• Journal of dental hygiene science
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• v.15 no.3
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• pp.280-286
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• 2015

The purpose of this study was to examine dental hygienist's emotional labor, burnout and turnover intention. Data were collected from 215 dental hygienists working at hospitals and dental clinics through self-administered questionnaire, and analyzed by statistical analysis using t-test, ANOVA, Pearson's correlation coefficient and multiple regression analysis. The main findings of the study are as follows: the higher the educational level of dental hygienists, and the bigger the size of dental institutions they work, and the lower the monthly income of dental hygienists, the higher the level of emotional labor of dental hygienists. Burnout was influenced on emotional labor and turnover intention. Emotion labor and turnover intention were influenced on burnout. Tenure under 5 years, five-day workweek (non), emotional burnout were found to have significant effects on the turnover intention. Dental hygienists were doing relatively high emotional labor, and it influences his burnout experience and turnover intention. It is needed to make the workplace better environment which can secure appropriate work load and rewards, and education programs etc.

• Asia-Pacific Journal of Business Venturing and Entrepreneurship
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• v.2 no.1
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• pp.109-131
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• 2007

The purpose of this study were to a) clarify the current practice of internal marketing by contracted food service management companies, b) analyze the effectiveness of current internal marketing practices. The survey was conducted between October 12 and November 2, 2002 with the 10 contracted food service management companies; 6 large, and 4 small & medium sized companies. No significant difference was existed with the categories of internal marketing. However significant differences were existed with the service education, sanitary education, periodic interviews, rewards for best employees, incentive payments, paid -leave allowances, job function allowances, and position classes including unit manager, dietician and cook of MBO. The actual administration of internal marketing strategies showed that, the significant differences were existed with education, paid-leave, and employee welfare systems among position classes. Also the significant differences were existed with all categories of internal marketing between large and small & medium sized companies. In general, small & medium sized companies score of the internal marketing performance was lower than that of large sized companies. Therefore, the segmented internal marketing strategies depending on the analysis not only demand for employees but also the size of company, were required to be an effectively and efficiently managed contracted food management companies.

• Journal of Service Research and Studies
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• v.9 no.1
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• pp.17-31
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• 2019

This study empirically analyzed the effect of service nature of dental clinic on job satisfaction and job commitment. In recent years, the demand for medical services has been increasing in the dental clinics. As the dental clinics are faced with various competition situations through new establishment and expansion, the importance of job satisfaction and job involvement is more emphasized. The service nature of dental hospitals is known to be influenced by job satisfaction and job commitment. These two factors are important factors for securing the competitiveness of dental hospitals as well as the functions of hospitals required for survival and development of dental hospitals In this study, we analyzed the effects of labor - management relations and high-involvement work organization on the organizational satisfaction and organizational commitment affecting service nature of dental hospital. As a result of the analysis, it was found that the service nature based organization has a full mediating effect which is not established without labor relations and participatory work organization in the process of affecting job commitment. Therefore, unlike previous studies which focus on incentives or external rewards to increase job satisfaction of employees, this study concluded that internal support system reflecting service nature factors should be strengthened. Job satisfaction and job commitment, which are variables in this study, are expected to be the basis for improving competitiveness of dental hospitals. Future research should be extended to small and medium dental hospitals and dental clinics. It is also necessary to study various organizations in order to strengthen the competitiveness of the service organization by fostering the nature of service such as relationship and interactivity at the organizational level.

• Journal of dental hygiene science
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• v.14 no.3
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• pp.295-301
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• 2014

This research purports to find out the factors that affect the level of emotional labor in dental hygienists. Data were collected from 204 dental hygienists working at 5 university hospitals and 55 dental clinics through self-administered questionnaire, and analyzed by statistical analysis using t-test, ANOVA, and regression analysis. The main findings of the study are as follows: First, the higher the educational level of dental hygienists, and the bigger the size of dental institutions they work, the higher the level of emotional labor of dental hygienists. Second, patient and environmental factors were found to have significant effects on the level of emotional labor. The above results imply that managers should try to make the workplace better environment which can secure appropriate workload and rewards, and support for work related education programs etc. It is also needed to educate the patients in order to prevent unnecessary conflicts between the patients and dental hygienists.

• Korean journal of communication and information
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• v.25
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• pp.65-102
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• 2004

The purpose of this study was to examine the news attributes of the nuclear waste storage facility in Wido by conducting content analysis of two newspapers (Chosun Ilbo and Hangyoreh) and Ohmynews. Furthermore, this study measured the effects of news attributes on readers' attitude, opinion, and recognition of the event. The results of the content analysis indicated that all three newspapers focused on event-oriented coverage than issue-oriented one. Also, they only dealt with two issues-decision making process of the residents and rewards for residents-among a total of nine issues. That is, according to the hypothesis of the second-level agenda-setting theory, the media emphasize on a particular attribute while ignoring other attributes, which, in turn, make the particular attributes more salient. Based on the results of content analysis, this study conducted an experiment to measure the effects of media attributes on public recognition toward the attributes in terms of cognitive and of affective aspects. The results showed a significant relationship between media attributes and public attributes, which confirmed the effects of the second-level agenda setting. However, the transfer of attributes did not take place in affecting public opinion and public recognition of the event itself.

• Journal of the Korea Institute of Information Security & Cryptology
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• v.24 no.5
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• pp.911-918
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• 2014

Over the past few years, security breaches have been consistently reported around the world. Especially, people's personal information are at risk of being breached as the firms gather and utilize the information for their marketing purposes. As an effort to revamp their data infrastructures, companies have rebuilt their system that almost every data, including the personal information, are stored within the digital database. However, this migration provides easier access to the database but it has also increased the system vulnerability. As the data can be easily exposed to the unauthorized personnel both intentionally and unintentionally, it is necessary for companies to establish a set of security protocol and operate the personal information protection system. There are two major certified security system in South Korea; PIMS from KISA and PIPL from NIA. This paper analyzes the preferences of SMEs and small business using conjoint attributes of PIMS and PIPL. The study shows that the business owners take post certification rewards as the most important factor. It also shows that the attributes that have the highest utility rates are the following; 1) KISA certification, 2) 79 points of protection counter measurements, 3) 28 items of life cycle, 3) 50 percent discount on certification fee, and 4) Reduced amount of fine for personal information leakage incident.

• Korea journal of population studies
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• v.25 no.1
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• pp.83-111
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• 2002

This study examines the structure of intergenerational relationship and its effects on old-age security of the Korean society. Of interest is the effects of the middle aged's attitudes on old parents'security on their intergenerational exchange relationship and on their own old-age security as well. This study also attempts to test the applicability of the social exchange perspective to the study of intergenerational support relationship in Korea The social exchange perspective considers intergenerational relationship as an exchange of aids and rewards between generations. However due to strong norm of filial duty and inadequate welfare system, supporting old parents is regarded as younger generation's duty in Korea This study utilizes a survey data conducted by Kim et al.(2000). Major findings can be summarized as follows. First, the middle aged who gives one-sided supports to their parents tends to have the traditional attitude on old parents' security. It implies that intergenerational support relationship in Korea is not consistent with the explanations from the social exchange perspective. This study suggests a 'chained reward system'as an altermative explaining the intergenerational relationship. Second, an absolute majority of the middle aged tend to think that they are responsible for their own old-age security regardless of the pattern of intergenerational support relationship and attitudes on old parents' security. It implies that the middle aged in Korea holds the status of 'marginal men' who supports their parents but can't take the similar supports from their children.

• Journal of the Korean Society for Library and Information Science
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• v.16
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• pp.207-242
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• 1989

This study hypothesizes that the present deadlock situation in public library development in Korea has chiefly been caused by the underdevelopment of the consciousness of the librarians themselves presently employed in various levels of public libraries throughout the country. This study, therefore, aims to define the areas in librarians' consciousness in which elements of backwardness prevail, and thereby to produce a theoretical framework to develop public library services in Korea on an indigenous footing. To do this, the present author set up a relationship between the traditional consciousness of the Korean People and the public library performances, based on existing published materials. In order to prove hisirelatonship, he then sent out questionnaires to public librarians and male high school students and analyzed the answered questionnaires using Pearson's Correlation Analysis and Multiple Regression Analysis. Results of the analysis are asfollows: 1) Those who place an importance on the show of respectability tend to prefer to work in an indirect services area. 2) Male librarians tend to show a job satisfaction because of chances of promotion reflecting a positive correlation between this-worldiness of librarians and their job satisfaction. 3) Male librarians tend to be satisfied in their job for the conviction for their self-accomplishment, and female librarians tend to be satisfied in their job for the attention and respect they receive from users. 4) Library technicians tend to draw their job satisfaction from their sense of job stability. 5) Male librarians tend to be dissatisfied for the lack of the monetary rewards they receive, while female librarians tend to be dissatisfied for the lack of promotional chances. 6) Most librarians tend to maintain a positive job attitude for the promotional chances, reflecting a positive correlation between this­worldliness in librarians and their service attitude. 7) Power-orientednes in librarians and their job satisfaction correlate negatively in the case of male librarians. This does not apply to female librarians. 8) Power-orientedness and good service attitude correlate negatively in the case of male librarians. This does not apply to female librarians. 9) The fact that male high school students desire to enter good colleges and universities and to obtain a position in his job positively correlate to the fact that public libraries have transformed themselves into a mere reading room. 10) Male library science students show a maladjustment in their major department in earlier years for the professional uncertainty, and as they advance into senior years they show a positive attitude about the library profession.

• Journal of Korea Multimedia Society
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• v.9 no.5
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• pp.649-657
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• 2006

Reinforcement Learning is a computational approach to learning whereby an agent take an action which maximize the total amount of reward it receives among possible actions within current state when interacting with a uncertain environment. Q-learning, one of the most active algorithm in Reinforcement Learning, is consist of rewards which is obtained when an agent take an action. But it has the problem with mapping real world to discrete states. When state spaces are very large, Q-learning suffers from time for learning. In constant, when the state space is reduced, many state spaces map to single state space. Because an agent only learns single action within many states, an agent takes an action monotonously. In this paper, to reduce time for learning and complement simple action, we propose the Q-learning using influence map(QIM). By using influence map and adjacent state space's learning result, an agent could choose proper action within uncertain state where an agent does not learn. When this paper compares simulation results of QIM and Q-learning, we show that QIM effects as same as Q-learning even thought QIM uses 4.6% of the Q-learning's state spaces. This is because QIM learns faster than Q-learning about 2.77 times and the state spaces which is needed to learn is reduced, so the occurred problem is complemented by the influence map.

• Korean Journal of Social Welfare Studies
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• v.45 no.2
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• pp.31-63
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• 2014

Recently interest in civic engagement and civic service is increasing. However, in Korea, few studies have focused on civic service. This might be on account of general awareness that civic service is fundamentally different from the basic spirit of voluntary work, while interest in paid volunteer work is on the rise. Thus, it is necessary to examine whether civic service is the real antipode of volunteer work. Under this kind of critical viewpoint, this study aims to analyze civic service based on the attributes of voluntary work and civic service. The major findings are as follows. Firstly, contrary to common belief, civic service has not been established to go beyond the principle of voluntary and unpaid characteristics of volunteer work. Rather, some voluntary work has broken out of principle of voluntary activities. Secondly, civic service and volunteer work might be characterized as different not due to spontaneity and unpaid service but the structural characteristics of the goal, continuity and formality. Furthermore, the reason for the soft landing of civic service in the United States is not because they have supported the reimbursement of expenses and the provision of stipends. Rather, it is because their long-term activities have promoted real community development for the purpose of finding solutions to social problems, and they have derived a sense of pride and satisfaction from social recognition and rewards for their contributions.