• 한국의류학회지
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• 제28권1호
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• pp.12-21
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• 2004

The purposes of this research were (1) to identify service quality and apparel quality in apparel stores, (2) to examine the influence of service quality, product quality and price on customer satisfaction, (3) to examine the influence of service quality, product quality, price and customer satisfaction on repurchase intention that is important feature of store patronage. The data was collected from 435 female students, career women, and house wives using questionnaire and analyzed by frequency analysis, factor analysis, reliability analysis and regression. The results of this research were as follows: (1) Service quality in apparel stores was divided into six factors: facilities and policy/ salesperson VMD/ after service/ impression and atmosphere/ promotion. (2) Product quality was divided into four factors: objective feature/ expressive feature/ wearing sensation/ fitness. (3) Service quality, product quality, price influenced customer satisfaction. (4) Product quality, price and customer satisfaction influenced repurchase intention directly, but service quality influenced repurchase intention indirectly. (5) Service quality factors that influenced customer to have repurchase intention were facilities and policy, salesperson, and VMD. (6) Product quality factors that influenced customer to have repurchase intention were objective feature and wearing sensation.

• 한국인터넷방송통신학회논문지
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• 제18권2호
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• pp.125-131
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• 2018

2011년 1월 1일부터 2017년 12월 31일까지의 기간 중 e하늘장사정보시스템 온라인 예약서비스를 통한 서울특별시 공설화장시설의 지역별 이용 현황에 대한 비교 분석결과, 총 이용건수 314,877구 중 서울시민이 225,828구로 71.7%, 경기도 고양시 등 기타지방자치단체 주민이 89,049구인 28.3%로 높게 나타났다. 이로 인해 많은 서울시민들이 상(喪)을 당한 어려움 속에 화장예약을 하지 못해 4~5일장의 장례식을 치르거나 타지방자치단체로 원정화장을 가는 등의 문제점이 매년 증가 추세를 나타내고 있다. 위와 같은 문제점을 해소하기 위한 정책 추진의 일환으로 서울특별시 공설화장시설의 이용률이 높은 타지방자치단체와의 공설화장시설의 확충이나 신설을 위한 공동이용방안 추진, 중장기적으로 서울특별시 자체의 공설화장시설의 확충 추진 등을 통한 공설화장시설의 공급 확대가 이루어져야 한다. 또한, 수도권 소재 타지방자치단체 공설화장시설(4개소)의 화장로 가동횟수 확대, 타지방자치단체 주민에 대한 화장요금 인상 등을 통한 화장수요의 분산 및 억제 정책이 시행되어야 할 것이다.

• 대한교통학회지
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• 제24권6호
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• pp.65-74
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• 2006

승용차이용이 많이 유발될 수밖에 없는 지역으로의 주거이동은 쉽게 간과되는 가구의 교통비 지출에도 원인이 있다. 가구의 자동차수요를 적게 일으키고 교통비를 절감시키는 주거입지와 구조를 알아보기 위해서는 주거지역의 공급시설수준에 따른 가구의 교통수용행태를 분석하고 이러한 자료를 기반으로 실제에 가까운 가구의 교통비용을 산정할 필요가 있다. 본 연구는 대중교통시설을 비롯한 근린시설들에 대한 접근도가 가구의 교통이용행태와 더불어 교통비 지출에 미치는 영향을 분석하는데 목적이 있다. 연구지역은 광역 함부르크 시이고 1,640가구들을 통행행태에 대한 설문조사가 실시되었다. 개인의 대중교통이용과 교통거리는 대중교통 공급시설만으로는 큰 영향을 받지 못하고 근린시설공급이 뒷받침 되어야 한다는 사실이 분석결과에서 나타났다. 또한 대중교통시설 및 근린시설이 부족한 지역일수록 여기에 있는 가구들의 승용차 보유수와 교통거리가 증가되었으며 이에 따라 결국 가구들의 교통비용이 늘어났다. 가구그룹들에서 교통비의 최고치와 최저치 사이에 가구당 월 약 200유로 차이가 났다. 가구가 쉽게 감지하기 어려운 주거입지별 평균 교통비용이 가시화되어 가구들에게 홍보된다면 가구의 주거이동행태를 교통수요가 적은 지역으로 유도하는데 기여할 수 있다.

• 한국실내디자인학회논문집
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• 제20권5호
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• pp.178-187
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• 2011

This research suggested the hygienic spatial composition of sell-service restaurants applying HACCP(Hazard Analysis and Critical Control Point System). The circulation of the food, dishes, waste, workers and customers were each fractionated and arranged according to the hygienic sequence of cooking food in kitchen and process for eating food within the customer space. The spaces were separated by the degree of cleanness(clean area, semi-clean area, contaminated area). After that, hygiene facilities to remove contamination and pass facilities intended to control moving were added at the possible points of cross-contamination in oder to prevent the cross-contamination. For hygienic spatial composition of self-service restaurant, the following should be acknowledged: In the kitchen, spaces in which the food is handled after being heated should be located in the clean area. As of the customer space, spaces where dishes are prepared, food and water is received, and the table hall should be located in the clean area. Food circulation should flow from the contaminated area to the clean area. Food, dishes, waste should be moved through pass facilities so that workers do not have to come and go between other areas of cleanness. Also lockers for private clothes and lockers for uniforms should be separated. Hygiene facilities should be easily accessible so that workers can use them whenever they enter their working area. The contaminated area where dirty dishes are dealed with should be separated from the clean area. Waste should be thrown out without crossing cooking areas. As of customer circulation, the hygiene facility for hand washing should be located near the space where dishes for self-service are placed. The customer circulation should lead customers to leave restaurants after giving back the dirty dishes in the contaminated area.

• 대한지역사회영양학회지
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• 제13권1호
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• pp.69-79
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• 2008

This study was designed to develop the strategy plans for the customer satisfaction on foodservice in the senior care facilities. For this, we examined the level of the customer satisfaction and foodservice quality. Additionally, the association between service quality, customer satisfaction, and social, psychological, physical factors of the aged were tested. Data from convenience samples from 3 senior care facilities were collected by using a questionnaire. Exploratory factor analyses were completed on 20 attributes for the food and service quality and 7 items for the social and psychological states of the aged, respectively. Cronbach's a was estimated for reliability, and Pearson correlation and multiple regression analysis were used for statistical analyses. The level of the satisfaction on foodservice was 4.01 of 5.0. The satisfaction on foodservice did not show the significant differences by gender, education level, BMI, and socio-psychological satisfaction. But the foodservice quality and the satisfaction showed significant difference by income and physical problem, and the goal of life of the eldely, respectively. Multiple regression analyses revealed that the determinants of the customer satisfaction on foodservice were the core quality of product, confidence, professionalism of employees and secondary quality of products. Especially, the kindness of employee is the most important attribute of the foodservice. Based on these results, we can set the strategy plans as follow: (1) the introduction of the foodservice evaluation system (2) the deployment of the event activities for offering fun to the customer (3) the continuous training of employees for ensuring the professional and kind service system, and (4) the introduction of selective menu system and take-out service of menu.

• 여성건강간호학회지
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• 제17권1호
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• pp.21-30
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• 2011

Purpose: This study was done to investigate the types of breastfeeding visits by mothers twenty-four months after birth and to identify the factors that increased breast feeding rates. Methods: The subjects of this study totaled seven hundred and seventy-four mothers with infants aged 2 years or less who had visited national medical institutions including Sanhujori service facilities, breastfeeding care service facilities, and community health centers. Data was collected from June 22 to July 31, 2009. Data was analyzed using descriptive statistics, $x^2$ test, ANOVA with a post hoc Scheffe test, and multiple logistic regression. Results: Major findings of this study were significant differences of planned length of breastfeeding and breastfeeding self-efficacy in relation to the differing types of breast feeding community visits by mothers. In multivariate logistic regression, baby's age, exclusive breastfeeding at hospital, utilization of breastfeeding care service facility, planned length of breastfeeding, and breastfeeding self-efficacy were independent predictors of the feeding type. Conclusion: In order to increase breastfeeding rates, programs provided by public health care services and medical facilities should start education on breast feeding in the hospital before mothers are discharged and then continue through the use of Sanhujori service facilities and workplace at 3 month and 6 month postpartum.

• International journal of advanced smart convergence
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• 제8권2호
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• pp.191-198
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• 2019

On the basis of 2017, the cremation rate in capital area was 89.0% which was much higher than the national average cremation rate(84.6%). Due to the short supply of cremation facilities in accordance with the increased number of cremation cases every year, the demand for cremation from the residents outside of the jurisdiction area with no cremation facilities was increased, so that the residents in the jurisdiction area had difficulties in using the Online Cremation Reservation Service in Funeral Information System. Thus, this study aims to make suggestions for policies as follows.First, on the basis of 2017, the demand-supply rate of cremation facilities in Gyeonggi-do was 139.4%, which means that the demand for cremation largely exceeds the ability to supply cremation. Therefore, first, in the level of Gyeonggi-do, the expanded supply of cremation facilities should be induced by carrying forward policies such as financial support to the basic local governments installing cremation facilities and expansion of incentives support to the residents of regions attracting cremation facilities. Second, it would be necessary for the central government to expansively conduct the support standard price and government subsidy rate(70%) for the new construction of cremation facilities and the establishment of cremation furnaces. Third, there should be some policies to decrease the inflow of residents outside of the jurisdiction area by raising the fee for using cremation facilities outside of the jurisdiction area of Seoul Metropolitan City and also expanding the application of a sliding scale of cremation hours.

• 의료ㆍ복지 건축 : 한국의료복지건축학회 논문집
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• 제26권2호
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• pp.71-79
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• 2020

Purpose: The purpose of this study is to derive basic data for desirable location and functions of the integrated care center. Methods: Survey, Questionaire and statistical analysis are the main research method of this study. In order to collect data related to utilization pattern and favorite functions of the senior people, researchers have visited 4 social welfare facilities located in Southern Gyeonggi Province. 403 questionaires have been gathered from 4 facilities and they have been analyzed by using Excel Program of MS. Results: First, compared to other services, healthcare services have been preferred by many older people in Social welfare Facilities. This means that integrated care centers providing healthcare services for older people rather than services for children or disabilities is desirable. Second, Integrated Care Centers had better be established within the walk distance of elderly people. If it is not easy, the introduction of shuttle bus for older people is desirable. Especially, in case of large Care Center. Implications: This study shows that small facility with community care rather than big facility is desirable for small community in the point of friendliness, convenience, economy, etc.. However it is necessary to combine welfare service and healthcare service even in small centers.

• Journal of Nutrition and Health
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• 제36권5호
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• pp.528-535
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• 2003

The purposes of this study were: 1) to investigate the operational and financial characteristics of contract-managed high school food services in Seoul, 2) to analyze the financial performance of high school food services 3) to develop guidelines for meal pricing and facilities investment costs. From Oct to Nov 2001, questionnaires were mailed to 249 high schools that were managed by contract food service companies. A 40.2％ response rate was recorded. The results of this study were as follows: 1. Student enrollment in high schools run by contract-managed food services was 1,518, with a 68.5％ participation rate in the school lunch program. The average meal price was 2,141 won. 2. Based on the income statement analysis, average total sales were 410,440,504 won and average net profit was 16,098,558 won. 3. The optimum food cost per meal was 1,200-1,300 won per meal, calculating using the methods of conversion factor, RDA (Recommended Daily Allowance), and nutrient exchange unit. 4. Guidelines for meal pricing were developed using the modified actual pricing method based on facilities investment cost, number of meals and food cost. The ratio of labor cost, general management expenses and ordinary profit were adopted from the schools with liability. The food cost, depreciation and interest cost were calculated based on unit meal. 5. The guideline for facilities investment was developed based on the number of meals, meal price and food cost. The guideline included the maximum facilities investment cost paid by the contract food service management company. (Korean J Nutrition 36(5): 528∼535, 2003)

• 농촌계획
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• 제25권3호
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• pp.19-27
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• 2019

The purpose of this study was to determine whether public services in rural areas performed the functions of public interest value that benefited all residents of rural areas. Therefore, the results were derived through spatial distribution and population characteristics analysis at the level of basic living service facilities. As a result, the status of spatial distribution in the Favorable and Vulnerable areas of rural villages and the status of population distribution in the vulnerable areas was analyzed for retail, child care and medical facilities. In the case of retail facilities, it was found that more than 80.0% of the country's farming villages were distributed in the favorable areas that could be reached within 15 minutes. In the case of child care facilities, 91.5% of the total number of favorable areas could be reached within 15 minutes, and the distribution of child care facilities nationwide was deemed proper. In the case of medical facilities, 90.8% or more villages could be reached within 15 minutes of travel time as a lawmaker, and in the case of hospitals and emergency medical services, 92.7% of hospitals and 68.2% of emergency medical services were analyzed as favorable areas. Through these results, the government intends to establish objective spatial data in rural areas to provide basic information on policy directions and contribute to planning.