• 제목/요약/키워드: the military foodservice

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군 급식 만족도가 병사 사기에 미치는 영향에 대한 실증적 연구 (An Empirical Study on the Effect of Military Foodservice Satisfaction on Soldiers' Morale)

  • 이동희;배병윤;최성용
    • 산업경영시스템학회지
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    • 제43권3호
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    • pp.228-242
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    • 2020
  • In recent years, interest in the welfare of soldiers is increasing. More specifically, soldiers enlisted to fulfill their military service obligations live a group life that is controlled by group life, unlike military officers selected by their will. Therefore, this study aims to verify whether there is an effect of improving the morale of soldiers by increasing the satisfaction of military service meals along with the trend of increasing morale through enhancement of soldier welfare. In order to achieve the purpose of this study, we surveyed 145 army soldiers working in the front and rear areas and used 137 valid samples for analysis. The results of this study are as follows. First, both SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Spatial Design) had a positive (+) effect on military meal satisfaction. Second, military service satisfaction and emotional commitment have a positive (+) effect on morale. Third, satisfaction with military meals has a positive effect on emotional commitment. This research has also shown that improvements in SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Spatial Design) improve military service satisfaction and emotional engagement. Military food service SERVQUAL (Responsiveness·Assurance, Tangibles) and Servicescape (Spatial Environment, Space Design) must pay attention to increase military morale.

단체급식 식단의 쌀빵 이용 현황 및 영양사의 인식 분석 (Current Status and Dietitians' Perception of Rice Bread in the Noncommercial Foodservice Menu)

  • 차성미;이민아;이해영;이소정;양일선
    • 한국식생활문화학회지
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    • 제23권3호
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    • pp.356-365
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    • 2008
  • The purpose of this study was to survey the current status of bread menus at school, business and industry (B & I), and military foodservice operations and to analyze dietitians' perceptions of applying rice bread in foodservice menus. A questionnaire, which was developed by content analysis, situation analysis, and in-depth interview, was distributed to 183 schools, 31 B & I operations, and 26 air force dietitians. In the school and B & I foodservices, wheat bread was used much more than rice bread and serving frequencies of morning rolls and sliced bread were higher. The military foodservices, however, served much more rice bread as burger buns than the other groups. For the school and B&I operations, consumer preference for wheat bread was perceived as high. In contrast, soldiers preferred rice bread to wheat bread in the military foodservices. The recognized advantages of using rice bread were different among the three groups. The military dietitians perceived the main advantage of using rice bread as an increase of rice consumption, while the school and B & I dietitians viewed it as promoting a healthy image. In all groups, the primary difficulties for using rice bread were the higher cost of rice bread as compared to wheat bread and a lack of facilities (e.g. oven). The military dietitians had the highest levels of positive and active interest as well as intention and opinions toward using rice bread. On the other hand, the school and B & I dietitians had very positive perceptions of rice bread but did not actually apply it in their foodservice menus. Overall, the results of this study suggest that the development of diverse menus using rice bread along with government support of its use, including facilities with ovens as well as rice bread subsidies, should be carried out for on-going expansion of the rice bread supply.

군 급식 제공 메뉴 분석에 의한 식사의 질 평가 (Dietary Quality Estimation of Military Foodservice Menu)

  • 백승희;김수연
    • 한국식품영양학회지
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    • 제23권4호
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    • pp.641-648
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    • 2010
  • This study attempted to estimate the dietary quality and the food diversity by analyzing the military foodservice menu. To evaluate the dietary quality, an analysis of NAR(Nutrient Adequacy Ratio) and MAR(Mean Adequacy Ratio) were carried out. DDS(Dietary Diversity Score), DVS(Dietary Variety Score) and DMGFV(Dairy Product, Meat, Grain, Fruit, Vegetable group) were used for assessment of food diversity. A Can-pro 3.0 and an excel were used for dietary data analysis and SPSS 12.0 program was used for statistical analysis. The results were as follows. The NAR of the 9 nutrients was above the RDAs and MAR was $1.71{\pm}0.19$. For 19 days(61.3%), DDS was 5 and for 12 days(38.7%), DDS was 4. The average of DDS was $4.6{\pm}0.25$. The Fruit & vegetable groups were not often served compared to other groups and especially fresh fruit were not given enough. The average of DVS and DVSS were $22.48{\pm}0.61$ and $29.26{\pm}0.66$ each. The most frequent food pattern was 'DMGFV=11111' which was served for 19 days(61.3%) and second frequent pattern 'DMGFV=11101' was served for 12 days(38.7%). DDS was significantly associated with Vit. C intake and DVS and DVSS was significantly related to Vit. $B_1$ and Vit. $B_2$ intakes. The MAR was significantly correlated with only DVSS. It could be interpreted that DVSS is a useful parameter for evaluating nutrient intakes as previous studies verified. Based on these findings, it can be said that military foodservice was provided with adequate nutrition and diversity. Menu was well composed of various foods which met the nutrition standards, but should provide more fresh fruits for adequate provision of vitamins and minerals.

군 급식에서 주방과 홀 서비스 만족도에 관한 연구 (A Study on Satisfaction with Kitchen and Mess Hall Service in Military Foodservice)

  • 김기영;여운승
    • 한국조리학회지
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    • 제10권4호
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    • pp.1-14
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    • 2004
  • This study investigates and analyzes the diversity of menu in military meal services that are recognized by the soldiers who are familar with meal services and, suggest the implications on the results of the analysis. For the ranks of respondents in terms of demographic features, the sergeants were 43.2%(186), the corporals were 29.7%(128). It was identified that the diversity of menu had significant influences as 57.5%. Thus, for the satisfaction on the kitchen and mess hall service, the sanitary condition was the most considerable factor as 41.6%. Next, water supply facilities, sewer hygiene and towels in washstaynds were the issues to be considered more. In conclusion, this study was limited only to the air soldiers in Chungcheon. Then, the future study needs to expand the samples more than this study to apply the results to the entire army. Moreover, the study could not be actively performed because of the particularity of the army. Consequently, it is required to make these kinds of researches dynamically performed like for any other meal service industries.

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군 급식소의 이용실태 및 만족도 조사 (Measuring Attitudes and Satisfaction Level towards Military Foodservices)

  • 강보경;이영은
    • 한국식품영양과학회지
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    • 제40권7호
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    • pp.1032-1042
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    • 2011
  • 본 연구는 군장병과 급양관을 대상으로 군 급식에 대한 이용실태, 인식 및 급식품질에 대한 중요도 및 수행도와 전반적인 만족도를 분석함으로써 향후 군 급식의 질 향상에 기초가 되는 자료를 제공하고자 하였다. 조사대상 군장병의 계급은 일병 32.6%, 상병 116명 29.3%, 병장 22.5%이었고, 연령은 20~25세 미만이 96.0%로 가장 많았으며 학력은 대부분(84.6%)이 대학 재학 중인 것으로 나타났다. 조사대상 급양관 중 남성이 92.3%, 여성은 1명 7.7%이었고 조사대상군 급식소는 직영으로 운영되고 있었으며, 조사대상 급양관은 영양사 자격증을 소유하고 있지 않았다. 식단계획은 지역 급식회의를 통해 메뉴선정이 되었고 군급식소의 배식방법은 부분적 자율배식을 실시하는 곳이 53.8%, 자율배식을 실시하는 곳이 38.5%이었으며, 메뉴작성 주기는 한 달에 1번작성하는 곳이 69.2%이었다. 조사대상 군장병의 식사시간은 10~20분 이내가 58.3%로 나타났고, 잔반이 많은 끼니는 아침(62.4%)이, 많이 남기는 잔반으로는 국(66.9%)과 반찬(20.2%)으로 나타났다. 급양관 대상 군 급식 운영에 대한 의견 조사 결과 급식 운영 시 어려운 사항으로 급식시설의 부족 및 노후화(28.6%)가 가장 높은 응답률이었고, 취사병수의 부족(14.3%), 숙달된 취사병 부족(10.7%) 등이 있었다. 취사병관련 개선사항에 대해 작업량에 적절한 취사병 수의 배치(46.2%)가 가장 높은 응답률이었고 작업 활동의 능률성향상(30.8%)과 취사병의 청결한 복장 및 외모(23.1%) 등이 있었다. 군장병의 급식의 질 향상을 위한 고려사항으로는 음식의 맛이 40.6%, 배식량 증가가 30.4%, 위생상태 개선 13.6% 등이 요구되는 것으로 나타났다. 군장병이 군 급식으로 선호하는 조리법은 볶음류(45.7%)와 튀김류(25.8%)였으며, 선호하는 식재료의 종류로는 육류(78.5%)가 가장 높은 응답률이었다. 식단에 대한 희망사항으로는 양식메뉴의 증가(25.7%), 한식메뉴의 증가(21.5%)로 나타나 식단메뉴의 다양화를 요구하는 것으로 나타났다. 군 급식의 39개 속성의 품질특성과 이를 구분한 5개 영역으로 군 급식에서 제공되는 급식의 품질특성에 대한 중요도와 수행도를 평가한 결과 속성과 영역 모두에서 중요도가 수행도보다 높게 평가되어 모든 품질에 대해 개선이 요구되는 것으로 나타났다. 중요도 점수가 가장 높은 속성은 위생영역의 음식위생(평균 4.59점)이었고, 음식영역의 '음식의 외관'이 평균 3.70점으로 가장 낮았다. 수행도 점수가 가장 높은 속성은 시설영역의 '식단의 사전 공지'(평균 4.09점)이었고, 메뉴영역의 '다양한 메뉴'가 평균 3.28점으로 가장 낮았다. 또한 '음식의 신선도', '음식의 간', '냉 난방의 적절성', '음식의 맛', '환기'로 중요하다고 판단되지만 잘 수행되지 않는 것으로 나타났다. 전반적인 만족도는 평균 3.43점(5점 만점)으로 보통 수준의 만족도 점수를 나타냈다. 따라서 음식의 맛 개선, 메뉴관리의 체계화, 위생관리 향상 등을 통한 군 급식의 질적 향상을 위해 전문적인 지식과 자격을 갖춘 영양관리직 군무원의 인력배치가 요구된다. 또한, 식단의 조리법을 다양화하고 음식의 맛 향상과 조리시간 단축을 위해 급식 시설부족 및 노후화의 개선이 요구되며, 중요하게 생각하지만 군대 급식소에 의해 잘 수행되지 않는 것으로 나타나고 전반적인 만족도에 영향을 미치는 '음식의 맛' 속성 질적 개선을 위해 식단의 질적 개선이 요구된다. 또한 군 급식비는 국방부 전체 예산의 4.3%로 타 예산 항목대비 감액 편성되고 있으나 군장병의 기호도를 반영한 영양적으로 균형 있는 급식제공을 위해서는 군장병의 급식 재원의 확대가 필요할 것으로 판단된다.