• 전자공학회논문지 IE
• /
• v.47 no.1
• /
• pp.34-40
• /
• 2010

Even if use ICS repeater in radio communication system, distance between Donor antenna and Service antenna though do much isolation degree must that shortcoming have. Proposed IP antenna to supplement this shortcoming in this paper. Result Doner antenna and isolation of Service antenna that measure through examination do 1.5m and when did direction 180 degree, Isolation confirmed that is measured 110dB. Confirmed that can unuse ICS repeater through this result and service by general RF repeater.

• International Journal of Advanced Culture Technology
• /
• v.9 no.4
• /
• pp.213-218
• /
• 2021

In order to improve the quality of social services, developed countries overseas have introduced authorization or permit system to primary filtering when entering the market that provides social services. However, in Korea, a quality evaluation system for social service quality management has been introduced and implemented, but no significant effect has been achieved so far. Therefore, the purpose of this study is to investigate the relationship between service quality, service satisfaction, and repurchase intention, which are important variables to measure social service quality improvement, and to use it for service quality management. As a result of this study, service quality, service satisfaction, and repurchase intention are important factors for service quality improvement. It is necessary to secure a service provider of and continuous user selection and service quality management are also important.

• Journal of the Korea Academia-Industrial cooperation Society
• /
• v.15 no.11
• /
• pp.6870-6876
• /
• 2014

Construction subcontracted services are conducted without clear systems, but to establish a sound trading order between the contractors and subcontractors, the government recently complemented a relevant system to legalize and systematically manage subcontracted services. This study prepared a system for managing the subcontracted construction service result after providing the optimal alternative plan through a related persons' interview, such as the ordering agency and the service company. Towards this end, the management system is provided to integrate subcontracted services and contracted services based on the system managing Construction Technology Service Result. The study findings can be shortened by more than 90% of the performance certification issuing work, and used to formulate measures to protect subcontractors, such as the prevention of low-priced subcontracts, by managing an objective and reliable subcontracted service result.

• Journal of Korean Elementary Science Education
• /
• v.35 no.2
• /
• pp.150-165
• /
• 2016

This study aims to analyze types of science museum worksheets developed by elementary pre-service teachers and their perspectives on the requirements and necessity of science museum worksheets. As analysis subjects, this study selected 38 kinds of worksheets and reports developed by 114 elementary pre-service teachers who were in the third year of university of education. In this study, the science museum selected for elementary pre-service teachers to develop worksheets was a national science museum, composed of 'Nature and Discovery Museum', 'Science Technology and Industry Museum' and 'Children's Museum', which was located in a metropolitan city and opened in 2013. The results of this study can be summarized as follows; Firstly, as a result of analyzing the science museum worksheets developed by elementary pre-service teachers, this study found out that the experience type with hands-on and observation techniques applied was most, and as an approach method, direct manipulation, look-in observation and close observation were most. However, although these science museum worksheets were experience-oriented, many of them were survey-oriented ones that suggested too many questions through various exhibits. Secondly, as a result of analyzing requirements of science museum worksheets elementary pre-service teachers thought and described through the word tree of NVivo 10, this study extracted 10 kinds of main themes, out of which the requirement, 'A limited amount of activity should be required', showed the highest frequency. Thirdly, as a result of analyzing the necessity of science museum worksheets elementary pre-service teachers thought and described through the word tree of NVivo 10, this study extracted 9 kinds of main themes, out of which the opinion, 'It is required to help students check an exhibit which may be passed by', was most.

• Journal of the Korea Fashion and Costume Design Association
• /
• v.25 no.2
• /
• pp.83-95
• /
• 2023

The purpose of this study was to identify the effect of skin care salons' decision factors on customer satisfaction and revisit intention during the COVID-19 pandemic. The subjects of this study were 220 women in their 20s to 50s who reside in Seoul and the Gyeonggi-do area and are users of skin care salons. The data was statistically analyzed using SPSS V.25.0 and detailed research results are as follows. For the analysis of this study, frequency analysis, factor analysis, reliability verification, independent sample T-Test, one-way analysis of variance, post hoc test, Duncan test, and regression analysis were conducted. First, as a result of examining whether skin care salon decision factors during the pandemic have a positive (+) effect on customer satisfaction, hygienic environment satisfaction and service environment satisfaction, which are sub-factors of customer satisfaction, had a significant effect on professionalism, kind service, and distance, which are sub-factors of decision factors, and are independent variables. Second, as a result of examining whether skin care salon decision factors during the pandemic have a positive (+) effect on revisit intention, decision factors, which are independent variables, including professionalism, kind service, price, and distance showed significant effects on human revisit intention, As for physical revisiting intention, only kind service, distance, and professionalism showed significant effects, while price did not have a significant effect. Third, as a result of examining whether customer satisfaction during the pandemic has a positive (+) effect on revisiting intention, the service environment satisfaction and hygienic environment satisfaction, which were sub-factors of independent variables, showed significant results for human and physical revisit intentions. In this study, service environment and hygienic environment satisfaction were important variables for skin care salon decision factors. Professionalism and kind service were important for human revisit intention. Therefore, overall service environment, hygiene, and safety should be prioritized to increase revisit intention and efforts must be made to retain and improve customer satisfaction

• Journal of Information Technology Services
• /
• v.10 no.3
• /
• pp.285-296
• /
• 2011

Recently world industry trends is moved from manufacturing to service. As a result product-market ideology is central to the service enabler of the service. And value creation and delivery of consumer-oriented services as the core design industry is gaining popularity abroad. But the Service design to dispose of the whole process from planning to be done systematically is not yet established a clear concept. This study suggested problems of the current service design industry, service plans and strategies for the development of service design through open questionnaire and FGI(Focus Group Interview) for using service model methodology which is presented by HyeogIn Kwon et al.(2010). And we also consider 27 kinds of developing challenges for service design industry innovation by 6 sectors, such as workforce, R&D, legal framework, lay the foundation, knowledge service and collaborative service.

• Journal of the Korean BIBLIA Society for library and Information Science
• /
• v.28 no.1
• /
• pp.97-119
• /
• 2017

This research investigated user satisfaction and importance of OPAC2.0 services in university libraries for book search result. This research analyzed OPAC2.0 services in university libraries focusing on book search result, user satisfaction with and importance in services, difference in satisfaction and importance, and grade and satisfaction. As a result of the investigation and analysis, OPAC2.0 services given the most was the service of 'portal site linkage'. Generally, the satisfaction with OPAC2.0 services was 2.07 in average, 'very dissatisfactory'. The service considered to be the most important was 'service item'. The difference between satisfaction and importance showed dissatisfactory result, compared with importance in general. The grade and the general difference in satisfaction didn't appear. On the basis of the analysis result mentioned above, with the purpose of the improvement in OPAC2.0 services focusing on book search result, it is necessary to manage users continuously by publicizing libraries concerning respective services, introducing use guide, offering a variety of services, improving quality, and offering information.

• The Journal of Industrial Distribution & Business
• /
• v.9 no.12
• /
• pp.63-72
• /
• 2018

Purpose - In this study, it is classified the service quality dimension of mobile shopping app using Kano model. In addition, it is evaluated quality factors suitable for strategic management from the viewpoint of service provider through mobile application through binary dimension analysis. Research design, data, and methodology - In this study, seven quality dimensions such as information quality, reliability, immediacy, convenience, design, security and customer service were derived through related studies to make binary shopping quality app quality measurement. 37 sub-variables were set by each quality dimensions. Each questionnaire was composed of positive and negative items like Kano's proposed method, and the satisfaction coefficient suggested by Timko(1993) was examined to understand the influence of each factors on customer satisfaction. Results - As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. As a result of research, shopping app users perceived unity quality factor in most items of service quality dimension such as information quality, reliability, immediacy, convenience and customer service. And, in information quality, the information overload was classified as an apathetic quality component, while the related information provision belonged to an attractive quality component. In reliability quality, customized service provision was classified as an attractive quality component. In instant connectivity, the quality of the connection during transport was classified as an attractive quality component. In convenience quality, access to product information was classified as a one-way quality component. All components of designs quality were classified as attractive quality components, and in security quality, all of their components were all classified as one quality component. Lastly, in customer service, they components were all classified as a single quality component. In addition, the satisfaction coefficient showed a good impression, quick response of the result, fast delivery, and the unsatisfactory coefficient showed more interest in personal information such as payment method safety, and transaction security. Conclusion - In the online service environment, which is difficult to differentiate in terms of upward upgrading only by technological implementation and function, the results of this study can be suggested as a differentiating factor for major channels with customers rather than improve the brand image.

• Korean Journal of Remote Sensing
• /
• v.33 no.6_3
• /
• pp.1187-1196
• /
• 2017

Despite the continuing effort to estimate the value of function and services of ecosystem, most of the researches has used low and medium resolution satellite imagery such as MODIS or Landsat. It means that the researches to measure the ecosystem service value using VHR (Very High Resolution) satellite imagery have not been performed much, while the source of available VHR imagery is increasing. Thus, the aim of this study is to estimate and compare the result of ecosystem service value over Sejong city, S. Korea, which is one of the rapidly changed city, through the pixel-based and object-based classification analysis using VHR KOMPSAT-3 images, for more specific and precise information. In the result of the classification, forest and grassland were underestimated while agriculture and urban were overestimated in the pixel-based result compared to the object-based result. Furthermore, bare soil area was presented contrasting result that was increased in the pixel-based result, however, decreased in the object-based result. Using those results, ecosystem service values were estimated. The annual ecosystem service values in 2014 were $8.18 million USD(pixel-based) and $8.63 million USD(object-based), however, decreased to $7.80 million USD(pixel-based) and $8.62 million USD(object-based) in 2016. It is expected to use those results as a preliminary data when to make sustainable development plan and policy to improve the quality of life in the local level.

• Journal of Korean Society for Quality Management
• /
• v.32 no.2
• /
• pp.59-76
• /
• 2004

It has been regarded as important in both academic and practical issues how to evaluate service quality. In addition international traveling will be growing due to increasing income and globalization. Thus, it is very important to measure the international airport's service quality properly. This study was conducted to identify the service quality factors which are utilized to measure international airport's service quality. According to the statistical analyses' results of this study, seven service quality factors and thirty two measurement items were found to evaluate international airport's service quality. They are some different from those which PZB(1988b) identified to measure service quality. This result implies that it is necessary to find the service quality factors reflecting the unique characters of the service organization when measuring service quality of a service organization.