• Title/Summary/Keyword: service delivery system

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Development of Tracking and Batch Payment Processing System for Parcel Delivery Based on RFID and GIS Technology (RFID와 GIS기술을 활용한 개별화물 배송추적 및 일괄정산 시스템 개발에 관한 연구)

  • Shim, Jin-Bum;Han, Young-Geun
    • Journal of the Korea Safety Management & Science
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    • v.12 no.2
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    • pp.107-112
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    • 2010
  • Door to door service is a typical method for individual parcel deliveries. In the current delivery information system, a delivery person manually inputs the information of many delivery results, which causes inefficiency and difficulties of tracking deliveries. This study suggests an enhanced delivery information system which has the following two characteristics. Firstly, a tagged RFID(Radio Frequency Identification) transmits the delivery result information to the main server by just collecting RFID at a place of destination. Secondly, with the characteristics of rewritable method, the collected RFID is to be input new information and tagged to other parcels.

T-Chord Ring System based on Overlay Network for Service Discovery and Delivery in MANET (MANET에서 서비스 발견 및 전달을 위한 오버레이 네트워크 기반의 T-Chord 링 시스템)

  • Han, Insung;Jeong, Hongsik;Park, Moosung
    • Journal of the Institute of Electronics and Information Engineers
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    • v.50 no.1
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    • pp.51-63
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    • 2013
  • Recently with base apply MANET with the application for the service discovery and delivery which are various techniques are being proposed the result of such MANET base research techniques from actual inside. This dissertation proposes T-Chord(Trustworthy-based Chord) Ring system for MANET to guarantees from such requirements. T-Chord Ring system in order to manage Efficiently the services which the mobile nodes provide is the service discovery system which uses P2P overlay network Technique in mobile environment. The system which is proposed MANET communications in order to accomplish a service discovery operation with physical network class and logical network class will be able to minimize problems from about MANET service discoveries, and uses the dispersive hash table technique for a service discovery and effectiveness of service discovery improves and will be able to guarantee the expandability of network size. The mobile nodes(mobile device) have a mobility from MANET and operate with service request node, service provide node and service transmit node. The mobile nodes will be able to elect cluster header using Trustworthy that was evaluated service request, provision and delivery in each other. The system which is proposed a service discovery and a delivery efficiently will compose the cluster head which will grow of P2P overlay networks and will be able to accomplish. The system which proposes from dissertation is composed of Trustworthy evaluations of MANET mobile nodes, service information collection which is dispersed and P2P overlay networks that composed of Chord algorithm modules which provide O(Log N) efficiencies. The system comparison evaluation analyzes an efficiency from the expandability side of effectiveness and the network of service discovery technique and the service discovery message over head, service discovery and delivery of former times and service discovery and delivery is excellent gives proof from MANET.

A Study on the Mediating Effect of Customer Orientation between O2O Service Quality and Customers' Perceived Service Satisfaction

  • KANG, Min-Jung;WU, Zhuolun;HWANG, Hee-Joong
    • Journal of Distribution Science
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    • v.19 no.2
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    • pp.37-44
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    • 2021
  • Purpose: O2O (Online to Offline) is an internet-based platform. The purpose of this study is to confirm the effect of service quality of O2O food delivery service on service satisfaction, and whether customer orientation mediates the relationship between service quality and service satisfaction. Research design, data and methodology: This paper surveyed Chinese consumers using the O2O food delivery platform through a questionnaire technique. Smart PLS 3.0 was used to verify the hypothesis of this study. PLS is characterized by the advantage of minimizing measurement errors and maximizing the influence of each factor. Results: It was confirmed that O2O food delivery companies need to increase service quality (information quality, product quality, and social quality, system quality) in order to obtain customer satisfaction. Additionally, the perceived customer orientation was found to completely mediate the relationship between perceived service quality (information quality, product quality) and perceived service satisfaction. Conclusions: The service level of the O2O delivery company to the customer's request when a problem occurs in the customer's order must be raised to increase the customer's satisfaction. For example, timely response to customer inquiries and timely feedback of delivery information to customers during the delivery process should improve the quality of after-sales service.

A Study on Library Exemption of Document Delivery Service by Interlibrary Loan (상호대차에 의한 원문복사서비스의 도서관 면책에 관한 연구)

  • Hong, Jae-Hyun
    • Journal of the Korean Society for information Management
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    • v.22 no.1 s.55
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    • pp.21-45
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    • 2005
  • The document delivery service is an advanced service to satisfy information need of end-user by the cooperative utilization of information. At present there are various interpretation on library exemption of the document delivery service by interlibrary loan. The purpose of the study is to suggest a legal plan in order to solve the problems of library exemption dealing with the document delivery service by Fax and Ariel system. The study examined the international trends on library exemption related to the document delivery service in foreign copyright laws, analyzed the library exemption related to the document delivery service in the present Korean copyright law, and pointed out the problems of the present library exemption. As the result of this analysis, the study suggested a revised plan of the present Korean copyright law in order to provide regulation of library exemption dealing with the document delivery service by interlibrary loan. Thus the revised plan can be used as a basic data for providing the regulation for the future of library exemption in Korea.

A Design and Implementation of Multimedia Contents Delivery System Using the ZigBee (ZigBee를 활용한 멀티미디어 Contents Delivery 시스템 설계 및 구현*)

  • Kim, Min-Sung;Chung, Yeong-Jee
    • Journal of Information Technology Services
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    • v.9 no.2
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    • pp.151-161
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    • 2010
  • Recently, as the era of ubiquitous has arrived, an infrastructure for the short-distance wireless communication has been extended socially, and thus a variety of services are being proposed. The Multimedia Contents Delivery System using the ZigBee, in particular, has an important stance in enlargement of a variety of services in the aspect of individual-oriented service support though Wireless Personal Area Network (WPAN). Nonetheless, the ZigBee, or the IEEE 802.15.4 Standard, has many restrictions on the Multimedia Contents Delivery System due to the low data transport rate. In order to improve the ZigBee which presents a limit on the transport rate at the IEEE 802.15.4 Standard, this thesis has designed the burst mode which is a method of transmitting a certain amount of data in block units at a high speed without any stoppage until the completion of the transmission. Also, to provide a Multimedia Contents Delivery Service with an application of the normal data transmission mode, it improved the transmission performance of the ZigBee. In addition, for the Multimedia Contents Delivery Service under the ubiquitous environment, it designed and implemented a broadcasting Multimedia Contents Delivery System based on the ZigBee to conduct a comparative analysis on the data transmission performance according to the transmission method.

Characteristics of Domestic Distribution Environment for Parcel Delivery Service of Fruits (국내 과실의 택배 유통환경 특성)

  • Jung, Hyun Mo;Kim, Su Il
    • KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
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    • v.21 no.2
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    • pp.61-65
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    • 2015
  • Agricultural products packaged for transportation are put in the various dangerous environments owing to the damage factors like vibration, shock, compression, climate etc. under the distribution process. On fruits packaging for transportation, especially, the shock and vibration is considered as the most important damage factors. A major cause of shock damage to fruits is drops during manual handling. Especially, the damages of fruits during the parcel delivery service are very serious. The parcel delivery services of fruits are increasing and contribute to increasing of farm house earning. Also, the freight vehicle is mostly used to transport the fruits. Shock and impact generated by the freight vehicle may give serious damage to fruits. The optimum packaging design of parcel delivery service of fruits during transportation is required to reduce the fruits damages. In order to design the packaging system for parcel delivery service of fruits considering the transportation environment, the comprehension of characteristics for vibration and shock generated by manual handling and acting on transportation vehicles under various road conditions and loading methods is required. This research was performed to analyze the shock characteristics, acceleration level and power spectral density (PSD) during the parcel delivery service of fruits. The overall level of recommended PSD profile in a specific transportation of parcel delivery service for fruits was $0.63G_{rms}$.

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Random Vibration Characteristics of Fruits in Packaging System for Parcel Delivery Service (택배용 포장시스템이 적용된 과실의 랜덤 진동특성)

  • Jung, Hyun Mo;Kim, Su Il
    • KOREAN JOURNAL OF PACKAGING SCIENCE & TECHNOLOGY
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    • v.21 no.2
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    • pp.67-71
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    • 2015
  • Shock and vibration inputs are transmitted from the transporting vehicle through the packaging to the fruit during the parcel delivery service. The vibration causes sustained bouncing of fruits against each other and the container wall. The steady state vibration input may cause serous fruit injury, and the damage is particularly severe if the fruits are bounced at its resonance frequency. The determination of the resonance frequencies of the fruits and vegetables may help the packaging designer to determine the proper packaging system providing adequate protection for the fruits, and to understand the complex interaction between the components of the fruits when they relate to expected transportation vibration inputs. To analyze the vibration properties of the apples for optimum packaging design during transportation for parcel delivery service, random vibration tests were carried out. In the random vibration test, the resonance frequency and PSD of the apples in packaging system for parcel delivery service in the test were in the range of 13 to 99 Hz and $0.0143{\sim}0.0923G^2/Hz$.

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A Study on a Real Time Freight Delivery Planning for Supply Center based on GIS (GIS기반의 실시간 통합화물운송시스템 계획에 관한 연구)

  • 황흥석;김호균;조규성
    • Korean Management Science Review
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    • v.19 no.2
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    • pp.75-89
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    • 2002
  • According to the fast-paced environment of information technology and improving customer services, the design activities of logistics systems improve customer centric services and delivery performance implementing e-logistics system. The fundamental design issues that arise in the delivery system planning are optimizing the system with minimum cost and maximum throughput and service level. This study is concerned with the integrated model development of delivery system with customer responsive service level for DCM, Demand Chain Management. We used a two-step approach for this study. First, we formulated the supply. center facility planning using stochastic set-covering problem and assigned the customers to the supply center using clustering algorithm. Second, we developed vehicle delivery planning for a supply center based on GIS, GIS-VRP. Also we developed a GUI-type computer program for proposed method for supply center problem using GIS and Geo-DataBase of Busan area. The computational results showed that the proposed method was very effective on a set of test problems.

Method Analysis to realize Drone Delivery Service (드론택배 서비스 실현 방안분석)

  • Kim, Younghwa;Jeong, Younseo;Park, Moonsung;Lee, Dongsoo
    • Electronics and Telecommunications Trends
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    • v.33 no.4
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    • pp.70-80
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    • 2018
  • Drones are now widely used in civilian applications such as filming, leisure, agricultural control, monitoring, and the generation of 3D-spatial information, deviating only from military drones. In the field of logistics, prototypes are emerging in the area of logistics transportation, and to develop a future transportation service under the name of a drone tax, each country is introducing its first flight results using its own unique drones. In this paper, we review the domestic and overseas trends of drone delivery service technology, which requires various capabilities such as automatic flight, and review the related core technologies. We then propose the flight capability and road map of a drone delivery service according to the detailed conditions such as the flight area, visibility, and flight method. Additionally, in connection with the postal processing of the Korea Post Office, which would be a main demand for this type of service, we describe a method for realizing a drone delivery service based on the structure, scenario, and deployment of the drone delivery system.

A Study on Development of A GPS navigation system based on RFID which contains location information (위치정보가 기록된 RFID를 이용한 택배차량용 내비게이션 시스템 개발에 관한 연구)

  • Shim, Jin-Bum;Han, Yeong-Geun
    • Journal of the Korea Safety Management & Science
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    • v.12 no.1
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    • pp.113-118
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    • 2010
  • "Domestic delivery service" is defined the service to deliver goods or packages from point of senders to point of receiver. With the characteristics of door to door, it is must a service provider should know the exact location of destination assuring best utilization of moving path. Generally, location information consist of postal code and address only, which result in difficulties to identify the precise location of destination. It is relatively less correlated between the information that address refers and practical location in Korea address system. For example, the next door to house number 100 is not always house number 101. Therefore, a delivery man additionally uses a paper map or a GPS navigation which carry extra job to input every code of location to the device in order to know precise location. It is also very inconvenient that every delivery man identify the location that address information refers and make a personal decision of the optimum moving path dropping each destination without calculating provisioning process of whole delivery path. As explained above, it is inefficient to find information delivery service required and to generate the optimum path. In results, these difficulties bring in delay of service and increase of cost. In this point, the contents of the thesis suggest a GPS navigation system easy to obtain accuracy of delivery information which enables to automate optimum moving path based on RFID which contains location information.