• 제목/요약/키워드: retail shop

검색결과 76건 처리시간 0.025초

패션샵마스터의 고객접점 스트레스요인이 직무만족에 미치는 영향 (The Effects of Stress Factors of Fashion Shopmasters on Job Satisfaction)

  • 조윤진;이웅섭;김선아
    • 한국의상디자인학회지
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    • 제17권3호
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    • pp.149-158
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    • 2015
  • More weight is given today to the role and capacity of fashion shopmasters who stand in direct contact with customers at department stores. The present study examines relationship between the stress factors and the job satisfaction by fashion shopmasters. The questionnaires was prepared 300 fashion shopmasters who work at fashion brand shops for ladies' formal and casual dress in department stores located in Chungcheong provincial areas from Aug. 5 to 23, 2013. Out of the distributed questionnaires, 270 were returned and 256 were put to the final analysis after excluding those that were replied unfaithfully. The second stage was to collected data underwent frequency analysis, factor analysis, reliability analysis and regression analysis to determine the effects of variables by using SPSS 18.0. Fashion shop masters are therefore requested to have exact understanding to their role as retail sales professionals, fashion advisers and experts of fashion shop management, to become well aware of their job in detail, to apply such knowledge to their practical job performance and to make personal efforts to promote their status as fashion shop masters.

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가전제품 소비자의 Channel Equity에 관한 탐색적 연구 (An Exploratory Study on Channel Equity of Electronic Goods)

  • 서용구;이은경
    • 마케팅과학연구
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    • 제18권3호
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    • pp.1-25
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    • 2008
  • 본 연구는 가전제품 소매채널에 관한 소비자의 선호 및 이용행태를 조사하고 가전제품 구매 채널 현황과 소비자들의 점포선택과 만족도를 분석하여 소비자가 특정 채널에 대하여 가지고 있는 소위 channel equity에 대하여 탐색적으로 접근 하고자 한다. 분석결과 가전제품 멀티채널 쇼핑환경은 소비자로 하여금 채널별로 차별화된 구매 패턴과 쇼핑동기를 만들어 주고 있었다. 백화점이나 대리점은 품질의 우수성과 A/S 측면에서 우세하며 대형할인점, 양판점, TV홈쇼핑, 인터넷쇼핑몰, 전자제품 판매 상가는 가격적인 측면이 경쟁 우위로 조사되었다. 채널별 소비자 만족도에 있어서는 애프터서비스가 잘되고 있는 백화점이나 대리점 등이 만족도가 상대적으로 높은 소매 채널임을 알 수 있다. 채널 에퀴티의 구성요인은 가격 경쟁력과 비교구매, 이용편리성, A/S, 판매원의 전문성, 배송의 신속성, 제품 검색용이, 판매원의 친절성, 매장의 쾌적성, 교통 편리성 등을 들 수 있다. 백화점의 경우 거의 모든 요소에서 가장 높은 만족도를 가지고 있어 채널 에퀴티가 높게 평가되었다. 인터넷 쇼핑몰은 제품을 쉽게 검색할 수 있다는 점에서 우위에 있으며 TV홈쇼핑의 경우는 비교구매와 가격경쟁력에서 우위가 있음을 알 수 있었고 채널별로 채널 에퀴티를 구성하는 요인들의 상대적 비중은 매우 달랐다. 본 연구에서는 채널 만족도를 평가한 후 에퀴티 포트폴리오와 채널별 에퀴티 구성 결과를 제시하고 있으나 향후 채널 에퀴티의 개념과 관리 툴에 대한 본격적인 연구가 요망된다.

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캐주얼 의류 브랜드의 상품 공급 특성에 관한 연구 - SPA 특성을 중심으로 - (A Study on a Product Supply of Casual Apparel Brands - Focused on SPA Characteristics -)

  • 천종숙;노윤지
    • 복식문화연구
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    • 제15권1호
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    • pp.1-12
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    • 2007
  • The purpose of this study is to identify the SPA(Specialty store retailer of Private label Apparel) characteristics and product supply process of Korean casual apparel brands. The research was conducted by questionnaire surveys to 63 casual apparel brands. SPA characteristics of each brand were measured with four SPA characteristic indices: short product supply cycle, spacious retail floor, single brand retail store, and low product price compared to the quality of the product. The 63 apparel brands were grouped by SPA index score. The brands belonged to group H had high index score and brands in group L had low index score. The results of this study showed that the most of the casual apparel brands' products were sold at department stores, especially the brands belonged to group L greatly depended on department stores. Few apparel brands have spacious retail floor. The retail product price of the brands belonged to group H was low price while the product price of the brands belonged to group L was in the medium-high price. The supply time of the new products was short in general. The most brands supplied new styles to the retail floor within 1 to 3 weeks. The information technology was heavily used. The brands belonged to group H highly used information technology including bar codes system, pas data analysis, and inventory control system. The current style trends were analyzed with street fashion and feedback from the shop managers.

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점포형 패션유통형태의 분류체계와 운영방식에 관한 연구 (A Study on the Classification and Operation Systems of Fashion Offline Store)

  • 김희선;안영실
    • 한국의상디자인학회지
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    • 제17권4호
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    • pp.173-189
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    • 2015
  • The purpose of this study is to present the classification and operation systems of fashion offline stores. This research analyzed fashion literatures, articles and papers published by fashion-related companies and interviewed fashion practitioners. This research can be used as information for practitioners of the domestic fashion brand and students of fashion majors. The classification and operation systems of fashion offline stores are as follows. 1. The types of fashion offline store is classified as a form of road shop, department store, complex shopping center, select shop, outlet, and fashion wholesale retail specialty store. 2. The road shop is classified flagship store, franchise store, direct sales store, and street brand store. 3. The department store is recently using strategy to improve the profit rate, as setting up the select shop, expand the import contemporary brand stores, the men's brand stores, SPA brand stores, the street brand stores, and the soho internet shopping mall brands instead of reducing the national brands. 4. Most forms of fashion offline stores enhanced the functions to combine the catering, cultural activities and purchasing the lifestyle-related products, as well as fashion items. 5. The types of the operation system in fashion offline stores is classified as direct operations, franchise operations, middle management operations, and fully insert operations. 6. Franchise operations are tended to decline, however middle manager operations are overwhelming.

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상가권리금의 결정요인에 관한 연구 (A Study on the Determinants of Goodwill's Road shop)

  • 임재현;정승영
    • 지적과 국토정보
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    • 제45권2호
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    • pp.191-201
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    • 2015
  • 이 연구는 서울시 상가권리금에 영향을 주는 요인을 제시하는 데 그 목적이 있다. 나아가 상가거래에 발생하는 상가권리금, 상가월세, 보증금을 사용하여 상가권리금과 상가임대료와의 인과성을 제시하고자 하였다. 이 연구결과를 요약하면 다음과 같다. 첫째, $m^2$당 상가권리금과 $m^2$당 상가월세의 상관관계 분석의 결과에 의하면, 상가권리금과 상가월세와의 관계는 높은 정(+)의 상관관계가 있다. 특히, 상가월세의 비중은 상가권리금을 추정할 때 가장 많은 영향을 주는 것으로 분석되었다. 또한 상가 거래에서 발생하는 상가권리금의 산정을 상가의 특성과 상가임대료를 사용하여 합리적으로 결정할 수 있다. 둘째, 상가월세와 상가보증금이 상가권리금의 판단 기준이 될 수 있다는 것을 보였다. 아울러, 상가매출이 높으면 상가임대료가 높게 형성되며 나아가 업종 및 상권의 특성, 상가임대료의 구성 비율에 따라 상가매매가격의 관계가 다르게 형성될 수 있다는 것을 보였다. 요약하면, 이 연구는 총임대료 대비 월세 비중은 $m^2$당 상가권리금을 결정하는 중요한 변수라는 것을 실증적으로 제시하였다.

서울지역 식육판매점의 우육에 대한 미생물학적 오염도 평가 (Evaluation on Microbiological Contamination Level of Raw Beef from Retail Markets in Seoul, Korea)

  • 고은경;허은정;김영조;박현정;위성환;문진산
    • 한국축산식품학회지
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    • 제33권3호
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    • pp.403-410
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    • 2013
  • 본 연구에서는 식육 유통의 최종 단계인 식육판매점 중, 일반정육점, 백화점 내의 정육점, 그리고 대형할인점에서 판매되는 쇠고기에 대한 미생물학적 오염도를 조사하였다. 업소별 일반세균수를 비교해 보면 정육점은 평균 $4.4{\times}10^3$ CFU/g, 백화점은 $3.9{\times}10^5$ CFU/g, 대형할인점 $1.0{\times}10^4$ CFU/g로 나타났으며, 대장균수는 정육점 $6.4{\times}10$ CFU/g, 백화점 7.6 CFU/g, 대형할인점 $2.0{\times}10$ CFU/g 수준이었다. 식중독균 중 Salmonella spp.는 모든 업소에서 검출되지 않았지만 S. aureus는 총 3건 (6.25%)으로, 정육점, 백화점, 대형마트에서 각각 1건씩 검출되었으며, L. monocytogenes는 백화점에서만 총 4건(8.3%)이 검출되었다. 이들 시료의 미생물 오염수준은 모두 100 CFU/g 이하로 조사되었다. 식육에서 분리된 S. aureus의 enterotoxin type은 sea, seh, sei, sep형으로 나타났다. L. monocytogenes가 검출된 4개의 시료에서 9주가 분리되었으며, 이들 균주의 혈청형은 모두 1/2c로 조사되었으며, 2개 업소에서 분리된 3주와 5주에 대한 균주간 유전학적 상동성은 57.8-98.1%와 68.1-98.1%로 각각 조사되었다. 본 연구 결과, 식육판매점에서 유통되는 쇠고기에서 일반세균수 및 대장균수가 기준치인 $1{\times}10^7$ CFU/g 및 $1{\times}10^3$ CFU/g 이하로 검출됨을 확인할 수 있었다. 그러나, 식육에서 문제시되는 식중독 세균인 S. aureus 및 L. monocytogenes가 일부 식육판매점에서 검출된 바, 이와 같은 병원성 미생물의 효과적인 관리를 위해서는 칼과 도마 등의 이차오염 방지를 위한 작업환경 및 시설에 대한 세부적인 HACCP 관리기준 마련과 더불어 미생물에 대한 정기적인 검사가 수행되어야 할 것으로 사료된다.

백화점 내 업종별 판매매장에 따른 오염물질 배출현황 평가 (Evaluation of Pollutants Emissions according to the Selling Store in Department Store)

  • 왕형석;황준석;장성진;김수민
    • 한국가구학회지
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    • 제26권1호
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    • pp.71-76
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    • 2015
  • It is important thing that air quality affects human health. And It is more important thing that Indoor Air Quality more affects human health than Outdoor Air Quality. The cause of that is indoor air pollutants are more absorbed than outdoor air pollutants. By the way, in case of Multi-use facility for example office, department store, school etc., it has a feature that there are more people than any other buildings. therethrough, effects of Indoor Air Quality of Multi-use facility affect more people's health than Indoor Air Quality of any other buildings. However, in multi-use facility, specifically retail store, chemical treated materials are used for interior finishing, showcase finishing and product finishing because esthetic element is more added for detention of customer. Consequently, in place where demands brisk sales, possibility that indoor air is polluted by VOCs is high. This study considered retail store's Indoor Air Quality. as result of experiment, figure of department store's air pollution exceed about 5~20 times in guideline of multi-use facility's Indoor Air Quality in any kind of shop of department store (guideline : $500{\mu}g/m^3$).

대형 소매점에서 내점객의 회유성을 증대시키는 레이아웃에 관한 연구 (A Study on the Method for Increasing Customer's Circulation in Large-Scale Retail Store)

  • 백승환;류호창
    • 한국실내디자인학회논문집
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    • 제15호
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    • pp.69-78
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    • 1998
  • Purchasing should be considered as an exciting entertainment by itself in these days. Customers can be satisfied with making their own choices and dreaming of their better lives through the action of buying,. However the customers are not rushing into stores without any special reason except when the store has something attracts them. Generally speaking the customers will willingly spend their time and effort in shopping only when they are attracted by well-displyed goods and reasonably planned layout. Based upon these concepts interior design as a creative marketing tool plays a great role in enhancing customer's circulation and the productivity of a store. This study is to propose the layouts which are increasing the customer's circulation by contacting the customers with commodities as many as possible. This study is primarily revolved around the parts affecting customer's circulation among the factors of store's layouts. This study was consist of theoretical consideration about the store's layouts on the foundation of conference and existing works and several proposals. The results of this research are as below: 1) The entrance and exit of a retail store should be apart from each other to increase customers' circulation. It is regarded as ideal to locate the entrance on the right side of front to control moving line of customers. 2) A shop should be surrounded with the main aisles which is straightened inward from the main entrance. 3) Placing magnets which can be anything that attracts customers' attention at the corner of store can lead customers inward and increase customers' circulation.

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Retail Outlet Clustering of the Imported Automobile Distributors in Korea

  • Park, Koo-Woong
    • 유통과학연구
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    • 제16권5호
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    • pp.45-59
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    • 2018
  • Purpose - This paper aims to analyze the distinct pattern of clustering of imported automobile distributors and provide evidence for the phenomenon using Korean data. Research design, data, and methodology - In this paper, we use data from Korea Automobile Importers & Distributors Association of 23 foreign automobile brands to evaluate the degree of concentration of showrooms using locational Gini index. We identify possible causes for the high level of clustering from two perspectives; 1) on the distributors' side and 2) on the customers' side. Results - We find a very strong locational concentration of imported automobile showrooms within close vicinity in the major cities and districts in Korea. Locational Gini coefficients are 0.1024 at the national level, 0.1836~0.3763 at city level, and 0.3941~0.4311 at district level on a [0,0.5] scale. Conclusions - Luxury foreign automobile customers tend to shop extensively around multiple brands prior to their ideal model selection. Accordingly, the imported automobile distributors cluster together close to their direct competitors in order to give a good comparison opportunity for the potential customers. This will maximize the probability of the visits of potential customers and lead to successful sales performance.

Machine Learning Approach to the Effects of the Superstore Mandatory Closing Regulation

  • AN, Jiyoung;PARK, Heedae
    • 유통과학연구
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    • 제18권2호
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    • pp.69-77
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    • 2020
  • Purpose - This paper is aimed to analyze the effects of the mandatory closing regulation targeting large retailers, which has been implemented since 2012 to protect small retailers. We examine the changes in consumers' choice of retailers and their purchasing patterns of agri-food following the implementation of such regulation. Research design, data, and methodology - Household spending patterns were identified through the historical data of household food purchase, consumer panel provided by the Rural Development Administration. Clustering was employed to determine the household spending patterns. Moreover, the different household spending patterns before and after the regulation were comparatively studied. The patterns of consumers' choice of retail stores and shopping baskets by the type of retailers, derived from the respective datasets before and after the regulation, were compared to analyze the effects of the regulation. Results -After the regulation, some consumers who used to shop at large retailers before the regulation changed their shopping places to small retailers. However, the product categories that consumers had mainly purchased before the regulation were rarely changed even after the regulation. Conclusions - Although the regulation helped migrate some of the consumers to small retailers, the regulation seemed to have failed to stimulate consumers to purchase the goods, normally bought at large retailers, from traditional markets. In other words, traditional markets are not effective substitutes for regulation-affected retailers.