• 한국정보시스템학회지:정보시스템연구
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• 제13권1호
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• pp.39-57
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• 2004

As a result of the fast development of Information communication technology, the competitive advantage of companies and the service quality of nonprofit organizations has been largely changed. Corresponding to this kind of change, companies have tried to make production improvement, competitive strengthening, and organizational innovation. Meanwhile, the nonprofit organizations directed by the government are pursuing the service innovation from general administration area to the public service for civilians. In relation to this, risk management of the company's information systems outsourcing has largely been studied until now. However, the study of risk management for nonprofit organization information systems outsourcing has rarely been made. In this paper, to provide the theoretical base for further research, we have attempted to develop the evaluation framework for risk management of information systems outsourcing considering the characteristics of nonprofit organizations.

• 패션비즈니스
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• 제3권1호
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• pp.138-146
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• 1999

For an enterprise to survive in extremely competitive world, it had better to down budget and resource of unimportant fields so that the enterprise can concentrate resources on the strong field. Nowadays in Korea, it is important to research outsourcing for strengthen the competitive power in apparel maker because of recent depression. The questionnaire was composed of 14 factors about outsourcing effect. The questionnaires were selected for finial analysis 67 apparel makers in Pusan and Seoul and data was analysed by using paired t-test by SPSS program. Almost of apparel makers (85.07%) has been outsourced the sewing process to contractor or vendor. Outsourcing in this case is marked lower effect than insourcing except reducing cost, economy of time and overcoming internal resources. This means that our outsourcing has been progressed with so many risk. If we have research the successful outsourcing and have a strategic vision and plan with vendor and product mutually beneficial relationship, we can share the risk and creating new business synergies through outsourcing.

• Journal of Preventive Medicine and Public Health
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• 제40권1호
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• pp.64-70
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• 2007

Objectives : This study was conducted to investigate the current status of outsourcing in Korean hospital information systems and the factors influencing its introduction. Methods : The authors surveyed 136 hospitals located in Seoul and its surrounding vicinities from June 7 to June 23, 2006. The facilitators and inhibitors to outsourcing in hospital information systems were derived from literature and expert reviews. Multiple logistic regression analysis was applied to identify the major influencing factors on outsourcing in hospital information systems. Results : Eighty-six (63.2%) of the 136 hospitals surveyed, which were mainly tertiary hospitals, responded to using outsourcing for their hospital information systems. "Hardware and software maintenance and support," "application development," and "management of service and staff" were the major areas of outsourcing. Outsourcing had been employed for $4\sim7$ years by 45.5% of the hospitals and the proportion of the budget used for outsourcing was less than 20%. A need for an extension in outsourcing was agreed on by 76.5% of the hospitals. The multiple logistic regression analysis showed that both consumer satisfaction and security risk have an influence on hospital information system outsourcing. Conclusions : Outsourcing in hospital information systems is expected to increase just as in other industries. One primary facilitator to outsourcing in other industries is consumer satisfaction. We found that this was also a facilitator to outsourcing in hospital information systems. Security risk, which is usually considered an inhibitor to information technology outsourcing, was proven to be an inhibitor here as well. The results of this study may help hospital information systems establish a strategy and management plan for outsourcing.

• 한국벤처창업학회:학술대회논문집
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• 한국벤처창업학회 2009년도 추계학술대회
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• pp.111-138
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• 2009

본 연구는 기업이 연구개발 (R&D) 활동에 있어서 외부 업체에게 아웃소싱을 하는 경우에 연구개발 아웃소싱 결정에 영향을 미치는 요인과 R&D 성과에 어떠한 영향을 끼치는지에 대한 연구이다. 본 연구에서는 R&D 아웃소싱의 결정요인을 크게 거래특성요인, 조직특성요인, 의존위험요인으로 나누었다. 거래특성요인은 거래비용이론에 근거하여 R&D 비용절감, 자산의 특수성, 불확실성을 변수로 두었고 조직특성요인은 자원준거이론에 의하여 외부기술에 대한 개방성, 기술개발 역량, 아웃소싱 경험으로 보았고 의존위험요인은 자원의존이론을 기반으로 기술적 위험, 비용증가위험, 관리적 위험으로 분류하였다. 추가적으로 R&D 아웃소싱이 실제로 기업의 R&D 성과에 어떠한 영향을 끼치는지에 대해서도 분석하였다. 연구결과, R&D 아웃소싱의 정도가 높은 기업은 R&D 비용을 절감하고자 하는 의도가 있는 기업, 자산의 특수성이 약한 기업, 외부 자원에 대한 개방성이 있는 기업, 기술역량이 부족한 기업, 아웃소싱 경험이 있는 기업, 기술적 위험을 회피하지 않는 기업으로 결과가 나왔다. R&D 아웃소싱 정도가 기업의 R&D 성과에 영향을 끼칠 것으로 예상한 가설은 유의한 상관관계가 없는 것으로 분석 되었다. 본 연구를 통하여서 기업들이 진행하고 있는 R&D 아웃소싱의 실태를 파악하고 기업의 R&D 업무 담당자로 하여금 효과적인 R&D 업무를 수행할 수 있는 지침서가 될 수 있을 것이라고 예상한다.

• Asia pacific journal of information systems
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• 제23권2호
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• pp.41-66
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• 2013

IS outsourcing has an important meaning to the Korean SME's (Small and Medium Enterprises) which want to use the IS Services. The objective of this research is to manage IT risks occurred during IS outsourcing project process. This study tries to identify these risks using real option methodology. In order to perform this objective, this study set up the research model which is composed of two main concepts. The first one is the risk factors occurred during IS outsourcing project process: User's Risks, Supplier's Risks and Transaction's Risks. All of these risks are based on Transaction Cost Theory. The second one is the intention to get (or buy) Real Options to manage the risks. In the research model, two types of real option are included: option to abandon (put option) and option to defer (call option). This study uses questionnaires and statistics methodology (PLS) to analyze the hypotheses proposed in the research model. Compared with prior studies, this study is different in two ways. First, this study restricts the range of IT risks. Prior researches of IT Risk management in MIS area cover various range of IT risks, but this study focuses on the Korean SME's IT outsourcing risks on the basis of Transaction Cost Theory. This study tests the relationship between the risks and real option types. Second, this study tries to test the moderating effect of user's risks and supplier's risks on the relationship between transaction's risks and real option types. In IT outsourcing research area, almost studies focus on the direct relationships between IT risks and outsourcing success. But in reality, the co-relationship among IT risks may occur. There are some findings according to the research analysis. First, risks related with user's risks have strong causal relationships with the intention to get option to abandon (put) and option to defer. But risks related with supplier's risks have causal relationships only with option to abandon (put). Second, user's risks and supplier's risks have no moderating effect on the relationship between transaction's risks and real option types. According to the research results, this research have some important and interesting implications on the IS outsourcing business area. First, this study identifies the effective types of real option to minimize the risks occurred during the IT outsourcing projects. So IS outsourcing service users can manage (or minimize) effectively the risks, which occurred during outsourcing projects, using real options. Second, real option gives benefits to suppliers and users at the same time (i.e., win-win strategies between IS outsourcing service providers and users). Vendors (:IS outsourcing service providers) can offer users the real options which can minimize the occurrence of risks in time. "IN TIME" means that before the IS outsourcing project starts, vendors can offer users the opportunity to buy real options in appropriate prices to manage the possibility of the risks of IS outsourcing project. And users also have chance to minimize the IT outsourcing risks occurred during the project process using real options.

• Asia pacific journal of information systems
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• 제6권1호
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• pp.195-222
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• 1996

Faced with the challenge of reducing costs and improving competitive position, firms have recognized outsourcing as an important information systems (IS) strategic option. It has not been understood clearly what determines IS outsourcing. Based on the IS literature and transaction cost economics, cost efficiency related factors were identified, and a questionnaire survey was conducted. The results based on 181 responses from the bank executives in U.S. revealed that vendor production cost advantage and transaction risk are significant predictors of degree of outsourcing and outsourcing preference for data processing services. Insufficiency of IS funds and information technology uncertainty were found to be not only positively associated with vendor production cost advantage, but also directly associated with outsourcing preference and degree of outsourcing. Firm size is, however, not significantly related to vendor production cost advantge and IS outsourcing.

• 한국경영과학회:학술대회논문집
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• 한국경영과학회 2007년도 추계학술대회 및 정기총회
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• pp.256-263
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• 2007

Corporate managers look at IT outsourcing as long-term strategic choices not as short-term tactical ones, and maximizing the effect that IT outsourcing brings about is the main concern to them. Emerging different types of IT outsourcing and their effects on the corporate business decisions necessitate the research on this subject. According to previous researches, the Intent for IT outsourcing is categorized as IS Improvement, Business Impact, and Commercial Exploitation. The decison factors for these IT outsourcing include corporate strategy types, IT role, and interaction between these two. Firm size and IT maturity are selected as moderating factors to add the credibility to the research of the effect of IT outsourcing decision making. Analyzing IT outsourcing data collected from 61 large-size and mid-size domestic firms revealed that corporate strategy rather than IT role is more significant factor affecting the intent for IT outsourcing decision. That means the decision of outsourcing intent is affected by corporate strategy types. Defenders(as in corporate strategy types) tend to use IT outsourcing more as a means to improve information systems, compared to analyzers and reactors. Prospectors tend to use IT outsourcing more as a commercial exploitation, compared to analyzers and reactors. These outcomes prove that corporate strategy characteristics reflect outsourcing intent. There were previous researches that showed outsourcing decision depends on IT role however the hypothesis was rejected that IT role determines outsourcing intent. It was also rejected that the interaction between corporate strategy types and IT role determines outsourcing intent. Corporate decision makers should first analyze corporate strategy, and reflect it on the outsourcing intent when they make IT outsourcing decisions. Only the precise defining of IT outsourcing intent will lower the risk and increase the possibility of success.

• 융합정보논문지
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• 제8권5호
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• pp.237-242
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• 2018

국내 중소기업에 있어서 21세기 이후 정보 기술(IT) 아웃소싱은 주요 비즈니스 사항으로 자리잡아왔다. 선행연구들은 성공적인 IT아웃소싱의 주요 요인으로서 주로 고객과 공급자 중 한쪽에 치우친 단일 관점에서 논의하여 왔다. 단일 관점은 대리이론에서 제기되는 바처럼 다른 한 쪽이 중요하게 다루는 위험가능성을 배제하는 논리가 된다. 본 연구는 quasi-Delphi방법론으로 고객과 공급자간의 위험에 대하여 잠재적으로 불일치될 수 있는 사항들을 파악하여 아웃소싱 효율성을 높일 수 있는 방안을 찾고자 하였다. 분석 결과, 불일치되는 위험사항은 첫째, 고객은 공급자의 프로젝트 몰입 부족을 그리고 잘못된 공급자선정기준과 프로세스로 나타났다. 두 번째 고객의 입장과는 달리 불분명한 요구사항 및 프로젝트활동에 대한 전문성 부족을 공급업자에게서 나타났다. 고객과 공급자가 프로젝트 위험관리를 협업적으로 인식하고 관리하는 방안에 대하여 결론을 제시한다.

• Asia pacific journal of information systems
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• 제11권1호
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• pp.91-115
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• 2001

Faced with tougher competition in global, organizations are pressured to improve organizational productivity, including information systems(IS) departments. Especially related to IS, trying to remain competitive and up-to-date in rapidly changing world is becoming a financial burden to many organizations. Through outsourcing, organizations can provide better services and acquire and maintain a competitive advantage. In recent years IS outsourcing related researches have appeared in trade and academic literature. However the research on accounting information systems(AIS) outsourcing is very little or limited. This study attempts to empirically test the relationship between determinant factors and the degree of accounting information systems outsourcing as well as the relationship between success factors and the interactions between the degree of accounting information systems outsourcing and outsourcing success. Based on the previous studies on IS outsourcing and its related theories, determinant factors(transaction characteristic, resource performance, and risk dependence) and success factors(monitor, participation, and vendor capability) were identified and their measures were developed. Empirical results demonstrate that the change in the degree of AIS outsourcing is determined by the specificity of accounting information asset, uncertainty, the effect of internal AIS, AIS cost-effectiveness, and cost increase risks, and that monitor and vendor capability are implementation factors determining the degree of outsourcing success.

• 한국산학기술학회논문지
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• 제11권7호
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• pp.2396-2405
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• 2010

본 연구에서는 정보시스템 아웃소싱 프로젝트의 성공을 위하여 실물옵션접근법을 활용하여 아웃소싱 프로젝트를 수행할 때 발생할 수 있는 위험을 효과적으로 관리하는 방법에 대하여 살펴보고자 한다. 지금까지 대부분의 정보시스템 아웃소싱 프로젝트 관련 연구는 핵심성공요인 또는 프로젝트의 성과 측정에 맞추어져 주로 수행되어 오고 있다. 정보시스템 아웃소싱 프로젝트의 대표적인 형태인 ASP(Application Service Provider)에 대하여 아웃소싱 프로젝트를 수행하는 도중에 발생 가능한 여러 가지 유형의 위험을 정의하고 이 위험의 발생원천을 살펴봄으로써 아웃소싱 프로젝트의 성공을 위하여 관리 가능한 위험요인들을 실물옵션접근법을 이용하여 효과적으로 관리하는 방법을 제시하였다.