• 제목/요약/키워드: service policy

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Prioritizing Telecommunications Service Policies in South Korea: An Innovation System Approach

  • Kim, Hongbum;Kim, Eungdo;Lee, Daeho;Jung, Sungdo;Moon, Hyoungdon
    • Journal of Information Technology Applications and Management
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    • 제22권3호
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    • pp.115-128
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    • 2015
  • Although the telecommunications service industry has become a basic infrastructure component of the information and communication technology (ICT) industry, it is now losing its reputation as a cash cow due to achieving a saturation of service subscribers, especially in South Korea. With the exception of improving network speeds, network operators are experiencing difficulties in creating new innovations. Therefore, new innovations for the telecommunications service industry should be identified in conjunction with government policies for industry promotion. To examine the innovative capabilities of a specific industry, innovation system theories were used as a framework for research. However, existing innovation systems are limited with regard to explaining the openness of relationships and user participation which are general properties of the ICT industry. Moreover, as sources of innovative activity, additional values such as financial support and collaboration are more appropriate. This study presents a new innovation system based on innovation values. We analyze the telecommunications service industry and prioritize the importance of telecommunication policies within South Korea. An in-depth interview with experts based on the innovation system framework is conducted first. Next, innovation factors derived from the interview are applied within an analytic hierarchy process (AHP), leading to a prioritization of innovation factors for the telecommunications service industry.

클라우드 컴퓨팅 환경에서 AHP를 이용한 서비스 과금체계 연구 (Analysis of Billing System using AHP for Cloud Computing Services)

  • 장필식;최일영;최주철;김재경
    • 한국IT서비스학회지
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    • 제11권3호
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    • pp.129-159
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    • 2012
  • Cloud-computing is in the limelight with expectation for cost reduction, because it alleviates the burden of initial investment and maintenance cost and based on pay-as-you-use billing policy. However, many suppliers of Cloud-computing service are suggesting diverse and complicated billing policies without consideration for setting reasonable service billing policy and definite criteria of properties to determine service billing system. So companies willing to use Cloud-computing service are hard to understand the billing system and often spend more expensive cost than necessary. Therefore, this study invested billing system properties of four representative suppliers. Based on these properties of billing system, this study found priorities using AHP survey which conducted to experts who are able to make decisions for adopting Cloud-computing in the company using or willing to use Cloud-computing service. We expect that this study can suggest basic guideline for comparing and analyzing properties of Cloud-computing service with standardized and objective method.

대학급식소의 운영특성에 따른 급식관리 평가 (Assessment of Food Service Management in University Food Service)

  • 조순희;홍성야
    • 한국식품조리과학회지
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    • 제14권5호
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    • pp.482-491
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    • 1998
  • The objectives of this study were to characterize the food service managements in university food services. In a survey involving university food service centers throughout the country, the importance, performance scores and policies for food service management were investigated. Of the total 40 institutions surveyed, 23 were run directly by the institution, eight by contract, and nine by rental. Data were analyzed by t-test, ANOVA using the SPSS program. Management system was evaluated separately for organization, human resources, finance, nutrition education, purchasing, quality control, sanitation and safety, and marketing for their relative importance, degree of performance, and policy establishment. It was found that the relative importance scored higher than the degree of performance and policy establishment. When rhe relative importance for the direct, contract and rental operations was compared, the rental operation scored the highest. Performance score of direct was the highest in direct operation. The findings of this research suggest that the university food service should be creative through systematic management, and further research is needed to evaluate various variables that influence productivity, such as employee morale, pleasant working environment, customer satisfaction, and introduction of TOM for university food services.

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보건지소 진료실적에의 관련요인 (Factors Related to the Medical Service Performace of Health Subcenter Directors)

  • 조주현;박재용;차병준
    • 보건행정학회지
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    • 제6권2호
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    • pp.131-148
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    • 1996
  • This study was carried out by using questionnaires with 200 general doctors serving as the director of health subcenter in Kyongsangbuk-do Province as of January 1995. The results are summarized as follows. It was shown that the general characteristics consisted of 53 directors in the lst year(26.5%), 85 in the 2nd year(42.5%) and 62 in the 3rd year(31.0%). The percentage spent on their medical service showed that 73.0% of those directors spent more than 90% on their medical service. Based on their general service attitiude, 0% answered that the director of the health subcenter completes the given duties as the director, and 24.5% did that the director has the sense of responsibility and duty. Multiple answers concerning inconvenience and difficulties of the health subcenter director showed that less monthly salary accounted for 75.5%, no administrative power for 50.0%, insufficient medical instruments for 35.5%, insufficient budget for 30.0%, respect. In conclusion, in order for the health subcenter to meet the function as the primary medical clinic, it is required to arange the plans to inspire the public health doctors' service desire to that they can give the medical service as good as the private primary medical clinics, to convert existing concept of the public health doctors' placement in Myon administrative district into new concept in Gun by breaking from a uniform placement, and to consider an intensive placement according to the relevant projects so that preventive health activities can be planned and carried out.

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의류점포의 서비스품질지각과 관련변인 연구 (A Study on the Relationship between Service Quality of Apparel Stores and Related Variables)

  • 이영선;전지현
    • 한국의류학회지
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    • 제25권6호
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    • pp.1057-1068
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    • 2001
  • The purpose of this study was to clarify service quality of apparel stores and find out related variables. The related variables are contained customer's characteristics (shopping orientation, demographic characteristics), store types and store patronage behavior in apparel store. The subjects selected for the final analysis were 363 females aged from 20 to 59 who lived in Taejon. And the data were collected using a questionnaire and analyzed through factor analysis, ANOVA, cluster analysis, regression, Duncan test, Tukey test. The results of this study were as follows; 1. Services quality of apparel stores consisted of seven dimensions ; ability of salesperson, belief in policy, convenience of facility, attractiveness of physical environment, convenience of using credit cards, convenience of space movement. and apparence of salespeople. 2. Shopping orientation consisted of four dimensions; recreational shopping orientation, rational shopping orientation. convenience-oriented shopping orientation, price-conscious shopping orientation. Shopper types consisted of three dimensions ; recreational-economical type shopper, rational type shopper, convenience-oriented type shopper. Significant relationships were found out between those shopper types and service quality. Significant difference was caused by demographic characteristics(age, marital status, education, income. job) except for places of residence and service quality. 3. The significant difference was found out between store types and service quality. 4. Service quality(ability of salespeople. belief in policy, convenience of facility, convenience of using credit cards. apparence of salespeople) were influenced store patronage behavior.

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A Task Scheduling Strategy in Cloud Computing with Service Differentiation

  • Xue, Yuanzheng;Jin, Shunfu;Wang, Xiushuang
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • 제12권11호
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    • pp.5269-5286
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    • 2018
  • Task scheduling is one of the key issues in improving system performance and optimizing resource management in cloud computing environment. In order to provide appropriate services for heterogeneous users, we propose a novel task scheduling strategy with service differentiation, in which the delay sensitive tasks are assigned to the rapid cloud with high-speed processing, whereas the fault sensitive tasks are assigned to the reliable cloud with service restoration. Considering that a user can receive service from either local SaaS (Software as a Service) servers or public IaaS (Infrastructure as a Service) cloud, we establish a hybrid queueing network based system model. With the assumption of Poisson arriving process, we analyze the system model in steady state. Moreover, we derive the performance measures in terms of average response time of the delay sensitive tasks and utilization of VMs (Virtual Machines) in reliable cloud. We provide experimental results to validate the proposed strategy and the system model. Furthermore, we investigate the Nash equilibrium behavior and the social optimization behavior of the delay sensitive tasks. Finally, we carry out an improved intelligent searching algorithm to obtain the optimal arrival rate of total tasks and present a pricing policy for the delay sensitive tasks.

정부통합전산센터의 Web2.0 적용 방안에 관한 연구 (A Study on the Adaptation Strategies Based on Web2.0 for NCIA)

  • 나종회;김판구
    • 디지털융복합연구
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    • 제6권3호
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    • pp.23-34
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    • 2008
  • Progressing of Web2.0 and social digitalization are lead to changing citizens participation and citizen centric service of civic service. To meet this trends that is online collaboration and sharing, citizen's service that provides our government, also need to changing web2.0 style. This paper argues that government could now grasp the opportunities that are emerging in terms of web2.0 Current policy and action is not yet adequate to grasp these opportunities. So this study focused on strategies of civil services based on web2.0 using NCIA(National Computerization Integrated Agency) cases. For the purpose, we analyze former researches related with civil service. And then, we propose web2.0 adaptation strategies for NCIA.

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중년기 가족의 교육비 문제와 디지털 시대의 해결방안 모색 (Issues of Education Expenses and Policy Implication of On-Line Education Service for the Middle Aged Families)

  • 손상희;정영숙
    • 가정과삶의질연구
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    • 제21권1호
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    • pp.49-60
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    • 2003
  • The purpose of this study is to analyze expenditure on children's private, after-school education, perceptional need for private education, and budget planning pattern for the expenditure of education applying survey data, and to investigate current situation to Identify solving planning for digital age. taking on-line educational service system and internet financial planning for children's educational expenditure into account. Under the purposes, this study especially focused on the condition of on-line educational service system and the merits as well as problems of the system, the need for household financial planning for children's education, and the condition or nature of internet financial planning system, in terms of providing market information and of suggesting policy implications.

COPS기반 Diff-Serv 망에서의 QoS 테스트 (QoS Test in Diff-Serv Network using COPS)

  • 채희성;한태만;정유현
    • 대한전자공학회:학술대회논문집
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    • 대한전자공학회 2003년도 하계종합학술대회 논문집 I
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    • pp.406-409
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    • 2003
  • 본 논문에서는 인터넷 QoS(Quality of Service)보장을 위하여 제안된 Diff-Serv(Differentiated Service)모델을 구현하고, QoS 를 보장하지 않는 BE(Best Effort)서비스와 우선 순위가 높은 패킷을 처리하여 QoS 를 보장하는 EF(Expedited Forwarding) 서비스의 차이를 통하여 Diff-Serv 망의 우수성을 입증하고자 한다. Diff-Serv 망은 BB(Bandwidth Broker)와 에지라우터 그리고 다수의 코어라우터로 구성된다. BB 로부터 라우터에 QoS Policy를 전송하기 위하여 COPS(Common Open Policy Service) 프로토콜을 구현하였으며, 사용자와 BB 사이의 SLAT/RAR(Service Level Agreement/Resource Allocation Request)를 처리하기 위하여 Admission Control 이라는 명명한 자체 프로토콜을 개발하였다. 구현된 Diff-Serv 망에서 QoS 보장 테스트를 위하여 19.2Mbps 대역폭이 요구되는 HDTV 스트리밍 서비스를 이용하여 인위적으로 Background Traffic 을 발생시켰을 때, BE 서비스만을 지원하는 망에서는 현저하게 서비스의 질이 떨어지는 반면에 Diff-Serv 망에서는 QoS가 보장됨을 알 수 있었다.

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보육시설 친환경농산물 급식에 대한 지불의사 분석 (An Analysis on Willingness to pay for Environmental-Friendly Agri-Product Food Service of Child-care Centers)

  • 오호영;허승욱
    • 한국유기농업학회지
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    • 제13권4호
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    • pp.375-388
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    • 2005
  • The objectives of this study were to analysis willingness to pay (WTP) for environmental-friendly agri-product (EFAP) food service of child-care centers. To analysis preference about EFAP and WTP, parent' survey were conducted residing in Asan city. The sample size of the survey is 143 respectively. As a result, most of parents really recognized that EFAP is good for their children as well as they want to change food material from general agri-product to EFAP. Moreover, additional willingness to pay fur EFAP food service is 8,360 won on average per month. Therefore, environmental-friendly agri-policy to be more focused on the promotion of the consumer's interests and food security needs.

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