• Title/Summary/Keyword: staff scheduling

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Staffing-Technology Fit in Construction Scheduling

  • Yang, Juneseok;Arditi, David
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.631-635
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    • 2015
  • Construction managers use scheduling methods to improve the outcome of their project. In spite of the many obvious advantages of the critical path method (CPM), its use in construction has been limited. Understanding the reasons why CPM is not used as extensively as expected could improve its level of acceptance in the construction industry. The link between construction scheduling methods and the capabilities of the scheduling staff has been an on-going concern in the construction industry. This study proposes a staffing-technology fit model to understand why CPM is not used as extensively as expected in construction scheduling. A staffing-technology fit model that aims to measure the extent to which a construction scheduling method matches the staff's experience, know-how and capabilities. The model that is proposed is an answer to the lack of proper instruments for evaluating the extent to which scheduling methods are used in the industry.

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A Mathematical Model for Airline Ground Crew Scheduling Problem (항공사 지상직 승무원 근무 당번표 작성문제)

  • Ko, Young Dae;Oh, Yonghui
    • Korean Management Science Review
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    • v.29 no.3
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    • pp.183-192
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    • 2012
  • For the past several decades, personnel scheduling and rostering problem has been one of the most popular research topics in optimization area. Among the numerous applications, airline (aviation) industry has been given most attention due to the economic scale and impact. Most of the literatures about the staff scheduling problem in airline industry are dealing with the air crew, pilots and flight attendances, and the rest of the literatures are about the ground staff, by whom cleaning, maintenance, fueling of aircraft and handling luggage are done from landing to taking off. None of the literatures found by the authors are dealing with the airline ground crew. In this paper roster of airline ground crew, who is responsible for issuing boarding pass, checking baggage, etc, is introduced, formulated and solved using CPLEX. Some expressions of the mathematical formulations, which are not suitable input format of the CPLEX, were transformed. Numerical examples are presented for the validation of proposed scheduling system.

Case Study : Development of Customer Support Center Staffing Model (고객지원 센터의 최적 인력 일정계획 수립 모델 개발에 대한 사례연구)

  • Yu, Woo-Yeon;Kim, Hee-Dong;Yang, Jaek-Yung
    • IE interfaces
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    • v.18 no.3
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    • pp.317-326
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    • 2005
  • Staff scheduling is an important area, both from an academic and industrial point of view. It has become increasingly important as business becomes more service oriented and cost conscious in a global environment. There has been a lot of study to develop new and efficient staff scheduling models and methods. The purpose of this paper is not to develop new theoretical results but to develop a comprehensive user-friendly staffing model that can be applied to the real-world practice. The developed staffing software, OptStaff, provides the optimal configuration of the customer support center including the selection of customer support center locations, the allocation of staffs to each selected location, and schedules of staffs, so as to minimize the total cost while maximizing the customer satisfaction level. OptStaff also has capability to do scenario analysis by varying the levels of parameters and to create a variety of graphs and reports with user-friendly interfaces.

Task-Technology Fit in Construction Scheduling

  • Yang, Juneseok;Arditi, David
    • International conference on construction engineering and project management
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    • 2015.10a
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    • pp.117-121
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    • 2015
  • Construction managers use scheduling methods to improve the outcome of their project. Despite the many obvious advantages of the critical path method (CPM), its use in construction has been limited. Understanding the reasons why CPM is not used as extensively as expected could improve its level of acceptance in the construction industry. The link between construction scheduling methods and the tasks expected to be performed by schedulers has been an on-going concern in the construction industry. This study proposes a task-technology fit model to understand why CPM is not used as extensively as expected in construction scheduling. A task-technology fit model that aims to measure the extent to which a construction scheduling method functionally matches the tasks expected to be performed by the scheduling staff. The model that is proposed is an answer to the lack of proper instruments for evaluating the extent to which scheduling methods are used in the industry.

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Multiobjective Genetic Algorithm for Scheduling Problems in Manufacturing Systems

  • Gen, Mitsuo;Lin, Lin
    • Industrial Engineering and Management Systems
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    • v.11 no.4
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    • pp.310-330
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    • 2012
  • Scheduling is an important tool for a manufacturing system, where it can have a major impact on the productivity of a production process. In manufacturing systems, the purpose of scheduling is to minimize the production time and costs, by assigning a production facility when to make, with which staff, and on which equipment. Production scheduling aims to maximize the efficiency of the operation and reduce the costs. In order to find an optimal solution to manufacturing scheduling problems, it attempts to solve complex combinatorial optimization problems. Unfortunately, most of them fall into the class of NP-hard combinatorial problems. Genetic algorithm (GA) is one of the generic population-based metaheuristic optimization algorithms and the best one for finding a satisfactory solution in an acceptable time for the NP-hard scheduling problems. GA is the most popular type of evolutionary algorithm. In this survey paper, we address firstly multiobjective hybrid GA combined with adaptive fuzzy logic controller which gives fitness assignment mechanism and performance measures for solving multiple objective optimization problems, and four crucial issues in the manufacturing scheduling including a mathematical model, GA-based solution method and case study in flexible job-shop scheduling problem (fJSP), automatic guided vehicle (AGV) dispatching models in flexible manufacturing system (FMS) combined with priority-based GA, recent advanced planning and scheduling (APS) models and integrated systems for manufacturing.

Maintenance Staff Scheduling at Afam Power Station

  • Alfares, H.K.;Lilly, M.T.;Emovon, I.
    • Industrial Engineering and Management Systems
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    • v.6 no.1
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    • pp.22-27
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    • 2007
  • This paper describes the optimization of maintenance workforce scheduling at Afam power station in Nigeria. The objective is to determine the optimum schedule to satisfy growing maintenance labour requirements with minimum cost and highest efficiency. Three alternative maintenance workforce schedules are compared. The first alternative is to continue with the traditional five-day workweek schedule currently being practiced by Afam power station maintenance line. The second alternative is to switch to a seven-day workweek schedule for the morning shift only. The third alternative is to use a seven-day workweek schedule for all three work shifts. The third alternative is chosen, as it is expected to save 11% of the maintenance labour cost.

A Novel and Effective University Course Scheduler Using Adaptive Parallel Tabu Search and Simulated Annealing

  • Xiaorui Shao;Su Yeon Lee;Chang Soo Kim
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.18 no.4
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    • pp.843-859
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    • 2024
  • The university course scheduling problem (UCSP) aims at optimally arranging courses to corresponding rooms, faculties, students, and timeslots with constraints. Previously, the university staff solved this thorny problem by hand, which is very time-consuming and makes it easy to fall into chaos. Even some meta-heuristic algorithms are proposed to solve UCSP automatically, while most only utilize one single algorithm, so the scheduling results still need improvement. Besides, they lack an in-depth analysis of the inner algorithms. Therefore, this paper presents a novel and practical approach based on Tabu search and simulated annealing algorithms for solving USCP. Firstly, the initial solution of the UCSP instance is generated by one construction heuristic algorithm, the first fit algorithm. Secondly, we defined one union move selector to control the moves and provide diverse solutions from initial solutions, consisting of two changing move selectors. Thirdly, Tabu search and simulated annealing (SA) are combined to filter out unacceptable moves in a parallel mode. Then, the acceptable moves are selected by one adaptive decision algorithm, which is used as the next step to construct the final solving path. Benefits from the excellent design of the union move selector, parallel tabu search and SA, and adaptive decision algorithm, the proposed method could effectively solve UCSP since it fully uses Tabu and SA. We designed and tested the proposed algorithm in one real-world (PKNU-UCSP) and ten random UCSP instances. The experimental results confirmed its effectiveness. Besides, the in-depth analysis confirmed each component's effectiveness for solving UCSP.

Computerization of Nurse Staffing and Scheduling according to Patient Classification (환자분류에 의한 간호인력 산정 및 배치과정 전산화)

  • Park, Jung-Ho;Park, Hyeoun-Ae;Cho, Hyon;Choi, Yong-Sun
    • Journal of Korean Academy of Nursing
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    • v.26 no.2
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    • pp.399-412
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    • 1996
  • Even though Korean medical law stipulates that number of patients attended by a nurse is 2.5 for hospitalization and 30 for ambulatory care, the number of patients cared by a nurse per day is much greater than the standard prescribed by the medical law. Current nursing productivity of nurses is not desirable unless the quality of care considered. Moreover. nursing manpower staffing based on neither current nurses' productivity nor standard of medical law cannot respond properly to dynamic situation of the medical services. As for the nurse scheduling, the critical problem of it in the hospital is determining the day-to-day shift assignments for each nurse for the specified period in a way that satisfies the given requirements of the hospital. Nurse scheduling, however, involves many factors and requirements, manual scheduling requires much time and effort to produce an adequate schedule. Under these backgrounds, the necessity of more efficient management of nursing manpower occupying 1/3 of total hospital workers has been recognized by many nursing administrators. This study was performed to develop a system computerizing nurse staffing and scheduling based on the patient classification. As a preliminary step for the system development, nursing workload in a secondary hospital was measured from Sep. to Oct. 1994. On the grounds of this result, computerization of nurse staffing and scheduling was proceeded with three options. First one is based on the current medical law. Second one is based on the assigned number of nursing staff. And the last is based on the request by patient classification. Computer languages used in this study were MS Visual Basic 3.0 for the staffing and Access 2.0 for the scheduling, respectively. Prospective users may operate this system easily because icons and mouse are used for easier graphic user interface and reducing the need for typing efforts. This system can help nurse administrators manage nursing manpower efficiently and nurses develop quick and easy schedule generation and allow more time for the patient care.

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The Development fo Occupational Stress Measurement Tool for Psychiatric Nurses (정신과 간호사의 업무 스트레스 측정을 위한 도구 개발 연구)

  • Bai, Jeong-Yee
    • The Korean Nurse
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    • v.28 no.1
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    • pp.77-88
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    • 1989
  • The purpose of this study is to propose the baseline data for -developing the occupational stress measurement tool for Psychiatric nurses Working in the hospital. 135 staff nurses in psychiatric unit of 11. hospital were participated during the period from August 1 to August 20, 1988. Though the pretest and literature review a questionnaire was coristructed with 88 stressors which were experienced by the psychiatric nurses in the hospital. Subjects were given instruction to rate 1~6 likert type scale according to the level of stress experienced by each stressor described. Reliability of the tool was tested by Cronbach's Alpha and the reasult was ${\alpha}=0.94871$. Factor analysis was applied to organize 88 items together: As the result, 14 factors were obtained. The factors were; 1) Administration problem 2) Work overload 3) Role conflict as a profession 4) Lack of professional knowledge and skill 5) Conflict with nurses 6) Conflict with other health teams 7) Conflict in nurse-clint relationship 8) Conflict with supervisor 9) Conflict with suborinate 10) Low reward 11) Scheduling probrem 12) Inappropriate physical environment 13) Staff inadequate 14) Inadequate of equipment.

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Enhancing the Performance of Call Center using Simulation (시뮬레이션을 통한 콜센터의 성능 개선)

  • 김윤배;이창헌;김재범;이계신;이병철
    • Journal of the Korea Society for Simulation
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    • v.12 no.4
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    • pp.83-94
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    • 2003
  • Managing a call center is a complex and diverse challenge. Call center becomes a very important contact point and a data ware house for successful CRM. Improving performance of call center is critical and valuable for providing better service. In this study we applied forecasting technique to estimate incoming calls and ProModel based simulation model to enhance performance of a mobile telecommunication company's call center. The simulation study shows reduction in managing cost and better customer's satisfaction.

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