• Journal of the Korean Society for information Management
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• v.31 no.4
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• pp.103-131
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• 2014

This study analyzed the effect of perceived interactivity in health information websites on users. First, this study analyzed the effect of users' individual characteristics on the perceived interactivity. As a result, hypochondriasis had a negative relationship with perceived interactivity, and health literacy had a positive relationship with it. On the other hand, although the perceived interactivity had a positive effect on users' attitudes toward health information websites and expected outcomes, it did not have an effect on continuous usage intention. However, their attitudes and perceived outcomes had a positive influence on continuous usage intention and at the same time mediated the perceived interactivity. Eventually, the perceived interactivity had an effect on continuous usage intention of health information websites by the medium of other positively related variables.

• Journal of the Korea Society of Computer and Information
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• v.15 no.1
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• pp.149-157
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• 2010

As the use of the Internet has recently increased, the demand for opinion information posted on the Internet has grown. However, such resources only exist on the website. People who want to search for information on the Internet find it inconvenient to visit each website. This paper focuses on the opinion information extraction and analysis system through Web mining that is based on statistics collected from Web contents. That is, users' opinion information which is scattered across several websites can be automatically analyzed and extracted. The system provides the opinion information search service that enables users to search for real-time positive and negative opinions and check their statistics. Also, users can do real-time search and monitoring about other opinion information by putting keywords in the system. Proposed technologies proved to have outstanding capabilities in comparison to existing ones through tests. The capabilities to extract positive and negative opinion information were assessed. Specifically, test movie review sentence testing data was tested and its results were analyzed.

• Journal of Digital Convergence
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• v.15 no.2
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• pp.81-88
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• 2017

I conducted a study on the capacity evaluation and management of the main homepage screen to improve the availability of government institutions. As a result of three times evaluating the size of the homepage main page of the major institutions, the capacity of the homepage of the institution was very enormous, and when there were many concurrent users, the server was easily loaded. Governmental management guidelines are needed to fundamentally solve these problems, with the periodic and ongoing homepage management of each institution. In the future, the web site management detailed checkpoints should be additionally established in the government web site installation and management guidelines, and the recommended checking items; homepage performance evaluation, lightening homepage capacity.

• The Journal of the Convergence on Culture Technology
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• v.10 no.4
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• pp.601-606
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• 2024

Today, governments are evolving into digital governments that actively leverage digital technologies to promote national development. Government websites play a crucial role as key elements in reshaping the interaction between individuals and the government. Within this context, government website chatbots play an important role in facilitating citizens' easy access to information. However, the chatbot ND on the National R&D Knowledge Information Portal (NTIS) exhibits low usage rates. This study proposes a framework based on user journey mapping to address the usability issues of chatbot ND. By delineating the user journey into pre-usage, in-usage, and post-usage stages, the study aims to identify points of inconvenience experienced by users at each stage and provide enhanced user experiences.

• Journal of Smart Tourism
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• v.3 no.3
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• pp.5-15
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• 2023

Given the increasing information overload among users of online review websites, understanding the manner in which cognitive costs are reduced and efficient information is made reliable has become increasingly important. This study targets a unique consumer review design and explores how reviews from an external peer-to-peer site embedded in an online travel agency (OTA) website influence subsequent evaluation behaviors. The empirical results indicate that (1) embedded external reviews with a high average valence tend to strengthen the influence of the positive evaluation ratio while diminishing the effect of the review volume, and (2) embedded external reviews with a large variance strengthen the positive effect of the review volume while weakening the effect of the positive evaluation ratio on subsequent positive evaluations. The findings provide practical insights for consumers and online platforms.

• Archives of design research
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• v.16 no.2
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• pp.23-34
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• 2003

The need for personalized web site design has been increased these days. Current approach for personalized web site design is easily applied to web site with their cost-effective feature, but is hard to provide a more refined personalized service due to its lack of accumulation of user data. In this study, the design recommender system is investigated as a more advanced method for web site design personalization. We provide an overview of current recommender systems, and then outlined a newly developed design recommender system, which employs collaborative filtering technique to provide tailored recommendation for users.

• Journal of Korean Library and Information Science Society
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• v.32 no.1
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• pp.285-307
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• 2001

With frequent use of the internet these days, academic libraries are offering the "Document Delivery Service" through the Internet in our country. The current "Document Delivery Service" utilized over the Internet was researched according to the method used by each library to connect to the internet. and this research, based on each library's current service conditions, service data types, document format of service data, whether the libraries used OPAC for document service or not, and user types. As a result of the research, it was discovered that most of the "Document Delivery Service" is served by website, mainly PDF format, use another interface differs from OPAC, and the personal users in our academic libraries.ers in our academic libraries.

• Journal of Information Technology Applications and Management
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• v.13 no.2
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• pp.55-65
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• 2006

Since the World-Wide Web (WWW) has become a major channel for information delivery, information overload also has become a serious problem to the Internet users. Therefore, effective information searching is critical to the success of Internet services. We present an integrated search engine for searching relevant web pages on the WWW in a certain Internet domain. It supports a local search on the web sites. The spider obtains all of the web pages from the web sites through web links. It operates autonomously without any human supervision. We developed state transition diagram to control navigation and analyze link structure of each web site. We have implemented an integrated local search engine and it shows that a higher satisfaction is obtained. From the user evaluation, we also find that higher precision is obtained.

• Journal of the Korean Society for Library and Information Science
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• v.44 no.3
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• pp.103-116
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• 2010

As technology develops, U.S. state archives are using their websites to provide more and more information to state government agencies and the public, and more remote users are accessing and utilizing these websites. This study is the first to investigate how U.S. state archives collect information on their users and use of their archives and how they employ their websites to publicize these activities and their results for their own advocacy. Data was collected by examining and analyzing websites of all U.S. state archives, and the collected data was analyzed by content analysis and NVivo8 software. This study indicates that the websites of most state archives present little information on their users and usage of their archives and that U.S. state archive websites need to employ their websites for advocacy more effectively.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.29 no.2
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• pp.127-148
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• 2018

This study defined the influence of the quality of job information websites and of user characteristic factors on the user satisfaction and on the intention of the use thereof based on the technical acceptance model to activate research on job information or job information websites in the category of Library and Information Science, amid studies on the Fourth Industrial Revolution in various disciplines emerging. 230 users experienced in job information websites were surveyed. The surveyed data were analyzed by applying the structural equation model. The results are as follows. Accuracy, security, self-efficacy, the perceived easiness of use had a positive effect on the perceived usefulness. Up-to-dateness, self-efficacy, individual innovation had a significant effect on the perceived easiness of use. The perceived usefulness and the perceived easiness of use had a positive effect on user satisfaction, and the user satisfaction had a significant effect on the intention of use.