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http://dx.doi.org/10.12811/kshsm.2015.9.3.031

Factors that Affect Employee Satisfaction according to Hospital Size and Job Group  

Han, Ju-Rang (Department of Nursing, Seojeong University)
Kim, Jang-Mook (Department of Health Administration, College of Health Science, Dankook University)
Publication Information
The Korean Journal of Health Service Management / v.9, no.3, 2015 , pp. 31-42 More about this Journal
Abstract
Objectives : The purpose of this study was to examine the factors that affect employee satisfaction according to hospital size, job group and career at hospitals. Methods : Data were collected from 4,307 employees working at 5 university hospitals. Statistics were done with the SPSS program version 21.0. Results : There were significant differences in employee satisfaction according to hospital size, job group and career. Additionally, there were positive correlations between each of the factors for employee satisfaction and overall employee satisfaction. Multiple regression analysis showed that overall employee satisfaction was affected by factors such as job, communication, personnel and leadership according to hospital size, job group and career. Conclusions : The results of this study suggest that by identifying the differences in satisfaction of employees who are working in different circumstances and providing resources to satisfy employee needs, hospital employers can promote the growth of the hospital by reducing employee turnover.
Keywords
Employee Satisfaction; Overall Satisfaction; Hospital Size; Job Group;
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Times Cited By KSCI : 8  (Citation Analysis)
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