Journal of Industrial Convergence (산업융합연구)

DAEHAN Society of Industrial Management (대한산업경영학회)
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Problems and Solutions of Matrix Organization Structure: Focusing on the Case of H-Corp. Research Institute

매트릭스 조직구조의 문제점과 해결 방안: H사 연구소 사례를 중심으로

  • Received : 2020.06.12
  • Accepted : 2021.06.20
  • Published : 2021.06.30
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Abstract

Even though there have been so much practical interests in industry, the relevant empirical researches are not sufficient. In this study, we try to identify the problems of matrix organization structure in the semiconductor industry and make suggestions for improvements. Also, we try to find out whether there are differences in the perceptions of the problems among ranks and teams. This study was conducted to the researchers in the matrix organization structure of the H-corp. research institute. The problems we found are as follows. The researchers agreed that the matrix organization structure is appropriate when highly professional members for the development of next-generation semiconductors are participated in the projects. They showed strong wills to participate and succeed in projects. However, the researchers felt that the equipments and manpowers were not enough and too much tasks and workloads were assigned to both the managers and members Also, in an open ended question, the researchers pointed out the problems of the matrix organization structure such as 'weak project manager's authority', 'communication and teamwork issues', 'non-obvious work priorities', 'compensation and benefit system', 'lack of research manpower and equipment'. From the strengths and weaknesses of the matrix organization structure of the semiconductor industry, we provide some suggestions for improvements.

매트릭스 조직구조에 대한 실무적 관심이 높지만 사례 및 실증연구는 아직 매우 부족한 편이이다. 본 연구의 목적은 반도체 산업의 매트릭스 조직구조의 문제점을 파악하고 이를 개선할 수 있는 방안을 제시하는 것이다. 또, 매트릭스 조직의 문제점에 대한 직급별 인식차이가 있는지 살펴보고 팀별 인식차이가 있는지도 살펴보고자 한다. 본 연구에서 H사 연구원들을 대상으로 정성적 설문조사를 통해 밝혀낸 반도체 산업의 매트릭스 조직구조의 문제점은 다음과 같다. 연구원들은 차세대 반도체 개발을 위해 높은 전문성 있는 멤버를 참여시킨 매트릭스 조직구조가 필요함에 공감하고 있으며 프로젝트 참여 및 성공의지가 강하다는 것을 알 수 있었다. 하지만, 장비 및 인력이 부족하고 프로젝트 관리자는 물론 프로젝트 구성원들 모두 업무량이 많다는 것에 동의하고 있었다. 개방형 설문에서 연구자들은 '프로젝트관리자 권한 미약', '커뮤니케이션 및 팀워크 문제', '업무우선순위 불명확', '보상제도', '연구인력 및 장비부족'을 지적하였다. 반도체 산업의 매트릭스 조직구조의 강점과 약점으로부터 이를 해결하기 위한 개선방안도 도출하였다.

Keywords

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