• Title/Summary/Keyword: social engagement

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Models for Social Media-Based Governments

  • Khan, Gohar Feroz
    • Asia pacific journal of information systems
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    • v.25 no.2
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    • pp.356-369
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    • 2015
  • Public sectors around the world utilize social media tools and technologies in their daily activities for a variety of purposes, including disseminating useful information, fostering mass collaboration, and enforcing laws and regulations. A number of social media-based government stage models have emerged to document this use. In this chapter, we conducted a qualitative meta-synthesis of four social media-based government models. These models include 1) the open government maturity model, 2) the social media utilization model, 3) the adoption process for social media, and 4) the social media-based engagement model. The concepts, metaphors, and themes contained in these developmental models are extracted through a series of in-depth semantic analyses of descriptions, resulting in a common frame of reference.

Impact of Social Networking Service on the Team Cooperation, Quality of Decision Making and Job Performance (SNS의 사용이 팀의 협력과 의사결정의 질 및 업무성과에 미치는 영향)

  • Kim, Yoon-Mi;Chung, Dong-Seop
    • Journal of Korea Multimedia Society
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    • v.17 no.2
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    • pp.180-190
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    • 2014
  • Social network services are increasingly being used in organizational settings to improve relationships among employees and enhance prospects for information exchange and cooperative work. Social Networking Service(SNS) has deeply penetrated organizational job settings, influencing multiple aspects of employee's life. This study is designed to explore the impact of SNS engagement on the job performance mediated as team cooperation and decision making quality effects. Data were collected from 146 employees who use organizational SNS in there company. Factor analysis and structural equation method are employed. Results from a survey accompanied by the substantial impacts of organizational employee's social networking engagement on social learning processes and outcomes. SNS engagement not only directly influences organizational employee's job performance, but also helps their team cooperation and decision making quality from others and adapt to organizational culture, both of which play prominent roles in improving their job performance.

Impact of Channel Integration Quality on Customer Engagement in Omni-channel Retailing: The Moderating Effect of Consumer Empowerment (옴니채널 소매업 환경에서 채널 통합 품질이 고객 참여에 미치는 영향: 소비자 권한 부여의 조절 효과)

  • Yang, Yan;Ryu, Sungmin
    • Journal of Information Technology Services
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    • v.21 no.5
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    • pp.29-49
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    • 2022
  • Consumers are now no longer satisfied with using a single channel to shop and then desire a smooth and consistent purchasing experience across channels. By integrating different channels and services, an omni-channel strategy allows consumers to choose their preferred channel to complete their shopping tasks. Therefore, large retailers in China have recently been transforming into omni-channel retail formats to secure their competitive advantage. To better implement this strategy and optimize its effectiveness, it is important to understand how consumers respond to the quality of channel integration. Based on social exchange theory (SET), the main purposes of this study are to explore the impact of channel integration quality on consumer engagement in the Chinese omni-channel retailing environment and to further examine whether there is a moderating effect of consumer empowerment on this relationship. To test this research model, we collected data from 330 respondents by conducting an online questionnaire in China. The results indicated that the two dimensions of channel integration (breadth of channel-service choice and transparency of channel-service configuration) positively affected two dimensions of customer engagement (conscious attention and enthusiastic participation), respectively. The findings also show that consumer empowerment only positively moderates the relationship between breadth of channel service choice and conscious attention, whereas it negatively moderates the relationship between transparency of channel-service configuration and conscious attention/enthusiastic participation. Given these results, this study deepens our understanding of the impact of the quality of channel integration on customer engagement in the context of omni-channel retailing in China and sheds light on how retailers can attract consumers with different levels of empowerment.

An analysis of student engagement strategy and questioning strategy in a peer mentoring teaching method (동료 멘토링 교수법에서 교사의 수업 참여전략과 발문전략 분석)

  • Choi, Sang-Ho;Ha, Jeong-Mi;Kim, Dong-Joong
    • Journal of the Korean School Mathematics Society
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    • v.19 no.2
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    • pp.153-176
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    • 2016
  • The purpose of this study is to suggest ways to promote student engagement by analyzing how a teacher's student engagement strategies and questioning strategies affect class participation and problem solving in a peer mentoring teaching method. As for the purpose, after recording 7th grader's classroom using a peer mentoring and transcribing classroom discourse, we analyzed student engagement strategies for class participation and questioning strategies for helping mathematical concepts and problem solving, and compared mathematics achievements in mid-term and final exams. As results, in learning environments based on comfortable atmosphere, diverse student engagement strategies and appropriate questioning strategies with effectiveness of peer mentoring encouraged students to participate in class by motivating them, helped them to develop mathematical concepts and deepen understanding of problem solving through effective social interactions, and improved student achievement in mathematics. The results can practically help to develop class design considering both student engagement strategy and questioning strategy by specifically presenting a teaching method for promoting student engagement and teacher's contributions to it.

The Effect of Job Stress and Self-Efficacy on the Turnover Intention of Disability Assistance Workers:Focusing on the Mediating Effect of Job Engagement (장애인활동지원사의 직무스트레스와 자기효능감이 이직의도에 미치는 영향 연구: 직무몰입 매개효과)

  • Shin, Jun-Ok
    • Journal of Industrial Convergence
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    • v.18 no.2
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    • pp.59-67
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    • 2020
  • This study aims to contribute to overcoming difficulties that disability assistance workers experience by verifying the effect of job stress and self-efficacy on their turnover intentions, and whether job engagement has a mediating effect in the process. For this purpose, a survey was performed on 290 disability assistance workers associated with disability support organizations in the Seoul and Gyeonggi area during the period of 2019.5.1.-2019.6.30. The collected survey data was analyzed with the SPSS 24.0 statistical software, the results of which are as follows. First, job stress and self-efficacy appears to affect job engagement. High levels of conflict and maladjustment in the workplace had adverse effects on job engagement, while high levels of emotional, evaluative, and informational support had positive effects. Second, job stress and self-efficacy also had an effect on turnover intentions. High levels of conflict, instability, and maladjustment in the workplace led to a higher level of turnover intentions. Third, job engagement had a mediating effect between job stress and turnover intentions. Fourth, job engagement had no mediating effect between self-efficacy and turnover intentions. These results serve to propose practical measures to reduce the job stress and improve the job engagement of disability assistance workers.

Assessment of Public Engagement Approach in Various Project Stages: The Case Study of Central Market, Hong Kong

  • Wong, Crystal;Chan, Icy;Lam, Lily;Zayed, Tarek;Sun, Yi
    • International conference on construction engineering and project management
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    • 2020.12a
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    • pp.267-277
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    • 2020
  • The present research evaluates the public engagement approach in various project stages. Hong Kong had long been criticized as top-down and executive-led jurisdiction by overlooking the importance of cultural heritage and public concerns on public projects. It was suggested to the government to engage public and provide sufficient public consultation. Thereby, the government announced a series of revitalization and conversion measures in Policy Address in 2008. To carry out the measures, there were voices, because of diverse and sometimes conflicting interests, over the effect of revitalization project. On the other hand, studies reveal that there are benefits of revitalization and enhancement of public engagement approach. In pursuit of the subject, the present research aims at studying the Central Market as a case study pilot project. In October 2009, the Policy Address announced that the Central Market be revitalized. Tasked to implement the project, Urban Renewal Authority (URA) continued to adopt the people-oriented approach as the guiding principle in its core business and in heritage preservation and revitalization so as to create a sustainable development. Between government and the public, URA acts as a bridge for communication. As between URA and the public, URA conducted public consultation, set up an ad-hoc committee in January 2016 to be in charge of the project and will continuously inform the government and public with the updates and project progress. The main objectives of the present research are to assess the advantages and challenges in different stages of public engagement approach, to evaluate the engagement system, to give a comprehensive view for participation of stakeholders, and to find out effective strategies to enhance civil engagement. Research was achieved through interviews to key persons in the project, questionnaire that was distributed to community and experts in the field. Case Study of the Central Market was studied and investigated using different sources, such as newspapers, journals, etc, to evaluate the degree of public engagement in the project. Both detailed qualitative methodological approaches of interview, questionnaire, and case study, act as a synergy to demonstrate the research objectives and provide the comprehensive perceptions on the revitalization project. The results show that public participants in revitalized project have generated considerable value enhancements to social-cultural, environmental, political and economic aspect. This study provides valuable insights that the public participation can make positive contribution to sustainability in the city. The findings indicate that no any single system is flawless therefore seeking both public opinions and professional advices are also important as a comprehensive approach to achieve higher sustainability of the building.

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Differentiated impacts of SNSs on Participatory Social Capital in Korea

  • Hwang, Dukyun;Paek, Mi Yon
    • International Journal of Internet, Broadcasting and Communication
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    • v.8 no.3
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    • pp.1-11
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    • 2016
  • This study investigates whether different SNS with different characteristics have different impacts on participatory social capital in Korea. At least in Korea, SNS are categorized into five types (community, blog, micro-blog, profile-based service and instant message service), and participatory social capital is specified by three types (off-line political participation, on-line political participation, on-line civic engagement). Using Nielsen KoreanClick's web-based survey data, our regression analysis shows that SNS which are more open and focused on information sharing contribute more to participatory social capital.

Exploring self-compassion predictors among social work majors: Relationships with resilience, mental health well-being, and engagement (사회복지 전공자의 자기자비 요인 탐색: 회복탄력성, 정신적 웰빙, 참여도와 관계)

  • Hyun-Jin Kim
    • The Journal of the Convergence on Culture Technology
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    • v.10 no.5
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    • pp.277-287
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    • 2024
  • The purpose of this study was to explore the predictors of self-compassion correlated to mental health, and to suggest integrated self-compassion training and mental health practice plans for social welfare college students. Although self-compassion has been shown to be an important predictor in maintaining personal mental health, research on practical knowledge to improve level of self-compassion is limited. Therefore, there is a need to explore the relationship between predictors related to self-compassion for suggesting alternative interventions. This study used resilience, mental health well-being, and engagement scales whose relationships have been explored in self-compassion studies. Data was collected for 2021-2022 from third-year or higher social welfare college students in the metropolitan area. A total of 202 cases were analyzed, and correlation and regression analysis were applied using SPSS. Self-compassion was positively correlated with resilience, mental health well-being, and engagement. Resilience and mental health well-being were identified as important predictors of self-compassion. Unlike self-compassion, resilience and mental health well-being are familiar with social welfare students and educators, and existing resilience training and well-being education would be integrated to improve self-compassion capability.

Women's Religious Engagement at Daesoon Jinrihoe's Yeoju Headquarters (大巡真理會的女性宗教參與 : 以驪州本部道場為例)

  • Li, Yuchen
    • Journal of the Daesoon Academy of Sciences
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    • v.34
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    • pp.75-105
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    • 2020
  • Previous scholars have studied Daesoon Jinrihoe mainly through its scriptures and doctrines; however, in this essay I have combined data from a questionnaire with interviews I conducted to observe women's religious engagement from their own perspectives. I conducted my fieldwork from October 23 to 26 at Yeoju Headquarters in Korea and received 81 questionnaire replies. This ongoing project will shed light on the niche for women in Korean new religious movements. This essay is divided into three parts. First, I reviewed 5 articles on general attitudes towards women within Daesoon Jinrihoe to serve as a doctrinal introduction. Second, I used the Ladies Club, the Women's Assembly of the Department of Social Welfare, and female students from the Inter- national Volunteers Association to better understand women's participation and education in Daesoon Jinrihoe on an institutional level. Third, I issued a questionnaire in order to learn respondents' sex, age, educational background, and birth place and used those data points determine patterns in how the above influence religious participation and positions in Daesoon Jinrihoe. My investigation showed that both the self-expectation and division of labor among the followers at Yeoju Headquarter were affected by and corresponded to social gender roles. Moreover, the emphasis on missionary work rather than centralized hierarchy contributed to a reduction in the influence of gender-segregation and led to relative coherence in terms of gender relations within Daesoon Jinrihoe.