• Title/Summary/Keyword: satisfaction evaluation

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Factor Structure, Validity and Reliability of The Teacher Satisfaction Scale (TSS) In Distance-Learning During Covid-19 Crisis: Invariance Across Some Teachers' Characteristics

  • Almaleki, Deyab A.;Bushnaq, Afrah A.;Altayyari, Basmah A.;Alshumrani, Amenah N.;Aloufi, Ebtesam H.;Alharshan, Najah A.;Almarwani, Ashwaq D.;Al-yami, Abeer A.;Alotaibi, Abeer A.;Alhazmi, Nada A.;Al-Boqami, Haya R.;ALhasani, Tahani N.
    • International Journal of Computer Science & Network Security
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    • v.21 no.7
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    • pp.17-34
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    • 2021
  • This study aimed to examine the Factor Structure of the teacher satisfaction scale (TSS) with distance education during the Covid-19 pandemic, as well as affirming the (Factorial Invariance) according to gender variable. It also aimed at identifying the degree of satisfaction according to some demographic variables of the sample. The study population consisted of all teachers in public education and faculty members in higher education in the Kingdom of Saudi Arabia. The (TSS) was applied to a random sample representing the study population consisting of (2399) respondents. The results of the study showed that the scale consists of five main factors, with a reliability value of (0.94). The scale also showed a high degree of construct validity through fit indices of the confirmatory factor analysis. The results have shown a gradual consistency of the measure's invariance that reaches the third level (Scalar-invariance) of the Measurement Invariance across the gender variable. The results also showed that the average response of the study sample on the scale reached (3.74) with a degree of satisfaction, as there are no statistically significant differences between the averages of the study sample responses with respect to the gender variable. While there were statistically significant differences in the averages with respect to the variable of the educational level in favor of the middle school and statistically significant differences in the averages attributed to the years of experience variable in favor of those whose experience is less than (5) years.

The Effects of Job Environment and Job Esteem on Job Satisfaction in Skin Beauticians (피부미용사의 직무환경 및 직업존중감이 직무만족도에 미치는 영향)

  • Lee, Jung-Yoon;Lee, In-Hee
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.17 no.4
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    • pp.573-586
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    • 2016
  • This study attempted to look into the effects of the job environment and job esteem on job satisfaction in the field of skin beauticians. To achieve this, a survey of their characteristics, job environment, job esteem and job satisfaction was carried out on 470 women in their 20s~50s working at skin care shops in the Seoul and Gyeonggi areas. First, it was found that the effects of the working environment on their vocational satisfaction, sense of belonging, level of contribution, wages and welfare, which are sub-factors of job satisfaction, are relatively high. This result shows that it is important to ensure proper resting facilities and resting areas. Second, it was shown that the higher the social evaluation, self-(implicit) assessment, future value, and self-fulfillment orientation, the higher the sub-factors of job satisfaction. This means that it is important to treat skin beauticians as professionals in order to improve their social recognition. The sub-factors of job environment-working conditions, organizational environment and job stability, and sub-factors of job environment-social evaluation, self(intrinsic) evaluation, future value and self-achievement orientation, had a major effect on the sub-factors of job satisfaction, respectively. Together with the general improvement in the sub-factors of job environment, the future value, as well as social evaluation, self(intrinsic) evaluation and self-achievement orientation, which together constituted the current value of job esteem, were the major factors affecting job satisfaction. Consequently, this study hopes to contribute to the development of the skin beauty industry by providing basic data on personnel management for skin care managers to improve skin beauticians' job satisfaction.

Post Occupancy Evaluation of the Central Hospital in Quang Nam Province of Vietnam Funded by Korean ODA (ODA 지원 베트남 중부 꽝남성 종합병원의 거주후 평가)

  • Kwon, Soon Jung;Yu, Yeo Kyoung;Kim, Jihyun;Bang, Seol Ah
    • Journal of The Korea Institute of Healthcare Architecture
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    • v.22 no.1
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    • pp.39-49
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    • 2016
  • Purpose: This is the ex-post evaluation on "the Central General Hospital in Quang Nam Province in Vietnam" funded by Korean ODA. Through this evaluation, this study tries to explore useful ways to improve the effectiveness of Korean ODA projects related to hospital establishment. Methods: Field survey and analysis of questionaire to the staffs and patients of Quang Nam Province General Hospital were conducted twice in 2012 and 2014 after the completion of the Hospital. Two sets of surveys and questionaire outcomes have been comparatively analysed by statistics in order to seek the trend of satisfaction level of hospital users and find out the improvement way in hospital design and construction. Results: The satisfaction level on the hospital was relatively high and that of 2014 is higher than that of 2012. The satisfaction level of the users was recorded in Likert 5 scales. Continuous facility complement and maintenance is considered as the main contributor in increasing the satisfaction level of users. As far as the satisfaction level of outpatient is concerned, that of 2012 was recorded as 3.65 and that of 2014 was 4.05. In case of inpatient, the satisfaction level on the hospital in 2012 was 3.76, and 4.06 in 2014. Implications: In overseas hospital projects, proper hospital project management system including medical service plan, strategic plan, brief, design & construction and maintenance have to be put together effectively and efficiently for the success of the hospital project. At the same time local climate, culture, building material and local code have to be considered in order to build sustainable hospital.

A Study on the Service Satisfaction of University Library Portal for Chinese Students in Korea (중국 유학생의 대학도서관 포털 서비스 만족도에 관한 연구)

  • Lee, Soo-Sang;Wei, Cheng-Guang
    • Journal of the Korean Society for Library and Information Science
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    • v.41 no.4
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    • pp.113-134
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    • 2007
  • This study deals with the role and responsibility of university library in multicultural society. For this purpose, centered the Chinese students in Pusan University, with internet questionnaire surveys on customer satisfaction to the current library portal service and set up a effective digital library evaluation model. In the meanwhile we borrowed evaluation methods and items from LibQUAL+ in part, a world wide famous model, and use Tsinghua University Library's evaluation statistic norms. To summarize the results of this survey, Chinese student's service satisfaction about Pusan University library is still fairly low. Undergraduate and graduate students(including doctor courses) group follows, undergraduates student's satisfaction level is lower than graduate. By analyzing simple satisfaction we can know that library portal service maintained low importance or influence to the user, to internet space user's satisfaction is a relatively high level. And compared with other dimension, statistic data show out that internet space user's satisfaction still maintained a relative high level.

A Study on the Degree of Satisfaction on Clinical Practice for the Students in the Depart of Physical Therapy Located in Gwang-ju and Jeonnam (광주·전남 지역의 물리치료학 전공 학생들의 임상실습만족도)

  • Cho, Namjeong;Chung, Junesung
    • Journal of The Korean Society of Integrative Medicine
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    • v.1 no.2
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    • pp.13-22
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    • 2013
  • Purpose : The purpose of the research is that get a cut above clinical practice effect through satisfaction of clinical training, practical training, content, oversight of training and evaluation system. Clinical training consists of part of university in Gwang Ju and Jeon nam. Method : The target of training student was studying at physiotherapy a tree or four-year-course collage in Gwang ju and Jean nam. Data collection period is from 21 November 2012 to 1 February. We explained how to do a means of collecting data and get students consent fill in questionnaire. Data collection prossed by using spss 10.1 program also independent proofs, descriptive statistics, crosstabulation, regression analysis and frequency analysis. Results : The subjects average age is 24 in general characteristic. A school system of subjects was a tree-year-course students. They were 58people(39.1%). A school system of subjects was a four-year-course students. They were 90people(60.9%).The male was 72(48.6%) and the female was 76(51.4%). We researched to know about satisfaction of clinical training, practical training, content, environment of practical establishment, trainee manage and evaluation method. All-round satisfaction of clinical training average was 1.90 Satisfaction of clinical training period and content average was 1.83Satisfaction of environment of practical establishment average was 1.88 Satisfaction of clinical training establishments' trainee manage and evaluation average was 1.94 Conclusion : It is important that student can get specific their future and can do at clinical throught clinical training after their graduation improving satisfaction of clinical training would give to impact a physical therapist reserve.

Association between Festival Service Evaluation Attribute and Behavior Intention of Visitors -For Chungbuk Jincheon Cultural Festival- (축제 서비스 평가속성이 방문객 행동의도에 미치는 영향 -충북진천문화축제를 중심으로-)

  • Baik, Un-Il
    • The Journal of the Korea Contents Association
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    • v.13 no.10
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    • pp.547-555
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    • 2013
  • This study aims to examine association between festival service evaluation attribute and behavior intention of visitors and research satisfaction with festival, second visit and recommendation intention, ultimately in order to suggest measures to establish market strategies. The study was conducted as follows. First, a total of 360 pieces of questionnaire were distributed from October 14 to 16, 2011 and a total of 335 pieces were collected. Except 15 pieces without responses, 320 were used for the study. Second, in service evaluation elements, program, facility and performance review had positive impacts on the satisfaction and second visit. All evaluation elements also positively affected recommendation intention. Third, in association between demographic features and satisfaction, second visit and recommendation intention, while the satisfaction positively influenced bringing a friend, it negatively influenced academic background and income. In addition, residence and job gave a positive affect on second visit, while income, bringing family and first visit gave a negative effect on the second visit. Last, age, academic background, income and bringing family gave a negative effect on recommendation intention.

An Evaluation Study on the Effectiveness of National Cyber Crime Prevention Education Program: Based on the CIPP Model (CIPP 모형을 활용한 사이버 범죄 예방 교육 프로그램 평가에 관한 연구)

  • Jeong, Hwan-su;Woo, You-ran;Lee, Choong C.
    • Journal of Digital Convergence
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    • v.17 no.2
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    • pp.9-18
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    • 2019
  • This study investigates the factors affecting the educational satisfaction and the transfer of learning of cyber crime prevention education students in order to confirm the effectiveness of the current education. Based on the CIPP model, we confirmed whether the level of social demand and the level of knowledge in the context evaluation, recency of subjects in the input evaluation and interaction in the process evaluation affect the educational satisfaction and the transfer of learning of the students by conducting the survey for the students. As a result of analysis, it was proved that the level of knowledge, recency of subjects and interaction had a significant relationship with the educational satisfaction and recency of subjects, interaction and educational satisfaction significantly affect transfer of learning. Based on the findings, this study provides a few constructive suggestions to improve the effectiveness of the cyber crime prevention education program.

The mediating role of visual merchandising consciousness in offline apparel retailing (의류점포유통에서 비주얼머천다이징 의식성의 매개적 역할)

  • Lee, Kyu-Hye;Jang, Jung-Won
    • The Research Journal of the Costume Culture
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    • v.27 no.3
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    • pp.285-297
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    • 2019
  • Retail firms have begun to pursue the marketing strategies, which stimulate consumers' sensibility and lead people to purchase their products. The visible effects of visual merchandising (VM) arouse consumers' interest and play an effective role in having busy people efficiently choose products. Apparel retail stores such as SPA use the offline store to be the experiential environment of their branding. Consumers' sensitivity and response toward various visual merchandising strategies needs to be accessed. The purpose of this study is to identify VM consciousness and VM evaluation attribute factors. Relationship of such variables with other variables were accessed. As consequence variables, product satisfaction and unplanned purchase behavior were included in the study. An empirical survey data was collected from men and women of various ages. Results indicated that VM consciousness and VM evaluation attribute factors were not correlated with consumer demographic variables. VM evaluation attributes were factored into appropriateness, attractiveness and functionality dimensions. Clothing involvement and brand orientation significantly influenced product satisfaction and unplanned purchase. The direct and indirect effect (via VM consciousness) were significant. For unplanned purchase, brand orientation only had indirect effect. The influence of VM evaluation attribute factors were significant. Appropriateness had stronger effect on product satisfaction whereas attractiveness had stronger effect on unplanned behavior. Functionality dimension had only indirect effect on product satisfaction but did not show significant direct and indirect effects on unplanned purchase. This study identified the pivotal role of VM consciousness in various shopping and purchasing circumstances in offline retail store of apparel brands.

An Empirical Study on Evaluation Criteria of Projection Mapping Videos in Terms of Public Design (공공디자인에 있어 프로젝션 매핑영상의 평가요소에 관한 실증적 연구)

  • Lee, Young Woo
    • Journal of Korea Multimedia Society
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    • v.18 no.8
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    • pp.950-959
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    • 2015
  • The necessity of an empirical study on how projection mapping videos are evaluated from consumers' point of view has arisen, as they can lead to visual pollution if factors including spatial characteristics around the structure and details of the contents are not taken into consideration. This study aims to evaluate projection mapping videos and elucidate the question on whether evaluation criteria positively influence the satisfaction level or not. Above all, five evaluation criteria including artistry, creativity, identity, immersion and usefulness were deducted and a hypothesis from preceding research "each evaluation criteria will positively(+) influence the satisfaction level of projection mapping video" has been established. In order to test the hypothesis, big domestic department stores which screened projection mapping videos were selected and a verification experiment has been conducted with ordinary citizens as subjects. In the result of the experiment, among the five evaluation criteria, artistry, creativity, and usefulness were chosen, while identity and immersion were dismissed. The result verifies that if useful information is provided in forms of interesting contents produced with distinctive ideas and creative methods, it will satisfy the consumers as attractive public design.

Development of Evaluation Criteria on Learners' Satisfaction to Increase Effectiveness of the Cyber Home Learning System (사이버가정학습 효과성 증진을 위한 학습자 만족도 평가 준거 개발)

  • Kim, Yong;Kim, JaMee;Chae, BoYoung;Kim, JungWon;Seo, JeongHee;Song, JaeShin
    • The Journal of Korean Association of Computer Education
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    • v.10 no.6
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    • pp.61-68
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    • 2007
  • The Cyber Home Learning System(CHLS) is a representative, nationwide e-learning system specially for G1-12 in Korea. It was launched at 16 MPOE in 2005 and has been evolved through every year-its evaluation and sharing best practices. In terms of evaluation, learners' satisfaction is one of essential and indispensable factors to improve CHLS. In this research, evaluation criteria on learners's satisfaction were developed, and also, the developed evaluation criteria were verified through the process of item goodness analysis and item characteristic analysis. These evaluation criteria are expected to contribute to analysing learners' satisfaction more objectively and quantitatively.

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