• Title/Summary/Keyword: satisfaction with organizational communication

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Effect of anesthesia nursing practice training program under perianesthesia nurses in Korean

  • Je Bog Yoo;Hye Jin Kim;Ae Sook Kim;Chang Ok Pyo;Jeung Hee Kwon;Min Ji Lee
    • Journal of the Korea Society of Computer and Information
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    • v.29 no.11
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    • pp.299-310
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    • 2024
  • This study is an experimental design study before and after an unequal control group to confirm the effect of the anesthesia nursing practice education program on the patient safety culture and organizational communication satisfaction of the perianesthesia nurse. Data was collected from 56 perianesthesia nurses nationwide through a questionnaire. The data were analyzed using the SPSS 27.0 program to analyze with descriptive statistics. As a result, the patient safety culture interaction between time and the experimental group (F=6.04, p=.017) and the organizational communication satisfaction score interaction were significant (F=4.97, p=.030). This study is of nursing significance in that a clinical practice education program for anesthesia nursing of perianesthesia nurses was developed and applied to the practical field. Based on the results of this study, it is suggested to develop and apply various practical adaptation programs to improve the practical capabilities of working nurses in the PACU using rapidly developing medical equipment.

The Relationship between Sleep Disorders, Job Satisfaction, Practicing Health Promoting Behavior, Quality of Life and turnover intention of Shift Nurses and Non-shift Nurses

  • Kim, Jeoung-Mi;Vasuki, R
    • International journal of advanced smart convergence
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    • v.8 no.4
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    • pp.58-67
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    • 2019
  • The purpose of this study was to examine the relationship between sleep disorders, job satisfaction, health promotion behavior, quality of life, turnover intention. And also to find the predicting factors on turnover intention of shift and non-shift nurses. A descriptive study design was used. Study subjects were 239 nurses worked as a shift (167) and non-shift (72) in two general hospitals in P city. Turnover Intent, Sleep disorders, Job satisfaction, practicing health promotion profile and quality of life scales were used to collect the data. Data were analyzed by descriptive statistics and Pearson's correlation coefficient for find the relationship between study variables. Stepwise multiple regressions used to find predicting factors of turnover intention with other variables. The shift group showed lower Job satisfaction, practice of health promotion behavior and intention of turnover than non-shift nurses. The most important predictive factors of turnover intention in of shift group was job satisfaction (β =-. 477, p <.001) and non-shift group was health promotion behavior (β =-. 295, p = .040) than other factors. Findings showed that turnover intention highly influenced by job satisfaction than health promoting behavior and quality of life. This study suggests organizational efforts to provide sufficient staffing and nurse managersshould make more concentration to allot work schedule in order to avoid over load shift nurses and promote quality of client care.

The Chain Hotel Chef's Pygmalion Leadership for Effective Teamwork of Cooks (효과적인 팀워크를 위한 프랜차이즈 호텔 조리장의 피그말리온 리더십)

  • Koo, Dong-Woo;Lee, Sae-Mi;Jang, Hae-Jin
    • The Korean Journal of Franchise Management
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    • v.7 no.1
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    • pp.13-20
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    • 2016
  • Purpose - In the past, the chain hotel chefs only serve food to their customers. However recently, the hotel chefs play a pivotal role in hotel including considering various customer preferences, safety and nutrition of food, and increasing profits through effective human resource management and inventory control. With the change of the chain hotel chef's' roles, pygmalion leadership, one of new leadership styles, focuses on the effect that leader's positive expectation let subordinates have motivation and more engage in work. This study investigates the effect of chain hotel chef's pygmalion leadership on leader trust and organizational trust. Research design, data, and methodology - This study was to investigate the structural relationships among chain hotel restaurant chefs' pygmalion leadership, hotel restaurant cooks' leader trust, organizational trust, and teamwork, and how leader trust and organizational trust play mediating roles in the relationship between pygmalion leadership and teamwork. In this model, pygmalion leadership includes 4 dimensions: Climate, Feedback, Input, and Output. Data were collected using self-administered questionnaire survey on cooks of Deluxe hotel restaurants located in Seoul and Gyonggi-Do. The samples for data analyses were 243 excepting unusable responses. Result - The findings can be summarized as follows: First, climate and feedback had a positive effect on leader trust, respectively. Second, feedback and output had a statistically positive effect on organizational trust, respectively. Third, leader trust had positive effects on organizational trust and teamwork. Fourth, organizational trust had a significant effect on teamwork. Conclusions - As a chain hotel chef treats his/her staffs sincerely, they will be more engaged in work by establishing trust in their leader. Ultimately, it leads to higher sales profit and customer satisfaction. In addition, a hotel can encourage chefs and other staffs to treat each other as if the student-instructor relations, not just commanding staffs. Then, cooks build up their trust to their leader and organization for its sustained growth and development, and the internal bond in organization including teamwork is strengthened. Therefore, to strengthen teamwork and organizational trust, there should be active communication, knowledge sharing, goal sharing, and cooperation between chefs and cooks.

Analysis of the Influence of Job Satisfaction and the Performance-oriented Remuneration in Electric Power Companies on Trust in Manager: Focusing on the Mediating Effect of Organizational Justice (전력공기업의 직무만족과 성과보수가 경영자신뢰에 미치는 영향관계에서의 조직공정성의 매개효과 검증)

  • Leen, Jae-Mahn
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.16 no.5
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    • pp.143-158
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    • 2021
  • The purpose of this study is to suggest a direction for enhancing the mutual trust level between employees and managers by examining the effect of job satisfaction of electric power companies's employees and performance-oriented remuneration paid to them on awareness level of organizational justice and a trust in manager. Based on a significant positive relationship between employee's job satisfaction and trust in a manager, a significant positive relationship between employee's job satisfaction and perception of organizational justice, and a positive relationship between organizational justice and trust in manager, it was possible to confirm the mediating role of organizational justice between job satisfaction and a trust in manager. In addition, although performance-oriented remuneration did not have a significant effect on trust in manager directly, it was found to have a significant negative effect on distributive justice and procedural justice, but for interactional justice did not appear to have a significant influence. Because the autonomy of the labor budget is quite limited due to the government's total regulation on the size of the labor budget for public enterprises and due to the government's evaluation of management of public enterprises, it can be explained as having a negative effect on the perception of organizational justice. In addition, since the partial mediating effect of distributive justice and interactional justice was confirmed in the relationship between job satisfaction and trust in manager, the mediating effect of procedural justice was insignificant, it was confirmed that the need to establish and operate an internal HR management system based on smooth communication that employees can satisfy and accept can have a significant impact on trust in manager. On the other hand, because the negative complete mediating effect of distributive justice and procedural justice between performance-oriented remuneration and trust in manager was significantly confirmed, It is showing that employees' negative perceptions of performance distribution procedures and distribution results had a negative effect on trust in manager. The results of this study suggest that employees will perceive the organization as fair, and trust the manager who is the decision maker, when they are fully rewarded for their performance, with job satisfaction, a fair evaluation of their efforts, even if there are various factors that can influence managers to be trusted by their employees.

A study on Special guards that interpersonal skills to communicate your organization's job satisfaction and job commitment through the effect parameter impact (특수경비원이 지각한 조직 내 의사소통이 대인관계 능력의 매개효과를 통한 직무만족과 직무몰입에 미치는 영향)

  • Yang, Mun-Seung;Oh, Sei-Youen;Yun, Gyeong-Hui
    • Korean Security Journal
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    • no.45
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    • pp.87-106
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    • 2015
  • In this study, the special guard duties and duties within the Organization of communication influence on immersed in the interpersonal skills to discover the effects of the parameters of the educational facilities in the airport traffic facilities, and anything that increases the special guards, September 20-target 2015 2015 October 20 poll. The study compared the results of analysis are as follows. Analyze the effect of model parameter, interpersonal skills are also satisfied with the saturated model, duties (duty immersion) interpersonal skills for the parameters of the effect analysis when you look at the results, the higher the level of communication and interpersonal relationships and job satisfaction, but also high level of (job immersive) interpersonal communication in interpersonal relationships, higher levels are high. SMC, job satisfaction, job commitment 23.9% 7.2%, 19.3% of interpersonal relationships. In addition, the duties of immersive interpersonal skills for the parameters of the effect the results of the analysis of communication and its impact on job satisfaction (duty of immersion) in interpersonal work parameters can verify that it exists. Communication on direct interpersonal relationships, keep in mind that the statistical effect also appeared. If you look at the overall results of this study, special communication organization of job satisfaction and security guard job influence on interpersonal skills immersed the parameters of the effect.

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An analysis of the Relationship between Railway Dispatchers' Stress Factors and Job Satisfaction Levels (철도교통관제사의 스트레스 요인과 직무만족의 관련성에 관한 실증적 분석)

  • Kim, Jae-Yeon;Kim, In
    • Journal of the Korean Society for Railway
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    • v.17 no.2
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    • pp.148-155
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    • 2014
  • This practical study investigates the effects of job satisfaction as a result of the stresses felt by many dispatchers who work in the subway industry in the Seoul metropolitan area. Factors that cause stress are assessed. The organization system, inappropriate compensation, workplace culture, and job requirements, among several types of organizational stresses are significantly related to job satisfaction. The results of the analysis indicate that there is a close link between job satisfaction and dispatcher communication factors. This paper suggests stress-relief measures for dispatchers who must handle a variety of civil complaints and improper communications with field departments based on the analysis of the answers to descriptive questionnaire items.

A Study on Factors and Correlations of Burnout and Job Satisfaction of Dietitians in Hospitals (병원 영양사들의 소진과 직무만족 요인 및 상관관계에 대한 연구)

  • Yun, Hye-Jin;Lee, Joo-Eun;Hong, Wan-Soo
    • Journal of the Korean Dietetic Association
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    • v.16 no.3
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    • pp.195-207
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    • 2010
  • This study aimed to examine factors and the correlations of burnout and job satisfaction in hospital dietitians. Burnout was classified into three sub-concepts: emotional exhaustion, depersonalization, and reduced personal accomplishment. Job satisfaction was also classified into three sub-concepts, including relationships, self-realization, and advancement opportunities. A survey was conducted with dietitians working in general hospitals of over 400 beds, in the Seoul metropolitan area. The factors that significantly influenced emotional exhaustion were health, work hours, number of intern dietitians, self-esteem, level of responsibility, while the factors that influenced depersonalization were relationships with coworkers, and role ambiguity. Personal accomplishment was influenced by age, the number of staff dietitians, the general number of managed workers, and self-esteem. In terms of job satisfaction, relationship was affected by age and relationships with supervisors, while self-realization was influenced by work hours, health, the number of patient meals, and role ambiguity. Age, job regularity, business management, role ambiguity, and relationships with supervisors also affected advancement opportunities. Emotional exhaustion, depersonalization, and reduced personal accomplishments, which represented burnout, had negative relationships with satisfaction with relationships, self-realization and advancement opportunities. Dietitians with low job satisfaction were likely to experience burnout. These results suggest that burnout and job satisfaction are influenced by internal and external factors that are individual or organizational problems encountered by hospital dietitians. Therefore, managers as well as dietitians need to understand these factors and overcome them through communication and mutual support.

A study of the Effect of Organizational Service Orientation on Employees Customers Orientation-focusing on the courier service (조직의 서비스지향성이 종업원의 고객지향성에 미치는 영향에 관한 연구 -택배서비스를 중심으로-)

  • Kim, Yong-Beom;Park, Seong-Hyeon
    • Proceedings of the Safety Management and Science Conference
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    • 2011.11a
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    • pp.727-745
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    • 2011
  • Courier and logistics services such as customer contact employees (customer-contact employee) of the attitudes and behavior of the customer satisfaction level of service quality evaluation and a very big impact. In this study, using a typical customer contact employees, and to target the delivery service industry employees the organization's service orientation and customer orientation by examining the impact on the quality of companies within the organization for growth and development needs and the importance of service orientation will be trying out for. The results of this study can be summarized as follows. First, the chief executive of the organization to configure a service orientation and a detailed understanding of the factors that determine this by managing the organization to effectively come up with a way to make and ultimately the organization's service orientation, organizational culture can be positioned as effort should be taken. Second, service companies through regular training and education to maintain a certain level of service quality should be. Third, the service organization's service orientation is not a fad or a means of sustain and develop the company's survival strategy is to get out. To do this, good communication between the field and management can be achieved by a variety of channels to be established, and management's willingness to provoke sympathy for the employees should be provided.

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The usage motivation of closed type SNS (폐쇄형 SNS의 이용 동기에 관한 연구)

  • Jun, Byoungho;Choi, Jaewoong
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.11 no.1
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    • pp.197-207
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    • 2015
  • A new communication revolution such as social networking service (SNS) has been transforming the way of interaction between people in both of individual level and organizational level. Recently many people have switched to closed type SNS such as Naver Band and Kakao group due to the several reasons. The purpose of this study is to investigate the usage motivation and satisfaction of closed type SNS based on use and gratifications perspectives. Based on prior studies on use and gratifications of Internet-related media and SNS, information motivation, relationship motivation, pleasure/entertainment motivation, self-expression motivation, work motivation were identified as usage motivation of closed type SNS. According to the results, relationship motivation and work motivation were found to be significantly related to the satisfaction. But other motivation factors(information motivation, pleasure/entertainment motivation, self-expression motivation) are not significantly related to the satisfaction. Then satisfaction was found to be significantly related to the intention to use. This study contributes to give companies providing closed type SNS and using it as a marketing tool with the base of activation strategies and practical implications.

An Empirical Study concerning the Issues of Working Conditions and Operational System of Archivists in Korea (기록연구사의 근무실태 및 제도운영에 관한 실증연구)

  • Suh, Hye-Ran;Ock, Won-Ho
    • Journal of Korean Society of Archives and Records Management
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    • v.8 no.1
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    • pp.235-255
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    • 2008
  • Present study conducted surveys and interviews to identify a solution to the issues concerning the work conditions, job satisfaction, and operational systems of archivists working in the Korean government agencies. Job characteristics were measured using the five-factor structures of Hackman and Oldham's(1976) Job Characteristic Models, professionalism, role conflict, stress, and turnover intentions. Job environment was measured in terms of communication, participation, social relations with coworkers and superiors, and job training. Job satisfaction was measured by general level of satisfaction, job meaningfulness, and commitment. Operational systems was analyzed in terms of organizational arrangement, role assignment, personnel management, and collaboration between the national archives and record centers. These analyses produced further implications and suggestions on personnel management of archivists and records managers.