• 제목/요약/키워드: satisfaction with use

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재가노인의 지역 보건의료서비스 요구도, 만족도 및 이용도 - G시 보건소를 중심으로 - (The Need for, Satisfaction with, and Availability of Local Healthcare Services for Elderly Individuals Receiving Home-Care Services)

  • 김미라;김경희;곽연희;김윤정
    • 한국지역사회생활과학회지
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    • 제26권1호
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    • pp.5-18
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    • 2015
  • This descriptive study investigates the need for, satisfaction with, and availability of local healthcare services for elderly individuals. The subjects included 210 individuals aged 65 years over, and data were analyzed using SPSS. The subjects reported the limited availability of local healthcare services but a high level of satisfaction with and a strong need for these services. The subjects used these services mainly for their vaccination and perceived cost-effectiveness as the most important factor motivating their decision to use these services and a lack of publicity as the most important factor discouraging their use. Spouses, jobs, and health conditions showed significant differences in the level of satisfaction and availability, and diseases showed significant differences only in the need. These results suggest that local healthcare centers should provide services that many elderly patients can use through outreach services, connections to local communities, and active publicity instead of expanding service types.

대학생들의 테크노스트레스, 플로우, 스마트폰 중독이 스마트폰 사용만족에 미치는 영향 (A Study of on the influence of techno-stress, flow and smartphone addiction on the Satisfaction of Smart-phones use)

  • 박종순;이종만
    • 디지털산업정보학회논문지
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    • 제11권4호
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    • pp.189-202
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    • 2015
  • This paper is focused on the investigation of the negative factors from smart-phone as internal affecting the use of smartphone and found their relationship. For the validation of this study model, 300 university students randomly selected in Seoul and Gyeongnam province. The measurement model was evaluated by using SPSS 18.0, and the evaluated result was summarized as follows. First, it was found that the techno-stress of smartphone user significantly associated with the fun and pleasure felt from using smatphone. It was assumed that a higher techno-stress negatively affects fun and pleasure from using smartphone. Second, the techno-stress of smartphone users was found to affect smartphone addiction. This means that more techno-stress users feel as they use smartphone, the more tendency to smartphone addiction. Third, flow was significantly associated with the smartphone addiction. Forth, Flow was significantly associated with satisfaction of the smartphones use. Fifth, it was indicated that when users had more flow and addiction from using smartphone, their satisfaction level was also higher.

국내거주외국인의 생활만족도와 소비생활만족도에 관한 연구 (Life Satisfaction and Consumer Satisfaction of Resident Foreigners in Korea)

  • 김현주;나종연
    • 대한가정학회지
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    • 제46권10호
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    • pp.133-146
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    • 2008
  • This study investgates the factors influencing the levels of consumer satisfaction and life satisfaction of resident foreigners in Korea. The data were collected through a structured self-administered survey and 545 foreigners who lived in Korea for more than 3 months, with age over 20 participated as respondents. A research framework was formulated based on the resource constraint hypothesis and the study investigated the impact of information resource(human, media and internet information source) and consumer resource(monthly income, language ability and consumer proficiency) on the levels of consumer satisfaction and life satisfaction. The results from data analysis can be summarized as follows; First, analysis of consumer problems of resident foreigners in Korea indicated that resident foreigners recognize a burden for residence cost, food expense and education fee. Most of resident foreigners in Korea are found to use small local shops most often indicating they may experience adverse market environment due to resource constraint such as language or psychological barrier, and most of the respondents answered that the most often used payment method was cash. Furthermore, resident foreigners in Korea responded that lack of language service, lack of information provision, inability to use certain goods and services are the common cause of consumer dissatisfaction, as well as price and quality problems. Second, the level of consumer satisfaction (2.96 in 4.0) is higher than the level of life satisfaction (2.63 in 4.0). Third, the level of life satisfaction is significantly influenced by Korean language ability and the level of consumer satisfaction. The level of consumer satisfaction is by the media information source usage and consumer claim experience. Fourth, the level of consumer satisfaction is found to be the variable with the strongest causal relationship with the level of life satisfaction.

치과의료서비스에 대한 환자만족 영향원인 -경남 일부 지역 치과의원을 중심으로- (Factors Affecting Patient Satisfaction of Dental Services Organizations)

  • 이은숙;박정란;최미숙
    • 한국치위생학회지
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    • 제5권2호
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    • pp.247-261
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    • 2005
  • The main objective of this study is to investigate the factors affecting patient satisfaction, repeat-use intention, and inducement intention for providing the suggestion for patient-oriented management of dental services organizations. For this study, the patient satisfaction model including 14 facets of satisfaction factors such as distance(time/location), human services(dentist-hygienist), treatment results, and facilities(convenient facilities/parking lot) was examined. Data were collected from 196 patients who visiting the same dental services organization more than two times of ten dental clinics at Kyeongsangnam-do area using self-administered questionnaire. Major results of the empirical analysis are as follows: First, patient satisfaction, repeat-use intention, and inducement intention were significantly correlated with gender, age, economic conditions among patients of dental clinics. Second, kindness of hygienist, treatment results, kindness of receptionist, waiting time, emergency medical services, and right-fee for services were found to have significant influence on dental services organizations. These research findings suggest that improvement of service quality in dental care and advancement in treatment ability of dentist and hygienist are very important to improve patient satisfaction and patient-oriented service system in dental services organizations.

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장애 청소년의 작업 균형과 시간 사용 만족감에 관한 연구 (Occupational Balance and Time Use Satisfaction of Adolescents With Disabilities)

  • 박아름;차태현
    • 대한감각통합치료학회지
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    • 제18권1호
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    • pp.44-55
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    • 2020
  • 목적 : 본 연구에서는 통계청의 '2014년 생활시간 조사' 원자료를 사용하여 장애 청소년의 시간 사용 분석과 작업 유형별 시간 사용에 대한 자기 만족도를 알아보고자 한다. 연구방법 : 통계청에서 추출한 자료를 활용해 10세에서 24세 장애 청소년 84명을 작업치료실행체계-3을 기준으로 6개의 작업 영역으로 재분류했다. 작업 유형은 개인의 시간 사용량을 기준으로 하여 분류하였다. 마지막으로 작업 유형에 따라 시간 사용에 대한 자기 만족감을 확인하였다. 결과 : 장애 청소년의 전체 시간 사용량은 휴식과 수면 영역(42.33%)의 시간 사용이 가장 많았고 그 다음 일상 영역(21.69%), 교육 영역(16.44%), 여가 영역(14.15%), 사회참여 영역(3.46%), 놀이 영역(1.93%) 순이었다. 작업 유형을 분석한 결과, 역균형 유형 10.71%, 활동과다 유형 50.00%, 활동과소 유형 28.57%, 균형 유형 10.71% 이었으며, 휴식과 수면 영역, 일상 영역, 교육 영역, 여가 영역에서 유형별 유의한 차이를 보였다. 시간 사용 부족감에 대해서는 유의한 차이가 없었으나 시간 사용 만족감에서는 유형별 유의한 차이를 보였다. 특히 균형 유형이 가장 만족한다고 느꼈다. 결론 : 장애 청소년의 시간 사용을 활용한 작업 균형 분석과 시간 사용에 관한 부족감 및 만족감 분석을 통하여 장애 청소년의 삶의 질과 건강을 증진 시킬 수 있는 중재 활동의 기초 자료로 제공하고자 한다.

영상통화 서비스의 지속적인 사용 요인에 관한 연구 (The Effect of Factors on Continuous Use of Video Telephony Service for Mobile Devices)

  • 양석원;황재훈
    • Journal of Information Technology Applications and Management
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    • 제17권1호
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    • pp.107-125
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    • 2010
  • The purpose of this research is to identify the critical factors influencing on the continuous use of video telephony service for mobile devices. An empirical analysis has been performed by using service quality, brand image, price, fun as influencing factors, and satisfaction and commitment as mediating factors. The partial least squares(PLS) methodology with 228 questionnaires has been conducted. The results indicated that brand image, price, and fun were mediated by satisfaction and commitment to have a statistically significant influence on continuous use of video telephony service. Service quality showed a significant effect on continuous use mediated by satisfaction while it did not show any influence through commitment. Based on the results, companies in the communication service industry should consider and focus on the improved brand image, appropriate fees, and individual preferences for fun for the successful marketing activities, and should also maintain amicable relations with their customers.

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여대생의 신체적 특성에 따른 신체만족도 및 의복만족도, 외모관리행동에 관한 연구 (A Study on Body Cathexis, Satisfaction with Apparel Fit and Appearance- Management Behaviors according to Physical figure)

  • 서화숙;송정아
    • 한국의류산업학회지
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    • 제6권3호
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    • pp.329-335
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    • 2004
  • The purpose of this study was to investigate the differences between the body cathexis, appearance management behaviors and satisfaction with apparel fit according to physical figure of college women who had deep interests in their body and appearance. Data for this study was obtained from 413 college women in Taegu and Kyungpook Province. Means, t-test, ANOVA and Scheffe's post hoc comparison were used in data analysis. The result of this study were; 1. It was found that both body Cathexis and fit satisfaction of college women were generally low. College women were less satisfied with their body and fit of apparel. The unsatisfied body parts were thighs, abdomen and hip. 2. Significant differences in Satisfaction with apparel fit were found in skirt length, slacks length, thigh according to height and significant difference in satisfaction with apparel fit were found in armhole, abdomen, calf according to weight. 3. Significant differences in appearance management behaviors were not found according to height, but significant differences in diet, exercise and clothing use were found according to weight. Also significant differences in diet and clothing use were found according to R$\ddot{o}$hrer index.

Analysis of User Satisfaction with Collegiate E-Learning and its Determinants

  • Cho, Nam-Jae;Keum, Jung-Won;Baik, Sung-Wook;Park, Sang-Hee
    • Journal of Information Technology Applications and Management
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    • 제16권1호
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    • pp.37-50
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    • 2009
  • The benefits of an e-learning system will not be maximized unless learners use the system. This study proposed and tested models that seek to explain students' satisfaction withe-learning systems. A survey was performed at a women's college in Korea, where students experimentally could choose to register one same course either through e-learning or class-room learning. The questionnaire was filled up by students who took e-learning option. independent variables include expected benefits, familiarity with technology, social influence, and accessibility. Dependent variables include the level of satisfaction, academic achievement, and the amount of the use of systems.

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감각추구성향과 미디어 인게이지먼트가 1인 미디어 이용 만족도에 미치는 영향 (The Effect of Sensation Seeking and Media Engagement on Satisfaction with Personal Media Use)

  • 백승용;윤칠상;성열홍
    • 한국융합학회논문지
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    • 제12권8호
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    • pp.157-169
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    • 2021
  • 본 연구는 1인 미디어 이용 만족도를 개인의 심리특성 즉, 감각추구성향과 미디어 인게이지먼트 매개효과를 토대로 규명하고자 하였다. 연구가설을 검증한 결과는 다음과 같다. 먼저 감각추구성향 특성이 1인 미디어의 이용 만족도에 '스릴과 모험추구' 요인과 '경험추구' 요인이 유의미한 영향을 미치는 것으로 나타났다. 감각추구성향 특성이 미디어 인게이지먼트에는 '탈(脫)억제' 요인이 긍정적인 영향을 미치는 것으로 나타났고, 미디어 인게이지먼트가 1인 미디어 이용 만족도에는 긍정적으로 유의미한 영향을 미치는 것으로 나타났다. 끝으로 감각추구성향 특성이 미디어 인게이지먼트를 매개로 하여 1인 미디어 이용 만족도에 미치는 영향을 살펴보면 '스릴과 모험추구' 요인과 '경험추구' 요인 그리고 '탈(脫)억제' 요인이 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 본 연구가 1인 미디어 제작 방향과 마케팅 전략을 수립하는 데 유용한 기초자료가 되기를 기대한다.

만성 요통환자가 이용하는 대체요법과 통증, 삶의 질에 대한 연구 (Use of the Complementary and Alternative Therapies, Pain and Quality of Life in Patients with Chronic Back Pain)

  • 하성화;서연옥
    • 재활간호학회지
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    • 제11권1호
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    • pp.5-12
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    • 2008
  • Purpose: The purpose of this study was to identify the uses of complementary and alternative therapies(CAT), pain, and quality of life(QOL) in patients with chronic back pain. Method: A descriptive survey was conducted using convenient sample. One hundred sixty two patients with chronic back pain participated in this study. Types and satisfaction of CAT, pattern of back pain, and QOL were investigated. Result: 83.3% of all participants reported in the use of CAT. The most common types of CAT used were acupuncture and half-bath. Yoga were the most high satisfaction among the types. The mean score of back pain was 4.12, QOL was 3.10, that was mostly low score. There was no significant difference back pain and QOL between CAT user and nonuser. Correlation with satisfaction of CAT according the most using types were a negative correlation with back pain and a positive correlation with QOL. Conclusion: These result indicate that the mostly patients with back pain feels the satisfaction of CAT use. It is important that provide the obvious information about CAT which can be helpful to patient.

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