practical standpoint, this study offers recommendations to adventure tourism management to enhance the sustainability of the tourism destination, especially the adventure tourism destination.

• 한국콘텐츠학회논문지
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• 제9권6호
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• pp.417-425
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• 2009

제주특별자치도는 관광산업에 대하여 적극적으로 투자활동과 함께 관광객 유치를 위한 홍보활동을 지속하였다. 그러나, 대부분의 연구가 하드웨어 중심으로 진행되었기 때문에 제주도 관광객들의 특성을 파악하고, 관광목적지 선택속성에 따른 관광만족과 관광후 행동간의 관계를 규명한 연구들은 부족한 실정이다. 이에 따라 본 연구에서는 제주 관광객 특성, 관광만족, 그리고, 관광후 행동의 영향관계를 구명하여 제주관광 정책을 수립하는 데 기초자료를 제공하고자 한다.

• 아태비즈니스연구
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• 제13권4호
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• pp.1-10
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• 2022

Purpose - Despite the emergence of such destination regeneration as a key factor in urban tourism, little research was carried out on destination regeneration, especially on the impact of destination regeneration on revisit intention. The purpose of this study is to investigate the relationship between destination regeneration and revisit intention with moderating role of the destination image. Design/Methodology/Approach - Data were collected from tourists who visited the destination, after which a total of 250 usable surveys were analyzed. In order to examine the data, we used frequency analysis, exploratory factor analysis, regression analysis by using SPSS 25.0. Findings - Based on the results, first, there is a positive relationship between destination regeneration and revisit intention. In addition, there are significant moderating effects of destination image between destination regeneration and revisit intention. Research Implications or Originality - Those significant findings could contribute to destination development from destination regeneration and revisit intention.

• 한국콘텐츠학회논문지
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• 제22권9호
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• pp.328-338
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• 2022

본 연구는 MZ세대의 SNS 콘텐츠 관광정보특성, 관광지이미지, 관광행동의도 간 영향 관계를 제주특별자치도 중심으로 규명하는 것이다. 연구목적을 달성하기 위해, 본 연구는 설문전문업체에 의뢰하여 MZ세대 중 최근 1년 이내 SNS 관광정보특성을 접한 이후 제주특별자치도 관광 경험이 있는 관광자 270명을 대상으로 진행하였다. 총 270부 회수하여 모두 실증분석에 활용하였다. 연구결과는 첫째, SNS 관광정보특성 요인 신뢰성, 유용성, 적시성, 상호작용성 모두 관광지이미지에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 둘째, SNS 관광정보특성 요인 신뢰성, 유용성, 적시성, 상호작용성 모두 관광행동의도에 유의한 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 관광지이미지는 관광행동의도에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구는 연구결과를 토대로 관광지를 찾는 MZ세대 관광자의 향후 관광지이미지 형성과 미래 행동 결정 과정에 대해 논의하였다. 또한, 본 연구가 기여하는 이론적 시사점에 대해 논의하였다.

• Journal of Smart Tourism
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• 제2권1호
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• pp.5-19
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• 2022

Smart tourism is seen as a revolution in the tourism industry, involving innovative and transformative theoretical-practical approaches for the sector. As a result of its application in the tourist context, benefits can be seen such as more sustainable practices, greater mobility and better accessibility in destinations, evolution of processes and experiences of tourists. Much of this is achieved through the support of technological solutions. However, despite the immense expectations, and the many researches carried out on it, a literature summary regarding the dimensions that can be observed in each application of this smart tourism has not yet been proposed. Therefore, supported by the PRISMA recommendation, this research proposed to carry out an integrative review of the literature on smart tourism (in its different levels of application, such as the city, the destination and the smart tourism region), with the objective of mapping the dimensions that underlie it. Thus, from an initial scope of 833 intellectual productions obtained, inputs were found for the dimensions in 363 of them after a thorough analysis. The compilation of data obtained from these productions supported the proposition of 14 operational dimensions of smart tourism, namely: collaboration, technology, sustainability, experience, accessibility, knowledge management, innovation management, human capital, marketing, customized services, transparency, safety, governance and mobility. With this set of dimensions, it is envisaged that the implementation of smart tourism projects can present more comprehensive and assertive results. In addition, shortcomings and opportunities for new research that support the evolution of the theory and practice of smart tourism are highlighted.