• 한국의류산업학회지
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• 제8권4호
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• pp.449-457
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• 2006

The purpose of this study was to investigate perceived service qualities in cosmetics purchasing and, those difference and consumer satisfaction among cosmetics store types. Data were collected from 276 adult females and analyzed by using frequencies, factor analysis, reliability analysis, ANOVA and duncan test utilizing SPSS WIN 10.0. The results showed that consumers perceived service quality such as reliability and responsiveness, product policy, tangibles, store atmosphere policy, business policy, sales policy to cosmetics store. There were significant differences on service quality among cosmetics store types. Consumers using department stores highly perceived factors such as reliability and responsiveness, product policy, tangibles, store and atmosphere policy, but consumers using common cosmetics store lowly perceived these factors. There were significant differences with regard to use effect and pleasure in using to satisfaction among cosmetics store types. Use effect was revealed the highest to consumers purchasing cosmetics in department stores but the lowest in discount stores. Pleasure in using was revealed the highest consumers using department stores but the lowest common cosmetics store.

• East Asian mathematical journal
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• 제24권1호
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• pp.45-55
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• 2008

We consider an M/G/1 queue with $P^M_{\lambda}$-service policy, which is a two-stage service policy. The server starts to serve with rate 1 if a job arrives to the sever in idle state. If the workload of the system upcrosses $\lambda$, then the service rate is changed to M and this rate continues until the system is empty. It costs to change the service rate to M and maintaining the rate. When the expectation of the stationary workload is supposed to be less than a given value, we derive the optimal value of M.

• 산업경영시스템학회지
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• 제38권2호
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• pp.91-100
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• 2015

In this study, we propose an efficient two-phase heuristic policy, called an acceptance tolerance control policy, for Infrastructure as a Service (IaaS) cloud services that considers both the service provider and customer in terms of profit and satisfaction, respectively. Each time an IaaS cloud service is requested, this policy determines whether the service is accepted or rejected by calculating the potential for realizing the two performance objectives. Moreover, it uses acceptance tolerance to identify the possibility for error with the chosen decision while compensating for both future fluctuations in customer demand and error possibilities based on past decisions. We conducted a numerical experiment to verify the performance of the proposed policy using several actual IaaS cloud service specifications and comparing it with other heuristics.

• 한국도서관정보학회지
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• 제46권1호
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• pp.83-114
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• 2015

본 연구에서는 정책정보멘토링서비스 수요자의 요구를 분석함으로써 정책정보멘토링서비스를 개발함에 있어 염두에 두어야 할 사항을 도출하고자 하였다. 이를 위해 정책정보멘토링서비스의 참여대상자가 될 정책관련 관계부처 공무원, 정책연구소 연구원, 정책정보서비스 실무기관 담당자 등을 대상으로 설문조사를 수행하였으며, 그 결과는 다음과 같다. 첫째, 정책정보멘토링서비스에 대한 요구는 매우 높게 나타났고, 이 서비스에 대한 참여의사도 매우 높은 것으로 나타났다. 둘째, 정책정보멘토링서비스 개발 시 중점을 두고 개발해야 하는 사항은 정책정보제공서비스의 전문성 및 양 질적 향상, 정책정보 정보원 제공 서비스로 나타났고, 정책정보멘토링서비스에 성공하기 위해서는 서비스에 참여할 기관들과 먼저 협약을 맺고 협력기관이 구성원들의 멘토 및 멘티로 활동을 권장할 수 있도록 해야 할 것으로 분석되었다. 셋째, 정책정보멘토링서비스가 성공하기 위해서 운영자측에 요구되는 조건은 멘토/멘티 인력 확보, 멘토/멘티에 대한 교육, 전문적인 멘토/멘티 활동을 위한 소속기관의 재정 지원협력 보장, 정책분야와 관련된 기관과의 연계 등으로 나타났다.

• 한국응급구조학회지
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• 제6권1호
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• pp.185-197
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• 2002

Today, the basic problem of functional safe management of Korean Disaster Control system was separately administrated 33 acts that are relating to safe management in 13 ministries. Because of the facts that the fire service is not provided practically, the control system and risk management for safe administration are not operated, the information can not be shared with each other, and the various laws have the lacks of linkage, the National Safe System was appeared unsteady. The roles and functions of fire service have started with restriction to operate structurally and institutionally, which operational structure of fire service is becoming weak. As a result, the federal and local fire organizations have not reached yet to the institutionalization and the local fire service agencies have bias with the task regarding the fire service because of the relation between organizational structure and the local fire agency. With the enforcement of the federal and local fire system, professionality and autonomy for making policy, and dealing with changes of fire service positively, the national fire service on the policy performance can be established. Promotion of research and development and education training to strengthen innovation in technology and competition in fire industry will contribute to the firmly establishment of control system to prevent from fire, flood, terror and national disaster. This article proposed that (a) the established law and administration, agency are required efforts to effectively operate fire service system; (b) the national fire service agency, national college of fire, national institute of science fire, and national fire service hospital should be early established to make firmly policy to operate effectively and practically. These kinds of innovational acts are known the best ways of operating solid policy of national fire service system.

• 한국신뢰성학회지:신뢰성응용연구
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• 제17권1호
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• pp.58-65
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• 2017

Different from general operating policies applied for various waiting line situations, two complementary dyadic operating policies are applied alternatingly to a single server maintenance service center model. That is, either of the two dyadic Min (N, T) or Max (N, T) policy is applied to operate such center first and the other operating policy should be applied later, and then the same sequence of both operating policies is followed repeatedly. This operating policy is denoted by the Minimax (N, T) policy. Purpose: Because of the newly introduced operating policy, important system characteristics of the considered service center model such as the expected busy and idle periods, the expected number of customers in the service center and so on should be derived to provide necessary information for determination of the optimal operating policy. Methods: Based on concepts of the newly introduced Minimax (N, T) policy, all necessary system characteristics should be redefined and then derived by constructing appropriate relations between complementary two dyadic operating policies. Results: Desired system characteristics are obtained successfully using simple procedures developed by utilizing peculiar structure of the Minimax (N, T) policy. Conclusion: Applying Minimax (N, T) operating policy is equivalent to applying the simple N and T operating policies alternatingly.

• 한국컴퓨터정보학회논문지
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• 제14권10호
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• pp.189-197
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• 2009

웹 서비스 기술이 안정화됨에 따라 기업내 혹은 기업간 웹 서비스들을 통합한 합성된 웹 서비스의 연구가 활발히 진행되고 있다. 또한, 비기능적 속성은 다르지만 유사한 기능을제공하는 웹 서비스들의 증가로 인하여 품질관리는 중요한 이슈로 여겨지고 있다. 품질관리를 위해서는 모니터링 기능이 필요하다. 본 논문에서는 중개자를 통한 합성된 웹 서비스의 품질 모니터링 시스템의 설계를 제안한다. 이 시스템은 OWL-S를 사용하여 합성된 서비스의 프로세스를 명세하며 WS-Policy를 사용하여 다양한 요구사항인 정책(각 서비스 입력 출력값, 품질요소 및 품질요소 값 등)을 명세하여 합성된 서비스 프로세스모델에 첨부한다. 또한, 센서를 이용하여 명세한 정책과실제로 모니터링된 데이터의 값을 비교하여 불일치하면 위반사항이 발생하였음을 웹 서비스 제공자 및 사용자에게 통보함으로서 품질을 관리한다. 제안한 시스템의 검증을 위하여 여행 예약 시스템 예제를 가지고 평균 응답시간과 타임아웃 정책을 적용하여 모니터링한 결과를 보여 준다.

• 기술경영경제학회:학술대회논문집
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• 기술경영경제학회 1999년도 제15회 하계 학술발표회 논문집
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• pp.203-225
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• 1999

In this paper, I tried to analyze the relationship between the market structure of teleommunicatin industry and market performance using Economides and Lehr's results considering composite goods methods. And I took three policy scenarios into account. First, government tires to implement the policy which divides the integrated monopoly into network operator and service provider, then invite competition to service part. Second, government tries to implement the policy which invite the competition to service part only. Third, government tries to implement the policy which invite the competition to integrated duopoly. I gained the best result in the third scenario. So we can conclude that Parallel vertical integration is the best market structure. I also specially checked the relationship between the market structure and service quality. I gained the best service quality in the third scenario. So we can conclude that Parallel Vertical Integration is also the best market structure with regard to the service quality.

• 한국국방경영분석학회지
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• 제28권2호
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• pp.1-19
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• 2002

This study shows the effect of inventory policy change from supplier-based to customer-based. We focus on the service level, cost, and information distortion of the Military Supply Chain(MSC) with System Dynamics. We design MSC model according to field practician interviews by using Vensim. The simulation makes a comparison between supply-based inventory policy performances and order-based inventory policy performances. In order to evaluate the MSC performances, we measure the accumulation of backlog(service level), supply chain cost, and order percentage overshoot(information distortion). The results show that 1) changing inventory policy from supplier-based to end customer order-based gets a good customer service, reduces MSC cost, and prevents information distortion, 2) changing inventory policy from supplier-based to immediate customer order-based reduces a small amount of MSC cost and deteriorates customer service, and 3) supply level is main factor for MSC performances improvement. This study implicates the policy change makes a improvement of MSC performance without introducing information system.

• 한국IT서비스학회지
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• 제11권1호
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• pp.83-92
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• 2012

The development of science and technology oriented knowledge society accelerates the convergence between scientific theory and industrial technology and increases the complexity problem of social and economic sectors. These cause the difficulty of securing the reliability and objectivity of science and technology policy. These also are barriers of balanced evaluation between rational science and technology policy making, management, and policy coordination. In this regard, Advanced countries in science and technology develops policy support system and promotes the program of evidence-based SciSIP(Science of Science and Innovation policy) together. This paper introduces a new approach developing science service of science and technology policy utilizing business intelligence technology in Korea. Also, it proposes the integration method of policy knowledge base and component-based service supporting S&T policy decision-making process and introduces services case studies.