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http://dx.doi.org/10.9717/kmms.2014.17.2.180

Impact of Social Networking Service on the Team Cooperation, Quality of Decision Making and Job Performance  

Kim, Yoon-Mi (한국해양대학교 영남 씨그랜트센터)
Chung, Dong-Seop (경성대학교 경영학과)
Publication Information
Journal of Korea Multimedia Society / v.17, no.2, 2014 , pp. 180-190 More about this Journal
Abstract
Social network services are increasingly being used in organizational settings to improve relationships among employees and enhance prospects for information exchange and cooperative work. Social Networking Service(SNS) has deeply penetrated organizational job settings, influencing multiple aspects of employee's life. This study is designed to explore the impact of SNS engagement on the job performance mediated as team cooperation and decision making quality effects. Data were collected from 146 employees who use organizational SNS in there company. Factor analysis and structural equation method are employed. Results from a survey accompanied by the substantial impacts of organizational employee's social networking engagement on social learning processes and outcomes. SNS engagement not only directly influences organizational employee's job performance, but also helps their team cooperation and decision making quality from others and adapt to organizational culture, both of which play prominent roles in improving their job performance.
Keywords
SNS; Team Cooperation; Quality of Decision Making; Job Performance;
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Times Cited By KSCI : 1  (Citation Analysis)
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