• Journal of Korean Institute of Industrial Engineers
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• v.39 no.5
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• pp.383-392
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• 2013

Taguchi method is a technique widely used in industries to attain a reliable quality even under existence of various noise variables. Basically, it relies on the interactions between the controllable and the noise factors. Under insignificant interactions between the design parameters and noises, the effectiveness of Taguchi methodology will be doubtful. Furthermore, existence of strong interactions among controllable factors may undermine the power of Taguchi approach. An abundant crop may be expected by a well planned Taguchi approach. A well designed set of experiments is one of the important prerequisites for its successful result. For this, we must have a clear understanding on strengths and weaknesses of Taguchi methodology together with a sound knowledge on the applicable system. This study provides some insights on Taguchi approach based on two case examples of one successful and the other unsuccessful. Eventually, this research aims to facilitate deeper understanding and right application of Taguchi methodology in industries.

• Journal of the Korean Society for Railway
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• v.9 no.5 s.36
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• pp.555-560
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• 2006

This study finds out and suggests success factors for the application of RIMS project through the case study of Seoul Metro and literature survey. The successful application of RIMS needs expert knowledge and concept of BOM, standardization of maintenance planning, check lists of heavy maintenance inspection, organization structure of rolling stock maintenance offices, material management system of warehousing and the process of parts repairing between offices, connection of material ordering system, problem solving of circular spare parts administration among inspection, maintenance, and material organizational units, systemic serial number management of parts with RFID, daily closing diary connected with work process chart, and sufficient period of RIMS's test run. RIMS contributes to real time management of rolling stock maintenance, transparency of management, reliability of train operation, customer satisfaction, and management innovation.

• Journal of Veterinary Clinics
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• v.29 no.1
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• pp.49-57
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• 2012

Success of any business solely is dependant on how to satisfy clients in healthcare-related industry. In the short history of Korea pet-care industry, there were not many guidelines on client satisfaction management of companion animal hospitals. The studies on many pet healthcare facilities were conducted based on their cost-benefits and the advantages of medical operation within special features of the traditional hospital management system. However the companion animal hospitals recently need to improve the service quality and client closed communication in keen competition on pet healthcare market. This study explores client satisfaction management could be the new issue of the veterinary hospital business. And it finally suggests of the critical factors affecting successful client satisfaction management of companion animal hospital based on the eight case studies.

• Asia pacific journal of information systems
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• v.10 no.1
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• pp.189-205
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• 2000

It is important to investigate into the critical success factors(CSFs) of the CIO system in order to formulate a successful introduction strategy of the system. In an effort to provide the strategy, this research attempts to identify the CSFs of the system in the organizations of the private and public sectors in Korea. A result from the analysis of data collected shows that most organizations in Korea have already adopted, or are planning to adopt, the CIO system, implying that the value of the system is well recognized. Another result suggests that the success of the CIO system necessitate the CIO's abilities to recommend adequate IT and to apply appropriate IT solutions for the organization.

• Journal of Korean Society for Quality Management
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• v.33 no.1
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• pp.42-50
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• 2005

The IMD(International Institute for Management Development) report said that national competitiveness of Korea is declined in this year. The main reason for Korea's decline is a largely related to the weakness of corporate competitiveness. The new product development is a necessary ingredient for improving the national competitiveness. The analysis of changing of technologies and customer's needs is needed for successful new product development. In this paper, We found out successful factors of the project by use of DFSS(Design for Six Sigma) and proved them by case study of K-company. Result from this paper is applied to the new product development planning step for K-company and it made a great success rate. It is expected that the result is applied to the same kind industries.

• Journal of Information Technology Applications and Management
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• v.10 no.1
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• pp.61-70
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• 2003

Many enterprises have implemented packaged enterprise resource planning (ERP) solutions rather than system development on the promises of feasible strategic benefits. Typical feasible benefits include adoption of global standards and processes through a proven integrated system, continuous version upgrading by vendors, and thus the easiness of system maintenance. The objectives of this research are to identify what makes a post-implementation success of ERP system and to figure out the critical issues and factors for the successful upgrade of packaged ERP systems. This case study was conducted based on five different organizations that have experienced system upgrade implementation. Success factors of ERP system upgrade include (1) clear statement of upgrade goals, (2) good coordination and communication among the implementation partners, (3) thorough management of customization and maintenance history including documentation, (4) Planning of system requirements of higher version, and (5) redefinition of role between business departments and IT department.

• Transactions of Materials Processing
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• v.9 no.1
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• pp.43-51
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• 2000

The die wear is one of the main factors affecting product accuracy and die life in hot forging process. It is desired to analyze die wear by developing wear prediction method combined with FE-simulatin and experiment. Lots of researches have been done into the wear analysis of cold forging die, and the results of those researches were successful, but there have been little applications to hot forging die giving successful results. That is because hot forging process has many factors influencing die wear, and there was not accurate in-process data. In this research, change of die surface hardness by thermal softening during the lifetime was obtained by experiment, and hardness distribution of cross section was measured. This wear analysis was applied to hot forging die, and gave comparatively good results compared with actual wear profile.

• Journal of Korean Institute of Industrial Engineers
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• v.24 no.4
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• pp.529-537
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• 1998

Appropriate performance evaluation is a key successful factor for continuous improvement and systematic management support in the implementation of quality management. This research deals with the development of a computer support system for performance evaluation of quality management and its application to a real world problem. It, first, investigates existing performance evaluation methods and classifies them into three styles. A number of key factors for designing computer support systems are then elicited by analyzing the characteristics of the existing methods in terms of the requirements needed for a successful evaluation tool. The computer support system is designed by incorporating the key factors in the system design process and it is implemented as a network version. Finally, a case study is performed in order to verify the proposed support system. The pros and cons of the system are also discussed.

• Industrial Engineering and Management Systems
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• v.2 no.1
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• pp.45-54
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• 2003

Enterprise Resource Planning(ERP) systems offer pervasive business functionality the applications encompass virtually all aspects of the business. Understanding and managing this pervasiveness will result in a successful and productive business application platform. Because of this pervasiveness, implementations have ranged from great successes to complete failures. This article has two distinctive parts. The first proposes and discusses a systematic process based on consulting experiences of LG CNS (leading information system company in Korea) for ERP selection. Also, the second provides the key factors that are critical to the successful implementation of ERP. The second part reports the results of a study carried out to assess a number of different ERP implementations in different organizations. A case study method of investigation was used, and the experiences of five Korean manufacturing companies were documented. The critical factors in the adoption of ERP are identified as: learning from the experiences of others, appointment of a process innovator, establishment of committees and project teams, training and technical support for the users, and appropriate changes to the organizational structure and managerial responsibilities.

• Journal of the Korean Society for information Management
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• v.26 no.4
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• pp.35-58
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• 2009

One of the main goals of providing open access is to vitalize the exchange of academic information by allowing access to the scholarly research outputs for everyone without the legal, financial, and technical barriers. We regard the use of the institutional repository as an open access enabler. In this study, we tried to make the factors, which enable the successful deployment of the institutional repository, explicit. We utilized literature review and case studies to generate the potential success factors for the institutional repository deployment. We verified the factors by having in-depth interviews with the subject matter experts. The resulting factors were organized as organizational, political, and technical ones. The organizational factors included the strong open access support by the organization heads. Under the policy factors, a number of issues such as selection of the core contents, minimum quality control, protection of the copyrights, forming supporting groups through active advertising, long-term preservation, incentive, and mandate, were included. The technical factors included easy submission, support for interoperability, and support for the publication activities.