• Title/Summary/Keyword: service policy

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Infra Service Model for Usage-based IT service in Public Sector (공공부문의 사용량기반 IT서비스를 위한 인프라서비스 모델에 관한 연구)

  • Ra, Jong-Hei;Lee, Sang-Hak;Moon, Sung-Jun;Han, In-Jong
    • Journal of Digital Convergence
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    • v.7 no.4
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    • pp.43-56
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    • 2009
  • The concept causing all the fuss is "the utility computing or the usage-based IT service", which now represents the future for IT asset in all aspects of the way they work in business, the commercial and public sector. The core of "utility computing or usage-based IT service" is changing the IT assert from "ownership" to "borrowing", which enables managers to get greater utilization of data-centre resources at lower operating costs. This trend is spreaded in public sector centering the Governmental Internet data Center of Korea(NCIA). So, it has need to make an usage-based IT service model that is suitable for public sector. In this paper, we propose the usage-based IT service model that is composed of IT service framework, service pricing model and IT service architecture.

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An Analysis on the Needs for the Mobile Internet Service (휴대인터넷 서비스에 대한 니즈[Needs]분석)

  • Joo, Young-Jin;Lee, Kwang-Hee
    • Journal of Digital Convergence
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    • v.1 no.1
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    • pp.235-253
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    • 2003
  • In this research, we have developed a model that can explain the potential customer's needs for the potable Internet service, a concept with 'QoS guaranteed lower-price high speed mobile Internet service. Based on the developed model, we have also derived some empirical implications for the business firms interest in the potable Internet market. The developed model is incorporating a survey result, answering of potential customer's attitude for the portable Internet service, from the subscribers to the Internet service, wireless LAN service, and mobile Internet service. As a result, we have found that a very innovative group, such as wireless LAN users and 20's age group using mobile Internet service, could be the most attractive market segment. Moreover, the aspects of the service coverage and the price competitiveness at the service launching stage could be the most critical success factors for the portable Internet service.

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A Study on Satisfaction of School Food Service Using Environment-friendly Agricultural Products (친환경농산물을 활용한 학교급식 만족도 조사)

  • Han, Byeol;Kim, Ho;Yang, Sung-Bum
    • Korean Journal of Organic Agriculture
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    • v.26 no.4
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    • pp.559-570
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    • 2018
  • The objective of this study is to investigate the satisfaction and the perception of school food service using environmental-friendly agricultural product of elementary, middle and high school students and parents. We surveyed related to satisfaction of school food service, perception of environmental-friendly agricultural product and perception of school food service using environmental-friendly agricultural product. As a result, the majority of students and parents want to expand the school food service using environmental-friendly agricultural product. Also It was analyzed that the use of environmental-friendly agricultural products would increase school food service satisfaction. In other words, the using environmental-friendly products in school food service experience positive effects thorough school food service, it will give a positive effect on the satisfaction of school food service. As a results of this study contribute to making policy about expansion school food service.

A Comparison Study between Cloud Service Assessment Programs and ISO/IEC 27001:2013 (클라우드 서비스 평가 프로그램과 ISO/IEC 27001:2013의 비교 연구)

  • Choi, Ju-Young;Choi, Eun-Jung;Kim, Myuhng-Joo
    • Journal of Digital Convergence
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    • v.12 no.1
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    • pp.405-414
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    • 2014
  • It is very important to IT users that the Cloud service provides dynamic extension of IT resources and cost-saving. However, the reliability for Cloud service hinders utilizing Cloud service actively. Existing studies on assessment program for Cloud Service are executed by extracting information security assessment articles and adding features of cloud services by referencing ISO/IEC 27001:2005. This paper will review the recently released ISO/IEC 27001:2013 for the addition, reduction, and changing of articles for Controls and Control objectives. Comparative analysis for the Controls of ISO/IEC 27001:2013 with those of CSA CCMv.3, FedRAMP which is an assessment program for Cloud service will suggest Control Objects of Information Security Management System for related Cloud service. The suggestion of Controls will be an important reference index for the security policy of companies which manage the information security management system based on Cloud service.

Analysis of Accountability for Trust DRM Cloud Service and Design of Monitoring Tool (신뢰되는 DRM 클라우드 서비스를 위한 책임 추적성 분석 및 모니터링 툴 설계)

  • Lee, Hyejoo;Seo, Changho;Shin, Sang Uk
    • Journal of Digital Convergence
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    • v.12 no.12
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    • pp.303-311
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    • 2014
  • The accountability of cloud service which provides the cloud users with accountable services applies various technologies such as the compliance of service policy, monitoring and auditing, logging, and others. It ultimately intends to provide trustworthy cloud service by determining who is accountable for various problems happened during data processing and service offering. In this paper, we propose a cloud ecosystem formed from the chain of content and DRM Cloud service in order to offer secure and trust DRM cloud service when providing high value-added content service. Besides this, we analyse the requirements of cloud services for content owners and users and then propose some logging information to be recorded for trace of accountability and a structure of tool for monitoring.

Service Design for Utilizing Government Information -Focusing on the Case of Gov3.0 Design Group for East North Statistics- (정부 정보의 활용을 위한 서비스디자인 -동북지방통계청의 국민디자인단 사례를 중심으로-)

  • Lee, Yun-Ju;Baek, Su-hyun;Kim, Sun-Ah
    • Journal of Digital Convergence
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    • v.16 no.6
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    • pp.335-341
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    • 2018
  • This study is to innovate policy service development by utilizing beneficiary - centered service design to public information and public data and services that citizens can experience. The Gov 3.0 Design Group operated by the Dongbuk Regional Bureau of Statistics in Daegu in 2015, proposed a 'start-up decision support service' for pre-founders, using data mining on the GIS spatial information held by the Statistical Office and real-time settlement information of credit card companies. For this, service design process and methodology were adopted and participation of various stakeholders. This study suggests that national design activity based on service design is effective in transforming public service based on government information disclosure. It is also worthwhile as an approach that can be considered when the government wants to release or open information or public data in useful form to the public.

Importance of Store Service Quality and Relationship Benefits according to Clothing Consumption Values of Consumers of Fashion Products (패션제품 소비자의 의복소비가치에 따른 점포 서비스품질 및 관계혜택 중요도)

  • Park, Hyesun;Park, Jaeok;Lee, Jiyeon
    • Journal of the Korean Society of Costume
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    • v.64 no.3
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    • pp.93-107
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    • 2014
  • This study examines the differences in store service quality and relationship benefits according to clothing consumption values. This study has collected data from adult consumers in their 20s to 60s via offline and online surveys. A total of 459 survey responses were used for the final analysis. The results of this study were as follows. First, clothing consumption values were composed of 4 factors: emotional, conspicuous, individuality, and practical value. In light of the tendency of consumers' clothing consumption values, consumers have been grouped into 3 consumption groups: hedonic, practical, and practical symbolic. Second, consumers considered price policy product quality, salesperson, product assortment promotion, and convenience of store service quality in the order of importance. Regarding the relationship benefit, consumers considered psychological benefit, economic benefit, informative benefit and social benefit in the order of importance. Third, regarding the importance in service quality for clothing consumption value group, practical symbolic consumption group and practical consumption group considered price policy quality service more important than hedonic consumption group, and practical symbolic consumption group considered product assortment quality, promotion service, salesperson service, convenience of store service more important than other groups. Fourth, regarding the importance of relationship benefits for the clothing consumption value groups, practical symbolic consumption group considered informative benefit and social benefit more important than other groups. The practical symbolic consumption group and practical consumption group considered psychological benefit more important than the hedonic consumption group.

The Causal Relationship of Health Service Quality, Satisfaction, Intention to Revisit and Intention to Recommend Perceived by Health Center Visitors (보건소 이용자가 인지하는 보건의료서비스 질, 만족도, 재이용의사 및 타인권유 의향간의 인과관계분석)

  • Park, Jae San
    • Health Policy and Management
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    • v.15 no.3
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    • pp.60-78
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    • 2005
  • The main objective of this study is to define the nature of the patient service quality of Health Centers, and based on that, to examine the causal relationship of Health Center visitor's perceived service quality with overall satisfaction, intention to revisit and intention to recommend. Data are collected on the basis of the second field survey of '3rd Regional Health Care Planning' operated by the Ministry of Health and Welfare(MOHW). In this study, the 24 patient satisfaction questions are used as outcome indicators. The samples are 3,091 patients who visited 68 Health Centers. The reliability and validity of patient service quality items was evaluated. Finally, the Structural Equation Modeling(SEM) analysis was conducted to find a causal relationship of service quality, patient satisfaction, intention to revisit and intention to recommend. This study shows firstly, the dimension of patient service quality was categorized into 3 dimensions, that is, facilities and environment, staff kindness, and convenience of utilization process. Secondly, the reliability and validity of patient service quality items was satisfied. Lastly, the total effect of convenience of utilization process factor on satisfaction(path coefficients=1.721), intention to revisit(0.843) and intention to recommend(0.696) is more higher than other variables. These findings imply that the quality of various services concerning convenience of utilization process at Health Centers should be improved to satisfy the health need of community people and improve the service quality of Health Centers.

A Study on the Improving Direction of Government Policy for Micro-enterprise : Focused on Fund, Education and Consulting Service (정부의 소상공인 정책 분석 및 개선방향에 대한 연구 : 정책자금, 교육 및 컨설팅 서비스 중심으로)

  • Lee, Siwoo;Lee, Hyunsoo
    • Journal of Digital Convergence
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    • v.16 no.9
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    • pp.39-49
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    • 2018
  • The research investigates the changes of current government policy for Micro-enterprises with respect to the government policy fund, start-up, management education and the relevant consulting services. The examination is used for providing the improving directions of Micro-enterprise government policy reflecting on the current Micro-enterprises. While Micro-enterprise belongs to the class of Small enterprise, the impact of the government policies in Micro-enterprise is much bigger than the other. For this reason, the fundamental investigation considering Micro-enterprise is crucial. In order to provide the improving directions, this research examines the incumbent government policies. Then, the analyses provides the changing agenda for Micro-enterprise. The suggestions contributes to the improving criteria for right paradigm of Micro-enterprise.

A Study on the Social Welfare Library Policy for the Information Alienated Groups (정보소외계층을 위한 도서관의 문화복지 정책에 관한 연구)

  • Lee, Jung-Yeoun
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.22 no.2
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    • pp.27-39
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    • 2011
  • This study analyzed the policy of culture welfare in libraries for the information alienated groups. This study suggested several improvements as a conclusion. Research analyzed organizational tasks and policies for Ministry of Culture, Sports and Tourism, Planning Group for Library and Information Policy and the policies for libraries. First, library service for alienated class was centered in short term period projects. Second, it is hardware oriented such as building small libraries, places for disabled person, multi-cultural libraries. Due to the decentralization of policies for the groups with alienated information, and lack of public supportive policies for private library for the disabled, developing cooperative system is difficult. Third, we revealed that policies for quantitative production of alternative material were achieved. So, this study suggested professional policy in integrative cooperation in accordance with each domain and creation of a separate welfare library policy department and its activity.