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http://dx.doi.org/10.14400/JDC.2021.19.2.093

An Exploratory Study on Sales and Operations Planning as SCM Supporting Tool  

Park, Seong Taek (Division of Software and Convergence, Sunmoon University)
Kim, Tae Ung (School of Business, SungKyunKwan University)
Kim, Mi Ryang (College of Education, SungKyunKwan University)
Publication Information
Journal of Digital Convergence / v.19, no.2, 2021 , pp. 93-103 More about this Journal
Abstract
S&OP(Sales and Operations Planning) is an ongoing process of periodic planning, reviewing, and evaluation through the involvement of all key stakeholders. Within this process, performance is regularly reviewed and early warning signals are generated, so that the company can react quickly to changing market and operational environment. This paper presents a framework for effective S&OP for fair alignment, accountability, teamwork, visibility, and risk management. This framework focuses on supply chain information governance, level of information sharing through S&OP, role of S&OP as coordination mechanism, APS effectivesness as a planning tool and SCM performance. In addition, a brief case study on the operating characteristics of S&OP at three Korean firms is presented. Implications of the study finding are also provided. It will also make companies that are considering the introduction of S&OP aware of the importance of S&OP, which will provide practical guidelines for the introduction of S&OP.
Keywords
Sales and Operations Planning; Information Sharing; Information Governance; APS Effectivesness; Coordination Mechanism;
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