• 제목/요약/키워드: satisfaction factors

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The Analysis of User's Degree on Landscape Satisfaction Factors for Pedestrian Road -Case Study of Bun-Dang New Town- (보행자 전용도로의 이용자 경관만족 요인분석 -분당 신도시를 중심으로-)

  • Kim, Dae-Hyun
    • Journal of the Korean Society of Environmental Restoration Technology
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    • v.4 no.2
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    • pp.1-10
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    • 2001
  • The purpose of this study was to investigate factors and variables which have significant effects on landscape satisfaction of urban pedestrian road in Bun-dang new town and to suggest basic information for urban pedestrian road design. These works consist of two phase. First, we tested the Hye-Cheon college students' degree of landscape satisfaction for 37 spots of urban pedestrian road and then selected 10 sports slide by the Sturges' formula. Second, we analysed factors and variables on landscape satisfaction of urban pedestrian road using the semantic differential scale method and then processed using descriptive analysis, factor analysis and multiple linear regression analysis. The major findings of this study can be summarized as follows; 1) The difference of landscape adjectives between the highest score of landscape satisfaction slide and the lowest score landscape satisfaction slide were diversity of vegetation, plenty of the shade of a tree, naturalness and cleanness. 2) Diversity of vegetation, width of road, freedom of danger and diversity of environment can be significant variables of major effects on landscape satisfaction of urban pedestrian road by using the multiple linear regression analysis. 3) Factors covering the landscape satisfaction of urban pedestrian road have been found to be Environment of urban pedestrian road and Constitution of urban pedestrian road. By using the Varimaxs' rotation factor analysis for the number of factors' cumulative percentage has been obtained as 64%. 4) Environment of urban pedestrian road and Constitution of urban pedestrian road can be significant factors of major effects on landscape satisfaction of urban pedestrian road by using the multiple linear regression analysis. In conclusion, the landscape satisfaction factors and variables of urban pedestrian road need to be considered in plan or design the urban pedestrian road.

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Factors that Affect Employee Satisfaction according to Hospital Size and Job Group (병원규모 및 직종별 종업원 만족도 영향요인)

  • Han, Ju-Rang;Kim, Jang-Mook
    • The Korean Journal of Health Service Management
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    • v.9 no.3
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    • pp.31-42
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    • 2015
  • Objectives : The purpose of this study was to examine the factors that affect employee satisfaction according to hospital size, job group and career at hospitals. Methods : Data were collected from 4,307 employees working at 5 university hospitals. Statistics were done with the SPSS program version 21.0. Results : There were significant differences in employee satisfaction according to hospital size, job group and career. Additionally, there were positive correlations between each of the factors for employee satisfaction and overall employee satisfaction. Multiple regression analysis showed that overall employee satisfaction was affected by factors such as job, communication, personnel and leadership according to hospital size, job group and career. Conclusions : The results of this study suggest that by identifying the differences in satisfaction of employees who are working in different circumstances and providing resources to satisfy employee needs, hospital employers can promote the growth of the hospital by reducing employee turnover.

The Effects of Transaction Cost Factors on Cooperative Relationship Lasting Factors, Degree of Relationship Satisfaction, and Performance (거래비용요소가 협력관계 지속요인, 관계만족도, 경영성과에 미치는 영향)

  • Lee, Sang-Wan;Kim, Jae-Yeol
    • Journal of Digital Convergence
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    • v.12 no.4
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    • pp.133-143
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    • 2014
  • This paper investigate how transaction cost factors affect organizational performance both directly and indirectly, through cooperative relationship lasting factors and degree of relationship satisfaction. The results can be summarized as follows: First, asset uncertainty directly influenced financial and non-financial performance. Also asset specificity and opportunism did not influence financial and non financial performance directly. Second cooperative relationship lasting factors were connected with transaction cost factors direct variables on cooperative relationship lasting factors are asset specificity and uncertainty, but opportunism did not directly influence. Third, degree of relationship satisfaction were connected with transaction cost factors direct variables on degree of relationship satisfaction are asset specificity and opportunism, but uncertainty had not affected degree of relationship satisfaction. Fourth, cooperative relationship lasting factors and degree of relation satisfaction had affected financial performance and non financial performance. In summary, this study find that transaction cost factors had indirectly influenced organizational performance through mediated variables such as cooperative relationship lasting factors and degree of relationship satisfaction.

The Relationship of the Service Quality, Customer Satisfaction and Re-use Intention in Golf Culb (골프장 서비스품질, 고객만족과 재이용 의도간의 관계)

  • Lee Sang Suk
    • Journal of Korean Society for Quality Management
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    • v.32 no.3
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    • pp.10-28
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    • 2004
  • This research analysed the Interaction which focus on service quality perception, customer satisfaction, re-use intention in the golf club. First of all, we review the existing literature on measurement of service quality and management. As a result of this review and survey of the employer in golf club, thirteen factors emerged as important to the service management of the golf club; Reservation and Access(RSNA), Golf Course and Convenience Facilities(GCNF), Personal Services(PSER) and After Services(ASER). The structural equation model was utilized for analyzing the influence of service quality factors upon the customer satisfaction and re-use intention. Results show that service quality factors have a statistically significant impact on the customer satisfaction of the golf club. RSNA and GCNF investigated the factors influencing on the satisfaction degree of the customers. But the GCNF and PSER were not significant. Especially, GCNF factors directly influenced on the customer satisfaction and also indirectly impact on the intention of using again.

An Empirical Study on the Factors Influencing Customer Satisfaction of Internet Banking (인터넷뱅킹의 고객만족에 영향을 미치는 요인에 대한 실증적 연구)

  • Yum, Chang-Sun;Hong, Jae-Bum
    • IE interfaces
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    • v.17 no.3
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    • pp.305-313
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    • 2004
  • This paper is to find out and analyse the factors of customer satisfaction as the critical success factors of internet banking. The research model with the factors influencing customer satisfaction is suggested. The result of this research are summarized as follows: First, perceived easy of use, perceived usefulness, perceived safety, and perceived responsibility have significantly positive influence on customer satisfaction. Second, customer satisfaction has significantly positive influence on intention of reuse and canvass. These research findings suggest the clue about making internet banking successful.

The effect of the exposure to hazard factors on job satisfaction in employees (임금근로자의 작업장 유해위험요인 노출이 근로환경에 대한 만족도에 미치는 영향)

  • Park, Won Yeol
    • Journal of the Korea Safety Management & Science
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    • v.16 no.3
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    • pp.257-266
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    • 2014
  • This study was planned to investigate the effect of the exposure to hazard factors on work environment satisfaction. Existing researches about job satisfaction have focused on the general working conditions, such as working hours, wage, human relationship, job task and so on. Korean Working Conditions Survey was used for this study because that relevant questions were included. The effect of the exposure to hazard factors on work environment satisfaction may be produced by hierarchical regression analysis because of comparison with existing model for work environment satisfaction. The exposure to hazards factors were statistically significant effect on work environment satisfaction after adjusting other confounding variables, such as gender, age, educational level, job security, work hour, work load, work autonomy, social support, etc. This study has some limitation because that KWCS was cross sectional survey. Some researches about the causal effect and its mechanism may be suggested as future study.

A Study on the Effects of Urban Design Guideline on Resident's Satisfaction at Jukgok Newtown District in Daegu (택지개발사업에서의 지구단위계획지침이 거주자만족도에 미치는 영향 - 대구광역시 죽곡 택지개발사업지구를 중심으로 -)

  • Hong, Keong-Gu
    • Journal of the Korean housing association
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    • v.24 no.2
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    • pp.89-96
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    • 2013
  • Urban design is a specific and detailed action plan which regulates from the development plan to the architectural characteristics of every building and now many new towns by Urban design has been developed after 2000. But recently doubts about the effectiveness of Urban design have been raised in locals. The purpose of this study is to verify the effectiveness of urban design in terms of residents, through case study and the survey of resident's satisfaction on Urban design guidelines. The result of survey of resident's satisfaction on Urban design were above-average satisfaction. And main factors influencing to the resident's satisfaction are the public infrastructure factors, transportation factors, development density factors, and pedestrian environment factors, urban landscape factors. And the total satisfaction was most influenced by the public infrastructure factors among the five factors. To improve the effectiveness of urban design, it is necessary to build specific planning and guidelines to the general.

The Effects of Success Factors of Six Sigma on Job Satisfaction and Quality Performance (6시그마 성공요인이 직무만족과 품질성과에 미치는 영향)

  • Jang, Gil-Sang;Park, Hee-Hyun
    • Journal of the Korea Safety Management & Science
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    • v.17 no.1
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    • pp.309-320
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    • 2015
  • This study is an empirical study on the relationships among success factors of six sigma(support of top management, education and training, performance-based reward, customer and quality focused thought), job satisfaction, and quality performance. In particular, mediating effect of job satisfaction on the relationship between success factors of six sigma and quality performance is empirically analysed to find causes and impacts among these variables. A survey was conducted on the employees working in 'H' company which is applying six sigma at Ulsan City. The survey questionnaires were sent to 300 people and 216 of them were returned. Data obtained was analyzed with SPSS 18.0. The study results are as follows: First, there were positive relationships between critical success factors of six sigma(except support of top management) and job satisfaction. Second, there was also a positive relationship between job satisfaction and quality performance. Third, there were also positive relationships between critical success factors of six sigma(except support of top management) and quality performance. Finally, job satisfaction were full mediating effects on the relationship between critical success factors of six sigma(education and training, performance-based reward) and quality performance. Critical success factors of six sigma(customer and quality focused thought) had a partial mediating effect on quality performance. On the other hand, support of top management had no mediating effect on quality performance.

Influence Factors on Job Satisfaction Factor and Spatial Environments Evaluation of Fire-Fighting Officer - Focused on Fire Officials in Incheon Metropolitan City - (소방공무원의 직무만족요소에 의한 공간만족평가 영향에 관한 연구 - 인천지방 소방공무원을 중심으로 -)

  • Han, Myoung-Heum
    • Korean Institute of Interior Design Journal
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    • v.25 no.6
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    • pp.61-69
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    • 2016
  • A study on how fire officer's job satisfaction factors influence space satisfaction rates. This article will conduct regression analysis for the study on these three problems. 'What are the factors of fire officer's job satisfaction?', 'Does space satisfaction rates influence job satisfaction rates?', 'Which job satisfaction factor influence space satisfaction rate?' Therefore, variables were set based on the prior study, and before regression analysis was conducted, variables were purified through analysis on primary factor and reliability analysis, and hypothesis test was done via variable calculation. According to the prior study, factors that influence job satisfaction rates are as following; self-regulation of tasks, ethics and responsibility level, relationship with colleagues, job identity. And regression analysis showed that space satisfaction rates do not influence job satisfaction rates. The writer thinks that it's showing that Korean fire officers tend to prioritize colleague relationship and job identity over space improvements. And the factor that influence job satisfaction rates turned out to be the self-regulation of tasks, and the writer estimates that it's reflecting the hierarchical organization culture of current Korean fire officers. Therefore, future Korean fire station design plans need to consider a space plan that provides fire officer's private self-regulation of tasks.

A Study on the Factors of Child Care Teachers' Burnout (보육교사의 소진에 영향을 주는 변인에 관한 연구)

  • Hwang, Hae-Shin
    • Korean Journal of Human Ecology
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    • v.17 no.4
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    • pp.589-600
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    • 2008
  • The purpose of the present study was to examine the factors on child care teachers' burnout. For this purpose, degrees of child care teachers' overall burnout, job satisfaction, and job environments were examined. Also, child care teachers' burnout was examined depending on their personal factors, job satisfaction, and job environment. Finally, the relative power of the three factors were examined. A survey was administered to 184 child care teachers in Seoul and Kyonggi areas to investigate their degrees of burnout, job satisfaction, and job environment. Maslach Burnout Inventory(Maslach and Jackson, 1986) and questionnaires on job satisfaction and job environmen were used. Data were analyzed with descriptive statistics and multiple regression using SPSS+12 version. Major findings are as follows: Child care teacher's overall degrees of burnout is not so high and different on their personal factors such as age, educational level, and career, and job satisfaction and job environment. The most powerful factor on their burnout was their demographic factors.