• Title/Summary/Keyword: service jobs

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The Effect of Job Rotation on Motivation and Job Satisfaction - Focused on F&B Employees of First Grade Hotels in Seoul - (직무 순환이 동기 부여 및 직무 만족에 미치는 영향에 관한 연구 - 서울 특1급 호텔 F&B 종사원을 중심으로 -)

  • Kwon, Na-Kyung;Kim, Hye-Lin;Seo, Won-Seok
    • Culinary science and hospitality research
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    • v.16 no.4
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    • pp.163-176
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    • 2010
  • The purpose of this study is to find out the effect of job rotation on employees' motivation and satisfaction. That is, it is the ultimate aim to know why employees want job rotation or why not, whether the rotation has an effect on their motivation, and finally whether the motivation gives direct job satisfaction. As a result of the survey, the efficiency and procedure of job rotation have influence on motivation. The employees also think that regular rotation can help them to find the proper position to meet their aptitude. And motivation also affects employees' achievement, benefits, and relationship with their bosses. Especially, when they feel great achievement and pride in their jobs, their satisfaction appeared to be very high. And when they are paid properly in comparison with their workload, or they learn special knowledge from their bosses, they usually content themselves.

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A SMR study of Korean public servants (우리 나라 공무원의 표준화 사망비에 대한 연구)

  • Kim, Hyun-Kyung;Kim, Yong-Chul;Paek, Do-Myung
    • Journal of Preventive Medicine and Public Health
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    • v.30 no.2 s.57
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    • pp.293-307
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    • 1997
  • In Korea, sudden deaths of middle-aged and older male workers who are the responsible persons at home as well as workplace, have aroused social concern. Besides, U. N. has reported recently that mortality of Korea male in 40-50's was one of the highest among newly developed countries in 1992. Not much is, however, known about the nature of the work contributing to the mortality of different groups of workers. Therefore, this study was done to examine mortality of public servants, comprising about 5% of all the employed in Korea, according to their job titles and grades. The datas of 1753 official deaths, comprised 323 (only disease-oriented deaths) applicants of survivors' compensation, were used to examine age-adjusted Standardized Mortality Ratios(SMRs) according to their job titles, grades, tenures and cause of deaths. Controlling age and sex difference was conducted using 26,950,481 general population, 95,340 general deaths and 864,560 working public servants. All the groups were aged 20-64, who were being observed January - December in 1993, at the same time. Results and discussions are as follows. 1. SMRs standardized by general population was significantly low (SMR 44.9 CI 42.8-52.7) for all job titlses. Of public servants, 90.0% was graduated from high school, although 17.5% in general population. The distinction of social status such a education may produce a strong healthy worker effect. Besides, SMRs for different tenure groups showed a steady increase as tenure increases. This suggests that the magnitude of healthy-worker effect may be greater with increasing tenures. 2. SMRs standardized by own public servants was significantly elevated for work-men(SMR 121.0, CI 110.2-132.6) in solitue. When SMRs for different grade, of work-men was examined, 9th(SMR 124.2, CI 104.4-146.7) and 10th(SMR 137.9 CI 120.8-156.8)grade, lower grade in workmen, showed significantly elevated SMRs. Of workmen, 57.0% were graduated from high school and 50.1% in 9th grade, as well. These mean that low economic states made up social class, education may increase mortality rate. 3. Of SMRs according to all causes of death, only policemen on 'cause of death related hypertensive disease'(SMR 282.5, CI 121.6-556.7) was significantly high except for' cause of death related other signs, symptoms and ill-defined conditions'. 4. When SMRs on cause of death related hypertensive disease for different grade of policemen was examined, senior policemen(SMR 241.9), in charge of the front service, showed elevated SMR, in spite of statistical no significance. Especially, the working hour of senior policemen is quite long and also the work schedule is even more irregular for policemen. The results of this study showed that mortality for different jobs differed, and it differed also for different grades in the same job. This difference in mortality may reflect the difference in the nature of job contents, and further studies are warranted to elucidate which job characteristics are responsible.

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Fourth industrial revolution of Women's University Students and change of intelligent information technology

  • Hwang, Eui-Chul
    • Journal of the Korea Society of Computer and Information
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    • v.24 no.11
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    • pp.235-243
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    • 2019
  • Universities are opening related majors and subjects to nurture the problem-solving fusion that businesses want. The time has come when rapid technological. On this thesis, we analyzed three years (2017-2019) of survey result of Women University students in order to figuring out and dealing with the change in 4th industrial revolution and intellectual information technology. It turns out that 1) there was an increase of interest in 4th industrial revolution from 59% in 2017 to 80% in 2019, 2) IoT, ICT, Artificial Intelligence, and Education Research System became top priority in technical strategy, 3)the prime keyword is AI, robot, job, 4)the expectation on increasing of the opportunity and the number of jobs in science technology field was 50%, 5)the importance of universities and companies was 50%, 80% each, 6) the information needed for science technology were educational discipline, change in future science, prospective future information in order, and 7)the most needed education were education on creativity, coding, cross-subject, engineering in order. In the era of the fourth industrial revolution, it is essential to expand the SW manpower base in various fields. University education, which should provide connectivity for super-fusion, should provide curriculum optimized for industrial demands such as, fusion and connected education, creative thinking, self-directed problem solving and etc.

A study on the Factors Affecting Job Separation by Middle and Old aged Self-Employed using KLoSA Panel (고령화연구조사(KLoSA) 패널을 활용한 중고령 자영업자의 일자리 이탈 요인에 관한 연구)

  • Choi, Whayoung
    • Journal of vocational education research
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    • v.37 no.1
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    • pp.119-138
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    • 2018
  • The purpose of this study was to analyze the factors influencing of separation and the time of separation for middle and old aged self-employed workers. The cox proportional hazards model was used in the first survey of KLoSA, 684 persons who were over 40 years old in 2006, using data up to the 5th period of 2014. The main findings of this study are as follows. First, the average duration of job for middle and old aged self-employed workers in 2005 was 15.5years. Of the total 684 workers, 214(31.3%) person was found to have lost their job during survey period. Second, gender, age at start up, and education level have significant effects on job separation of them. When women, when they were older at start up, when they were graduate the university or higher, increased their risk of leaving their businesses. Third, in the characteristic of their work, the type of job and job satisfaction were found to affect to job desertion. When people are engaged in accommodation and food business rather than agriculture and forestry fishery, when the satisfaction of the work is lower, the risk was high. Based on these conlusions, the following implications are suggested. First, it is necessary to establish a support strategy for female middle-aged and old self-employed and older workers who start their own business after their 60s. Second, it is necessary to support them to enter into various fields by utilizing their own aptitude and experience rather than establishing them in industries with low entry barriers. Third, it is necessary to develop policies to help improve job satisfaction in the working environment. In particular, it is necessary to ensure that high educated self-employed workers are satisfied with various compensations by self-employed.

A Case Study on Parents Peer Counselor's for the Disabled Experiences in Field Counseling (장애인부모 동료상담사의 현장상담 활동경험에 관한 질적 사례연구)

  • Choi, Ha-Na;Jeong, Jong-Hwa;Kim, Eun-Jae
    • 재활복지
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    • v.22 no.2
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    • pp.127-159
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    • 2018
  • The purpose of this study is to provide the useful reference to establish the system improvement plan that activates the counseling service quality for the disabled parents peer counselors. The qualitative case study method of Yin (2009) has been used to understand and reflect to the system for the experience of field counseling of the peer counselors for the disabled parents. 10 parents peer counselors for the disabled were proportionately sampled and interviewed about their experiences through a FGI and two individual interviews. The result of the study derived from total 87 abstract concepts and 17 categories and personal motivations for participating and changes from the experience are as follows: the effects of counseling are "mutual sympathy toward the same disability," "Identity transformation from nobody to somebody who gives hope," and "another social insurance and social safety network that parents disability make." The barrier facts for the parents peer counseling activation are: "problem of securing the position of the counseling site" and difficulty in finding the client due to lack of awareness and publicity. "The study suggests four programs to upgrade the parents peer counseling: (1) To secure the position of the counseling site, (2) To reestablish the status as a professional counselor. (3) The need of pokicy supplement and support from the government, (4) The expectancy of creating jobs through the conversion of full-time workers.

A Phenomenological Study on the Working Life of Older Wage Earners: Focusing on the Elderly in Seoul (고령 임금근로자들의 일하는 삶에 대한 현상학적 연구: 서울지역 거주 노인을 중심으로)

  • Park, Jisung;Yoon, Min-Suk
    • 한국노년학
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    • v.37 no.2
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    • pp.497-516
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    • 2017
  • This study explored the meaning and essential structure of the life of 12 older wage earners who are 65 years old or older residing in Seoul. For the in-depth analysis of the qualitative interviews, Giorgi(2012)'s phenomenological research method was used. Results presented a total of 349 meaning units, 35 core meanings, 16 emerging themes, and 6 essential themes. These essential themes consisted of a life tolerating contempt and prejudice, the hungry belly in the later years, a yoke of the subordinate, an unclimbable vertical wall, reviving the hours of youth through working, and labor pride. These six essential themes led to the essential structure of'small happiness that is felt at times out of the weary working life in later years. The research participants felt worn out by the social discrimination and unfair working conditions against older wage earners, but they felt relieved that they were able to work in old age and had a sense of self-esteem through their work. Working was the important tools for older wage earners to experience happiness in later years because it not only relieved their financial burden but also brought a sense of self-esteem and labor pride. Based on the results, we suggested as following: 1) with respect to social discrimination and unfair working conditions against older workers, the whole society should discuss it as the protection of human rights and take legal actions; 2) various service jobs need to be created so that older workers can contribute to the society by utilizing their experiences; and 3) educational programs of computer or internet use must be expanded through which older wage earners can improve their job skills.

A Study on the Audio Mastering Results of Artificial Intelligence and Human Experts (인공지능과 인간 전문가의 오디오 마스터링 비교 연구)

  • Heo, Dong-Hyuk;Park, Jae-Rock
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.3
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    • pp.41-50
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    • 2021
  • While artificial intelligence is rapidly replacing human jobs, the art field where human creativity is important is considered an exception. There are currently several AI mastering services in the field of mastering music, a profession at the border between art and technology. In general, the quality of AI mastering is considered to be inferior to the work of a human professional mastering engineer. In this paper, acoustic analysis, listening experiments, and expert interviews were conducted to compare AI and human experts. In the acoustic analysis, In the analysis of audio, there was no significant difference between the results of professional mastering engineers and the results of artificial intelligence. In the listening experiment, the non-musicians could not distinguish between the sound quality of the professional mastering engineer's work and the artificial intelligence work. The group of musicians showed a preference for a specific sound source, but the preference for a specific mastering did not appear significantly. In an expert interview, In expert interviews, respondents answered that there was no significant difference in quality between the two mastering services, and the biggest difference was the communication method between the mastering service provider and the user. In addition, as data increases, it is expected that artificial intelligence mastering will achieve rapid quality improvement and further improvement in communication.

The Effect of Eco-Friendly Logistics Strategy on the Logistics Performance of Exporting Companies (친환경 물류전략이 수출기업의 물류성과에 미치는 영향 분석)

  • Lee, Dong-Bae
    • Journal of Korea Port Economic Association
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    • v.38 no.3
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    • pp.151-164
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    • 2022
  • According to the "2021 Trade Statistics" released by the Korea Customs Service, the number of domestic export companies has decreased by 2,400 since COVID-19, and the number of importers has increased by 10,000. Exporting companies are making a great contribution to the economic development of Korea along with the creation of domestic jobs. At a time when the logistics environment changes rapidly, there are insufficient papers analyzing the impact of eco-friendly logistics strategies of domestic exporters on logistics performance. In order for exporting companies to continue to have global competitiveness and improve logistics performance, it is necessary to analyze the impact of eco-friendly logistics strategies on the logistics performance of exporting companies. The purpose of this study is to analyze the effect of eco-friendly logistics strategies of domestic export companies on logistics performance. The eco-friendly logistics strategy is divided into an internal strategy and a supply chain management strategy. As a result of the analysis, it was analyzed that the internal strategy has a positive effect on the logistics performance of exporting companies, and the supply chain management strategy has a positive effect on the logistics performance of exporting companies. As such, it was analyzed that the eco-friendly logistics strategy of exporting companies is an important resource for companies and serves as the basis for improving the logistics performance of companies.

The effect of black consumers' perception of behavior on beauty workers' anger and intention to change jobs (블랙컨슈머 행동지각이 미용 종사자의 분노표현과 이직의도에 미치는 영향)

  • Yun, Su-Mi;Choi, Myo-Sun;Seo, Eun-Hee;Yoon, Mi-Hwa
    • Journal of Convergence for Information Technology
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    • v.12 no.5
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    • pp.183-193
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    • 2022
  • The purpose of this study is to analyze the effect of black consumer behavior perception on the anger expression and turnover intention of beauty workers. For data collection, the final 392 copies were used by distributing questionnaires to 400 people for three months from November 1, 2021 to January 31, 2022, centering on beauty service workers in Seoul, Gyeonggi, and Incheon. For data analysis, SPSS 25.0 program was used. Frequency analysis was performed to identify demographic characteristics, and factor analysis and reliability analysis were performed to understand the validity of the measurement tool. Correlation analysis, A regression analysis was performed. As a result of the analysis, the transient and deterrence of black consumers had a positive (+) effect on anger expression, anger suppression, and turnover intention, and anger expression and anger control had a positive (+) effect on turnover intention. Therefore, it is necessary to raise excessive problems of black consumers or eradicate forced services, and it is believed that proper customer response methods and programs for stress relief should be provided by members.

The Impact of COVID-19 on the Labor Market in India: Focusing on the Expansion of the Labor Gap and Digitization (COVID-19가 인도 노동시장에 미친 영향: 노동격차 확대와 디지털화를 중심으로)

  • Kang, Sung Yong;Lee, Myung Moo;Kim, Yun Ho;Nam, Eun Young;Lee, Sang Keon
    • Journal of Appropriate Technology
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    • v.7 no.1
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    • pp.102-114
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    • 2021
  • India has recently experienced an acute crisis confronting the COVID-19 pandemic as confirmed cases exceeded 11.73 million in March 2021, which was the second worst scale only after the United States. The strict lockdown measures as well as the pandemic itself posed a serious threat of survival, in particular, to immigrant workers engaged in informal sectors, which triggered their reverse immigration. In case the COVID-19 pandemic continues in 2021, it is estimated that in the sector of tourism and service alone, more than 20 million jobs will disappear. The damage on industry is already being realized with the significant decrease of workforce. It is important to note, however, that jobless growth and labor polarization were observed even before the outbreak of COVID-19, and that the pandemic only served as one of the trigger catalysts that made those submerged problems burst out. In this study, we examine the structural problems in industry and labor market in India and consider the social context and efficacy of the "Make in India" or "Atmanirbhar Bhrat" policy. The latter initiative was presented in the trenches of the pandemic in 2020. While considering the complexity of problems, we would like to pursue a future-oriented approach and propose a direction in restructuring the labor market, attempted at reversing the critical conditions following the fourth industrial revolution and digitization into the shortcut to labor market restructuring.