• Title/Summary/Keyword: teamwork

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Development of a Crew Resource Management Training Program for Reduction of Human Errors in APR-1400 Nuclear Power Plant (국내 원자력발전소 인적오류 저감을 위한 Crew Resource Management 교육훈련체계 개발)

  • Kim, Sa-Kil;Byun, Seong-Nam;Lee, Dhong-Hoon;Jeong, Choong-Heui
    • Journal of the Ergonomics Society of Korea
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    • v.28 no.1
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    • pp.37-51
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    • 2009
  • The nuclear power industry in the world has recognized the importance of integrating non-technical and team skills training with the technical training given to its control room operators to reduce human errors since the Three Mile Island and Chernobyl accidents. The Nuclear power plant (NPP) industry in Korea has been also making efforts to reduce the human errors which largely have contributed to 120 nuclear reactor trips from the year 2001 to 2006. The Crew Resource Management (CRM) training was one of the efforts to reduce the human errors in the nuclear power industry. The CRM was developed as a response to new insights into the causes of aircraft accidents which followed from the introduction of flight recorders and cockpit voice recorders into modern jet aircraft. The CRM first became widely used in the commercial airline industry, but military aviation, shipboard crews, medical and surgical teams, offshore oil crews, and other high-consequence, high-risk, time-critical industry teams soon followed. This study aims to develop a CRM training program that helps to improve plant performance by reducing the number of reactor trips caused by the operators' errors in Korean NPP. The program is; firstly, based on the work we conducted to develop a human factors training from the applications to the Nuclear Power Plant; secondly, based on a number of guidelines from the current practicable literature; thirdly, focused on team skills, such as leadership, situational awareness, teamwork, and communication, which have been widely known to be critical for improving the operational performance and reducing human errors in Korean NPPs; lastly, similar to the event-based training approach that many researchers have applied in other domains: aircraft, medical operations, railroads, and offshore oilrigs. We conducted an experiment to test effectiveness of the CRM training program in a condition of simulated control room also. We found that the program made the operators' attitudes and behaviors be improved positively from the experimental results. The more implications of the finding were discussed further in detail.

Protective Factors for Social Workers in a Medical Setting that Prevent Burnout (의료사회복지사를 소진으로부터 보호하는 요인은 무엇인가?)

  • Choi, Myung-Min;Hyun, Jin-Hee;Jeon, Hye-Sung
    • Korean Journal of Social Welfare
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    • v.57 no.4
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    • pp.343-370
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    • 2005
  • This study is to find out factors that protect social workers in a medical setting from burnout. It is differentiated from the existing studies, which focused on factors or process causing burnout. The participants of the study were ten social workers, who have been working in a medical setting for at least seven years and were recognized as competent social workers by at least five other colleagues. The data were collected through intensive interviews. The contents of the interviews were analyzed by using Nvivo2, a computer software program for use qualitative study analysis. The result of this study categorized coping strategies that kept the social workers from burnout. Among such factors were their own admissions of having professional competency, feeling worthwhile and sense of accomplishment, having a firm belief system and value about their profession, teamwork, and their overall disposition. Additionally, they said that the support by their agency and the recognition and support by family contributed to their overall coping ability. Through this study, it was found that the social workers in medical setting were reducing risk factors related to burnout and overcoming them with various protective factors. These protective factors reflected the unique characteristics that social workers encounter in a medical setting. It was remarkable that 'developing and managing their professional competency' was emphasized most as a protective factor.

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Children's Perception of their Mother's Child-rearing Behaviors in Relation to the Mothers' Childhood Experiences, Satisfaction as a Parent and Spousal Support in Parenting (어머니의 아동기 경험, 부모역할 만족도 및 배우자의 부모역할 지지와 아동이 지각한 어머니의 자녀양육 행동 간의 관계)

  • Lee, Jin-Sun;Chung, Moon-Ja
    • Journal of the Korean Home Economics Association
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    • v.45 no.5
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    • pp.85-94
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    • 2007
  • The purpose of this study was to examine the relationships between mothers' childhood experiences, satisfaction as a parent, spousal support in parenting and their children's perception of their child-rearing practices. The subjects were 321 fifth and sixth graders from two elementary schools in Seoul and their mothers. A revised version of the Mother-Father Peer Scale (MFPS; Epstein, 1983) was used to assess the mothers' child experiences. To measure parental satisfaction, the Parent Satisfaction Scale (PSS; Duke, Rose, & Halverson, 1997) was revised and used. A modified version of the Teamwork of Parenting Alliance Inventory (PAI; Abidin, 1988) was used to assess spousal support in parenting. A modified version of the Child-rearing Behaviors Questionaire (Park, 1995) was used to assess the mothers' child-rearing practices. The data were analyzed with descriptive statistics and a t-test. The results of this study were as follows. 1) Mothers who received a greater degree of independence encouragement and acceptance from their fathers tended to show more warmth/acceptance in their child-rearing practices than those who received a lesser degree of independence encouragement and acceptance from their fathers. Mothers who received a greater degree of independence encouragement from their own mothers tended to show more warmth/acceptance of their children but less permissiveness/nonintervention and rejection/restriction in their child-rearing practices when compared to those who received a lesser degree of independence encouragement from their own mothers. The mothers who received a greater degree of acceptance from their own mothers tended to show more warmth/acceptance of their children but less rejection/restriction in their child-rearing practices when compared to those who received a lesser degree of acceptance from their own mothers. 2) Mothers who had a greater degree of satisfaction as a parent tended to show more warmth/acceptance but less rejection/restriction in their child-rearing practices than those who had a lesser degree of satisfaction in parenting. 3) Mothers who received a greater degree of spousal support in parenting showed more warmth/acceptance in their child-rearing practices than those who received a lesser degree of spousal support.

The Effect of STEAM Program using Arduino on Preservice Science Teachers' STEAM Core Competencies (아두이노를 활용한 STEAM 프로그램이 예비 과학교사의 융합인재 핵심역량에 미치는 영향)

  • Kim, Sun Young;Hyun, Yun Se
    • Journal of Science Education
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    • v.44 no.2
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    • pp.183-196
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    • 2020
  • This study explores the effects of STEAM program using Arduino on preservice science teachers toward their STEAM core competencies. The STEAM program using Arduino consists of four stages: presentation of situation, creative design, emotional touch, and evaluation. The preservice science teachers learned the theoretical backgrounds of STEAM and Arduino. Then, they were given the chance to think about an environmental issue, which is fine dust. The preservice teachers designed an air cleaner and a fine dust measuring instrument using Arduino. The preservice science teachers also produced the air cleaner and the measuring instrument using Arduino. They measured the level of fine dust in the classroom before and after the use of the air cleaner. That is, the preservice teachers experienced each stage of STEAM: seriousness of fine dust, design and production of the measuring instrument of fine dust and air cleaner, and evaluation of the effectiveness of air cleaner. Further, they reflected on their experiences of STEAM program using Arduino. The results indicate that these preservice science teachers statistically improved communication competency, problem-solving competency, gathering information competency, logical analytical thinking competency, and creativity competency. However, there were no statistical improvements on teamwork competency and self-development competency. This study suggests that experiencing STEAM program using Arduino is valuable for the preservice science teachers to develop STEAM core competencies and further implement STEAM program their science classes in the future.

A Study on the Effect of Operation System of Human Resource Management on Business Performance (인사관리의 운영방식이 기업의 성과에 미치는 영향)

  • Lim, Sang-Ho
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.10
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    • pp.548-553
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    • 2016
  • This study analyzed the effect of the operation system of human resource management. First, the primary operating direction of the goal, talent selection system, and personnel management personnel management affected almost all the performance variables. More than one primary goal of personnel management in the loyalty inspired workers more than the fixed labor costs, and external recruitment of short-term hiring favored internal training scheme for long-term employment, employee training, and development in the long term more than short-term performance improvement the more weight to quality and innovation in the productivity of labor, product and services, employee-driven innovation, reduce turnover, had a positive impact on labor relations. On the other hand, the primary goal of personnel management and personnel selection methods had a positive impact on financial performance. Personnel management operating direction did not significantly affect the financial results. Second, the main type of employee utilization affected the quality of products and services, and labor relations. Trying to take advantage of temporary workers more than regular workers had a positive impact on the quality of products and services, and labor relations. Third, the operating unit of Personnel Management had an impact on the degree of innovation of products and services. Both personal achievements and the performance of the operating units had a positive impact on the degree of innovation of products and services, more than teamwork and personnel management. This study provided practical implications for verifying the effect of detailed characteristics of human resource management on financial/non-financial business performance.

Development of the Competency Model of Specialized Vocational High School Teachers as Admission Officers (특성화고 미래인재전형 담당교사들의 역량모델 연구)

  • Doo, Min Young;Woo, BeoDle;Shin, Chang Ho
    • Journal of vocational education research
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    • v.37 no.3
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    • pp.47-63
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    • 2018
  • The purpose of this study is to develop the competency model of specialized vocational school teachers as admission officers. Whereas professional admission officers deal with a variety of admission activities in universities, teachers are responsible for admission duties in specialized high schools in Korea. Therefore, it is necessary to identify the core competencies required for teachers responsible for admission duties in specialized high school settings. In order to develop a competency model, factor analysis was completed for the survey results of 191 teachers who teach in specialized vocational high schools in Seoul, Korea. For evaluating validity of the competency model, the responses from those who had high experiences in admission duties and the average teachers were compared. As a result, this study identified a total of 14 competencies in three competency areas. The competencies required for specialized high school teachers include responsibilities for admission officers, ethics for evaluators, communication skills, teamwork, understandings of admissions process for specialized vocational high school, developing evaluation criteria, generating interview questions, increasing interrater reliability, interview skills, simultaneous evaluation of interviewees, quantification of evaluation results, synthesis of evaluation results, and decision making skills.

A Study on the Different Perception of University life and the Level of Academic Competency by the Entrance Type (입학전형별 대학생활 인식차이 및 학업역량 수준분석)

  • Shim, Tae Eun
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.20 no.7
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    • pp.372-379
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    • 2019
  • This study analyzed the thoughts of college life of students enrolled in each admission process to determine the level of academic competency. The satisfaction level of university life was analyzed among university students who studied at Dongguk University in 2012-2017 and the results were compared with the difference in importance and concentration of university life. Finally, the differences in scholastic ability around GPA were analyzed and compared. The results showed that students with pre-school grades were more satisfied with their college life than those with regular admissions. Although satisfaction with education is high during college life, it has been shown to be unsatisfactory regarding scholarships that are closely related to life. In terms of the difference between importance and concentration of college life, the greatest concern was with finding employment after graduation, but in reality the students could not focus on the current situation, but focused only on the current situation of grades and teamwork. The final admission GPA also showed that pre-school students were higher than regular students, and were able to adjust quickly to their school life and affect their satisfaction. Overall, education policies and programs are needed to understand the overall thoughts of university life and supplement them.

A Subjectivity Study on the Leadership Types of the Executive Chef Recognized by Hotel Cook (호텔조리사가 인식한 총주방장의 리더십 유형에 대한 주관성 연구)

  • Jung, Dae-Sig;Kim, Ho-Seok
    • The Journal of the Korea Contents Association
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    • v.21 no.10
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    • pp.434-443
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    • 2021
  • The purpose of this study is to analyze hotel chefs' perceptions of each type of leadership, to help improve teamwork and work efficiency through the improvement of job satisfaction and work skills by hotel cooks and the impact of leadership on human relations. In particular, by conducting Q methodological analysis on the subjectivity of the total chef's leadership type recognized by hotel chefs in vertical command systems according to the nature of the work in the hotel company. The analysis of leadership types showed that Type 1 (N=4): both transformative and servent leadership is a combination of preferences or non-preferences, Type 2 (N=4): transformative leadership preference, Type 3 (N=3): both transformative and non-preferred leadership. The leadership of the executive chef, recognized by hotel chefs, is believed to prefer leadership that is considered for individual situations that match each other's experiences and work skills (ability values) rather than uniform leadership such as transformational or servent leadership. Along with the theoretical discussion of Q methodology, the leadership type is explained, and based on the subjectivity research analysis method of Q analysis, the subjectivity of hotel chefs will be identified in various ways and new leadership will be presented.

An Exploratory Study on Sales and Operations Planning as SCM Supporting Tool (공급망 관리 지원도구로서의 S&OP 운영에 관한 탐색적 연구)

  • Park, Seong Taek;Kim, Tae Ung;Kim, Mi Ryang
    • Journal of Digital Convergence
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    • v.19 no.2
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    • pp.93-103
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    • 2021
  • S&OP(Sales and Operations Planning) is an ongoing process of periodic planning, reviewing, and evaluation through the involvement of all key stakeholders. Within this process, performance is regularly reviewed and early warning signals are generated, so that the company can react quickly to changing market and operational environment. This paper presents a framework for effective S&OP for fair alignment, accountability, teamwork, visibility, and risk management. This framework focuses on supply chain information governance, level of information sharing through S&OP, role of S&OP as coordination mechanism, APS effectivesness as a planning tool and SCM performance. In addition, a brief case study on the operating characteristics of S&OP at three Korean firms is presented. Implications of the study finding are also provided. It will also make companies that are considering the introduction of S&OP aware of the importance of S&OP, which will provide practical guidelines for the introduction of S&OP.

Problems and Solutions of Matrix Organization Structure: Focusing on the Case of H-Corp. Research Institute (매트릭스 조직구조의 문제점과 해결 방안: H사 연구소 사례를 중심으로)

  • Bok, Cheol-Kyu;Lee, Joo-Heon
    • Journal of Industrial Convergence
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    • v.19 no.3
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    • pp.1-12
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    • 2021
  • Even though there have been so much practical interests in industry, the relevant empirical researches are not sufficient. In this study, we try to identify the problems of matrix organization structure in the semiconductor industry and make suggestions for improvements. Also, we try to find out whether there are differences in the perceptions of the problems among ranks and teams. This study was conducted to the researchers in the matrix organization structure of the H-corp. research institute. The problems we found are as follows. The researchers agreed that the matrix organization structure is appropriate when highly professional members for the development of next-generation semiconductors are participated in the projects. They showed strong wills to participate and succeed in projects. However, the researchers felt that the equipments and manpowers were not enough and too much tasks and workloads were assigned to both the managers and members Also, in an open ended question, the researchers pointed out the problems of the matrix organization structure such as 'weak project manager's authority', 'communication and teamwork issues', 'non-obvious work priorities', 'compensation and benefit system', 'lack of research manpower and equipment'. From the strengths and weaknesses of the matrix organization structure of the semiconductor industry, we provide some suggestions for improvements.